ibsa.org.au Annual Report 2021/22 shaping workforce skills for the future

2 | Shaping workforce skills for the future Annual Report 2021/22 Shaping workforce skills for the future. Our Vision In partnership with industry and Government, strengthen the effectiveness and impact of the VET system to train, upskill and reskill workforces. Our Mission Our Values CONTINUOUS INNOVATION WELLBEING LEARNING AGILITY COLLABORATION

Annual Report 2021/22 Shaping workforce skills for the future | 3 Table of contents Message from the Chair 04 IBSA Group - Overview 06 Connecting Industry to VET 11 Our Board 16 Message from the CEO 05 IBSA Manufacturing 08 Australian Training Products 13 Financials 19

4 | Shaping workforce skills for the future Annual Report 2021/22 Message from the Chair It is a great pleasure to again deliver IBSA Group’s Annual Report. I would like to acknowledge the contribution and commitment of IBSA’s Board of Directors in overseeing the activities of IBSA Group and its subsidiary Australian Training Products. I would also like to extend my thanks to Jenny Dodd, who resigned in April 2022 to take up the important role of Chief Executive Officer of TAFE Directors Australia. Supporting the skills system Over the past six years, IBSA Group’s Skills Service Organisation, IBSA Manufacturing, has enabled manufacturing industry stakeholders, including peak bodies and employers, to engage with training package developments and help ensure that qualifications continue to meet industry needs and support industry growth. During this period, employers, associations, unions, education and training providers have engaged collaboratively with IBSA to enhance industry’s role at the centre of workforce training and skills development. Forthcoming changes to industry involvement in Australia’s skills training system are expected to revolutionise the way in which training products are considered, developed and utilised. A time of transition IBSA Group and its Skills Service Organisation, IBSA Manufacturing, are preparing for a new business model, developed by the Commonwealth Government to provide greater industry involvement in the skills system. The Skills Service Organisation model, that IBSA Manufacturing currently operates under, will be replaced on 31 December 2022 by a new Industry Cluster model that will strengthen the role of industry and empower it to drive reforms to Australia’s skills training system. The new arrangements are designed to better meet the evolving training and skills needs of the Australian workforce and industry and strengthen capabilities for both learners and employers to support Australia’s economic development. Looking forward Highly skilled workforces are the cornerstone of a strong economy. As a result of the pandemic and supply chain disruptions, Australia is experiencing considerable shortages of skilled labour across many industries, including manufacturing. The obvious solution is to more efficiently and effectively upskill and reskill Australia’s workforce, but this clearly takes time and requires significant industry and government investment. It is pleasing to see that the new Australian Government understands the challenges and is determined to work with industry and the skills sector to drive practical, implementable solutions. Manufacturing in Australia has a bright future, especially in areas where advanced production technologies can be applied. The IBSA Group, through the new Industry Cluster arrangements, owned and directed by industry, looks forward to being a key enabler to achieving this future. Finally, I would like to thank IBSA CEO Sharon Robertson and her team for their substantial effort and strong commitment during a time of significant change. I am confident they will ensure that IBSA is well positioned to positively contribute to the national skills agenda and continue shaping workforce skills for the future. Graeme Russell

workplaces that participated, IBSA placed seventh overall for distance covered and 13th for fundraising. It was a fantastic result for a smaller organisation. As I’ve reflected on the past year, I’m extremely proud of how much has been achieved. It could not have been done without a strong team of people and I would like to express my thanks to IBSA’s Board, staff and leadership team, who have achieved excellent outcomes for the organisation and again demonstrated their commitment to fulfilling IBSA’s vision of shaping workforce skills for the future. Sharon Robertson

6 | Shaping workforce skills for the future Annual Report 2021/22 The IBSA Group – overview Established in 2004, IBSA is an industry-owned, not-for-profit company governed by a Board of independent directors who set the strategic direction of the business, ensure compliance and drive the continuous growth of IBSA’s operations. IBSA exists to create a skilled workforce. Our focus is on building the skills and capability of today’s workers and Australia’s future workforce, and on our dedication to lifelong learning and continuous development. IBSA has been an integral part of the Australian VET sector for many years, providing engaging and responsive training resources and products. We hold in-depth knowledge and extensive experience in working with Australian industry to deliver high-quality, industry-focused training packages. The Skills Service Organisation (SSO) for the Australian manufacturing sector. It provides secretariat support to its six Industry Reference Committees (IRCs) to develop industry skills standards that are relevant to a modern Australian economy. The learning resources department within IBSA Group. Its vision is centered on supporting successful careers and providing engaging learning experiences. With over 10 years’ experience in the VET sector, they are a trusted supplier of competency-based, digital learning resources and solutions to TAFEs and RTOs. The IBSA Group includes: IBSA Manufacturing Australian Training Products

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8 | Shaping workforce skills for the future Annual Report 2021/22 Industry at the heart As a Skills Service Organisation for the manufacturing industry, IBSA Manufacturing is a key access point for industry stakeholders who want to play a part in the development of nationally recognised qualifications. Our key focus is on: maintaining industry standards to support best practice in the workplace maintaining effective industry networks and relationships and collecting real-time industry intelligence proposing solutions in response to industry needs. AEROSPACE FURNISHING MANUFACTURING & ENGINEERING SUSTAINABILITY TEXTILES, CLOTHING & FOOTWEAR PROCESS MANUFACTURING, RECREATIONAL VEHICLES & LABORATORY OPERATIONS CLOTHING, TEXTILES & FOOTWEAR SUSTAINABILITY Industry Reference Committees IBSA Manufacturing supports its six Industry Reference Committees, industry peak bodies and employers to strengthen the skills of the manufacturing workforce, so the sector can thrive in a modern environment. The manufacturing Industry Reference Committees (IRCs) play a vital role in ensuring the national training system meets the needs of industry. Using their members’ networks, combined with our research and analysis, IBSA Manufacturing supports IRCs to develop training packages that incorporate occupational standards to address future workforce needs. Each committee is led by a Chairperson who plays a leadership role in the provision of strategic advice and direction on a range of issues related to training package development, as well as the manufacturing industry more broadly. Industry engagement Industry Reference 6 Committees supported Training 9 Packages Industries 28 covered SECRETERIAT SUPPORT PROVIDED FOR 13 IRC Meetings 29 TAC Meetings TRAINING PACKAGE DEVELOPMENT FOR 10 Ongoing projects RESEARCH AND ANALYSIS PROVIDED FOR 31 Webinar consultations * TAC (Technical Advisory Committee) IBSA Manufacturing

Annual Report 2021/22 Shaping workforce skills for the future | 9 Key achievements IBSA Manufacturing continued to upgrade training packages to make them fit for future industry needs. IBSA demonstrated its commitment to all manufacturing sectors, providing support to build their resilience in the post COVID-19 environment and ensuring that workforce skills for the future are shaped for and by industry. In its work supporting and collaborating with its six IRCs in developing training packages, IBSA continued to review, redevelop, upgrade and create qualifications and units of competency that address skills gaps and reflect changes in industry needs. Planning and development were also undertaken for its Industry Summaries which are due for submission to the Australian Government Department of Education, Skills and Employment in September. Making training fit for the future Through interviews, virtual visits and by maintaining open dialogue, IBSA continued to facilitate key access points for industry stakeholders to be involved and contribute to the development of nationally recognised qualifications. Consultation webinars throughout the year provided useful insight and offered feedback opportunities for stakeholders to engage, both broadly and through a narrower lens, in different project processes. Four key projects were completed and approved by the Australian Industry and Skills Committee (AISC). These were Cabinet Making and Pathways, Glass and Glazing, Alignment of VET Qualifications with Aerospace licensing regulations - Stage 1 and Using Advanced Materials and Emerging Technologies in the Circular Economy - Stage 1. The 10 projects listed below are in progress and due for completion by the end of 2022. Flooring & Glass and Glazing Laboratory Operations Sustainability Using Advanced Materials and Emerging Technologies in the Circular Economy - Stage 2 Competitive Systems and Practices MEM Release 3 Transition MEM Release 4 (Part 1) Welding MEM Release 4 (Part 2) Technical Recreational Vehicles Alignment of VET qualifications to CASA Aerospace licensing regulations - Stage 2 Each review removed obsolete components, minimised duplication and provided more information about industry’s expectation of training delivery. In addition to implementing initiatives that respond to the Australian Manufacturing industry’s needs, IBSA also undertook a partnership with the Digital Skills Organisation to develop digital fluency standards using a mixture of literature reviews, research surveys and one-on-one stakeholder interviews. At the request of the Australian Government Department of Education, Skills and Employment, it also provided industry intelligence on activity in the advanced manufacturing space for the Senate Committee Hearing on the Australian Manufacturing Industry. Research and development Throughout the year, IBSA staff met with local and international organisations as part of its ongoing research into emerging skills needs and designing skills standards to support workforce skills development for a globally competitive manufacturing industry in the future. This included meeting with the Australian Space Agency, Department of Industry, Science and Resources and Boeing to determine future needs of the Space sector. The research extended to discussions with SmartSAT CRC about the work they are doing to develop a Space Industry Skills Gap Analysis, and researchers from Queensland University of Technology about their work on the impacts of robotics on the manufacturing workforce.

10 | Shaping workforce skills for the future Annual Report 2021/22 The recreational vehicle (RV) industry is experiencing significant structural change with increased demand and the need for highly trained and skilled labour. While many industries have been impacted by the COVID-19 pandemic, the RV industry has experienced unprecedented consumer demand due to international border closures and restricted travel and tourism. This sector generates over $20 billion worth of economic value annually and continues to have strong growth, with RVs consistently being one of the fastest-growing vehicle types by registration in the last seven years. Combined with surging lead times, there has been a huge demand for skilled labour. In response to this, and low enrolments in formal qualifications within the field, the Caravan Industry Association of Australia established a jobs strategy aimed at strengthening the workforce by providing a level of skills and knowledge through nationally recognised training. IBSA and the Process Manufacturing, Recreational Vehicle and Laboratory Industry Reference Committee undertook a review and redevelopment of training packages to ensure skills and training are in line with contemporary job roles and future developments. Existing training package components were reviewed to increase industry uptake with a particular focus on coverage, relevance and ensuring clearer pathways within qualifications. In this process, it was proposed that seven qualifications would be redeveloped, and streamlined alongside thirty units of competency, together with eight new units of competency developed to meet industry changes. It is anticipated that future workforce needs will require workers to be multi-skilled to contend with technological advancements and potential automation. Updating qualifications and units of competency is intended to increase enrolments and support a higher level of engagement with training from those seeking to up-skill or enter the recreational vehicle industry. Case study Skills for the recreational vehicle industry The delivery of upgraded industry-led qualifications will support industry to move through the critically important task of establishing a professional RV workforce who possess the skills to continue to thrive.

Annual Report 2021/22 Shaping workforce skills for the future | 11 Connecting industry to VET Emerging from a post-lockdown world, IBSA has continued to integrate digitised engagement and collaboration to strengthen its VET-sector events and activities: 2021 In July, Sharon Robertson (CEO, IBSA Group) presented the session ‘Workforce readiness: increasing sovereign capability through a skilled workforce’ at the NCVER No Frills virtual conference. The presentation built on the key findings that emerged from the extensive Scaling Up: Developing Modern Manufacturing through a Skilled Workforce research process carried out by IBSA across the manufacturing sector and incorporating peak Australian industry representatives. In August, as a partner of National Skills Week activities, Sharon Robertson was a panellist at the TAFE Directors Australia TAFE-Industry Roundtable event which looked at how collaboration between industry and TAFE could be improved. IBSA also supported manufacturing skills competitors in seven categories at the WorldSkills Australia championships in Perth. Cheryll Meade (Industry Engagement Partner, IBSA Group) also participated in a Q&A session as part of the live Skills Stage. In November, IBSA was a partner of the 2021 Endeavour Awards (ceremony rescheduled to March 22 due to COVID restrictions). IBSA founded the Excellence in Skills Development category, won by Essity Australia for their program designed to deepen operational skills of their manufacturing employees. Philip Clarke (General Manager Industry Engagement, IBSA Group) presented, and was a panellist, at the University of Canberra Jobs of the Future event. He provided insight from the key themes of ISBA’s Scaling Up: Developing Modern Manufacturing through a Skilled Workforce report, including comments on Space industry related opportunities in the Australian Capital Territory. 2022 In March, Sharon Robertson discussed digital transformation and the emerging Industry Cluster model with Claire Field, one of Australia’s leading independent authorities on VET, on the publicly available podcast series ‘What now? What next? Insights into Australia’s tertiary education sector’. In April, Philip Clarke joined an expert panel for TAFE Directors Australia’s TAFEtalks event on Imagining an Integrated VET and Higher Education Future. Discussed in this panel were VET and the changing needs of industry, along with the potential development of the future Industry Clusters. Philip Clarke, General Manager Industry Engagement, IBSA Group (4th from left) with the Essity Australia team at the Endeavour Awards IBSA supported competitors at the WorldSkills Australia Championships.

12 | Shaping workforce skills for the future Annual Report 2021/22 “My advice for people looking to take part in WorldSkills would be to humble yourself. Take in all the information and knowledge from others, whether it’s your colleagues at TAFE, your boss at work, your lecturer or your workmates. Stay organised and familiarise yourself with your working environment. Most importantly, enjoy the experience, it’s not often that you get an opportunity to participate in an event like WorldSkills, so make the most out of it and have fun.” Lisiate Hull Introducing Lisiate Hull – gold medallist (Fitting), WorldSkills Australia Young apprentices represent the future of workforce skills for the manufacturing industry and IBSA Group was proud to support the incredible talent of young people in trades at the 2021 WorldSkills Australia National Championships. Fresh from winning his gold medal, IBSA interviewed Lisiate Hull to find out what inspired him to enter and what being a gold medallist means for his future. What inspired you to enter the WorldSkills competition? I entered the WorldSkills competition when I was a first-year apprentice. My lecturer at TAFE SA (Ashley Tilley) recommended that I have a go. Ash was the one who inspired me to enter, he told me that he thought I had the skill set and a chance of moving on from the regionals to the next stage. Knowing that the South East hadn’t won a medal in the Fitting category for many years on the national stage, was motivating for me. What support did you get from your employer? My employer JBS Australia purchased all the tooling I would need come competition day and also gave me time to practise the skills I needed at work using the new lathe and mill – this was huge, as I work at the Bordertown Plant which is a two hour drive away from the nearest TAFE SA campus. The help I got from my employer was more than what I could have asked for and I’m very grateful for their support. How did you prepare for the competition? It was a mix of practise at work (as mentioned previously) and TAFE. When I had TAFE down in Mount Gambier our lecturer would give up his afternoons to help Kane (Turning South East SA representative) and I with honing our skills and showing us how to push the machines to the limit. It was convenient that in the weeks leading up to the competition, the modules we studied at TAFE were Mechanical Drives and Levelling and Aligning. These modules helped significantly because all the theory and practical was so fresh in my mind preparing me for the competition. What was the highlight of competing in the competition? The highlights of competing in the competition was making the people close to me proud. As they would say, just by participating on the national stage already makes you a winner. Taking the gold medal was the cherry on top. It was extremely rewarding as there were certainly many hours of hard work put in from myself and the individuals involved. How do you see WorldSkills Australia and being a gold medallist helping the next steps of your career? I see WorldSkills Australia as a great platform to learn, display and evolve your professional skills and further your career. I hope that being a gold medallist propels me into the next stage of my career and helps me with my future ambitions. This includes getting an advanced diploma in the mechanical engineering field leading to a mechanical engineering degree. I aim to become a Plant Engineer/Engineering Manager in the future, hopefully sooner rather than later. Is there anyone in your WorldSkills journey that you’d like to thank? I’d like to thank these people for taking part in this journey, Stephen Hull, David Joubert and the Bordertown Maintenance Team, JBS Australia, my family, WorldSkills Australia organisers and my competitors for this amazing experience. A very special thanks to Ashley Tilley from TAFE SA for putting in all the hard work, training me and doing the background work to get us organised and involved in the competition, your efforts are greatly appreciated. Big thanks to IBSA for sharing my story.

Annual Report 2021/22 Shaping workforce skills for the future | 13 Introducing Lisiate Hull – gold medallist (Fitting), WorldSkills Australia Australian Training Products Key achievements Australian Training Products has worked closely with the vocational education and training sector as a preferred provider of high-quality and engaging off-the-shelf training products that allow training providers and industry to seamlessly access and deliver on-demand training products, services and solutions. Core service offering The Product team continued developing its broad range of accredited and non-accredited training products that meet current market needs. These have included extending the accredited resources catalogue to 623 items across both eLearning and workbook products. Australian Training Products also gained preferred supplier status with Swinburne University and strengthened its partnership and stakeholder relations; this includes working alongside training package developers, RTOs and industry bodies to co-design training resources in areas of demand and in emerging fields that are responsive to the immediate labour market needs.

14 | Shaping workforce skills for the future Annual Report 2021/22 Industry partnerships Engaging with industry and developing partnerships is key to business growth and continuity. Australian Training Products welcomed the opportunity to explore national and international partnerships and undertake the development of resources and bespoke training design for a variety of organisations. Quality Counts Delivery of high-quality learning resources is critical to training organisations. Quality reviews provide customers with the assurance that Australian Training Products learning and assessment resources have been benchmarked against regulatory compliance and the requirements of the Training Package standards. Through its external quality assurance service, Quality Counts, Australian Training Products was contracted by DET to conduct quality assurance services for 41 units of competency to support the development of learning resources at Victoria’s TAFEs. Department of Education and Training and Apprenticeships Victoria Australian Training Products was commissioned by the Victorian Department of Education and Training (DET) and Apprenticeships Victoria to develop training and assessment materials that support the online delivery of two (x2) units of competency from the Cert III in Supply Chain Operation skill set. The completed units were released on DET’s VET Shared Learning Resources site. Victorian TAFE Association Australian Training Products also partnered with the Victorian TAFE Association(VTA) to build three micro-credentials (non-accredited units) to be delivered by Victorian TAFE to support their offshore training. This project included one co-design, directly involving the VTA and two with SuniTAFE. 41 “I am really impressed with the Australian Training Products assessment documents. Clearly written, well laid out and will be of benefit to VET teachers and assessors.” Adam Hutterer, Victorian Department of Education and Training external units of competency reviewed

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16 | Shaping workforce skills for the future Annual Report 2021/22 Board of Directors Graeme Russell Chair Commenced 2012 (Chair from 2019) Graeme has extensive experience in governance, strategy and management, investment, and education and training. Graeme is former CEO of industry funds Media Super and First Super, and was an Independent Director of Media Super, TISS and JUST Super. He was an industry and international partnerships executive at Melbourne and Monash Universities, and a consultant to universities and TAFE institutes. Graeme has executive management experience across companies in the financial services, business services and media industries. He commenced professional life as a Chartered Accountant in practice and has held senior community leadership roles, including as a Councillor and Mayor. Graeme holds a Bachelor of Business and a Graduate Diploma of Applied Finance. He is a Fellow of Chartered Accountants Australia & New Zealand, a Fellow of the Australian Institute of Superannuation Trustees and a Fellow of the Australian Institute of Company Directors. Anne Younger Director Commenced: 2013 Anne is the General Manager, Policy and Projects within the Centre for Education and Training at the Australian Industry Group (Ai Group) where she is responsible for policy development and major projects addressing education and training issues for member companies. At Ai Group, Anne previously worked as an Economist within the Economics Team, managed a national team of skills advisers assisting with workforce development in companies, and managed a national team of business advisers charged with helping small–medium enterprises (SMEs) to improve productivity. Before joining Ai Group, Anne worked for over 25 years within TAFE institutes and government agencies in the VET sector across a range of management roles involving policy, planning, research and continuous improvement. Anne holds a Bachelor of Economics and a Master of Education (Educational Leadership and Management). She is a member of the Australian Institute of Company Directors. The IBSA Board is responsible for leading the organisation and setting its strategic direction. IBSA’s operations are overseen by an experienced, and independent Board of Directors. They are leaders in their field and bring a wealth of industry and sector expertise to our business activities. Outgoing members Jenny Dodd | resigned April 2022 11 Board meetings held between 01/07/2021 - 30/06/2022

Annual Report 2021/22 Shaping workforce skills for the future | 17 Rhyll Gardner Director | Finance Audit and Risk Management Committee Chair Commenced: 2015 Rhyll Gardner is a non-executive director with deep finance and financial expertise, along with broad experience across governance, marketing, strategy, mergers and acquisitions, risk management, digitisation and people and culture. Over a 35-year career in financial services, Rhyll filled CEO and general management roles in treasury, risk and compliance, marketing, corporate banking, retail banking and group strategy. She has led teams of up to 1000 through turnaround, growth and integration. Rhyll is currently a non-executive director of Identitii Ltd, InterFinancial Ltd and Foodbank (Qld) Ltd. She is a past director of Foresters Community Finance Ltd, Social Investments Australia Ltd, Queensland Symphony Orchestra, and the YWCA. Rhyll holds a Global Executive Masters of Business Administration from INSEAD), a Masters in Applied Finance, a Bachelor of Commerce and a Bachelor of Economics. She is a Fellow of FINSIA and a Graduate Member of the Australian Institute of Company Directors. Chris Walton Director Commenced: 2018 Chris has extensive experience in workforce development, industry strategy, governance and leadership and education and training. He is CEO of the Union Innovation Hub and was CEO of Professionals Australia for 11 years. Prior to that, he worked at the Australian Council of Trades Unions (ACTU) for 14 years, including as ACTU Assistant Secretary from 2002–2008. Chris has run the education arm of the ACTU and been a Director of Chifley Business School. He is currently a Director of Coassemble, a learning management system. Chris holds a Bachelor of Commerce degree, a Graduate Diploma in Labour Law and is a Graduate Member of the Australian Institute of Company Directors. Susan Petrellis Director Commenced: 2018 Susan Petrellis is an experienced non-executive director and Managing Director of Bounce Partners, advising in sustainable corporate and systemic innovation. She has international experience in senior executive and CEO roles in start-up to multinational agrifood, pharmaceutical, med/biotech and consumer tech businesses, and public sector economic development, working in trade and investment, regional and industry precinct development, and workforce skills development. Susan has developed her non-executive experience with innovation-led statutory authorities, public and private unlisted entities, and subcommittees including Audit & Risk and Nominations. These have included Governor-General appointments to national innovation system boards, Innovation Australia and Innovation & Science Australia, and board/ advisory appointments to Agrifutures Australia, National Computational Infrastructure, Plant Health Australia and Food Frontier. Susan offers qualifications in science and business (MBA), and executive education in corporate governance (GAICD), human centred design, ESG governance and operations.

18 | Shaping workforce skills for the future Annual Report 2021/22 Danielle Mesa Director Commenced: 2021 Danielle is the Chief People Officer at BAE Systems Australia and an accomplished executive, with experience across multiple industries in private and public sectors including defence, transport, building & construction, utilities, FMCG and professional services. Danielle has led business transformation programs; merger and acquisitions and start-up activities from a human capital perspective for a number of organisations including Wesfarmers, Lendlease, Transport for NSW and Australia Post. Danielle has occupied a number of HR executive leadership roles advising and partnering with Boards, senior executives and business leaders to design and deliver sustainable business change and transformation. Danielle has extensive stakeholder engagement experience including advising Members of Parliament, Boards and Investment Committees on strategies to maximise performance during transformation and change. Danielle is a qualified company director and has held positions on NFP Boards and Alliance Leadership Teams, oversighting Public Private Partnerships for major infrastructure projects. Danielle has both graduate and post-graduate qualifications in Digital Transformation, Operations and Logistics, Management Psychology, Adult Education as well as certifications in Agile Leadership and Project Management. Brenton Cunningham Director Commenced: 2021 Brenton Cunningham is co-founder, Managing Director and driving strategic force behind Diverseco Pty Ltd, a leading integrated measurement and automation solutions provider. A qualified fitter and machinist, Brenton has combined high level leadership training with his technical skills and business acumen to grow Diverseco into a 40-milliondollar turnover business, employing over 140 staff in Australia, New Zealand and Singapore. Most recently, Brenton led Diverseco’s strategic push and go-tomarket strategies across an exciting range of Industrial and Collaborative Robot solutions, including exclusive distribution deals with leading global brands. His current board roles include Executive Chairman of Diverseco, Chairman of Extreme Land Pty Ltd, Director for IBSA, Strata Chairman at SKE Industrial Strata Units and Advisory Board for Sage Automation Pty Ltd. Former roles include Chairman of Mollydooker wines, Director of Olympic Fine Foods and The Food Industry Association W.A. He has also represented on Chamber of Commerce and Industry WA (CCIWA) member forums. Brenton is a Graduate of the Australian Institute of Company Directors and has also received the prestigious Ernst & Young Entrepreneur of the Year Award.

Annual Report 2021/22 Shaping workforce skills for the future | 19 Innovation and Business Industry Skills Council Ltd and Controlled Entities Financial Report for year ended 30 June 2021 At the conclusion of each financial year, IBSA’s financial statements undergo a vigorous audit before being lodged with the Department. While IBSA does not publish financial >[email protected] ibsa.org.au