Strategic Plan 2023 - 2030

Introduction Higher Learning Institution is radically evolving the academic core business, governance, social responsibility and student experience. Digitalization presents university with a huge opportunity to innovate with new academic paradigms and governance operation process, and at the same time to protect university from becoming out of date. A university digital strategy is an abstract level plan that implements a new digital initiatives and technology to achieve more efficient academic processes and providing sustainable environment atmosphere to stake holders including the community. The successful digital strategy helps university meet meta dynamic academic requirements, differentiate from competitors and go globally.

UniSZA Digital Plan Aims The aims of UniSZA Digital Strategic Plan 2023 – 2030 is to create an ecosystem that provides teaching and learning opportunities and digital experiences that can increase productivity and competitiveness, able to be engineered on other ecosystems and its capability can be increased according to current needs and emerging technology

Vision Statement An open and accessible digital and physical environment that allows access to university services regardless of location, time or device. Services and infrastructure that are flexible and agile to enable and encourage the development and growth of the university.

Mission Statement Leverage the technology to drive growth, increase efficiency of university delivery system and enhance the stake holder experience with sustainability principle.

Strategic Objective Strategic objective is essential to any digital planning success because it provides a clear direction for implementation strategy for the university digital goals. Aligning the efforts of staffs, students, stake holders and university, providing decision making framework, measuring progress and success as well as prioritizing action program are the main components to be achieved through strategic objective principles. Five (5) strategic objective principles are being considered in UniSZA Digital Strategic Plan 2023 – 2030 which are create, apply, remove, provide and implement.

Strategic Objective CREATE open and flexible access to university digital services

APPLY responsive, intelligent and personalized self-service access technology on a 24/7 basis

REMOVE the physical constraints of location and time for digital services access

PROVIDE flexible, secured, reliable data, resources and agile services infrastructure that support the university operation

IMPLEMENT the systems that can manage, analyze the university for supporting decision making process

The Gaps The used of sustainable technology helps university creates new academic and governance business offering that can drive entire new streams of services. Strategic gaps will help digital strategy team to investigate university business discomposure points, threats and new emerging technologies that can be embedded into the university system. By understanding strategic gaps and resources required to address the needs, university can develop a budget plan that prioritizes investments to achieving long-terms goals. Budget allocation plan can be aligned with the university’s strategic priorities and lead more effective resource utilization and better outcomes.

The Gaps Internet infrastructure and bandwidth

Operation resources and meta technology

Green and sustainable technology

Budget

People skills and awareness

Digital Strategy Roadmap The outline steps of designing action plan is very important in digital strategic plan. It can be used to defines goals, key performance indicators, timelines and resources required to achieve digital transformation. This roadmap serves as a guide for the university digital transformation, measure the progress and make adjustments as required by the academic governance process.

Digital Strategy Roadmap

Establish the objectives and determine the execution path of digital transformation

Evaluate the effectiveness and efficiency of the current systems, and alignment with university goals

GOALS & DIRECTION

ASSESS THE EXISTING

Organize the right team and schedule, provide new skills and knowledge for system transformation

BUILDING THE TEAM AND TRAINING

Agile design and implementation of new transformed system with appropriate technology

EXECUTION AND INVEST IN RIGHT TECHNOLOGY

Continuously evaluate and improve by establish metrics, collect and evaluate the feedback

MEASUREMENT AND FINE-TUNE

Implementation Strategy Implementation strategy is a crucial part in university digital strategy plan process which to ensure that all necessary steps are taken to achieve the desired outcomes. In UniSZA Digital Strategy Plan 2023 – 2030 (UniSZA DSP 2023 – 2030) there is four (4) main pillars of implementation strategy which are Connected Campus, Digital Lifestyle, Meta Learning Space (Meta UniSZA) and Sustainable Green Technology Campus. These four pillars will establish the details of digital UniSZA action plan.

Implementation Strategy

Various technologies are used to enable seamless connectivity and communication across the campus

The virtual space where learners can interact with digital content and engage with others in an immersive environment and virtual reality experience

Connected Campus

Meta Learning Space (Meta UniSZA)

Digital Lifestyle

The way in which technology is integrated into daily life activities with online experience, virtual communities and sharing the contents by social media platforms

Sustainable Green Technology Campus

The campus is designed and operated with the standard practice to educate the society, minimize its environmental impact and promote sustainable experiences through the use of green technologies.

Strategy 1 Connected Campus Establish Digital Strategic Plan

Appointment of CDO

6

Actions

Upgrade Digital

Strengthen Infostructure

Infrastructure

Fundraising Awareness Campaign

Advanced Technical Training

Strategy 2 Digital Lifestyle Development of Integrated Smart Card Platform

5

Actions

Advanced Technical Training

Digital Lifestyle Awareness

Acculturation of Social Media Platform

Smart Alliance with Merchants

Strategy 3 Meta Learning Space (Meta UniSZA) Development of Integrated Learning Platform

4

Actions

Formation of Meta Verse SIG

Advanced Technical Training

Advanced Digital Content Development Training

Strategy 4 Sustainable Green Technology Campus Green Campus Strategic Policy

8

Actions

Green Program Initiatives

Green Technology and Building Investment

Green Campus Ranking

Seminar and Awareness

Green Research Grant

Smart

Partnership

Program

World

Sustainable

Club

Action Design Strategic Steps To ensure the successful of action plan, the general initiative steps and principles of implementation strategic needs to be identified. These steps and principles will ensure that each action plan made is appropriate, realistic and give maximum impact with optimal cost.

Action Design Strategic Steps • Defining the value of digital transformation for each focus business in university Strategic Business Alignment

• Get all stakeholders comprehend the requirement of digital transformation

Awareness and Culture Change

• Defining critical path of digital transformation strategy and its project management

• Investment of right technology with business needs, budget and sustainability aspect

Program Priority

Technology Mapping and Investment

• Do more with shorter time, less resources and quick sharing with others

• Evaluate user experience, outcome impact and adjust accordingly

• Dynamically transform the achievement with new innovation direction

Partner and Collaboration

Feedback and Fine Tune

Transformation and extend

Implementation Strategic Tools (Technology)

Implementation Strategic Tools (Sustainable Guidelines) The implementation of digital application system in university is based on nine (9) principles. This standard principles provide a framework for innovation, measurement and improvement of university.

Implementation Strategic Tools (Sustainable Guidelines) • Preservation and conservation of natural resources, biodiversity management

• Cost saving, growth, quality of life (prosperity),

• Education, research and responsibility

Environmenta l

Social

Economy

Governance • Ethics, policy, standards and evaluation (rating)

Implementation Strategic Tools (Sustainable Guidelines)

Spectrum Timeline Visualization of UniSZA Digital Strategic Plan 2023 - 2030 is depicted in three (3) stages which are Phase 1 (Establishment) takes 2 years to completed, Phase 2 (Accomplishment) needs 3 years finalized and Phase 3 (Referred).

Spectrum Timeline

Establishment

Accomplishment

Referred

Policy, awareness, setting, designing, benchmarking and training

Development, implementation, monitoring and evaluation

Sharing, improving, maintaining and consultancy

STAGE 01

STAGE 02

STAGE 03

(2023 – 2024)

(2025 – 2027)

(2028 – 2030)

Secretariat