JULIET TOLENTINO

PERSONAL PROFILE

EMPLOYMENT HISTORY

I am an experienced BPO agent who is looking for a full-time job to enhance my skills and gain more experience and knowledge.

Fraud and Dispute Specialist Sitel - Capital One Bank | 2016 - 2019 I take phone calls and answer general account concerns, file fraud and dispute claims. Function as part of the support team.

CONTACT DETAILS Mobile: +63 948 019 2423 [email protected]

Pasig City, 1604

Customer Care Concentrix - SiriusXM | 2021 - 2022 I helped customers on their account concern, troubleshoot their radio connection and upsell new plan

SKILLS AND ABILITIES

ACADEMIC PROFILE

-- Google Apps - Microsoft Office - Dialers and Softphones - Administrative Task - Task Management - Photo and Video Editing

AMA Computer Learning Center

OTHER SKILLS

Sagad High School

Multi Media Technology | Batch 2016

Graduate of Class 2014 I am self-disciplined. I am open minded with suggestions and innovative ideas. I am an innovative and adaptive person. I am motivated and dedicated.

Juliet Tolentino