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1st EDITION

ISBN SYLLABUS COVERED

YEAR 2021-22 “978-93-5463-705-6”

CENTRAL BOARD OF SECONDARY EDUCATION DELHI

PUBLISHED BY

COPYRIG HT

RESERVED BY THE PUBLISHERS

All rights reserved. No part of this book may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, without written permission from the publishers. The author and publisher will gladly receive information enabling them to rectify any error or omission in subsequent editions.

OSWAAL BOOKS & LEARNING PVT. LTD. 1/11, Sahitya Kunj, M.G. Road, Agra - 282002, (UP) India

1/1, Cambourne Business Centre Cambridge, Cambridgeshire CB 236DP, United kingdom

0562-2857671 0562-2527781

[email protected]

www.OswaalBooks.com

DI SCL A IMER

Oswaal Books has exercised due care and caution in collecting all the data before publishing this book. In spite of this, if any omission, inaccuracy or printing error occurs with regard to the data contained in this book, Oswaal Books will not be held responsible or liable. Oswaal Books will be grateful if you could point out any such error or offer your suggestions which will be of great help for other readers. (2)

TABLE OF CONTENTS  Latest CBSE Circular & Syllabus released on 22 July, 2021 for Academic Year 2021-22 8 - 22 (CBSE Cir. No. Acad 53/2021)



In each chapter, for better understanding, questions have been classified according to the typology issued by CBSE as : R

- Remembering

U

- Understanding

A

- Applying

AE - Analysing & Evaluating

C

- Creating

PART - A : PRINCIPLES AND FUNCTIONS OF MANAGEMENT 1. Nature and Significance of Management

1 - 15

2. Principles of Management

16 - 27

3. Business Environment

28 - 35

4. Planning

36 - 43

5. Organising

44 - 53

PART - B : BUSINESS FINANCE AND MARKETING 11. Marketing

54 - 63

qq

(3)

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Step 1: Visit oswaalbooks.com/ free-resources/ and choose your board and class.

Step 2: Not Registered? Register here quickly for the ocean of knowledge inside. (If registered already, simply login and move ahead)

Step 3: You are here! Enjoy this unlimited treat of FREE resources.

(4)

TWIST IN THE TEST How will this special scheme benefit the students? 2020 was a year that has fundamentally changed the world as we knew it. Every sector underwent a transformation, none more so than education. Students and teachers alike adapted to online learning, examinations and new teaching learning methodologies.

The Special Assessment Scheme CBSE’s Special Assessment Scheme has radically transformed the evaluation landscape. This novel decision has unequivocally changed the perception of board examinations in India. This change has made our examination systems compatible with semester-based systems followed in higher education institutions in the country and across the globe. As per the Special Assessment Scheme, the Academic Session 2021-22 will be divided into two terms with approximately 50% syllabus in each term, thereby helping the students in achieving the learning objectives over a more structured and progressively flexible curriculum.

This announcement, right at the start of the new academic year, gives teachers and students ample time to prepare and plan for the year. This timely announcement will enable students to have a clear understanding of what they need to study for their Terms – I & II for their board examinations.

How to prepare for Term – I board? There is a lot of focus on MCQs in the assessment policy as they are a robust assessment technique for evaluating learning outcomes. MCQs are an excellent way to test conceptual understanding. They offer the advantages of versatility (can be used to assess application & problem solving), and are a much more reliable test of understanding. The Term – I examination will be of 90 minutes’ duration and the question paper will have Multiple Choice Questions (MCQs) including case-based MCQs and MCQs on assertion-reason type. This focus on MCQs will make students mentally more ready for facing competitive examinations in the future. Oswaal CBSE Chapter-wise Question Banks for Term – I are strictly based on the new term-wise syllabus for Board examinations to be held in the Academic Session 2021-22. For extensive practice of MCQs based questions and for deep understanding of core-concepts. These Question Banks include:

1. Multiple Choice Questions based on latest typologies introduced by the board like: a. Stand-alone MCQs b. MCQs based on Assertion-Reason c. Case-based MCQs 2. Revision Notes, Mnemonics, Mind Maps, Answers with Explanations & Concept videos, all of which enhance learning experiences and improve learning outcomes. 3. Questions from CBSE official Question Bank (released in April 2021) for exam-oriented preparation. Our Heartfelt Gratitude Finally, we would like to thank our authors, editors, and reviewers. We promise to always strive towards ‘Making Learning Simple’ for all of you. Wish you all Happy Learning! Wish you all Happy Learning and a Successful 2021-22!!

(5)

WISH TO KNOW WHAT WE HAVE FOR YOU UNDER FREE RESOURCES? HERE YOU GO: Date Sheet

Latest Sample Question Paper

Board Syllabus 2022 Exams

Project Report

Solved Board Paper 2018, 2019, 2020

Lab Activities (Science & Math only)

Toppers’ Answer 2015 to 2019 Flowcharts & Flowcharts Mind Maps& Mind Maps

How to decode icons given throughout the book?

Where to report any plausible content or technical error?

Write to us on: [email protected]

Topic-wise & Chapter-wise Topic-wise & Chapter-wise

and remember to mention the following.

Mnemonics Previous Years’ Board Papers Mind Maps

Full name of the book with its ISBN

Topper’s Answer

Mention the page number and specify the error

Concept Videos

You may also upload an image with the error marked, with a little

Highly Expected Questions

detail of the error.

for the upcoming exam

(6)

POSITIVE AFFIRMATIONS “Affirmations are like a seed planted in soil. Poor soil, poor growth. Rich soil, abundant growth. The more you choose to think thoughts that make you feel good, the quicker the affirmations work.”

- Louise Hay

I am confident.

I am strong.

I am joyful.

I love who I am.

I can achieve my goals.

I care about others.

I am compassionate.

I make good decisions.

I am important.

I am responsible.

I am diligent.

I am a leader.

I am thoughtful.

I like myself. It’s going to be a great day.

I believe in my dreams.

I am talented.

I learn from my mistakes.

I am brave.

I am loved.

I make friends easily.

I choose a positive attitude.

I am generous.

I am enough.

I accept and love myself.

I am worthy. I am open to new experiences.

I am great just the way I am.

I am unique.

I am beautiful.

I work hard.

I am wonderfully made.

I am deserving of good things.

I radiate joy and love.

I am creative.

I am grateful.

I am honest.

Good things happen to me.

I believe in me.

I ampatient.

I am loving.

I help my family.

I am kind.

I respect myself and I respect others.

Our mind starts believing what we repeatedly think or say. We, at Oswaal Books, resonate with this belief. So, we want all our readers to create their own positive affirmations! A positive affirmation is something spoken aloud that you want to believe or want to be true. Repeating positive affirmations daily can help shift your internal dialogue from negative to positive. So let’s get started!

(7)

CBSE CIRCULAR 2021-22 dsUæh; ek/;fed f'k{kk cksMZ

CENTRAL BOARD OF SECONDARY EDUCATION

NO.: F.1001/CBSE-Acad/Curriculum/2021

Date: July 22, 2021 Circular No: Acad- 53/2021

All the Heads of Schools affiliated to CBSE Subject:

Term wise syllabus for Board Examinations to be held in the academic session 2021-22 for Secondary and Senior Secondary classes and guidelines for the conduct of the Internal Assessment/Practicum/Project.

This is in continuation to Board’s circular number Acad 51/2021 dated July 05, 2021 regarding Special Scheme of Assessment for Board Examination for Classes X and XII for the Session 2021- 22. The syllabus for the two terms mentioned in the scheme in all subjects for classes IX to XII are hereby notified vides this circular. In addition to syllabus for term end board examinations, guidelines for the conduct of Internal Assessment/Practicum/Project are also enclosed. Schools are requested to share the term wise syllabus and guidelines for the conduct of board examinations and Internal Assessment / Practicum / Project available on CBSE Academic Website http://www.cbseacademic.nic.in at the link http://cbseacademic.nic.in/Term-wise-curriculum_2022.html with all their teachers and students.

(Dr. Joseph Emmanuel)

Director (Academics)

(8)

SYLLABUS Latest Syllabus for Academic Year (2021-22) BUSINESS STUDIES (Code No. 054) CLASS–XII (TERM WISE CURRICULUM)

Theory : 40 Marks Units Part A

TERM 1- MCQ BASED QUESTION PAPER

Time : 1.30 Hours

Periods

Marks

PRINCIPLES AND FUNCTIONS OF MANAGEMENT

1.

Nature and Significance of Management

12

2.

Principles of Management

11

3.

Business Environment

08

4.

Planning

08

5.

Organising

10

14

49

30

Total Part B 11.

BUSINESS FINANCE AND MARKETING Marketing Management

24

Total

24

10

73

40

Total Part C

16

PROJECT WORK (PART 1)

10

10

TERM 1 Part A: Principles and Functions of Management Unit 1 : Nature and Significance of Management Concept

After going through this unit, the student/ learner would be able to :

Management - concept, objectives, and importance

l Understand

Management as Science, Art and Profession

l Examine

Levels of Management

l Understand

Management functions-planning, organizing, staffing, directing and controlling

l

Coordination- concept and importance

l

the concept of management. the meaning of ‘Effectiveness and Efficiency’. l Discuss the objectives of management. l Describe the importance of management. l Explain

the nature of management as a science, art and profession. the role of top, middle and lower levels of management

Explain the functions of management

Discuss the concept and characteristics coordination. l Explain the importance of coordination.

(9)

of

SYLLABUS Unit 2 : Principles of Management Principles of Management- concept and significance.

l Understand

the concept of principles of management. l Explain the significance of management principles.

Fayol’s principles of management

l Discuss

Taylor’s Scientific Management - principles and techniques

l Explain

the principles of management developed by Fayol. the principles and ‘Scientific Management’.

techniques

of

Unit 3 : Business Environment Business Environment- concept and importance

l

Understand the concept of ‘Business Environment’. l Describe the importance of Business environment.

Dimensions of Business Environment- Economic, Social, Technological, Political and Legal

l Describe

the various dimensions of ‘Business Environment’.

Unit 4: Planning Planning: Concept, importance and limitation

l

Understand the concept of planning. Describe the importance of planning. l Understand the limitations of planning.

Planning process

l Describe

l

the steps in the process of planning.

Unit 5 : Organising Organising: Concept and importance

l Understand

the concept of organizing as a structure and as a process. l Explain the importance of organising.

Organising Process

l

Structure of organisation- functional and divisional concept.

l Describe

Delegation : concept, elements and importance

l l l

Understand the concept of delegation. Describe the elements of delegation. Appreciate the importance of delegation.

Decentralization: concept and importance

l l l

Understand the concept of decentralisation. Explain the importance of decentralisation. Differentiate between delegation and decentralisation.

Describe the steps in the process of organising. functional and divisional structures of organisation.

Part B: Business Finance and Marketing Unit 11 : Marketing Marketing – concept, functions and philosophies Product, Prize and Standard

l Understand the concept of marketing. l Discuss the functions of marketing. l Explain the marketing philosophies.

Marketing Mix – concept and elements

l Understand the concept of marketing mix. l Describe the elements of marketing mix.

Product - branding, labelling and packaging – concept

l Understand

the concept of product as an element of marketing mix. l Understand the concepts of branding, labelling and packaging.

( 10 )

SYLLABUS Price - Concept, factors determining price

l Understand

the concept of price as an element of marketing mix. l Describe the factors determining price of a product.

Physical Distribution – concept

l Understand

Promotion – concept and elements; Advertising, Personal Selling, Sales Promotion and Public Relations

l Understand

the concept of physical distribution.

the concept of promotion as an element of marketing mix. l Describe the elements of promotion mix. l Understand the concept of advertising and personal selling l Understand the concept of sales promotion. l Discuss the concept of public relations.

PROJECT WORK IN BUSINESS STUDIES (ONLY ONE PROJECT): GUIDELINES AS GIVEN IN CLASS XII CURRICULUM

BUSINESS STUDIES (Code No. 054) CLASS–XII (TERM WISE CURRICULUM)

Theory : 40 Marks Units Part A

TERM 2 - SUBJECTIVE QUESTION PAPER

Periods

Marks

PRINCIPLES AND FUNCTIONS OF MANAGEMENT

6

Staffing

13

7

Directing

09

8

Controlling

07 Total

Part B

Time : 2 Hours

29

20 20

BUSINESS FINANCE AND MARKETING

9

Financial Management

20

10

Financial Markets

18

12

Consumer Protection

05

5

Total

43

20

72

40

Total Part C

PROJECT WORK (PART 2)

15

10

TERM 2 art B : Principles and Functions of Management P Unit 6 : Staffing Concept

After going through this unit, the student/ learner would be able to :

Staffing: Concept and importance

l Understand

Staffing process

l Describe

Recruitment process

l Understand

Understand the concept of staffing. l Describe the steps in the process of staffing. the steps in the process of staffing.

the meaning and steps in the process of recruitment.

( 11 )

SYLLABUS Selection – process

l l

Understand the meaning of selection. Describe the steps involved in the process of selection.

Understand the concept of training and development. l Appreciate the importance of training to the organisation and to the employees. l Discuss on the job and off the job methods of training. l Discuss the meaning of vestibule training, apprenticeship training and internship training. l Differentiate between training and development.

Training and Development - Concept and importance, Methods of training - on the job and off the job - vestibule training, apprenticeship training and internship training

l

Unit 7: Directing Directing: Concept and importance

l l

Describe the concept of directing. Discuss the importance of directing.

Elements of Directing

l

Describe the various elements of directing.

Motivation - concept, Maslow’s hierarchy of needs, Financial and non-financial incentives

l l

Leadership - concept, styles - authoritative, democratic and laissez faire

l l

Communication - concept, formal and informal communication;

l Understand the concept of l Discuss the concept of

Understand the concept of motivation. Develop an understanding of Maslow’s Hierarchy of needs. l Discuss the various financial and non-financial incentives. Understand the concept of leadership. Understand the various styles of leadership.

communication.

communication formal and informal

Unit 8: Controlling Controlling - Concept and importance

l

Understand the concept of controlling. Explain the importance of controlling.

l

Steps in process of control

l Discuss

the steps in the process of controlling.

Part B: Business Finance and Marketing Unit 9: Financial Management Financial Management: Concept, role and objectives

l Understand the concept of financial management. l Explain the role of financial management in an

organisation. the objectives of financial management

l Discuss

Financial decisions: investment, financing and dividend- Meaning and factors affecting

l Discuss

the three financial decisions and the factors affecting them.

Financial Planning - concept and importance

l Describe the concept of financial planning. l Explain the importance of financial planning.

Capital Structure – concept and factors affecting capital structure

l Understand the concept of capital structure. l Describe the factors determining the choice

appropriate capital structure of a company.

( 12 )

of an

SYLLABUS Fixed and Working Capital - Concept and factors affecting their requirements

l Understand

the concept of fixed and working capital. l Describe the factors determining the requirements of fixed and working capital.

Unit 10: Financial Markets Financial Markets: Concept, Functions and types

l Understand the concept of the financial market. l Explain the functions of the financial market. l Understand capital market and money market as

types of financial markets.

Money market and its instruments

l Understand the concept of the money market. l Describe the various money market instruments.

Capital market: Concept, types (primary and secondary), methods of floatation in the primary market

l Discuss the concept of capital market. l Explain primary and secondary markets

Stock Exchange – Meaning, Functions and trading procedure

l Give the meaning of a stock exchange. l Explain the functions of a stock exchange. l Discuss the trading procedure in a stock exchange. l Give the meaning of depository services and

as types of capital market. l Differentiate between capital market and money market. l Discuss the methods of floating new issues in the primary market. l Distinguish between primary and secondary markets.

demat account as used in the trading procedure of securities.

Securities and Exchange Board of India (SEBI) objectives and functions

l State the objectives of SEBI. l Explain the functions of SEBI.

Unit 12: Consumer Protection Concept and importance of consumer protection

l Understand the concept of consumer protection. l Describe the importance of consumer protection l Discuss the scope of Consumer Protection Act,

2019

The Consumer Protection Act, 2019: Understand the concept of a consumer according to Source: http://egazette.nic.in/WriteReadData/2 the Consumer Protection Act, 2019. 019/210422.pdf l Describe Explain the consumer rights Meaning of consumer Rights and responsibilities l Understand the responsibilities of consumers of consumers Who can file a complaint? Redressal l Understand who can file a complaint and against machinery Remedies available whom? l Discuss the legal redressal machinery under Consumer Protection Act, 2019. l Examine the remedies available to the consumer under Consumer Protection Act, 2019s Consumer awareness - Role of consumer organizations and Non-Governmental Organizations (NGOs)

l Describe

the role of consumer organizations and NGOs in protecting consumers’ interests.

( 13 )

SYLLABUS PROJECT WORK IN BUSINESS STUDIES (ONLY ONE PROJECT): GUIDELINES AS GIVEN IN CLASS XII CURRICULUM Unit 13 : Project Work GUIDELINES FOR PROJECT WORK IN BUSINESS STUDIES IN CLASSES XI & XII MARKS: 20 Marks (10 + 10 MARKS FOR TERM 1 AND TERM 2) Introduction The course in Business Studies is introduced at Senior School level to provide students with a sound understanding of the principles and practices bearing in business (trade and industry) as well as their relationship with the society. Business is a dynamic process that brings together technology, natural resources and human initiative in a constantly changing global environment. With the purpose to help them understand the framework within which a business operates, and its interaction with the social, economic, technological and legal environment, the CBSE has introduced Project Work in the Business Studies Syllabus for Classes XI and XII. The projects have been designed to allow students to appreciate that business is an integral component of society and help them develop an understanding of the social and ethical issues concerning them. The project work also aims to empower the teacher to relate all the concepts with what is happening around the world and the student’s surroundings, making them appear more clear and contextual. This will enable the student to enjoy studies and use his free time effectively in observing what’s happening around. By means of Project Work the students are exposed to life beyond textbooks giving them opportunities to refer materials, gather information, analyze it further to obtain relevant information and decide what matter to keep. One Project to be done throughout the session, as per the existing scheme. 1. The objectives of the project work: Objectives of project work are to enable learners to: l probe deeper into personal enquiry ,initiate action and reflect on knowledge and skills, views etc. acquired during the course of class XI-XII . l analyse and evaluate real world scenarios using theoretical constructs and arguments l demonstrate the application of critical and creative thinking skills and abilities to produce an independent and extended piece of work l follow up aspects in which learners have interest l develop the communication skills to argue logically 2. Role of the teacher: The teacher plays a critical role in developing the thinking skills of the learners. A teacher should: l help each learner select the topic after detailed discussions and deliberations of the topic; l play the role of a facilitator to support and monitor the project work of the learner through periodic discussions; l guide the research work in terms of sources for the relevant data; l ensure that students must understand the relevance and usage of primary evidence and other sources in their projects and dul l ensure that the students are able to derive a conclusion from the content; cite the limitations faced during the research and give appropriate references used in doing the research work. l educate learners about plagiarism and the importance of quoting the source of the information to ensure authenticity of research work. ( 14 )

SYLLABUS l

prepare the learner for the presentation of the project work. arrange a presentation of the project file. 3. Steps involved in the conduct of the project: Students may work upon the following lines as a suggested flow chart: Choose a title/topic Collection of the research material/data Organization of material/data Present material/data Analysing the material/data for conclusion Draw the relevant conclusion Presentation of the Project Work l The project work can be in the form of PowerPoint Presentation/Exhibition/Skit/albums/files/song and dance or culture show /story telling/debate/panel discussion, paper presentation and so on. Any of these activities which are suitable to visually impaired/differently-abled candidates can be performed as per the choice of the student. 4. Expected Checklist for the Project Work: l Introduction of topic/title l Identifying the causes, events, consequences and/or remedies l Various stakeholders and effect on each of them l Advantages and disadvantages of situations or issues identified l Short-term and long-term implications of strategies suggested in the course of research l Validity, reliability, appropriateness and relevance of data used for research work and for presentation in the project file. l Presentation and writing that is succinct and coherent in project file l Citation of the materials referred to, in the file in footnotes, resourc bibliography etc. 5. Term-Wise Assessment of Project Work: l Project Work has broadly the following phases: Synopsis/ Initiation, Data Collection, Data Analysis and Interpretation, Conclusion. l The aspects of the project work to be covered by students can be assessed during the two terms. l

TERM-I PROJECT WORK (Part 1):

10 Marks

The teacher will assess the progress of the project work in the term I in the following manner: Month

Periodic Work

Assessment Rubrics

1-3 Instructions about Project GuideJuly-September lines, Background reading Discussions on Theme and Selection of the Final Topic, Initiation/ Synopsis

4-5 OctoberNovember

Marks

Introduction, Statement of Purpose/ Need and Objective of the Study, Hypothesis / Research Question, Review of Literature, Presentation of Evidence, Key Words, Methodology, Questionnaire, Data Collection.

5

Planning and organisation: Significance and relevance of the forming an action plan, feasibility topic; challenges encountered while or baseline study, Updating/ conducting the research. modifying the action plan, Data Collection

5

( 15 )

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