AGENDA Background Business Dynamics Unique Value Proposition Other Differentiators Solution Framework High Level Plan Release Plan
Dependencies
Challenges & Expectations
Challenges
Solution Expectations
Multiple documents are clubbed as single document in
Making the search in DMS more accurate
DMS
Ensuring all documents for the same
Naming convention used is making identifying of
client are consolidated in one view/screen
document difficult
Ensuring to have a clear view of what
Customer having multiple CIF are not interlinked in
client documents are available to report
DMS. GLCMS ID, Lighthouse Reference to be linked.
to regulators
Linking of multiple customer groups with relevant
Enabling Intelligent process automation
customer-group relationship
Enabling recognition, classification, data
Linking of legacy documents between Alpha and DMS.
extraction and validation
Linking of Retail Documents while searching for the Corporate Entity
BUSINESS DYNAMICS
Business Dynamics
Business Dynamics Huge volume of highly variable documents Process Integration with internal and External Systems Security and compliance requirements
Stringent SLAs
Unique Value Proposition
UNIQUE VALUE PROPOSITION Processing of structured & unstructured, native & scanned pdfs and printed & handwritten docs
Time- and costsavings
Higher Accuracy
Achieve a Single View of Client Documentation Once the Documents are linked with the GLCMS ID all the client related information is available in a single search window
The process to automate improves the performance of the business support team by automating the effort they have to put in to assist the client. That means serve more clients on a daily basis.
Minimum Manual Intervention
Once the Documents are segregated, there will be Minimum Manual Intervention to identify the required document
Handle Document Deficiency Management The solution handles document deficiency management efficiently by automating the ability to highlight if any required KTC
OTHER DIFFRENTIATORS
Other Differentiators
Other Differentiators No Additional Licenses required
Process level integrations already in place Comply with FAB - Cloud and Security Practice Temporary Infra During Project Duration
SOLUTION FRAMEWORK
Solution Framework For Each Document Pre-Extraction
CAPTURE Image Acquisition
Extraction
RECOGNIZE
CLASSIFY
Document Recognition
Indexing & Classification
• Incoming documents • Customer Detection • Image based • Image pre• Field extraction • Content processing based • Multiple Sources • Rule based • Multiple document types
• Human-in-loop verification • Human intervention for manual correction
• Extraction based on classification • No template training required
INTEGRATE
Data Integration
• Input structured data into target system • Feed output into downstream apps
BUSINESS BENEFITS & VALUE Classified: Internal\ FAB Internal
Business Benefits & Value
After assessing current KYC process and understanding key Business challenges with document management and after conducting a POC, we evaluated the key benefits & value that can be delivered post IDM solution
Classified: Internal\ FAB Internal
Search Accuracy
Current Scenario Average of 30-40% time is spent searching a document in DMS, primarily due to lack of relevant Metadata and document properties
Search Accuracy
After Solution Implementation Increase in search accuracy by 80%
Search Time Current Scenario An average of 120 minutes is required to search for the documents related to high-risk customers in DMS
Search Accuracy After Solution Implemented
The search for the document will reduce to 30-40 Minutes. Increasing the search efficiency up to 300%
Finding Interlinking Documents Current Scenario Average of 30 minutes to search a document based on customer CIF no. for each inter linked document
Finding Interlinking Documents After Solution Implemented After Solution Implemented
All relevant document associated with CIF no. will be shown in a single window. Average time saved is estimated to be 50%
Data Correction Current Scenario
Average 75% of the cases require re-work / recheck in DMS hence KYC team always end up looking in alternative sources
Data Correction After Solution Implemented
Achieve more than 90% straight-through search and retrieval and Interlinking of Meta Data with Alpha. Reduce the search time by 75%
KYC Refresh Current Scenario Current KYC refresh Process is time consuming since all documents from a client are required to be downloaded and checked
KYC Refresh After Solution Implemented
Reduce the KYC refresh process time by 50%
Employee Utilization Current Scenario Expected target to complete 3-4 cases/day. Multiple places to search for documents (Shared folder, DMS, KYC Registry, Client Domain, Bankers Almanac, Public Domain)
Average of 30% time spent only to search the documents
Employee Utilization After Solution Implemented Employee Utilization will increase by 400%. Expected target to can be increased to 12 cases/day DMS will be the single source of document repository hence increased security and better audit trail
Regulatory & Compliance Reports
Current Scenario
Average time to respond to compliance team requests for documents is very high
Regulatory & Compliance Reports
After Solution Implemented Average time to respond can be significantly reduced after search optimization
Release Plan
Release Plan Document Refresh 5% Naming Convention 5% Linking with Alpha 5% Linking Customer Group 5% 360 Degree View 5% CIF Interlinking 5%