MANAGEMENT SYSTEM CERTIFICATE Certificate No: 168148-2014-AE-IBE-ENAC Rev.1

Initial certification date: 18 January 2006

Valid: 09 February 2016 - 30 January 2018

This is to certify that the management system of

MAPFRE, S.A.

Ctra./ de Pozuelo, nº 52, 28222, Majadahonda, Madrid, Spain and the sites as mentioned in the appendix accompanying this certificate has been found to conform to the Environmental Management System standard:

ISO 14001:2004

This certificate is valid for the following scope: CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES.

Place and date: Barcelona, 09 February 2016

For the issuing office: DNV GL – Business Assurance Edificio Inbisa Mas Blau, C/ Garrotxa 6-8, 3º 1ª, El Prat de Llobregat, 08820, Barcelona, Spain Digitally signed by ANA

ANA TERESA DEL TERESA DEL RIO SALGADO 2016.02.25 10:10:11 RIO SALGADO Date: +01'00' Ana del Rio Salgado Management Representative

Lack of fulfilment of conditions as set out in the Certification Agreement may render this Certificate invalid. ACCREDITED UNIT: DNV GL BUSINESS ASSURANCE ESPAÑA, SLU, C/ Garrotxa, 6-8, Pl. 3 Of. 1, 08820, El Prat de Llobregat, Barcelona, Spain. TEL:+34 93 479 26 00. www.dnvgl.es/assurance

Certificate No: 168148-2014-AE-IBE-ENAC Place and date: Barcelona, 09 February 2016

Appendix to Certificate

MAPFRE, S.A. Locations included in the certification are as follows: Site Name MAPFRE, S.A.

Site Address Ctra./ de Pozuelo, nº 52, 28222, Majadahonda, Madrid

MAPFRE, S.A.

Ctra./ de Pozuelo, nº 50, 28222, Majadahonda (Madrid)

MAPFRE, S.A.

Ctra./ de Pozuelo, nº 50-1, 28222, Majadahonda (Madrid)

MAPFRE, S.A.

C/ Recoletos 25, 28004, Madrid

MAPFRE, S.A.

C/ Recoletos, 23, 28004, Madrid

MAPFRE, S.A.

C/ Bárbara de Braganza, 14, 28004 Madrid

MAPFRE, S.A.

Avda. de la Victoria 35 (Palacete Monte del Pilar) 28023, El Plantío, Madrid

MAPFRE, S.A.

Avenida del Talgo, 100-106, 28023 Aravaca, Madrid

MAPFRE, S.A.

C/ Llodio nº2 y 4, 28034, Madrid

MAPFRE, S.A.

C/ de la Marina, 16-18 (Torre Mapfre), 08005, Barcelona

MAPFRE, S.A.

C/ Ronda de los Tejares, s/n – 41010, Sevilla

MAPFRE, S.A.

MAPFRE, S.A.

Paseo Alameda nº 35 , 46023, Valencia Avenida de los Dolores, 11, 30011, Murcia

Site Scope CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES

Lack of fulfilment of conditions as set out in the Certification Agreement may render this Certificate invalid. ACCREDITED UNIT: DNV GL BUSINESS ASSURANCE ESPAÑA, SLU, C/ Garrotxa, 6-8, Pl. 3 Of. 1, 08820, El Prat de Llobregat, Barcelona, Spain. TEL:+34 93 479 26 00. www.dnvgl.es/assurance Page 2 of 5

Certificate No: 168148-2014-AE-IBE-ENAC Place and date: Barcelona, 09 February 2016

MAPFRE, S.A.

Avenida de Zamora, 37, 47008, Valladolid

MAPFRE, S.A.

C/ Ibáñez de Bilbao, 28, 48009, Bilbao

MAPFRE, S.A.

Avenida de La Rioja, 3, 31008 Pamplona Navarra

MAPFRE, S.A.

Plaza Emperador Carlos V, 9 , 50009, Zaragoza

MAPFRE, S.A.

C/ Nava, 18. Urb. Monte Cerrao , 33006 Oviedo, Asturias

MAPFRE, S.A.

C/ Cristino Álvarez, 1, 15008, A Coruña

MAPFRE, S.A.

Avda. de la Aurora nº34, 29006, Málaga

MAPFRE, S.A.

C/ Poeta Agustín Millares Sall, 3, 35008, Las Palmas de Gran Canaria

MAPFRE, S.A.

Avda. Marítima, 10 38003 Sta. Cruz de Tenerife

MAPFRE ESPAÑA , S.A

Ctra./ de Pozuelo, nº 52, 28222, Majadahonda , Madrid

MAPFRE ESPAÑA , S.A

Ctra./ de Pozuelo, nº 50, 28222, Majadahonda, Madrid

MAPFRE ESPAÑA , S.A

C/ Llodio nº2 y 4, 28034, Madrid

MAPFRE ESPAÑA , S.A

C/ de la Marina, 16-18 (Torre Mapfre), 08005, Barcelona

MAPFRE ESPAÑA , S.A

C/ Ronda de los Tejares, s/n – 41010, Sevilla

MAPFRE ESPAÑA , S.A

Paseo Alameda nº 35, 46023, Valencia

CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES SERVICIOS CORPORATIVOS GENERALES. DISEÑO, DESARROLLO Y COMERCIALIZACIÓN DE ACTIVIDADES ASEGURADORAS. SERVICIOS CORPORATIVOS GENERALES. DISEÑO, DESARROLLO Y COMERCIALIZACIÓN DE ACTIVIDADES ASEGURADORAS. SERVICIOS CORPORATIVOS GENERALES. DISEÑO, DESARROLLO Y COMERCIALIZACIÓN DE ACTIVIDADES ASEGURADORAS. SERVICIOS CORPORATIVOS GENERALES. DISEÑO, DESARROLLO Y COMERCIALIZACIÓN DE ACTIVIDADES ASEGURADORAS. CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES

Lack of fulfilment of conditions as set out in the Certification Agreement may render this Certificate invalid. ACCREDITED UNIT: DNV GL BUSINESS ASSURANCE ESPAÑA, SLU, C/ Garrotxa, 6-8, Pl. 3 Of. 1, 08820, El Prat de Llobregat, Barcelona, Spain. TEL:+34 93 479 26 00. www.dnvgl.es/assurance Page 3 of 5

Certificate No: 168148-2014-AE-IBE-ENAC Place and date: Barcelona, 09 February 2016

MAPFRE ESPAÑA , S.A

Avenida de los Dolores, 11, 30011, Murcia

MAPFRE ESPAÑA , S.A

Avenida de Zamora, 37, 47008, Valladolid

MAPFRE ESPAÑA , S.A

C/ Ibáñez de Bilbao, 28, 48009, Bilbao

MAPFRE ESPAÑA , S.A

Avenida de La Rioja, 3, 31008 Pamplona Navarra

MAPFRE ESPAÑA , S.A

Plaza Emperador Carlos V, 9, 50009, Zaragoza

MAPFRE ESPAÑA , S.A

C/ Nava, 18. Urb. Monte Cerrao, 33006 Oviedo, Asturias

MAPFRE ESPAÑA , S.A

C/ Cristino Álvarez, 1, 15008, A Coruña

MAPFRE ESPAÑA , S.A

Avda. de la Aurora nº34, 29006, Málaga

MAPFRE ESPAÑA , S.A

C/ Poeta Agustín Millares Sall, 3 35008 Las Palmas de Gran Canaria

MAPFRE ESPAÑA , S.A

Avda. Marítima, 10 38003 Sta. Cruz de Tenerife

MAPFRE VIDA, S.A

Ctra./ de Pozuelo, nº 50-1, 28222, Majadahonda (Madrid)

MAPFRE VIDA, S.A

Ctra./ de Pozuelo, nº 50, 28222, Majadahonda, Madrid

MAPFRE VIDA, S.A

C/ Llodio nº2 y 4 , 28034, Madrid

MAPFRE VIDA, S.A

C/ de la Marina, 16-18 (Torre Mapfre) ,08005, Barcelona

MAPFRE VIDA, S.A

C/ Ronda de los Tejares, s/n – 41010, Sevilla

CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES

Lack of fulfilment of conditions as set out in the Certification Agreement may render this Certificate invalid. ACCREDITED UNIT: DNV GL BUSINESS ASSURANCE ESPAÑA, SLU, C/ Garrotxa, 6-8, Pl. 3 Of. 1, 08820, El Prat de Llobregat, Barcelona, Spain. TEL:+34 93 479 26 00. www.dnvgl.es/assurance Page 4 of 5

Certificate No: 168148-2014-AE-IBE-ENAC Place and date: Barcelona, 09 February 2016

MAPFRE VIDA, S.A

Paseo Alameda nº 35, 46023, Valencia

MAPFRE VIDA, S.A

Avenida de los Dolores, 11, 30011, Murcia

MAPFRE VIDA, S.A

Avenida de Zamora, 37, 47008, Valladolid

MAPFRE VIDA, S.A

C/ Ibáñez de Bilbao, 28 , 48009, Bilbao

MAPFRE VIDA, S.A

Avenida de La Rioja, 3 , 31008 Pamplona Navarra

MAPFRE VIDA, S.A

Plaza Emperador Carlos V, 9 , 50009, Zaragoza

MAPFRE VIDA, S.A

C/ Nava, 18. Urb. Monte Cerrao 33006 Oviedo, Asturias

MAPFRE VIDA, S.A

C/ Cristino Álvarez, 1 , 15008, A Coruña

MAPFRE VIDA, S.A

Avda. de la Aurora nº34 , 29006, Málaga

MAPFRE VIDA, S.A

C/ Poeta Agustín Millares Sall, 3 35008 Las Palmas de Gran Canaria

MAPFRE VIDA, S.A

Avda. Marítima, 10 38003 Sta. Cruz de Tenerife

FUNDACION MAPFRE FUNDACION MAPFRE

C/ Recoletos, 23, 28004, Madrid C/ Bárbara de Braganza, 14, 28004 Madrid C/ Recoletos 25, 28004, Madrid

MAPFRE RE, S.A MAPFRE GLOBAL RISK, S.A.

Ctra./ de Pozuelo, nº 52, 28222, Majadahonda , Madrid

MAPFRE TECH, S.A.

Avda. del Talgo, nº 100-106, 28023, Aravaca, Madrid

CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES CORPORATE GENERAL SERVICES INSURANCE AND REINSURANCE ACTIVITIES. CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES CORPORATE GENERAL SERVICES. DESIGN, DEVELOPMENT AND MARKETING OF INSURANCE PRODUCTS & SERVICES

Lack of fulfilment of conditions as set out in the Certification Agreement may render this Certificate invalid. ACCREDITED UNIT: DNV GL BUSINESS ASSURANCE ESPAÑA, SLU, C/ Garrotxa, 6-8, Pl. 3 Of. 1, 08820, El Prat de Llobregat, Barcelona, Spain. TEL:+34 93 479 26 00. www.dnvgl.es/assurance Page 5 of 5