DIGITAL TRANSACTION BANKING Change the face of Transaction Banking with a comprehensive integrated front-to-back platform.
DIGITAL TRANSACTION BANKING. DELIVERED. Turn Transaction Banking on its head with a comprehensive, integrated digital platform. Become future-proof, risk-proof, compliant and profitable. Power your bank operations front-to-back. Go live fast with an out-of-the-box model bank.
© 2023 Intellect Design Arena Limited. All rights reserved. 2
Future of Transaction Banking is digital Four key Trends leading to four drivers which call for an immediate response
Trend #1
Digital Transformation & Payments Modernization
Trend #2
Technologies Shaping the Future of Banking
Trend #3
SME Franchise Building
Trend #4
Embedded banking and Open X Collaboration
Driver #1 The Cash Management outlook Is Positive
Driver #2 Digitalisation Is Top of the Agenda
Driver #3 Working Capital Management Is Key
Driver #4
The Future Is Now
Cash Management System Market to Touch USD 40.10 Billion by 2030 at 14.15% CAGR
© 2023 Intellect Design Arena Limited. All rights reserved. 3
Bank In A Box. Out Of The Box. DTB is an integrated platform that prepares transaction banks to provide for every client and every sector’s needs with a configurable and intelligent platform that encompasses every aspect of transaction banking, covering the working capital cycle from accounts services to payments to liquidity management to collections & receivables to virtual accounts to trade finance to supply chain finance. All in one place, from the same integrated solution. With DTB, transaction banks can successfully optimize capital, maximize ROA and fee income, improve product cross-sell & distribution channel effectiveness, support SME franchise and growth sectors (through working capital provisioning and advisory services) and ensure full regulatory compliance for the large to very large corporates and MNCs. To wit, banks ask for an end-to-end digital transformation. DTB is, was and will always be, the right answer.
© 2023 Intellect Design Arena Limited. All rights reserved. 4
Grow Wherever You Go. Consolidate account information and aggregate balance and transaction reporting across countries across entities and across currencies. Businesses can make informed decisions with full visibility over collections and payables. Automate vendor payments and salary payments with straight-through processing where entire bulk files can be shared by the relevant parties. Vital to the stability of a business – automate auditing, sanctions checks and AML checks for all payments and transactions. Process invoices automatically once the business raises them through any ERP system. Any invoice not honoured by the due date is automatically flagged – leading to automated reconciliations. Our virtual accounts aren’t just real – they are better than real. Process your collections instantaneously using virtual account numbers without stressing the real account structure. A retail chain business can now assess performance down to each brand stocked by each store or all the way up to an entire region filled with branch stores. Automate sweeps, cash concentration and interest optimization to ensure the liquid cash of the business is managed effectively across entities and across countries. © 2023 Intellect Design Arena Limited. All rights reserved. 5
Customize and Configure for your Customer
Use your Configurator, Select Your DTB Select your componentry - Redefine your product portfolio Personalize your banking interactions
Define Your User Journey Refine your relevance as new business models evolve Drive process excellence and delight
A Bespoke Future Custom-made experience
© 2023 Intellect Design Arena Limited. All rights reserved. 6
All you need. Anything you want
Customized for the Future Switch on functions at will - exploit your suite of capabilities Self service: Drive actions from intelligent data provisioning and insight
We Build it, You Make it Your Own Define your workspace Visualize your key business variables Prioritize your activity
Every Journey from a Single DTB step Customer journey recorded and updated Brand new tools for every nascent buiness
© 2023 Intellect Design Arena Limited. All rights reserved. 7
Great Expectations. The SME Proposition. Change the game in SME lending and increase the stickiness of your SME clients by offering a full suite of products specifically tailored to increase customer loyalty and acquire new clients in the SME sector. Address unique operational needs and complexities of growing SMEs with non-lending products that include deposits and savings, transactional products, advisory and value-added services.
© 2023 Intellect Design Arena Limited. All rights reserved. 8
Digital SME Onboarding: Key features include:
DIGITAL SME ONBOARDING:
SME PORTFOLIO:
Self onboarding tool facilitates onboarding through the bank portal without the need to visit the branch for registration.
360-degree view into real-time balances of the SME business accounts, deposits, loans, cards and working capital status.
SME SALARY & PAYROLL: Schedule & process salaries globally and seamlessly cater to the needs of different departments.
SME COLLECT: Shorten receivables cycle by collection of payments through a range of SME specific collection solutions.
SME INSTA BANKING:
DIGITAL SME LENDING:
Enable SMEs with on-the-go mobility providing quick one-touch payments, instant loans, one-click portfolio view on mobile devices & tablets.
Transparent lending for SMEs with quicker verification of loan eligibility, instant processing of loan request (zero collateral process) and loan document central.
© 2023 Intellect Design Arena Limited. All rights reserved. 9
Our Impact
34
Countries
62
Implementations
DIGITAL TRANSACTION BANKING
Change the face of Transaction Banking with a comprehensive integrated front-to-back platform.
Transactions processed every year
© 2023 Intellect Design Arena Limited. All rights reserved. 10
Salaries paid every year
corporate transactions executed every year
Reusable API’s with Core Banking & other Solutions
How businesses have benefited Collection of school fees using virtual accounts
PROBLEM – WHO’S BEEN PAID FOR? • Group of 14,000 staff running 67 schools across 18 countries • Every term, many payments; same amount • Struggling to identifying students based on payment status • Quarterly repetitive challenge
SOLUTION – REGISTRATION & VA • Parents self register and use virtual accounts for payment to ensure clear identification
BENEFIT – ELIMINATING OVERHEADS • What was a quarterly repetitive challenge is now automated • The schools LOVE the bank!
© 2023 Intellect Design Arena Limited. All rights reserved. 11
How businesses have benefited Liquidity is vital to the corporate airline business
PROBLEM – COMPLEX ENTERPRISES WITH MANY LEGAL ENTITIES • Airlines are some of the most complex operations on the planet • Many variables that can affect cost and spending • Highly complex payments, driven by rosters, routes and rules
SOLUTION – LIQUIDITY IS VITAL • Must have money at hand; right place, right time, right currency, right bank and right country (incl. ones with sanctions)
BENEFIT – ADDING VALUE TO THE BUSINESS • Realtime insights and bird eye view of highly complex data • Corporate treasurer can choose the perfect fit liquidity structure to optimize liquidity
© 2023 Intellect Design Arena Limited. All rights reserved. 12
How businesses have benefited Gain control and consolidate insurance premiums and claims with a cash concentration account
PROBLEM – HOW TO AVOID COST OF NOTIFYING BROKERS? • Brokers need to know when end-insured pays premium • No centralized operational structure to collect insurance premiums • Delayed cash flow cycles • A time-consuming collection process with no notifications
SOLUTION – AUTONOTIFY & CASH CONCENTRATION • Use virtual accounts to email the broker automatically • Corporate treasurer can view all the cash concentration structures and gain visibility of surplus funds across all accounts
BENEFIT – GROWTH IN REVENUE POOL • Now manage surplus funds with a single click • Corporate Treasurers can GROW THEIR REVENUE POOL
© 2023 Intellect Design Arena Limited. All rights reserved. 13
What do clients have to say about Digital Transaction Banking?
iGTB’s in-depth domain knowledge and expertise made it our partner of choice to create a best-in-class Digital Transaction Banking platform that will strengthen our capability to respond to evolving business needs.
© 2023 Intellect Design Arena Limited. All rights reserved. 14
VCB CashUp is a key, large-scale Information Technology program and is of significant importance to Vietcombank’s business in the coming years. Vietcom bank has spent 2 years studying the pre-feasibility of the project and submitting it to the State Bank for approval until it selected iGTB for ensuring success in implementing the project.
This deal underlines our commitment to digital innovation as a way of adding value for our clients, and will help unlock the huge potential in the Indian transaction banking market.Our motto is “Digital at the Fore, Human at the Core” and this implementation echoes that message – a full digital refresh, with the final aim of making life as easy as possible for our SMEs to large corporate clients.
This partnership with iGTB is a serious statement of intent, and an important component of the broader digital transformation that is underway at the Bank. This solution will also give us a much greater capacity to serve clients internationally – meaning they can consolidate their banking relationships, minimise costs, and suite of highly relevant products, all access a through a single, easy-to-use portal.
DTB benchmarked and rated on top repeatedly FINTECH FINANCE Digital Transaction Banking
EUROMONEY
GLOBAL FINANCE
IBS INTELLIGENCE
FAB wins for the Global Cash Position Mobile App
Most Impactful Project 2022 - ADIB
Abu Dhabi Islamic Bank wins for UAE Abu Dhabi Commercial Bank wins for ME Arab Bank wins for Jordan, Bahrain, Qatar and Lebanon First Abu Dhabi Bank wins for UAE HLBB wins for Malaysia CIBC wins for North America and Canada
#1 Mashreq Bank #5 Emirates NBD
AITE NOVARICA Abu Dhabi Islamic Bank “ADIB’s rollout of iGTB’s new digital platform has streamlined and enhanced customers’ user experiences, providing easy access to the most critical products through multiple channels.” Christine Barry, Research Director at Aité Novarica Group
Best Program Governance 2022 - Bank Muscat Most Impactful Project 2021 – Vietcombank Best Adoption of Tools & Governance 2021 – BBK
IDC
Cash Management, 2021
CELENT Emirates NBD wins for Transaction Banking Transformation “Emirates NBD’s digital transformation of transaction banking stands out for its comprehensive scope, design approach, modern tech architecture, and its swift implementation.” Ms. Alenka Grealish, Senior Analyst, Celent
nk for Payments and
Vietcombank wins Best in Customer Interactions Award for CashUp, 2022 “VCB’s payments and cash management system is a prime example of integrated banking infrastructure with cross-product transaction flows that powers growth and innovation, setting the pace for the wave of digital transformation in Vietnamese banks.” Darshiniy Selvaratnam, Program Director of the IDC FIIA 2021 © 2023 Intellect Design Arena Limited. All rights reserved. 15
Launch fast, deploy in-full and start collecting fees. Become the principal bank for your corporate customers.
© 2023 Intellect Design Arena Limited. All rights reserved. 16
Power your bank operations front-to-back. Become future-proof, risk-proof, complaint and profitable.
© 2023 Intellect Design Arena Limited. All rights reserved. 17
Meeting the bank’s needs
It’s time to... capture corporate fees in weeks, not months Stable, predictable fees with rapid onboarding
© 2023 Intellect Design Arena Limited. All rights reserved. 18
How do I retain existing customers?
• Account Aggregation (Multi Bank Reporting) • Portfolio 360 • Facility View • Merchant Services • Digital Lending , Deposit, Card Services
• Internal, Domestic, Real Time, International, Utility/Statutory Payment/Bulk/Payroll Support
• Physical Sweeps • Notional Pooling
• Smart Payment Enabler for higher STP throughput
• Intrest Enhancement & Optimization
• True FX Integration with Online FX Negotiation
• Inter Company Loans
• Physical Payment with Payment Cler k & Authorizer Dashboard • Payment Tracker with SWIFT G PI Life Cycle View
• Investment Sweeps
How to win more wallet share and increase revenue?
How do I increase revenue and enable customer stickiness?
How do I optimize systems, process and people to get greater efficiency?
HOW DO WE GET A SINGLE VIEW ACROSS CASH & TRADE?
10. DIGITAL OMNICHANNEL ACCESS
• Physical Collections (Cash, Cheque) • Mandate Management & Direct ...Debit Based Collections • Bill Collections & Settlement • Receivables Reconciliation • Collections Tracker
• Static & Dynamic Virtual Account • Virtual Account Set Up & ....Management • Virtual Account Ledger Management • Collections on Behalf Of • Payments on Behalf Of • Virtual Account Reconciliation
GLOBAL TRANSACTION BANKING
• Letter of Credit
• Bank Guarantees • Documentary Collections • Bills
• Shipping Guarantee • Trade Loans
• Vendor Finance • Payable Finance • Dynamic Discounting • Receivable Finance with or w/o Recourse • Dealer Finance • PO Finance • e Invoicing • Risk Mitigation
• SME Onbarding
• SME Portfolio Management
• SME Salary & Payroll Services • SME Collect
• SME Loan Management
Meeting the corporation’s needs
Next-gen Contextual Banking Experience
© 2023 Intellect Design Arena Limited. All rights reserved. 20
How do I see full position at once and have access to the full breadth and depth of what the bank can offer me?
• Abstraction of banking processes into finite set of apps
• Extreme segmentation
• Launch products faster (avoiding regression testing)
• Absolute personalisation
• Sectorisation • Roles & personas • Themes • Targeted campaigns & branding
I want the correct experience for each segment from SME to MNC and diferent industry sectors
I want fine grain tragering of my marketing to cross-sell and up-sell
I want the portal to understand the complexities of corporate banking and finance like I do
My banking, my way, where I want, when I want, How I want and on what I want
GLOBAL TRANSACTION BANKING
• Payments intelligence
• Responsive & adaptive across from factors
• Fully Scalable
• Multi-account
• Single solution across all devices
• Bank-grade security
• Fine-grained entitlements • Multi-currency
• Unified financial access across multiple backends
• Performance
• Actionable business alert
• Intergrated search • Pre-configured workflows
• Highly-engineered algorithms
© 2023 Intellect Design Arena Limited. All rights reserved. 21
10. CBX Interact with – and come to love – your any-time any-device with the true onmichannel capability covering CBX Cash Management, CBX Trade Finance, CBX SCF, Mobility and Host-to-Host with reminders and alerts on all devices
Be safe, be secure, be trusted. Use the latest biometrics, two factor authentication (2FA), and more, compliant with EBA guidelines and other industry standards
Secure Access
Omni Channel
10. CBX Real-time customer & supplier onboarding down to a matter of minutes with precise, well-defined and mapped to bank processes. User roles & rights based on bank and corporate personas, based on multiple criteria including virtual account numbers to allow control of a conglomerate no matter how complex
© 2023 Intellect Design Arena Limited. All rights reserved. 22
Onboarding & Deep Grain Entitlements
Analytics & Persona Based Dashboards
Instant visibility of your business in real time through powerful analytics, on-demand reports and persona led CXO dashboards providing real-time actionable insights and recommendations
Wouldn’t it be great if you could.....
…instantly know exactly what is going on in your business, with insights to help you decide and transact appropriately, for example seeing just how much today’s payables exceeds today’s collections and so, with a few clicks, finance the shortfall against tomorrow’s predicted surplus
20. Account Services Enhance business decision and increase visibility of funds across multiple accounts
Wouldn’t it be great if you could.....
Balance and Information Reporting
k Ac
i-Ban
Mult
n
io
coun
No more manual reconciliation of accounts. Consolidate your view and download account statements across bank accounts with ease
...become the principal bank, you can use easy-link cartidges and fetch balances across your customers’ bank accounts (incliding with other banks’) to provide a consolidated account position
20. ACCOUNT SERVICES t ga e r
ts
gg
A nt
ou
c Ac
View same day or prior day balances across accounts types, geographies and currencies
© 2023 Intellect Design Arena Limited. All rights reserved. 23
30. Payments
End
30. Payments
t
men P ay g End -to- cessin Pro
Drive higher STP by setting up workflows adapting to payment processes
P Or aym igi en na t tio n
Managed File Transfer Bi-directional data transmission (Host-to-Host) with corporate ERP using file translation
© 2023 Intellect Design Arena Limited. All rights reserved. 24
tiple Pay Types men t
r de r bo ts s- en s o m Cr Pay
Initiate payments such as salaries, pensions and standing orders. Receive payments through any channel, from any customer at any time.
Mul
Centralize cross-border end-to-end payment processing
High value, mass payments, UAEFTS, QATCH, SARIE, SEPA, SWIFT FIN and MX ISO, Fedwire, CHAPS, CHIPS, Target 2
Wouldn’t it be great if you could.....
...receive a file mixing AED & USD wage payments and automatically send them to UAEFTS or SWIFT for Cross border or other systems as required increasing STP
40. Liquidity Physical Sweeps
Algorithmic liquidity at the heart of corporate cash flow
Notional Pooling
Optimize liquidity reduce interest burden
Intercompany Loans
3 pillars for corporate treasurersconsolidate, optimize and maximise
40. Liquidity
Interest Enhancement Protect revenue enhance income from fees
Wouldn’t it be great if you could.....
...win more RFPs (and help your existing customer’s) by having the perfect liquidity structure. For example, with a single cash concentration account consolidate all the funds for better utilization
Automated Investment Optimize liquidity automate investments
© 2023 Intellect Design Arena Limited. All rights reserved. 25
50. Collections & Receivables
From PO creation to collections to invoice reconciliation
Auto Reconciliation
Cash and Cheque collections
Paper based (cash/cheque) and direct debits
...helpmore ...win your clients RFPs (and collect helptheir your existing customer’s) customers settlement byfaster havingusing the perfectaccounts virtual liquidity structure. for automatic For example, with a single reconciliation andcash optimize concentration the account consolidate collection process in all order the to funds get the for betterinutilization cash better
50. Collection & Receivables Save time and money by improving invoice management
Invoice Management
Direct Debit and Mandate Management
Virtual Accounts
© 2023 Intellect Design Arena Limited. All rights reserved. 26
Wouldn’t be Wouldn’t ititbe great ififyou great you could..... could.....
Process electronic collections using direct debit facility
Optimize collection process and track receivables using virtual accounts
60. Virtual Accounts Static and Dynamic Accounts • Customer & add-on virtual accounts • Support for static & dynamic virtual accounts • One to one, one to many, many to many virtual ...account to actual account mapping • Hierarchical virtual account structure with balance: ..bottom to top operations
Inter Company Cash Management • Inter company cash transfers based on ..balance availability. • Real time sweeps from bottom to top ..virtual account • Interest and funds sharing from top to ..bottom virtual accounts
60. Virtual Accounts
Dynamic Virtual Account Validation • Custom & remote validation • Validation via LOV, look-up data • Range check • Pattern check • Workflows based on validations
Wouldn’t it be great if you could.....
…reduce the number of operating accounts (for corporate & intercompany cash management) using the unlimited supply of virtual accounts by moving funds from firms with excess to firms needing cash without any transaction hitting a real bank account – in the process, avoiding risks of overdraft, avoiding the need for costly physical sweeps and with virtually no manual effort
COBO • Collections on behalf of group company, ..hierarchy, division, counter party • Statement & balance enquiry for virtual ..accounts linked to hierarchy
© 2023 Intellect Design Arena Limited. All rights reserved. 27
70. Trade Finance Letter of Credit Offer end-to-end processing of all letters of credit to your customer and boost their international dealings and mitigate risk
Reimbursements Effective handling of payment claims under LC
70. Trade Finance Trade Loans
Guarantee Assurance to counterparties with a wide range of guarantees and facilitate business continuity to importers in case of delayed documents
Fund trade transactions with flexible and short-term borrowing facility
Bills Secure cross-border trade with effective management of discrepancies and processing of payments under LC’s © 2023 Intellect Design Arena Limited. All rights reserved. 28
Wouldn’t it be great if you could.....
Collection Offer end-to-end management of documents and payments under collections to your customers
…examine documents precisely on screen using split screen. For example, the electronic data of LC can be compared side-by-side with its exact image
80. Supply Chain Finance Single-stop solution for syndication participation and credit insurance
Risk Mitigation
Accelerate payments and provide more flexibility with dynamic discounting to choose how and when to pay suppliers
Dynamic Discounting
80. Supply Chain Finance
E-invoicing Fully integrated 90 SME Fully integrated supplier portal for better process efficiency and reduce operational cost
Buyer Centric Financing
Improve working capital and provide on-time payments to counterparties by offering credit on buyer’s term
Supplier Centric Financing
Raise finance on the basis of the supplier-centric receivables relating to one or several buyers and reduce procurement and receivables management costs with a supplier-centric program offering
Wouldn’t it be great if you could.....
…accept bigger deals syndicating supply chain finance using the risk-driven syndicate partner selector. Win many of your client’s customer’s and supplier’s finance needs using the automated sales and follow-up process so avoid frop off from complexities of registry documents
Factoring Boost your cash flow with invoice factoring and support end-to-end collections
© 2023 Intellect Design Arena Limited. All rights reserved. 29
90. SME Banking Digital SME Lending
SME Collect Shorten receivables cycle by collection of payments through a range of SME specific collection solutions
Transparent lending for SMEs with quicker verification of loan eligibility, instant processing of loan request (zero collateral process) and loan document central
Digital SME Onboarding Self onboarding tool facilitates onboarding through the bank portal without the need to visit the branch for registration
SME Portfolio 360-degree view into real-time balances of the SME business accounts, deposits, loans, cards and working capital status
© 2023 Intellect Design Arena Limited. All rights reserved. 30
90. SME Banking
SME Insta Banking Enable SMEs with on-the-go mobility providing quick one-touch payments, instant loans, one-click portfolio view on mobile devices & tablets
SME Salary & Payroll Schedule & process salaries globally and seamlessly cater to the needs of different departments
Wouldn’t it be great if you could.....
...change the game in SME lending and increase stickiness of your SME clients by offering a full suite of alternate products specifically tailored to increase customer loyalty and acquire new clients in the SME sector Address unique operational needs and complexities of growing SMEs with non-lending products that include deposits and savings, transactional products, advisory and value-added services
Digital Transaction Banking Feature Spread OMNI CHANNEL
10
DESKTOP
API
TABLET
MOBILE
HOST TO HOST
OMNI CHANNEL
10
ALERT AND NOTIFICATION
ACCOUNT SERVICES
20
PAYMENTS
30
LIQUIDITY
Balance and Transaction Reports
Electronic Payments
Product Setup
Multi Bank Accounts
Bulk Payments
Physical Sweeps
Service Request
Salary & Payroll Services
Investment Sweeps
40
COLLECTIONS AND RECEIVABLES
50
VIRTUAL ACCOUNTS
60
TRADE FINANCE
70
SUPPLY CHAIN FINANCE
SME BANKING
80
Product setup
Product setup
Letter of Credit
Pre Shipment Finance
SME Onboarding
LIMITS
Mandate Management
Virtual Account Maintenance
Guarantee
Receivable Discounting
SME Portfolio Management
ON-BOARDING
Direct Debit - On US and Off Us
Multi Currency Virtual Accounts
Payable Financing
SME Salary & Payroll Services
Trade Loans
Factoring
SME Collect SME Loan Management
Collection Bills
Cheque Services
Instrument Services
Intercompany Loans
Cash Collections
Hierarchical Virtual Accounts
Islamic Services
Standing Order
Notional Pooling
Cheque Collections
COBO
Reimbursements
Loan or Advance against Receivables
Balance Order
Transaction Processing
IEF & IOF
Bill Collections
Static and Dynamic Virtual Accounts
Direct & Advance Remittance
Distributor Financing
Sweep Simulation
Invoice Management
VA Ledger and Statement
Islamic Trade Structured Trade
Dynamic Discounting
Fees & Charges
FI Trade Loans
Syndication and Participation
Deposit Services
Queues Management
Credit Facilities
Beneficiary Management
Cross Bank and Cross Entity Execution
Receivable Reconciliation
E-Statements and VAT Advice
Advice and Printing Layout Design
Memo Pool
Payer Management
Network Trade
Digital Counterparty On boarding
Card Services
Cross Currency and Entity Processing
Fees & Charges
Fees & Charges
Syndication and Participation
Straight Through Processing
Delinquency Management
Reconciliation & Delinquency Management
Merchant Services
Fees & Charges
FEES AND CHARGES 90
ANALYTICS & DASHBOARD
REFERENCE DATA
ACCOUNTING
EOD / BOD
FX SERVICES
REPORTING
INTEGRATION ADAPTERS
OPEN BANKING API FRAMEWORK
© 2023 Intellect Design Arena Limited. All rights reserved. 31
Follow us on
iGTB
@i_gtb
[email protected]
igtb.com
©2023, Intellect Design Areana. All rights reserved. These materials are confidential and proprietary to Intellect and no part of these materials should be reproduced, published in any form by any means, electronic or mechanica including photocopy or any information storage or retrieval system nor should the materials be disclosed to third parties without the express written authorization of Intellect Design Arena Limited.