Home Blogs ▾ How to ‘Guides’ ▾ Resources Free Entrepreneurship Course Get in Touch ▾ 5 Best CRM Softwares for a Small Business in Australia In the Article (Quick Access) 1. How can a CRM Softw… 2. How to Choose the Ri… 3. List of 5 Best CRM Sof… 4. Hubspot CRM 5. Zoho CRM 6. Pipedrive 7. Freshdesk 8. Agile CRM 9. Which CRM Software … Various estimates suggest that getting a new customer through marketing campaigns can cost around 6 to 20 times more than retaining existing customers (source: Xero). And, I can write this as someone who invested a fortune in marketing without realising that retaining old customers is the key. Old customers give you ongoing business and also refer new clients. All new customers that come through existing clients don’t cost you a dime in marketing and sales. Therefore, maintaining customer relationships is far more financially viable for small businesses with limited budgets. But how do you give top-notch customer service so that your existing clients keep renewing your service and recommending you to new clients? That’s where customer relationship management (CRM) software comes in. A Good CRM Software integrated with another software like Small Business Invoicing Software offers Australian Businesses the opportunity to keep track of their customer interactions while providing tips for improvement as well. With the world getting used to normal life after two years, small businesses need to enhance their customer service to find new customers and regain old ones. That’s something they can do by making use of CRM software. In this blog (written specifically for Australian small businesses), we look at how you can use CRM software to improve your small business’s efficiency. We also review the five best CRM software for a small business in Australia. Let’s get rolling! How can a CRM Software Help Your Small Business?

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