The Road to a Digital Transformation

Best-Run Business are Intelligent Enterprises How do we drive growth in a world of disruption? Face the new realities of shifting business models, supply chain chaos, and intense financial pressure? Redesign work accordingly, while supporting employee health & well-being during challenging times? Minimize costs & maximize innovation? Steer the business through uncertain times? These are just a few of the urgent issues that business leaders tell us they face every day. Today, every business must be agile – able to make sense of staggering volumes of data to anticipate market trends and become an insight-driven company. You need to invest in technology to automate tasks and integrate processes to connect the business end-to-end, including suppliers & partners with full visibility. And you must innovate relentlessly, faster than the competition – all while dealing with constant change & being mindful of the vital need to develop more sustainable business practices. Scan for a sneak-peak over SAP Intelligent enterprises to run at your best

Digital Business Systems (DBS MENA) SAP GOLD Partner Digital Business Systems Co. (DBS MENA) is a leading provider of technological solutions for businesses, governments, commercial, industrial, educational, and public sectors. We aim to transform the definition of the partner not only to be limited to providing the implementation services only but to deliver the end-to-end services that guarantees embracing g the digital transformation journey. Our services vary between delivering SAP Consulting and implementation, providing E-business Solutions like Document Management Systems , Business Process Management ,etc. We tend to develop and deliver our native solutions created to complete the industries portfolios like the ones created for the retail industry : Point of Sale , Digital Retail store , Last Mile delivery , etc. We complete the portfolio of services with the service level agreements and the managed services contracts that guarantees the quality of the delivered products. Finally, the training and adoption services guarantees the knowledge transfer to the key users and end users , It ensures that the users maintain their learning paths and In simple terms, DBS MENA focuses on providing solutions to some of the biggest challenges facing businesses and local communities across the nation.

DBS MENA in a nutshell

Our services

SAP Consulting

E-Business Solutions

Development Solutions

Training and Adoption Services

Managed Services

Service-Level Agreement

Our Industry focus

The world’s most successful retailers don’t just sell products. They attract and retain loyal customers and deliver personalized experiences. Re tail & Wholesale

Improve patient outcomes and deliver cost-effective care by becoming an intelligent enterprise. H e a l thcare

Oil, Gas and Energy

Simplify and standardize processes to enable innovation in oil, gas, and energy with intelligent cloud services.

Improve government performance, services. Provide a bridge between business transactional data and report analysis tools. Public Service

M a nu facturing & EC & O

Our expertise spans large and complex mechanical, civil and electrical engineering services, HVAC, wind energy and renewables, precision tools and engineering.

Our Solution by LoB

DBS MENA ‘s Retail Signature Supporting the industry and the market with the State-of-the-art DBS Natively Developed Solutions that delivers a seamless experience and serves the industry by completing your digital cycle as a Retailer.

DBS Point of Sales

DBS Retail Store

✓

Keep recording sales even when offline

✓

Track stock levels in real time and Receive automatic low stock alerts

✓

Send orders to suppliers and track stock receipts

✓

Transfer stock between your stores

✓

Compare performance of your stores

✓

Run loyalty program to reward customers for their recurring purchases View revenue, average sale and profit.

✓

Track sales trends and react to changes promptly.

✓

Determine best-selling items and categories.

✓

View complete sales history.

✓

Export sales data to the spreadsheets

✓

Integrated with ERP SAP System.

✓

English/Arabic Support

✓

Custom Dashboard to Manage users, and reporting

✓

User Platform to manage deliveries, transfers and returns.

✓

Users Handheld to manage delivers, transfers, returns, over-stock tasks and merchex stock adjustment tasks.

Merchandizing E-Solution MERCHEX devices offer six main modes: Check Availability, Share of Shelf, Planogram and Implementation, Freshness/Expiration, Block Return & Secondary Display Management ✓

Integrated with ERP SAP System.

✓

Display Quality: Planogram Implementation

✓

Availability: OSA and Stock Adjustment

✓

Shelf Filling: Back Door Scan and Shelf Filling

✓

Space Utilization: Shelf Configuration Master

✓

Contracts and Profit Management: Brand Shares and Contract Implementation

✓

Stock Utilization: Freshness and Expiration

DBS Last Mile Delivery ✓

A Complete toolkit for all your delivery management needs.

✓

Route Planning & Optimization for your Last Mile Operations.

✓

Algorithmic Route Optimization Officer.

✓

Managing the All-Delivery Activities with continuous Improving for Customer Experience.

✓

Generate Performance Reports.

✓

Evaluate the organization Performance KPIs.

Call Center Management System ✓

Custom Dashboard to Monitor calls, recordings, and your agents' performance for quality assurance purposes.

✓

Improve the Experience for Your Agents and Customers.

✓

Predictive Dialer for call back applications, booking reminders, automatic surveys, and more.

✓

Performance reporting with a comprehensive view of business-specific operational metrics.

✓

Analyze performances of your center through ready-to-use reports to meet organization business goals with KPI metrics.

✓

Empower your Agents with an Integrated Knowledge Base.

✓

Call Monitoring to monitor agents’ performance and ensuring the organization quality standards.

Adobe Magneto E-Commerce System ✓

Accept payments for WorldPay as a built-in feature.

✓

Dynamic Addition for products and services.

✓

It gives the power to create unique, limitless, and engaging shopping experiences.

✓

Create unique, full-lifecycle customer experiences proven to generate more sales.

✓

Out-of-the-box features and an unlimited ability to customize.

✓

Flexible architecture, and seamless third-party integrations.

✓

Generate total revenue reports with Performance KPIs.

Alongside with lots of many other solutions …

Employee Portal (myLink)

Mobile App for Products & Services management

B9MTY Attendance

KPIs/Reports Management

Platform

Space & Category Management

Adherence System

Role-based & Users Management

ECM + A ECM+ Business Suite solution: for Content Management that incorporates: A Document Management System (DMS), an open-track Correspondence Management System (CMS), and a Business Process Management System (BPMS).

Documents Management

Correspondence Management Issues Tracking and management

Graphical

KPIs/Reports

Meeting

Representations

Generation

Managements

Workflow Pattern Flexibility

Email Notification

Form Modelling

Role-based & Users Management

iOS and Android Mobile Apps

Microsoft Office Integration

DBS References in the Retail industry

DBS References in the Manufacturing industry

DBS References in the EC & O industry

DBS References in the Healthcare industry

DBS References in the Governmental sector

Our Foot-Print Across the Globe

we have implemented SAP Solutions in Asia, Africa and Europe.

Our Partners

It’s time to Unleash your Digital Transformation Looking forward to meeting you to take you through your winning journey! DBS’s Team contacts info: Mostafa Abd El Wahab, Regional Pre-sales Manager – DBS MENA M: +966543795342 E: [email protected] Majdi El Khatib, Business Development Manager – DBS MENA M: +966505688912 E: [email protected]

Mariam Ezz, Sales Operations Consultant – DBS MENA M: +20 1118 222 594 E: [email protected]