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Table of contents 1. Preface

03

2. Specications

04

2.1 Performance Data

04

2.2 Dimensions

06

2.3 Exploded view

07

3. Installation and Connection

09

3.1 Heat Pump Location

09

3.2 Installation space requirements

09

3.3 Piping installation illustration

10

3.4 Installation of a check valve

10

3.5 Electrical Wiring

10

3.6 Initial Start-up of the Unit

11

3.7 Condensation

11

4. Operation and Use(for NL-PB25Y~75Y/32)

12

4.1 Display interface introduction

12

4.2 Operating instructions

12

4.3 Error codes and troubleshooting

16

5. Operation and Use(for NL-PB80Y/32 )

17

5.1 Display interface introduction

17

5.2 Operating instructions

18

5.3 Error codes and troubleshooting

23

6. Wiring diagrams

24

6.1 Wire control interface diagram and denition

24

7. Maintenance and Inspection

24

7.1 Wi-Fi Module

25

8. Appendix

25

9. Warranty

25

1. Preface

In order to provide our customers with quality, reliability and versatility, this product has been made to strict production standards. This manual includes all the necessary information about installation, debugging, discharging and maintenance. Please read this manual carefully before you open or maintain the unit. The manufacture of this product will not be held responsible if someone is injured or the unit is damaged, as a result of improper installation, debugging, or unnecessary maintenance. It is vital that the instructions within this manual are adhered to at all times. The unit must be installed by qualied personnel. The unit can only be repaired by qualied personnel or an authorized dealer. Maintenance and operation must be carried out according to the recommended time and frequency, as stated in this manual. Use genuine standard spare parts only. Failure to comply with these recommendations will invalidate the warranty. Swimming Pool Heat Pump Unit heats the swimming pool water and keeps the temperature constant. Our heat pump has following characteristics:

Durable The heat exchanger is made of PVC & Titanium tube which can withstand prolonged exposure to swimming pool water Installation exibility The unit can be installed outdoors or indoors. Quiet operation The unit comprises an efcient rotary/ scroll compressor and a low-noise fan motor, which guarantees its quiet operation Advanced controlling The unit includes micro-computer controlling, allowing all operation parameters to be set. Operation status can be displayed on the LCD wire controller. Remote controller can be chosen as future option.

03

2. Specications 2.1 Performance data Model

NL-

PB25Y/32

Advised pool volume



15~40

PB35Y/32

20~50

Refrigerant type

230V~/ 1 Ph/ 50 Hz

Function

Cooling & Heating

Casing type

ABS Plastic

Color

White / Black

Control

Heating: (Air 26°CWater 26°C / Humidity 80%) Heating: (Air 15°CWater 26°C / Humidity 70%)

35~70

R32

Power supply

Operating ambient temp.

PB50Y/32

LCD digital display -12~43

℃ Capacity (KW)

7.3

10.2

16.4

Power input

0.13~1.05

0.20~1.63

0.32~2.65

COP

16.16~6.98

14.50~6.26

14.50~6.19

Capacity (KW)

5.2

7.2

11.9

Power input

0.14~5.63

0.22~1.42

0.37~2.46

COP

7.62~5.63

6.84~5.06

8.26~4.84

Max current

A

8.0

10.0

18.0

Circuit breaker

A

Power cord

9.0

12.0

16.0

mm2

3*2.5

3*2.5

3*4.0

Sound pressure @ 1m

dB(A)

36~46

38~49

41~50

Sound pressure @ 2m

dB(A)

20~26

21~30

23~31

Twin-rotary DC Inverter

Compressor type Condenser

Spiral titanium tube in PVC

Evaperator

Hydrophilicaluminium ns &copper tubes

Fan type

DC motor fan -Horizontal 1

Fan qty. Advised water ow

m³/ h

Water connection

mm

50

2~3

3~4

5~7

Unit dimensions (W*D*H)

mm

832*338*586 832*338*586 935*370*656

Packing dimensions (W * D * H)

mm

990*430*705 990*430*705 995*435*710

Net weight

kg

33

36

56

Gross weight

kg

39

42

66

*The above data is for reference only. For more specic data, check the appliance's characteristics plate.

04

Model

NL-

PB60Y/32

Advised pool volume



40~80

PB70Y/32

45~90

Refrigerant type

230V~/ 1 Ph/ 50 Hz

Function

Cooling & Heating

Casing type

ABS Plastic

Color

White/ Black

Control

Heating: (Air 26°CWater 26°C / Humidity 80%) Heating: (Air 15°CWater 26°C / Humidity 70%)

50~100

R32

Power supply

Operating ambient temp.

PB80Y/32

LCD digital display -12~43

℃ Capacity (KW)

18.2

21.2

25.2

Power input

0.35~2.85

0.41~3.41

0.48~3.98

COP

14.98~6.38

14.70~6.22

14.62~6.33

Capacity (KW)

13.8

21.2

25.2

Power input

0.44~2.89

0.49~3.25

0.58~3.87

COP

8.26~4.78

8.25~4.86

8.27~4.81

Max current

A

18.0

22.0

26.0

Circuit breaker

A

Power cord

20.0

24.0

28.0

mm

3*4.0

3*6.0

3*6.0

Sound pressure @ 1m

dB(A)

42~51

43~53

44~55

Sound pressure @ 2m

dB(A)

24~32

25~36

26~37

2

Compressor type

Twin-rotary DC Inverter

Condenser

Spiral titanium tube in PVC

Evaperator

Hydrophilicaluminium ns &copper tubes

Fan type

DC motor fan -Horizontal

Fan qty.

1

Advised water ow

m³/ h

Water connection

mm

50

Unit dimensions (W * D* H)

mm

932*370*656 1118*415*749 1118*415*749

Packing dimensions (W *D *H)

mm

995*435*710 1172*513*833 1172*513*833

Net weight

kg

61

76

84

kg

71

85

93

Gross weight

6~8

7~9

8~10

*The above data is for reference only. For more specic data, check the appliance's characteristics plate.

05

2.2 Dimensions NL-PB25Y/32 & NL-PB35Y/32 338 325

338 325

846

G2"

341

341 361

NL-PB50Y/32 & NL-PB60Y/32 370

935

370

G2"

350

32

89.5

350 534

NL-PB70Y/32 & NL-PB80Y/32 415

1118

415

G2"

465

32

465 598

06

86 . 5

2.3 Exploded view NL-PB25Y-35Y-50Y-60Y-70Y/32

21 20 19

18 17 16 15 14 13 12

9 11

8 10 7

1

6

3 5 4 2

Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Name Lett panel Air outlet grill Front panel Right panel Terminal block cover Controller cover Top cover Chassis components Centre wall Compressor Titanium heat exchanger Low pressure switch High pressure switch Filter Electronic expansion valve

Number 16 17 18 19 20 21 22 23 24 25 26 27 28 29

Name Four-way valve, pipcline assembly Reactor Check valve Clip Terminal block Frame assembly Electric control box cover Electric control box Electric control components Sponge strip Finned coil heat exchanger Motor bracket DC fan motor A xial fan blade

07

NL-PB80Y/32

21

20 19 13 16

18

12

15 14

17

8

11

9 10

7 1 6

3

2

Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

08

5

4

Name Lett panel Air outlet grill Front panel Right panel Terminal block cover Controller cover Top cover Chassis components Centre wall Compressor Titanium heat exchanger Low pressure switch High pressure switch Filter Electronic expansion valve

Number 16 17 18 19 20 21 22 23 24 25 26 27 28 29

Name Four-way valve, pipcline assembly Reactor Check valve Clip Terminal block Frame assembly Electric control box cover Electric control box Electric control components Sponge strip Finned coil heat exchanger Motor bracket DC fan motor A xial fan blade

3. Installation and Connection 3.1 Heat Pump Location The unit will perform well in any outdoor location provided that the following three factors are presented: 1. Fresh Air - 2. Electricity - 3. Pool lter piping The unit may be installed virtually anywhere outdoors. For indoor pools please consult the supplier. Unlike a gas heater, it has no draft or pilot light problem in a windy area. DO NOT place the unit in an enclosed area with a limited air volume, where the units discharge air will be re-circulated. DO NOT place the unit to shrubs which can block air inlet. These locations deny the unit of a continuous source of fresh air which reduces its efciency and may prevent adequate heat delivery. Normally, the pool heat pump is installed within 7.5 meters of the pool. The longer the distance from the pool, the greater the heat loss from the piping. For the most part, the piping is buried. Therefore, the heat loss is minimal for runs of up to15 meters(15 meters to and from the pump= 30 meters total), unless the ground is wet or the water table is high. A very rough estimate of heat loss per 30 meters is 0.6 kW-hour, (2000BTU)for every 5°C difference in temperature between the pool water and the ground surrounding the pipe, which translates to about 3% to 5% increase in run time.

3.2 Installation space requirements

09

3.3 Piping Installation illustration Outlet valve

Chlorinator

Water

Valve Water supply

Bypass valve Sand lter or other type lter Inlet valve Water inlet

Water pump

Swimming pool

Remarks: The factory only provides the heat pump. Other parts, including a contingent by-pass are to be provided by the user or installer. Attention: Please take the following steps when installing the heat pump: Each addition of chemicals has to be performed through the conduits located AFTER the heat pump. Install a by-pass for easy maintenance Always place the heat pump on a solid base and use the supplied silent blocks in order to avoid vibrations and noise. Always keep the heat pump in upright position. If the unit has been tilted, you should wait for at least 24 hours before turning it on. 3.4 Installation of a check valve When using automatic chlorine and pH dosage systems, it is of uttermost importance to protect the heat pump from high concentrations of these chemicals that could corrode the heat exchanger Therefore, such systems should add the chemicals in the conduits located DOWNSTREAM of the heat pump and it is recommended to install a check-valve in order to prevent back-ow when there is no water circulation. Damage to the heat pump caused by disregarding any of these recommendations will invalidate the warranty. 3.5 Electrical Wiring Important - Although the heat pump is electrically isolated from the rest of the unit, this only prevents the passage of electricity to or from the pool water. Grounding the unit is still required to protect yourself from short circuits inside the unit. Make for adequate ground connection. Check if the electrical mains voltage corresponds with the operating voltage of the heat pump prior to hooking up the unit. It is recommended to use a separate fuse (C-curve) as well as adequate wiring (see table below). Connect the electrical wires with the terminal block labeled 'TO POWER SUPPLY'. Next to this connection, there is a second terminal block labeled 'TO PUMP', to which the lter pump (max. 5A/240V) or an electrical relay for a ltration pump can be connected. This connection makes it possible to control lter pump operation with the heat pump. However, we do not recommend that you wire the pool circulation pump to the heat pump.Run separate power supplies to the heat pump and the pool circulation pump. This allows the pool circulation pump to be put on a time clock and operated for the required time to give adequate ltration for the pool and also the pool circulation pump can be manually operated when required to backwash the lter etc.

10

Model NL-

Voltage (V)

Fuse (C-curve)

Max current (A)

Cable section*

PB25Y/32 230V~/ 1 Ph/ 50Hz

10

7.2

2.5mm

2

PB35Y/32 230V~/ 1 Ph/ 50Hz

12

9

2.5mm

2

PB50Y/32 230V~/ 1 Ph/ 50Hz

20

16

4mm

PB60Y/32 230V~/ 1 Ph/ 50Hz

20

17.5

4mm2

PB70Y/32 230V~/ 1 Ph/ 50Hz

22

19

4mm2

PB80Y/32 230V~/ 1 Ph/ 50Hz

25

21.5

4mm2

2

*Minimal fuse 3.6 Initial start-up of the Unit NOTE- In order for the unit to heat the pool or spa, the lter pump must be running to circulate water through the heat exchanger. Start up Procedure - After installation is completed, you should follow these steps: Turn on your lter pump. Check for water leaks and verify ow to and from the pool. Turn on the electrical power supply to the heat pump, then press the key ON/OFF of wire controller, It should start in several seconds. After running a few minutes make sure the air leaving the fan opening of the unit is cooler (between 5-10°C) With the unit operating turn the lter pump off. The unit should also turn off automatically, Allow the unit and pool pump to run 24 hours per day until desired pool water temperature is reached. When the desired pool water temperature reaches the setting, the unit just shuts off. The unit will now automatically restart (as long as your lter pump is running) when the pool temperature drops more than 2°C below set temperature. Time Delay- The unit is equipped with a 3-minute built-in solid state restart delay included to protect control circuit components and to eliminate restart cycling and contactor chatter. This time delay will automatically restart the unit approximately 3 minutes after each control circuit interruption. Even a brief power interruption will activate the solid state 3 minute restart delay and prevent the unit from starting until the 5 minute countdown is completed. Power interruptions during the delay period will have no effect on the 3 minute countdown. 3.7 Condensation Since the Heat pump cools down the air about 5°C, water may condense on the ns of the evaporator. If the relative humidity is very high, this could be as much as several liters an hour. The water will run down the ns into the base pan and drain out through the barbed plastic condensation drain tting on the side of the base pan. This tting is designed to accept 20mm clear vinyl tubing which can be pushed on by hand and run to a suitable drain. It is easy to mistake the condensation for a water leak inside the unit. TIP: A quick way to verify that the water is condensation is to shut off the unit and keep the pool pump running. If the water stops running out of the base pan , it is condensation . AN EVEN QUICKER WAY IS TO TEST THE DRAIN WATER FOR CHLORINE - if there is no chlorine present, then it's condensation.

11

4. Operation and Use(for NL-PB25Y~PB70Y/32 ) 4 .1 Display interface introduction

10 9

8

11 12

7 1 2

13 14

1

2

3

4

6

5

Num

Meaning

Num

Meaning

1

ON /OFF

8

Heating mode

2

Set

9

Cooling mode

3

Time

10

Automatic mode

4

Up

11

Operating mode

5

Down

12

Lock

6

Timer ON/OFF

13

Fan status

7

Temperature display

14

Time diasplay

4.2 Operating instructions 4 .2 .1 Key unlock

lock

1. When there is no key operation for 1min, the key and screen will be locked , and the key operation is invalid at this time 2. After locking, long press the “On/ Off” key to unlock.

12

4 .2 .2 Power On/ Off In the unlocked state, press and hold the “On/ Off ” key for 2 seconds to switch “On / Off ” Standby Interface

Main Interface

4 .2 .3 Switching the operating mode In the main interface, press “Set” key to switch the working mode of the machine: Eco Heating Silent Heating Boost Cooling Auto. AUTO COOL

Boost Heating

Eco Cooling

Silent Cooling

HEAT

nE: ECO LO: SILIENT HI: BOOST

Short press to switch operation mode

Silent heating mode

Boost Heating mode

4 .2 .4 Temperature adjustment In the main interface of the startup, press the “ ▲ ” key or “ ▼ ” key, the set temperature will ash, press the “ ▲ ” key or “ ▼ ” adjust the gure, press the “ ” key to conrm, and press the “ ” key back to home page. On the setting temperature setting interface, if there is no key operation for 30 seconds, the current setting temperature value will be automatically conrmed and the screen will return to the main interface.

Setting Set temperature

13

Parameter Code T1 T2 T3

Parameter name Exhaust gas temperature Return air temperature Inlet water temperature

T4

Water temperature

T5

Outdoor coil temperature

T6

Outdoor ambient temperature

T7

Reserved, please ignore

T8

Reserved, please ignore

T9

Reserved, please ignore

T10

Reserved, please ignore

T11

Reserved, please ignore

Ft

Reserved, please ignore

Fr

Actual frequency

1F

Opening degree of main EEX valve

2F

Reserved, please ignore

od

Reserved, please ignore Reserved, please ignore

Pr dF OIL

Reserved, please ignore Reserved, please ignore

r2

Reserved, please ignore

STF

Reserved, please ignore Reserved, please ignore

Pu AH

Remarks

Ad

Reserved, please ignore Reserved, please ignore

AL

Reserved, please ignore

dcU

DC bus voltage

dcC

Inverter compressor current (A)

AcU

Reserved, please ignore

AcC

Reserved, please ignore

HE1

Reserved, please ignore

HE2

Reserved, please ignore

HE3

Reserved, please ignore

HE4

Reserved, please ignore

Pr

Reserved, please ignore

Sr

Reserved, please ignore

15

4 .2 .5 Time adjustment

icker

icker

Long press for 3 seconds

In the main interface, press the “ minute ash together.

icker

Short press to switch hour /minute setting

Adjust numbers

” key to enter the real-time clock setting interface. The clock hour and

In the real-time clock setting interface, press the “ ” key once, the digits in the hour part will ash, and the minute part will stop ashing. At this time, press the “ ▲ ” key or “ ▼ ” key to set the hour of the realtime clock After setting the hour part, press the “ ” key again, the digits in the minute part will ash, and the hour part will stop ashing. At this time, press the “ ▲” key or “▼ ” key to perform the minutes of the realtime clock Settings. After the minute part is set , press the “ the main

” key again to conrm the real-time clock setting and return to

In the real-time clock setting interface , press the “ setting value and return to the main interface .

” key once to conrm the current real-time clock

In the real-time clock setting interface, if there is no key operation for 30 seconds, then conrm the current real-time clock setting value and return to the main interface. 4 .2 .6 Running parameter query Press and hold the “▲ ” key for 3 seconds to enter, and then press the “ ▲ ” and “ ▼ ” keys to scroll up and down through the pages.

① ① Press and hold for 3 seconds to enter the query status parameters ② Short press to query other parameters

14



4.3 Error codes and troubleshooting When the machine displays the following code, the machine may be in a protected or faulty state. You can troubleshoot according to the following suggestions.

16

Code

Fault description

Code

Fault description

E01

Exhaust temperature failure

P23

Low temperature protection during defrosting

E05

Coil temperature failure

P24

Fan overload protection

E09

Return air temperature failure

P25

Low ambient temperature protection or low ambient temperature reduced cooling

E13

Cooling coil temperature failure

P26

Heating return water temperature is too high protection

E17

Return water temperature failure

P27

Refrigeration outdoor coil temperature is too high for shutdown protection

E18

Water temperature failure

r01

Module board failure

E19

Inlet water temperature failure

r02

Compressor failed to start

E20

Hot water tank temperature failure

r03

Compressor speed feedback abnormal

E21

Communication fail

r04

Emergency stop

E22

Ambient temperature failure

r05

IPM module overheating protection

E23

Limited time lock

r06

Overcurrent protection

E24

Indoor temperature failure

r07

U-phase overcurrent protection

E25

Water ow switch failure

r08

Phase V overcurrent protection

E26

Communication failure between the adapter board and the outdoor board

r09

W-phase overcurrent protection

E27

Communication failure between outdoor board and driver board

r10

DC voltage overvoltage protection

E28

EEPROM error indication

r11

DC voltage under voltage protection

P01

Water protection

r14

W-phase phase error protection

P02

High pressure protection

r15

U-phase phase shift fault

P06

Low pressure protection

r16

V-phase phase shift fault

P10

Phase sequence protection

r17

W-phase phase shift fault

P11

Exhaust temperature protection

r18

Compressor stall protection

P15

Excessive temperature difference between inlet and outlet water

r19

Compressor speed abnormal protection

Code

Fault description

P16

Cooling undercooling protection

r20

Compressor rotor stuck

P17

Standby frost protection

r21

Partial PFC overcurrent protection

P18

Electric heating overheating protection

r22

Partial PFC overvoltage protection

P19

Press current protection

r23

Partial PFC undercurrent protection

P23

Low temperature protection during defrosting

r24

Partial PFC check AC voltage frequency error

Code

Fault description

2 . The compressor does not start When the compressor does not start, it may be due to the following reasons: The machine is not turned on, please press the key to start the machine. The water temperature has reached the set temperature, and the machine stops working. Wait for the water temperature to change to a certain value and then restart the work automatically. The machine is not enough for 3 minutes. Due to the compressor's own protection requirements, after the shutdown, it is necessary to wait at least 3 minutes before restarting the compressor. This is a normal protection measure. The machine is in a fault or other protection state. For details, see the description in the table at point 3. The fan is not running 3. The fan is not running When the fan does not start, it may be due to the following reasons: The machine is not turned on, please press the key to start the machine If the water temperature has reached the set temperature or above, the machine stops heating. After the water temperature drops, heating can be resumed automatically. The machine is in a fault or other protection state. For details, see the description in the table at point 1.

5. Operation and Use(for NL-PB80Y/32 ) 5.1 Display interface introduction 1. Main interface

10 9 11

SET

12 13 14 15 16

R00M WATER

8 1 2 3

1

2

3

4

7 6

5

17

Num

Meaning

Num

Meaning

1

ON /OFF

10

Automatic mode

2

Set

11

Cooling mode

3

Time

12

Heating mode

4

Up

13

Cooling mode

5

Down

14

Water pump indicator

6

Time display

15

Set temperature

7

Timer ON/OFF

16

Fan indicator

8

Temperature display

17

Lock

9

Wi indicator

18

Fault indicator

5.2 Operating instructions 5.2.1 Key unlock

SET

lock

1. When there is no key operation for 1min, the key and screen will be locked, and the key operation is invalid at this time . 2. After locking, long press the "On/ Off" key to unlock. 5.2.2 Power on / off In the unlocked state, press and hold the “ on/off ” key for 2 seconds to switch on / off.

SET

18

SET

5.2.3 Switch the operating mode In the main interface, press “ Set ” key to switch the working mode of the machine: Heating

Cooling

Heating

heating

cooling

SET

SET

5.2.4 Temperature adjustment In the main interface of the startup, press the “ ▲” key or “ ▼ ” key, the set temperature will ash, press the “ ▲ ” key or “ ▼ ” key to adjust the size, press the "function" key to conrm, and press the “ on/off ” key Back to Home page. On the setting temperature setting interface, if there is no key operation for 30 seconds, the current setting temperature value will be automatically conrmed and the screen will return to the main interface.

setting

inlet SET

5.2.5 Time adjustment In the main interface, press the “Timer” key to enter the real-time clock setting interface. The clock hour and minute ash together. In the real-time clock setting interface, press the "Timer" key once, the digits in the hour part will ash, and the minute part will stop ashing. At this time, press the “ ▲” key or “ ▼” key to set the hour of the real-time clock .After setting the hour part, press the “Timer” key again, the digits in the minute part will ash, and the hour part will stop ashing. At this time, press the “ ▲” key or “ ▼” key to perform the minutes of the real-time clock Settings. After the minute part is set, press the “Timer” key again to conrm the real-time clock setting and return to the main interface. In the real-time clock setting interface, press the “ on/off ” key once to conrm the current real-time clock setting value and return to the main interface.

19

In the real-time clock setting interface, if there is no key operation for 30 seconds, then conrm the current real-time clock setting value and return to the main interface.

SET

SET

SET

icker icker

Short press

Short press to switch hour /minute setting

Adjust numbers

5.2.6 Timer setting On the main interface, press and hold the “ ” key for 5 seconds to enter the setting of the group timer. When entering the group timer interface, group 1 ashes, and there are total 3 timer groups. When the group 1 ashes, press the “ ” key to enter the hour setting of “Timer On”, and the hour digits ashes,press the “ ▲” key or “ ▼” Key, you can set the hour of “Timer On”. After setting the hour of “Timer On”, press the “ ” key again to enter the minute setting of “Timer On”, the minute digits ashes. Press the“ ▲” key or “ ▼” key to set the minute of “Timer On”. After setting the hour and minute of “Timer On”, press the “ ” key again to enter the setting of “Timer Off”. The setting method is the same as above. Press the “ ” key again to conrm the “Timer On/ Off” of current group. Press the “ ▲” key or “ ▼” key to enter the next group of “Timer On/ Off”. The same setting method as above group 1. If the timer group is valid, the group number will display on the main interface. In one timer group, it’s invalid if “Time On” and “Timer Off” are the same. In the group timer interface, currently setting will be saved and return to the main interface automatically, if there is no key operation for 30 seconds, In the group timer interface, press the “ on/off ” key once to conrm current setting and return to main interface.

SE T

SE T

icker 1 2 3



20

1



SET

SET

icker

icker

1



1



① Long press to enter timer setting ② Short press to select 1-2 segments ③ Short press to select set time digits ④ Short press to set time number 5.2.7 Running parameter query Press and hold the “ ▲ ” key for 3 seconds to enter, and then press the “ ▲” and “ ▼ ” keys to scroll up and down through the pages.

Long press for 3s

21

22

Parameter code

Parameter name

T1

Indoor coil temperature

T2

Water temperature

T3

Inlet water temperature

T4

Return air temperature

T5

Economizer outlet temperature

T6

Reserved

T7

Reserved

T8

Outdoor coil temperature

T9

Indoor ambient temperature

T10

Exhaust gas temperature

T11

Reserved

Ft

Target frequency

Fr

Actual frequency

1F

Opening degree of main electronic expansion valve

2F

Reserved

od

Reserved

Pr

Reserved

dF

Reserved

OIL

Reserved

r2

Reserved

STF

Reserved

Pu

Reserved

AH

Reserved

Ad

Reserved

AL

Reserved

dcU

Reserved

dcC

Inverter compressor current (A)

AcU

Input voltage

AcC

Input Current

HE1

Fault code history

HE2

Fault code history

HE3

Fault code history

HE4

Fault code history

Pr

Reserved

Sr

Reserved

5.3 Error codes and troubleshooting 1. When the machine displays the following code, the machine may be in a protected or faulty state. You can troubleshoot according to the following suggestions. Code

Fault description

Code

Fault description

E01

Exhaust temperature failure

P23

Low temperature protection during defrosting

E05

Coil temperature failure

P24

Fan overload protection

E09

Return air temperature failure

P25

Low ambient temperature protection or low ambient temperature reduced cooling

E13

Cooling coil temperature failure

P26

Heating return water temperature is too high protection

E17

Return water temperature failure

P27

Refrigeration outdoor coil temperature is too high for shutdown protection

E18

Water temperature failure

r01

Module board failure

E19

Inlet water temperature failure

r02

Compressor failed to start

E20

Hot water tank temperature failure

r03

Compressor speed feedback abnormal

E21

communication fail

r04

Emergency stop

E22

Ambient temperature failure

r05

IPM module overheating protection

E23

Limited time lock

r06

Overcurrent protection

E24

Indoor temperature failure

r07

U-phase overcurrent protection

E25

Water ow switch failure

r08

Phase V overcurrent protection

E26

Communication failure between the adapter board and the outdoor board

r09

W-phase overcurrent protection

E27

Communication failure between outdoor board and driver board

r10

DC voltage overvoltage protection

E28

EEPROM error indication

r11

DC voltage under voltage protection

P01

Water protection

r14

W-phase phase error protection

P02

High pressure protection

r15

U-phase phase shift fault

P06

Low pressure protection

r16

V-phase phase shift fault

P10

Phase sequence protection

r17

W-phase phase shift fault

P11

Exhaust temperature protection

r18

Compressor stall protection

23

Code

Fault description

P15

Excessive tem perature difference between inlet and outlet water

r19

Compressor speed abnormal protection

P16

Cooling undercooling protection

r20

Compressor rotor stuck

P17

Standby frost protection

r21

Partial PFC overcurrent protection

P18

Electric heating overheating protection

r22

Partial PFC overvoltage protection

P19

Press current protection

r23

Partial PFC undercurrent protection

P23

Low temperature protection during defrosting

r24

Partial PFC check AC voltage frequency error

Código

Fault description

2. The compressor does not start When the compressor does not start, it may be due to the following reasons: The machine is not turned on, please press the key to start the machine. The water temperature has reached the set temperature, and the machine stops working. Wait for the water temperature to change to a certain value and then restart the work automatically. The machine is not enough for 3 minutes. Due to the compressor's own protection requirements, after the shutdown, it is necessary to wait at least 3 minutes before restarting the compressor. This is a normal protection measure. The machine is in a fault or other protection state. For details, see the description in the table at point. 3. The fan is not running When the fan does not start, it may be due to the following reasons: The machine is not turned on, please press the key to start the machine. If the water temperature has reached the set temperature or above, the machine stops heating. After the water temperature drops, heating can be resumed automatically. The machine is in a fault or other protection state. For details, see the description in the table at point 1.

6. Wiring diagrams

6.1 Wire control interface diagram and denition Please refer to wiring diagrams on the cover of electronic control box.

7. Maintenance and Inspection

Check the water inlet and drainage often. The water and air inow into the system should be sufcient so that its performance and reliability does not get compromised. You should clean the pool lter regularly to avoid damage to the unit caused by clogging of the lter. • The area around the unit should be spacious and well ventilated. Clean the sides of the heat pump regularly to maintain good heat exchange and to save energy. Check if all processes in the unit are operational and pay special attention to the operation pres- sure of the refrigerant system. Check the power supply and cable connections regularly. Should the unit begin to function abnormally or should you notice a smell from an electrical component, arrange for timely repair or replacement.

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Winterizing : make sure to drain all the water from the heat pump and other systems in order to prevent frost damage. Damage caused by freezing is not covered by the warranty. You should also purge the water if the unit will not work for an extended period of time . You should check all parts of the unit thoroughly and completely ll the system with water before turning it on again afterwards. 7.1 Wi-Fi Module Note that a Wi-Fi module is available for this heat pump . The Wi-Fi module connects to the heat pump and then allows it to be controlled from a mobile phone or a web browser over the internet. Please refer to the separate Wi-Fi installation manual for details of the Wi-Fi module and mobile app .

8. Appendix

8.1 Caution & Warning The unit can only be repaired by qualied installer centre personnel or an authorised dealer This appliance is not intended for use by persons (including children) with reduced physical sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. (for Europe market) Children should be supervised to ensure that they do not play with the appliance. Please make sure that the unit and power connection have good earthing, otherwise may cause electrical shock. If the supply cord is damaged, it must be replaced by the manufacturer or our service agent or similarly qualied person in order to avoid a hazard. Directive 2002/96/EC (WEEE): The symbol depicting a crossed-out waste bin that is underneath the appliance indi- cates that this product, at the end of its useful life, must be handled separately from domestic waste, must be taken to a recycling centre for electric and electronic devices or handed back to the dealer when purchasing an equivalent appliance. Directive 2002/95/EC (RoHs): This product is compliant with directive 2002/95/EC (RoHs) concerning restrictions for the use of harmful substances in electric and elec- tronic devices. The unit CANNOT be installed near the ammable gas. Once there is any leakage of the gas, re can be occur. Make sure that there is a circuit breaker for the unit, lack of a circuit breaker can lead to electrical shock or re. The heat pump is equipped with an over-load protection system. It does not allow for the unit to start for at least 3 minutes from a previous stoppage. Installation must be performed in accordance with the NEC/CEC by authorized person only. (for North America market) USE SUPPLY WIRES SUITABLE FOR 75°C .

9. Warranty

EXTENDED WARRANTY Thank you for purchasing our heat pump. To be announced by local agent/distributor. For detailed warranty policy please contact local agent/distributor directly.

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