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Agile in Practice Practical Use-cases on Project Management Methods including Agile, Kanban and Scrum

Sudipta Malakar

www.bpbonline.com

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FIRST EDITION 2021 Copyright © BPB Publications, India ISBN: 978-93-89423-440 All Rights Reserved. No part of this publication may be reproduced, distributed or transmitted in any form or by any means or stored in a database or retrieval system, without the prior written permission of the publisher with the exception to the program listings which may be entered, stored and executed in a computer system, but they can not be reproduced by the means of publication, photocopy, recording, or by any electronic and mechanical means.

LIMITS OF LIABILITY AND DISCLAIMER OF WARRANTY The information contained in this book is true to correct and the best of author’s and SXEOLVKHU·VNQRZOHGJH7KHDXWKRUKDVPDGHHYHU\HͿRUWWRHQVXUHWKHDFFXUDF\RIWKHVH publications, but publisher cannot be held responsible for any loss or damage arising from any information in this book. All trademarks referred to in the book are acknowledged as properties of their respective owners but BPB Publications cannot guarantee the accuracy of this information.

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Published by Manish Jain for BPB Publications, 20 Ansari Road, Darya Ganj, New Delhi-110002 and Printed by him at Repro India Ltd, Mumbai www.bpbonline.com

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Dedicated to My loving Wife Sangita, son Shreyan, brother Sabya and father Ganesh Chandra Malakar.

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About the Author Sudipta Malakar LVDQDFFRPSOLVKHG6$3$JLOH3UDFWLFH$UHD+HDG&HUWLÀHG,76U Program Manager, Agile Coach – Advanced level, Harvard Business School, USA alumnus with more than eighteen years of experience in directing SAP DEV teams in supporting many major Global fortune 500 clients in multiple large accounts. +H LV &HUWLÀHG 6U 3URJUDP 0DQDJHU 063 3UDFWLWLRQHU  6U 3URMHFW 0DQDJHU 35,1&( 3UDFWLWLRQHU  303Š 3$53Š &63Š ,&3$&&Š ,7,/)  &HUWLÀHG $JLOH /HDGHU&'/  &/00 &00 $GYDQFHG &HUWLÀHG 6FUXP 0DVWHU$&60  ®, CSPO®, CSM®, KMP2, KMP1, TKP®, ISO 9001 Lead Auditor, Lean Six Sigma Master Black Belt, CMMi (Expert). He worked in various IT companies like DXC Technology, IBM, Wipro, Satyam, Tech Mahindra, Patni, Syntel and played very crucial Sr. Management / Agile Coach role in various global clients like Sterlite, Lufthansa, Nestle, PMI, Suncor, ,3$&DQDGLDQ3DFLÀFUDLOZD\V6RQ\9ROYR$OOVWDWH%2&/LQGHHWF

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About the Reviewer Ramanathan Yegyanarayanan is an Agile practitioner, experienced in creating, leading, and managing the Agile team in a distributed setup. He is active in the Agile community building in Chennai. For the past 8 years his primary focus is on Agile and its Scaling with Continuous Integration and Improvement with Lean, Scrum, Kanban and Scaled Agile Framework. He is also an Atlassian User Group Team member for Chennai. In the past worked in Test Management/ Quality Management / Project/Program Management, Based out of Chennai, He is very Agile to work with International and National Clients in India at Chennai, Bangalore as a Consultant, Coach, and Renowned Agile, Soft skills, and communication skills Trainer. Trained and aspired 5000+ people till date.

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Acknowledgement 1RWDVNLVDVLQJOHPDQ VHͿRUW&RRSHUDWLRQDQGFRRUGLQDWLRQRIYDULRXVSHRSOHDW GLͿHUHQWOHYHOVKDYHJRQHLQWRWKHVXFFHVVIXOLPSOHPHQWDWLRQRIWKLVERRN Everyone feels a sense of gratitude at some point in their life and wish to express LWWRWKHRQHVZKRRͿHUHGWKHPKHOSDQGJXLGDQFHZKHQLWZDVQHHGHGWKHPRVW This gratitude is even deeper when those special people help one to meet their OLIHORQJJRDOVGHVSLWHWKHGL΀FXOWLHVRIOLIH,DPQRGLͿHUHQWDQG,ZRXOGOLNHWR begin by thanking the almighty who is constantly and subtly guiding everybody and who has also helped me to work on the right path. I am the son of a retired professor (Shri Ganesh Chandra Malakar) and I am forever indebted to my father. Without his support it would not be possible for me to reach this milestone. My loving mother (Smt. Sikha Malakar) was a constant source of inspiration to me. I’m also very grateful to my adorable, loving son (Master Shreyan Malakar), my elder brother (Shri Sabyasachi Malakar) and my wife (Smt. Sangita Malakar ZKRFRQVWDQWO\RͿHUPHWKHLUORYHDQGVXSSRUWZKLFKJXLGHVPH in all my endeavors. I am thankful to my parents, spouse, son, family and my Sirs (Mr. Todd Little, Chairman of Kanban University, USA, Mr. Julian Birkinshaw, Dean and Professor of London Business School, Mr. Clayton M. Christensen, Professor of Harvard Business School -USA and Father of Global Innovations, disruption, and growth strategy, Mr. David J Anderson - Creator of Kanban Method and CEO, David J Anderson School of Management, J.J. Sutherland - CEO of Scrum, Inc., Dave Litten – CEO of Projex Academy, Mike Cohn - CST, Nanda Lankalapalli - CST, Peter Stevens CST, Abid Quereshi - CST, Brian Tracy - CEO of Brian Tracy International) for their guidance which motivated me to work for the betterment of consultants by writing this book with sincerity and honesty. Without their support, this book would not have been materialised. :H DOVR WKDQN WKH 3XEOLVKHU DQG WKH ZKROH VWDͿ DW %3% 3XEOLFDWLRQV HVSHFLDOO\ Mr. Manish Jain for motivation and for bringing this text to life. Finally, I thank everyone who has directly or indirectly contributed to complete this authentic work.

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Preface 7KLVERRNLVIRUEXVLQHVVHVWKDWDVSLUHWRVXSHULRUEXVLQHVVDJLOLW\WRGHOLYHUÀWIRU purpose products and services, to delight customers, and to provide the security of long-term survival associated with mature businesses that consistently meet or exceed customer expectations. Learn an lean approach by seeing how Kanban PDGH D GLͿHUHQFH LQ IRXU UHDOZRUOG VLWXDWLRQV