FLORIDA
Theme Parks, Hotels & Attractions
© 2023 Disney.
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LET US... ADD HAPPINESS® Here’s your ultimate guide to all the best experiences and attractions in the Sunshine State, handpicked by us, the UK and Ireland’s No. 1 Florida attraction ticket provider. With over 20 years’ of experience to share, AttractionTickets.com has served over 4 million happy customers and counting. Our award-winning service offers fantastic value and a range of gate-ready tickets (saving you lots of time!) to world-class theme parks and attractions. Not to mention, we’re now selling Universal Orlando Resort, Walt Disney World Resort Hotel and Disney Partner Hotel Packages with a whole host of magical extras to enjoy.
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STAY HERE. PLAY HERE.
Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved.
THREE PARKS. THREE TIMES THE FUN.
Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved. Minions and all related elements and indicia TM & © 2023 Universal Studios. All rights reserved.
A NEW SPECIES OF ROLLER COASTER
Jurassic World VelociCoaster Jurassic World franchise TM & © 2023 Universal City Studios LLC and Amblin Entertainment, Inc. All Rights Reserved. © 2023 Universal Studios. All rights reserved.
Welcome to the Theme Park Capital of the World
©Disney
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WALT DISNEY WORLD RESORT
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UNIVERSAL ORLANDO RESORT
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SEAWORLD PARKS & ENTERTAINMENT®
Resort Introduction
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Resort Introduction
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Resort Introduction
Magic Kingdom Park
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Universal Studios Florida
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SeaWorld20
Disney’s Hollywood Studios 07 EPCOT 08 Disney’s Animal Kingdom Theme Park
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Disney’s Blizzard Beach Water Park
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Disney’s Typhoon Lagoon Water Park
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Cobra’s Curse®, Busch Gardens
Universal’s Islands of Adventure15 Universal’s Volcano Bay
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Universal CityWalk
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Busch Gardens
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Aquatica
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Discovery Cove
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LEGOLAND® FLORIDA RESORT Resort Introduction
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LEGOLAND® Florida Resort26 LEGOLAND® Water Park
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Both the young and young-at-heart can escape to Florida’s amazing Walt Disney World Resort, Universal Orlando Resort, SeaWorld Parks & Entertainment®, LEGOLAND® Florida and much more! There’s always brand new attractions or seasonal events to discover. So whether
THEME PARKS & ATTRACTIONS
Theme parks and attractions
you’re a first-timer or a theme park pro, you’ll always find reasons to visit, again and again!
Orlando THE
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KENNEDY SPACE CENTER VISITOR COMPLEX Center Introduction
AWARDS
MERLIN ENTERTAINMENTS Entertainment Introduction 31
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Every year we invite 300,000 customers to vote for their favourite rides and attractions in Orlando and the results are in! Look out for the latest award winners throughout the brochure. (Full list of results on page 95)
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MORE TO DO IN ORLANDO
MORE FOR YOU The Very Best of Orlando
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Halloween Horror Nights
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T&C’s Ticket Only
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Dining and Entertainment
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Dining Experiences
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T&C’s Hotel + Ticket Package
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Explore More
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Orlando Combo Tickets
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Feefo is the number one place for trusted, genuine customer reviews. Since 2011, nearly 25,000 customers have rated us an average of 5 stars for our service and the quality of our tours and attractions.
Disney Band Exclusive Benefit39
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Theme Parks & Attractions
Walt Disney World Resort Nowhere creates magical moments like Walt Disney World Resort in Florida. With something for everyone, escape into a place where magic has the power to transport you into stunning worlds, favourite stories and far-off galaxies. Welcome to Walt Disney World Resort in Florida.
© 2023 Disney. Guests at Cinderella Castle, Magic Kingdom Park
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Disney Magic Tickets
•
Park Hopper access to more than one Park on the same day1
•
Memory Maker†† with every 2023 adult Disney Magic Ticket
•
Access to the new Disney Genie service. This complimentary digital service lets you create your best Disney Park day with a recommended personal itinerary based on your own attraction and dining interests≠
WALT DISNEY WORLD RESORT
Scan for the latest ticket prices
Specially designed for UK and Ireland guests, Disney Magic Tickets are better value than at-the-gate tickets, as they come with a whole host of incredible benefits.
Disney Magic Tickets Include: **
ë Disney’s Oak Trail Golf Course
ëë plus 1 round of miniature golf per day
ESPN Wide World
Memory Maker††
of Sports Complex†
Disney Genie Service≠
Get a Disney 14-Day Magic Ticket for
Disney 7-Day Magic Ticket
the price of a Disney 7-Day Magic Ticket,
Disney 14-Day Magic Ticket
giving you double the days to experience everything Walt Disney World Resort has to offer! Book by 31st August 2023.2
Top Tip
Advanced Park Reservations To enter a Park, both a Park reservation and valid admission for the same Park on the same date are required for each person in your party (aged 3 and up). By pre-purchasing a Disney Magic Ticket, you’ll get access to the Disney Park Pass system to pre-book your Park reservations, subject to availability.‡
With Disney Magic Tickets you’ll need to choose a specific date for when you’d like your usage window to start. You can use the Disney 7-Day Magic Ticket over 15 days and the Disney 14-Day Ticket over 18 days, giving you more flexibility during your holiday than ever before. What’s more, if you visit during value seasons, you can save money too.
Memory Maker -
Included with every 2023 adult Disney Magic Ticket purchased in the UK and Ireland. With Memory Maker, you’ll receive access to digital downloads of your Walt Disney World holiday memories, up to 45 days from when they were taken. All your Disney PhotoPass images, including must have iconic locations and select attractions – perfect for sharing.
Check the Know Before You Go hub at disneytraveltradeinfo.com/wdwws for the most up to date information. Certain parks, hotels, restaurants and other offerings may be modified or unavailable, limited in capacity and subject to limited availability or closure.
†† Memory Maker includes Disney PhotoPass photos and other digital content taken during the Memory Maker window and linked to the Memory Maker guest’s Disney account. If Memory Maker is sold or ordered in combination with a Park ticket, the Memory Maker window for that Memory Maker entitlement will be equal to the usage window of the associated Park ticket and will automatically begin upon the first use of the associated Park ticket. The Memory Maker window will end upon the sooner of either the expiration or depletion of the Park ticket. Photos and other digital content will expire pursuant to the expiration policy at https://disneyworld.disney.go.com/en_GB/faq/photopass/. Valid Theme Park admission is required for certain photo locations. Memory Maker is subject to Memory Maker terms at https://disneyworld.disney.go.com/en_GB/photopass-terms-conditions/. Disney is not responsible for missing, lost or damaged photos or other digital content. Book by 31 December 2023 for arrivals until 31 December 2023. ^ Greens fee only; subject to availability and tee time reservations required — call 001 407 938 4653 to book. ^^ One round of miniature golf per day available at either Disney’s Winter Summerland or Disney’s Fantasia Gardens Miniature Golf Courses; round must start before 4pm. † Valid only on event days; some events priced separately. ‡ Park reservations are limited in capacity, subject to availability and are not guaranteed. 1Guests must make a theme park reservation via the Disney Park Pass reservation system for the first park they plan to visit. After entering that first park, Guests will be able to visit the next park starting at 2 PM until each park’s regularly scheduled closure. The ability to visit a park is subject to the park’s capacity limitations. At this time a park reservation is not required after the first park, however, reservation requirements are subject to change. ≠ Products and services are featured and fulfilled within the My Disney Experience app which can be downloaded upon arrival in the U.S. and is intended for use in the U.S. only. Currently, the app is only available in English. Message, data and roaming rates may apply. Availability subject to handset limitations, and features may vary by handset, service provider or otherwise. Coverage and app stores not available everywhere. All elements of your booking are subject to capacity and availability. Some experiences, shows or events may be modified depending on relevant health and safety requirements or other reasons including but not limited to adverse weather or refurbishment. Walt Disney World will not be liable for related consequences on your holiday or visit. Important details to know before you visit: disneytraveltradeinfo.com/wdwws. To gain entry into a Theme Park, both a valid ticket and reservation for the same Theme Park on the same date are required. You must make a separate reservation for each date you plan to visit, even with a multi-day ticket at each Theme Park you wish to attend. Before your purchase, you will be presented with an availability calendar which is for guidance purposes only and may not represent the capacity and availability at the time you reserve your Theme Park attendance. After your purchase and receipt of your booking reference number, you will gain access to the Disney Park Pass reservation system to reserve your attendance date(s) at your chosen Theme Park, reservations are subject to availability and are not guaranteed until valid. We recommend that you make your Theme Park reservation as soon as available after your purchase. 2Book by 31st August 2023, for selected arrivals up to 12th September 2023. Check AttractionTickets.com for full offer details. **Tickets will include admission to Disney’s Blizzard Beach or Disney’s Typhoon Lagoon Water Park, whichever is open. Currently, a reservation is not required to visit a Disney Water Park, but reservation requirements may change. Disney Water Parks are subject to rehabilitation, seasonal, capacity and weather closures. Information correct as of December 2022. As to Disney artwork and properties, © 2023 Disney. All rights reserved.
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At Magic Kingdom Park, wonder and fantasy are everywhere. Six enchanted lands with masses of magical attractions make exciting adventures and timeless fairy tale classics just a smile away. It’s the place where Disney fantasies and Characters come to life!
Disney Festival of Fantasy Parade
DON’T MISS! DISNEY FESTIVAL OF FANTASY PARADE Celebrate the spirit of Disney as Magic Kingdom Park comes alive with music and dance during a tribute to the tales of Fantasyland. The
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dazzling mix of floats, motion and original music will keep you humming along for days to come.
OPENING SPRING 2023*
FUN FOR KIDS
TRON Lightcycle / Run
Under the Sea - Journey of the Little Mermaid
TRON Lightcycle / Run - OPENING SPRING 2023* Speed
Under the Sea — Journey of the Little Mermaid - Enter Prince
across a world with no horizons in a high-stakes race based on the
Eric’s castle, board a giant clamshell and rock out on this musical
Disney sci-fi film TRON: Legacy.
attraction.
Fireworks at Magic Kingdom Park - Enjoy dazzling fireworks that light up the night sky.
Dumbo the Flying Elephant - Soar high in the sky-and see an elephant fly-on a whimsical flight aboard Dumbo.
THRILL RIDES
FAMILY FUN
Splash Mountain
Pirates of the Caribbean
Splash Mountain - Ride into a whimsical world filled with classic
Pirates of the Caribbean - Set sail on a swashbuckling voyage to
Characters and songs on this thrilling log-flume adventure
a long forgotten time and place when pirates ruled the seas.
featuring a five-storey drop!
Buzz Lightyear’s Space Ranger Spin^ - Defeat Zurg in this
Space Mountain - High speed rollercoaster adventure into the
shooting-gallery game where you fire lasers in a space battle.
darkest part of the universe. These are just a few highlights — you’ll discover much more in the park! *Exact dates not confirmed at time of print. As to Disney artwork and properties, © 2023 Disney. All rights reserved. ^Inspired by Disney∙and Pixar’s Toy Story films. Age or height restrictions may apply to some attractions. Both a valid ticket and reservation for the same Theme Park on the same date are required to enter. A separate reservation for each date you plan to visit is required at each Theme Park you wish to attend. An availability calendar will be provided pre-purchase which is for guidance purposes only and may not represent the capacity and availability at the time you reserve your Theme Park attendance. After your purchase and receipt of your booking reference number, you will gain access to the Disney Park Pass reservation system to reserve your attendance date(s) at your chosen Theme Park. See pg 5 for full t&c’s.
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WALT DISNEY WORLD RESORT
Join the action at Disney’s Hollywood Studios with exhilarating new adventures, lands and attractions that engage every one of your senses. Get set for an immersive experience where you’re not merely watching the story but actually living it.
Mickey & Minnie’s Runaway Railway
DON’T MISS! MICKEY & MINNIE’S RUNAWAY RAILWAY The wackiest, silliest train trip ever is ready to take you through the cartoon world on Mickey & Minnie’s first ride-through attraction in Disney
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Parks history! When Mouse Rules apply, anything can happen! So, pack your imagination, switch tracks and take a ride on the cartoon side.
STAR DON’T
MISS
FUN FOR KIDS
Star Wars: Rise of the Resistance
Alien Swirling Saucers
Star Wars: Rise of the Resistance - Join an epic battle between
Alien Swirling Saucers - Inspired by Disney and Pixar’s Toy Story
the First Order and the Resistance.
films, take a toy rocket ride while while The Claw looms above!
Fantasmic! NOW OPEN - Be there as the forces of good and evil
Toy Story Mania! - Step inside Andy’s room, board a carnival-
battle it out in Mickey’s dream during this extravagant open-air
inspired tram and use your spring-action shooter to take your best
nighttime musical extravaganza.
shot at an array of moving targets.
.
THRILL RIDES
FAMILY FUN
The Twilight Zone Tower of Terror™
Slinky Dog Dash
The Twilight Zone Tower of Terror™ - Hurtle up and down on a
Slinky Dog Dash - Inspired by Disney and Pixar’s Toy Story films,
haunted, elevator-themed ride. You’re about to enter...The Twilight
this coaster whooshes up hills and down drops for chaotic family fun.
Zone™!
Millennium Falcon: Smugglers Run - Take the controls in one of
Rock ‘n’ Roller Coaster Starring Aerosmith - Rocket from
three crucial roles on this adventurous covert mission.
0–60mph in 2.8 seconds to the beat of Aerosmith. These are just a few highlights — you’ll discover much more in the park! Age and height restrictions may apply to some attractions. As to Disney artwork and properties, © 2023 Disney. All rights reserved. © 2023 Disney © & TM 2023 Lucasfilm Ltd. © 2023 Disney/Pixar. All rights reserved. © 2023 Disney/Pixar. Slinky® Dog © Just Play LLC. THE TWILIGHT ZONE® is a registered trademark of A CBS Company. All Rights Reserved. Both a valid ticket and reservation for the same Theme Park on the same date are required to enter. A separate reservation for each date you plan to visit is required at each Theme Park you wish to attend. An availability calendar will be provided pre-purchase which is for guidance purposes only and may not represent the capacity and availability at the time you reserve your Theme Park attendance. After your purchase and receipt of your booking reference number, you will gain access to the Disney Park Pass reservation system to reserve your attendance date(s) at your chosen Theme Park. See pg 5 for full t&c’s.
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EPCOT has always been an amazing place to celebrate the world and become immersed in the wonder of attractions and festivals that excite the senses. As the Park transforms, we invite you to enjoy a new journey dedicated to inspiring everyone with what is only possible when the power of human imagination combines with the magic of Disney.
Guardians of the Galaxy: Cosmic Rewind
NEW!
GUARDIANS OF THE GALAXY: COSMIC REWIND
Take off on an intergalactic chase through space and time with the Guardians of the Galaxy. This family thrill coaster features the first
Check the Know Before You Go hub at disneytraveltradeinfo.com/ wdwws for the most up to date information. Certain parks, hotels, restaurants and other offerings may be modified or unavailable, limited in capacity and subject to limited availability or closure.
ever reverse-launch on a Disney coaster and is one of the longest enclosed coasters in the world!
STAR DON’T
MISS
FUN FOR KIDS Frozen Ever After
Remy’s Ratatouille Adventure
Remy’s Ratatouille Adventure - Join Chef Remy in this familyfriendly attraction, as you zip, dash and scurry through a supersized world of Gusteau’s restaurant in Remy’s Ratatouille Adventure!
Frozen Ever After - Voyage to Arendelle aboard an ancient Nordic Vessel complete with many of your favourite Frozen tunes.
The Seas with Nemo & Friends - Inspired by Disney and Pixar’s
Mission: SPACE - Blast off on a thrilling NASA-style mission to
Finding Nemo, join Marlin and Dory on an adventure to find Nemo.
Mars, or orbit the Earth on a more gentle ride through space.
THRILL RIDES
FAMILY FUN
Test Track
Fireworks at EPCOT
Test Track - Presented by Chevrolet, ride on a virtual concept car
Fireworks at EPCOT - Come be dazzled by the nighttime
and put it to the test on this thrilling, high-octane attraction.
fireworks at EPCOT.
Soarin’ Around the World - Take flight on a breezy, airborne
World Showcase - Stroll across the globe as you experience the
adventure as you hang glide above the breathtaking sights with
sights, sounds and tastes of 11 different countries in one day.
footage that gives you incredible views of the wonders of the world.
These are just a few highlights — you’ll discover much more in the park! Age and height restrictions may apply to some attractions. As to Disney artwork and properties, © 2023 Disney. All rights reserved. © 2023 Disney © 2023 MARVEL. © 2023 Disney/Pixar. All rights reserved. Both a valid ticket and reservation for the same Theme Park on the same date are required to enter. A separate reservation for each date you plan to visit is required at each Theme Park you wish to attend. An availability calendar will be provided pre-purchase which is for guidance purposes only and may not represent the capacity and availability at the time you reserve your Theme Park attendance. After your purchase and receipt of your booking reference number, you will gain access to the Disney Park Pass reservation system to reserve your attendance date(s) at your chosen Theme Park. See pg 5 for full t&c’s.
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WALT DISNEY WORLD RESORT
Explore the magic of nature at Disney’s Animal Kingdom Theme Park where you’ll discover rare animals, authentic adventures and energetic entertainment transporting you to the heart of nature — alive with magic.
Pandora - The World of Avatar
DON’T MISS! PANDORA — THE WORLD OF AVATAR Journey to a distant world where floating mountains defy gravity. Where nature comes alive in a brilliant bioluminescent glow and
Check the Know Before You Go hub at disneytraveltradeinfo.com/ wdwws for the most up to date information. Certain parks, hotels, restaurants and other offerings may be modified or unavailable, limited in capacity and subject to limited availability or closure.
mystical rivers flow. Where you can fly on the back of a mountain banshee and feel it breathing beneath you.
NOW OPEN!
FUN FOR KIDS
Finding Nemo: The Big Blue...And Beyond
Kilimanjaro Safaris
Finding Nemo: The Big Blue...And Beyond - Based on Disney and
Kilimanjaro Safaris - Ride off in an open-air vehicle for an
Pixar’s film Finding Nemo, this exciting stage show invites you to
18-minute tour of a lush African savanna.
discover the familiar tale from a whole new point of view.
It’s Tough to be a Bug! - Discover what it’s like to be a bug during
Kali River Rapids - Prepare to get wet — really wet! — on a thrilling
this 3D film and live show inspired by Disney and Pixar’s movie A
whitewater adventure through a lush jungle in the heart of Asia.
Bug’s Life.
THRILL RIDES
FAMILY FUN
Expedition Everest - Legend of the Forbidden Mountain
Na’vi River Journey
Expedition Everest – Legend of the Forbidden Mountain -
Na’vi River Journey - Glide deep into a bioluminescent rainforest
Beware the dreaded Yeti on this high speed train trek.
on a mystical family adventure at Pandora – The World of Avatar.
Avatar Flight of Passage - Fly on the back of a mountain banshee
Festival of the Lion King - Delight in a breathtaking celebration
during an exhilarating 3D ride, only at Pandora – The World of Avatar.
of the circle of life in this Broadway-style show.
These are just a few highlights — you’ll discover much more in the park! Age and height restrictions may apply to some attractions. As to Disney artwork and properties, © 2023 Disney. All rights reserved. © 2023 Disney © 2023 20th Century Studios. © 2023 Disney/Pixar. All rights reserved. Both a valid ticket and reservation for the same Theme Park on the same date are required to enter. A separate reservation for each date you plan to visit is required at each Theme Park you wish to attend. An availability calendar will be provided pre-purchase which is for guidance purposes only and may not represent the capacity and availability at the time you reserve your Theme Park attendance. After your purchase and receipt of your booking reference number, you will gain access to the Disney Park Pass reservation system to reserve your attendance date(s) at your chosen Theme Park. See pg 5 for full t&c’s.
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Chill out at Disney’s Blizzard Beach Water Park*, 61-acres of fun built around the mythical tale of a one-time ski resort that melted into soothing, warm water — creating the perfect water playground.
`Summit Plummet
DON’T MISS! SUMMIT PLUMMET It’s the most extreme attraction at Disney’s Blizzard Beach Water Park. Scale the heights of Mount Gushmore, then plunge
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at over 55mph straight down a sheer 120ft slope — there’s even a digital clock at the bottom to display your top speed!
STAR CHILL
OUT
FUN FOR KIDS
Melt-Away Bay
Tike’s Peak
Melt-Away Bay - An oasis at the foot of Mount Gushmore, this
Tike’s Peak - Their own kid-size version of the Park, complete with
one-acre wave pool is the perfect chill-out zone. Listen to the sound
mini Mount Gushmore.
of the surf as gentle azure waves lap the shore, or grab an inner
Cross Country Creek - Drift lazily down a mountain through
tube and bob merrily out at sea.
melting snow caves.
THRILL RIDES
FAMILY FUN
Downhill Double Dipper
Teamboat Springs
Downhill Double Dipper - Race against your friends on these side-
Teamboat Springs - The family that rafts together, laughs
by-side waterslides.
together on this raft ride over rushing waterfalls.
Slush Gusher - Start training for ‘the big one’ on this 90ft long
Toboggan Racers - Go for glory as one of eight racing to the
waterslide.
finish line of Mount Gushmore, featuring exhilarating dips and hills!
These are just a few highlights — you’ll discover much more in the park! *Tickets will include admission to Disney’s Blizzard Beach or Disney’s Typhoon Lagoon Water Park, whichever is open. Currently reservation is not required to visit a Disney Water Park, but reservation requirements may change. Disney Water Parks are subject to rehabilitation, seasonal, capacity and weather closures. Age and height restrictions may apply to some attractions. Information correct as of December 2022. As to Disney artwork and properties, © 2023 Disney. All rights reserved. See pg 5 for full t&c’s.
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WALT DISNEY WORLD RESORT
Disney’s Typhoon Lagoon Water Park* features the largest inland surfing lagoon in Florida. For tots, there’s a lot. For teens, thrills like you’ve never seen. Everyone can hang ten, or take five in this tropical paradise.
Castaway Creek
DON’T MISS! CASTAWAY CREEK Grab an inner tube and ease into the relaxing retreat of this continuous, flowing river that winds its way around the whole Water
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Park.
STAR CHILL
OUT
FUN FOR KIDS
Sandy White Beach
Bay Slides
Sandy White Beach - Slow right down as you lie back and relax
Bay Slides - Twin body slides offer scaled-down thrills and spills
on the beautiful white shores surrounding the Surf Pool. With waves
suitable for even tiny tots.
lapping and golden sun beaming down, these pristine sands are a
Ketchakiddee Creek - An area just for them with pint-size slides,
haven from which to watch watery antics, or simply top up the tan.
fountains and waterfalls.
THRILL RIDES
FAMILY FUN
Crush ‘n’ Gusher
Miss Adventure Falls
Crush ‘n’ Gusher - Defy gravity as you and your raft are propelled
Miss Adventure Falls - Board a treasure raft and hit the high seas
by powerful jets through uphill climbs and surprises.
for the longest ride in the history of the Disney Water Parks!
Humunga Kowabunga - The screams you hear are your own as you
Gangplank Falls - Gather the gang for a raft ride in a giant inner-
plunge five stories down Mount Mayday.
tube with room enough for four people.
These are just a few highlights — you’ll discover much more in the park! *Tickets will include admission to Disney’s Blizzard Beach or Disney’s Typhoon Lagoon Water Park, whichever is open. Currently reservation is not required to visit a Disney Water Park, but reservation requirements may change. Disney Water Parks are subject to rehabilitation, seasonal, capacity and weather closures. Age and height restrictions may apply to some attractions. Information correct as of December 2022. As to Disney artwork and properties, © 2023 Disney. All rights reserved. See pg 5 for full t&c’s.
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Theme Parks & Attractions
Universal Orlando Resort Discover Universal Studios Florida, Universal’s Islands of Adventure, and Universal’s Volcano Bay water theme park. Plus, enjoy the unique dining and entertainment at Universal CityWalk.
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TRANSFORMERS: The Ride-3D
A World-Class Destination! UNIVERSAL ORLANDO RESORT
:
Hagrid’s Magical Creatures Motorbike Adventure™
Loews Portofino Bay Hotel
3 WORLD-CLASS THEME PARKS
STAY HERE. PLAY HERE.
Universal Orlando has 3 world-class theme parks, so there’s at
Only Universal Orlando’s hotel guests get more ride time, more
least 3 days of fun and that’s if you don’t come back for more…
free time and more family time every day of their holiday. It
You’ll definitely want to come back for more! Journey through
couldn’t be easier. Take advantage of Early Park Admission1
legendary worlds of incredible heroes at Universal’s Islands of
(theme park admission required; select attractions) and breeze
Adventure. Immerse yourself in the next generation of blockbuster
into one of Universal’s Parks before other guests every morning.
entertainment at Universal Studios Florida and enjoy the thrills and
Complimentary water taxis or shuttles mean it’s always a quick
relaxation of a tropical paradise like no other at Universal’s Volcano
hop between the parks and your hotel. Plus, guests of select hotels
Bay water theme park.
can enjoy complimentary Universal Express Unlimited2 (theme park admission required; select attractions) to skip the regular lines at some of the most popular attractions at Universal’s Islands of
Universal Orlando Resort Tickets
Adventure and Universal Studios Florida.
Experience more with a Universal Orlando Explorer Ticket. With these multi-day/multi-park tickets, you can jump between the Universal parks over 14 consecutive days. Plus with an Explorer Ticket, climb aboard the Hogwarts™ Express3 from either King’s Cross Station at Universal Studios Florida or Hogsmeade™ Station at Universal’s Islands of Adventure.
3
Scan for the latest ticket prices
PARK EXPLORER TICKET
FOR THE PRICE OF Terms & Conditions apply.4
2
TICKETS
All Club Access
3 Park Explorer Ticket5
2 Park Explorer Ticket6
Don’t forget you can now purchase Universal Express to skip the regular ride queues and fit way more fun into your day. Or get the red carpet treatment and purchase a VIP experience. You’ll get exclusive backstage access, learn fun insider information, and enjoy the parks’ most amazing rides and attractions without waiting in line (separate theme park admission required; restrictions apply). WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) 1Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply. ²Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice. 3Additional restrictions apply. 4Valid for admission up to and including 31 December 2023. Standard tickets terms and conditions apply. 5The Universal Orlando 3 Park Explorer Ticket entitles one (1) guest admission to Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay water theme park, and select live entertainment venues of Universal CityWalk on all days during a fourteen (14) consecutive calendar day period which includes the first day any portion of the ticket is used. Unused days shall be forfeited. 6The Universal Orlando 2 Park Explorer Ticket entitles one (1) guest admission to Universal Studios Florida, Universal’s Islands of Adventure and select live entertainment venues of Universal CityWalk, on all days during a fourteen (14) consecutive calendar day period which includes the first day any portion of the ticket is used. Unused days shall be forfeited. Both the 2 Park and the 3 Park Explorer Tickets specifically exclude admission to separately ticketed concerts and special events at either of the parks or within any of the CityWalk venues. Some CityWalk venues require ages 21 or older for admission with valid Photo ID. Does not include admission to Universal Cinemark or Hollywood Drive-In Golf. Additional restrictions apply and benefits are subject to change without notice. TRANSFORMERS and its logo and all related characters are trademarks of Hasbro and are used with permission. © 2023 Hasbro. © 2023. All Rights Reserved. Loews Portofino Bay Hotel TM & © 2023 UCF Hotel Venture. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved.
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UNIVERSAL STUDIOS FLORIDA Hold on tight! Your heroes are about to burst through the screen and pull you right into the story. Dodge evil villains. Defend the earth. Face a fire-breathing dragon. Wander into animated worlds where characters you love are suddenly right beside you. Go beyond the screen, behind the scenes, and jump into the action of your favourite films at the world’s premier movie and TV based theme park.
TRANSFORMERS: The Ride-3D
Beyond The Movies. Beyond TV. Beyond Your Imagination.
thumbsup We Recommend
This park has a real mix of simulators and coasters - perfect for any weather.
The Wizarding World of Harry Potter™ - Diagon Alley™
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Follow in Harry Potter’s footsteps as you walk through the streets of
Meet the mischievous Minions from Illumination’s Despicable Me.
London and enter Diagon Alley™. Dine at Florean Fortescue’s Ice-
Help save the world with the TRANSFORMERS Autobots. And,
Cream Parlour, see a wand choose a wizard at Ollivanders™ wand shop,
explore The Wizarding World of Harry Potter™ – Diagon Alley™.
and travel below Gringotts™ bank for a multi-dimensional thrill ride.
Nobody immerses you into the world of movie magic like Universal Studios.
DINING
SHOWS & ENTERTAINMENT
Eat like you’re in your favourite movies & TV shows. Visit Springfield,
Brace yourself for Bourne. Experience The Bourne Stuntacular. You’ll
U.S.A., home of The Simpsons™, and enjoy a Krusty Burger. Over at The
be immersed in the cutting-edge fusion of stagecraft and film. Plus,
Wizarding World of Harry Potter™ - Diagon Alley™ you can grab a bite to
on select nights, witness a celebration of music, water and light that
eat in Florean Fortescue’s Ice-Cream Parlour. Take your pick from over
takes you into the movies like never before with Universal Orlando’s
30 dining options.
Cinematic Celebration! The world’s premier movie and TV based theme park
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) TRANSFORMERS and its logo and all related characters are trademarks of Hasbro and are used with permission. © 2023 Hasbro. All Rights Reserved. The Simpsons™ & © 20th Television. Jurassic World is a trademark and copyright of Universal Studios and Amblin Entertainment, Inc. Licensed by Universal Studios. Minions and all related elements and indicia TM & © 2023 Universal Studios. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved.
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UNIVERSAL ORLANDO RESORT UNIVERSAL ORLANDO RESORT
UNIVERSAL’S ISLANDS OF ADVENTURE Prepare for a place where super heroes, beasts, and magical creatures stand before you. You’re entering lands where everything is real. Explore a secret school of witchcraft and wizardry. Fly high above the city streets with a famous web-slinger. If you’re brave enough to visit the Raptor Encounter you will have a chance to get up close and personal with an actual dinosaur. And you can face the most colossal ape ever to walk the earth. Let the adventures begin.
Hogwarts™ castle
Journey through the legendary worlds of incredible heroes at Islands of Adventure
Orlando Awards WINNER - Best Theme Park Results on page 95
Hagrid’s Magical Creatures Motorbike Adventure™
Jurassic World VelociCoaster
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Speeding through the jungle, rising high above the terrain, it’s the apex
This really is where your adventure begins; ride the thrilling roller
predator of roller coasters: the Jurassic World VelociCoaster. Board your
coaster, Hagrid’s Magical Creatures Motorbike Adventure™, battle
vehicle for a high-speed dash through the park’s Raptor paddock. Feel the
villains alongside Spider-Man, go on a high-speed rampage with The
rush of the hunt as you race alongside these nimble predators, twisting
Incredible Hulk and get soaked on some hilarious retro cartoon water
and soaring above the land and water.
rides! Universal’s Islands of Adventure
DINING
SHOWS & ENTERTAINMENT
Want to enjoy a meal with a Super Hero?! Grab a meal in Marvel Super Hero
There’s something for everyone; little ones will love the colourful characters
Island®, you never know who’ll drop by. Enjoy some great dining options like
at Seuss Landing™. If you’re brave enough, try to get a picture with Blue the
Three Broomsticks™ in The Wizarding World of Harry Potter™ - Hogsmeade™,
Raptor from Jurassic World. Then on select nights, end your day with The
and the award-winning Mythos Restaurant in The Lost Continent.
Nighttime Lights at Hogwarts™ Castle, an incredible light projection show.
Legendary Worlds of Incredible Heroes WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23). T’s & C’s apply. Jurassic World franchise ™ © 2023 Universal City Studios LLC and Amblin Entertainment, Inc. © 2023 MARVEL. Dr. Seuss properties TM & © 2023 Dr. Seuss Enterprises, L.P. All rights reserved. Universal elements and all related indicia TM & © 2023 Universal Studios.
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UNIVERSAL’S VOLCANO BAY At Universal’s Volcano Bay water theme park you’ll find an oasis of excitement along with laid-back luxuries that create an entirely new holiday experience. Here, thrills and relaxation flow in perfect harmony; sandy beaches alongside more attractions than any other Orlando water park. Plus, the TapuTapu wearable lets you hold your place in the rides’ Virtual Line experience, make cashless purchases and reveal wondrous surprises with just a wave of your wrist.
Krakatau Volcano
Thrills And Relaxation In A Tropical Paradise.
Customer Review “Great water theme park with fantastic rides, facilities and theming. I loved it here!” - Tracy Bodle October 2022
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Krakatau Aqua Coaster
Honu of Honu ika Moana
Experience Krakatau, Florida’s only water coaster. Four-person
Volcano Bay caters perfectly for everyone; you can float lazily down
canoes slide upward through the mists and into the dark twists and
Kopiko Wai Winding River or plunge down Kala & Tai Nui Serpentine
turns within the volcano before emerging with a plunge through a
Body Slides. Whatever you do, be sure to ride the iconic Honu of
shimmering waterfall.
Honu ika Moana, a multi-person raft ride.
DINING
TAPUTAPU
Kohola Reef Restaurant & Social Club
The Reef
With more than 60 unique menu items inspired by the flavours of the
When you arrive at Volcano Bay, you’ll receive a TapuTapu to wear on
South Pacific, there is something for everyone. Whakawaiwai Eats
your wrist. It’s your key to having an amazing day—you’ll use it to hold
serves up a delicious range of longboard pizzas or tuck into a tasty
your place in the ride lines at most attractions, activate interactive
Quinoa Edamame Burger from Kohola Reef Restaurant & Social Club.
surprises, open rental lockers, make cash-free payments and more.
Universal’s Volcano Bay Water Theme Park Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved.
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UNIVERSAL ORLANDO RESORT
UNIVERSAL CITYWALK You’ll find highly themed, immersive dining options alongside some of Orlando’s best entertainment at Universal CityWalk. Eat at the world’s largest Hard Rock Cafe® or experience unique dining venues like The Cowfish®, Antojitos Authentic Mexican Food, and Vivo Italian Kitchen. Sing karaoke with a live band, enjoy the tunes of duelling piano players, or dance the night away to a live DJ.
CityWalk
It’s Everything You’re Looking For And Anything But Ordinary.
thumbsup We Recommend
Voodoo Doughnut - Delightfully weird. Sinfully delicious. This is definitely one for the Instagram feed!
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Universal’s Great Movie Escape
ENTERTAINMENT CityWalk’s Rising Star
Now you can escape into the movies like never before. Find yourself
Step up and take the stage at Universal CityWalk’s Rising Star. Belt
in a secret genetics lab and use your wits to avoid becoming the prey
out your favorite tunes with help from talented backup singers and
in Jurassic World: Escape. Or stop Biff Tannen from sabotaging the
a live band. You’ll never forget this little taste of fame! Subject to
timeline in Back to the Future: OUTATIME. This is no ordinary escape
availability. Age restrictions apply.* Then swing by Hollywood Drive-In
room experience.
Golf™ and take on an interactive 18-hole mini-golf course.
DINING
SHOPPING
Antojitos Authentic Mexican Food
Rock Shop
NBC Sports Grill & Brew has nearly 100 HD screens to surround you
If you want to take home some movie magic, pay a visit to the
with sports as you eat. If music is your thing, visit the world’s largest
Universal Studios Store. Or visit the Rock Shop at Hard Rock Cafe
Hard Rock Cafe® for a burger and a side of rock ‘n’ roll history. Or,
and get all of your logo and music-themed apparel.
check out Antojitos Authentic Mexican Food where a chef will custom make guacamole at your table! Unforgettable dining and unparalleled entertainment *Some CityWalk shows/venues are separately ticketed and some require ages 21 or older for admission with valid photo ID. Additional restrictions apply. TM & © 2023 NBCUniversal Media, LLC. Hard Rock Cafe ® Hard Rock Cafe International (USA), Inc. The Cowfish and all related logos TM The Cowfish Sushi Burger Bar, LLC. ©2023 Voodoo Doughnut, LLC. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved.
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Theme Parks & Attractions
SeaWorld Parks & Entertainment® Be at the heart of all the action at SeaWorld®, Aquatica®, Busch Gardens® and Discovery Cove®. Lose yourself on incredible wildlife-inspired thrill rides, enjoy a once-in-a-lifetime animal encounter or simply choose to float the day away.
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Ice Breaker at SeaWorld © 2023 SeaWorld Parks & Entertainment, Inc. All Rights Reserved. UK
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What’s New in 2023?
Ice Breaker
SERENGETI FLYER AT BUSCH GARDENS
Feel the power of the ocean in a whole new way on Pipeline: The
Breaker Experience the pulse-pounding thrills of Serengeti Flyer, theIce world’s
Surf Coaster. The world’s first Surf Coaster will take you on a
tallest and fastest ride of its kind. Let your feet dangle as you soar
journey you have never been on before. Experience the rush of
higher and faster with each swing, reaching speeds of 68 miles per
launching 110 feet up and sensing every bank and curve as though
hour and heights of 135 feet!
SEAWORLD PARKS & ENTERTAINMENT®
PIPELINE: THE SURF COASTER AT SEAWORLD
you’re really riding the waves!
3-VISIT TICKET Experience all the thrills of SeaWorld, Aquatica and Busch Gardens with the new SeaWorld Parks 3-Visit Ticket. Enjoy a day at each park with All-Day Dining included as an added benefit along with FREE return Shuttle Express service to Busch Gardens. Costing no more than the 2-Visit Ticket and providing exceptional value, it’s this year’s must have ticket.
Scan for the latest ticket prices
SeaWorld Parks & Entertainment Tickets
Adventure is calling! Experience the full power of the ocean on SeaWorld’s white-knuckle roller coasters, find your adrenaline rush on the thrilling rides of Busch Gardens, grab a tube and challenge the slides of Aquatica or tick off the ultimate bucket list item and swim with a dolphin at Discovery Cove. Whatever adventure you’re looking for, we have a ticket for you. Discover the different options that will help you make memories to last a lifetime.
TICKETS
burger
Inclusive Food & Drink
2-Visit Ticket with 2 All-Day Dining Deals
bus
Includes Busch Gardens Shuttle
clockwise
Visits
2
PICK ANY TWO PARKS
3
3-Visit Ticket with 3 All-Day Dining Deals
The 3 For 2 Ticket with FREE Parking
Unlimited
The Ultimate 3-Park Ticket with 3 All-Day Dining Deals & FREE Parking
Unlimited SINGLE DAY AT DISCOVERY COVE
Discovery Cove
+ UNLIMITED VISITS At Discovery Cove only
TO SEAWORLD & AQUATICA SINGLE DAY AT DISCOVERY COVE
Discovery Cove Ultimate Package & FREE Parking
+ UNLIMITED VISITS TO SEAWORLD, At Discovery Cove only
AQUATICA & BUSCH GARDENS
All 2023 tickets must be booked and first used by December 31st 2023. All tickets are valid for 14 days from first use. The 3-for-2 Ticket and The Ultimate 3-Park Ticket provide unlimited admission over 14 days. The 2-Visit Ticket & All Day Dine is valid for two park visits. Choose from SeaWorld, Aquatica or Busch Gardens. The 3-Visit Ticket & All Day Dine is valid for one visit to each of the parks - SeaWorld, Aquatica and Busch Gardens. The Ultimate 3-Park Ticket includes All Day Dine on the first three visits. Eat all day with All Day Dine inclusions during your visit to each of the parks. The All Day Dine is automatically activated upon park admission. Enjoy 1 entrée, 1 side or 1 dessert & 1 regular sized non-alcoholic beverage every 90 minutes at participating restaurants. Discovery Cove is a one-day experience. Guests must be at least 6 years of age to swim with the dolphins. Guests aged 6-12 must be accompanied by a paying adult who is also participating in the dolphin swim experience. Discovery Cove guests aged 3-5 must purchase the non-dolphin swim package. Children 0-2 years of age are free of charge. Unlimited free parking at SeaWorld, Aquatica and Busch Gardens is only available when purchasing either the 3-for-2 Ticket, The Ultimate 3-Park Ticket and the Discovery Cove Ultimate Package. Unlimited free parking is only valid for the duration of your ticket. This offer can be withdrawn or changed at any time. Free transportation is available on the Busch Gardens Shuttle Express service for any guests who have purchased a Busch Gardens inclusive ticket. Reservations are required and can be made by calling 800-221-1339 or visiting https://buschgardens.mears.com. Service schedule and stops are subject to change. © 2023 SeaWorld Parks & Entertainment, Inc. All Rights Reserved.
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SEAWORLD Meet amazing marine animals and jump into their world on sensational rides and attractions. Board a raft journeying towards the world’s tallest river rapid drop on Infinity Falls™! Feel as though you’re thrashing through the sea as you chase your prey on Mako®. Manta® taunts you with a head-first, face-down nosedive with the full force of riding the high seas like a giant ray. Waddle through the icy South Pole and feel what it’s like to be a penguin. Let an ocean of fun and adventure wash over you at SeaWorld.
Ice Breaker
NEW!
ICE BREAKER®
Named after the icy Arctic summits, Ice Breaker features four airtime filled launches, both backwards and forwards, culminating in a reverse launch into the steepest beyond vertical drop in Florida. Will you brave the ice?
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Why We Love It SeaWorld’s seventh coaster will be surfacing in 2023.
FUN FOR KIDS
Infinity Falls
Sea Lion & Otter Spotlight
Infinity Falls™ - Journey past drenching waterfalls to unearth the
Sesame Street Land™ - Walk along Sesame Street and meet Big
secrets of this lost rainforest river. You’d better hold on tight, because
Bird, Elmo, Cookie Monster and all their friends with fun rides and play
those roaring rapids might just send you plummeting over the world’s
areas.
tallest river rapid drop into the churning white-water below.
Sea Lion & Otter Spotlight® - You’ll love seeing California sea lions and Asian small-clawed otters in action.
THRILL RIDES
FAMILY FUN
Mako
Antarctica: Empire of the Penguin
Mako® - Feel as though you’re thrashing through the sea as you
Antarctica: Empire of the Penguin® - See five species of
chase your prey on Mako, Orlando’s fastest, tallest, longest and only
penguins as they waddle in snowy environments or glide gracefully.
hypercoaster.
Manta® - Plummet, spin and soar through the high seas at high
Manatee Rehabilitation Area - Meet the rescued manatees and learn about the challenges these gentle giants face in the wild.
speeds on this smooth, floorless coaster. Meet amazing animals and jump into their world on sensational rides.
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SEAWORLD PARKS & ENTERTAINMENT®
BUSCH GARDENS Come within a whisker of some of the world’s rarest animals, feel their energy and inhabit their world on Florida’s wildest rides. Take on Tigris™, Florida’s tallest launch coaster inspired by the powerful tiger. Sprint across the Serengeti Plain® at the speed of the fastest animal on Earth on Cheetah Hunt®. Freefall in a heart racing face-down descent as you stalk your prey on Falcon’s Fury®. Embark on a journey around the Serengeti Plain, where you’ll observe rhinos, zebra and many more African animals. Get as close to the wild as you dare at Busch Gardens. Iron Gwazi
NEW!
IRON GWAZI
Iron Gwazi takes thrills to new heights as North America’s tallest hybrid,
thumbsup Top Tip
and the fastest, steepest hybrid coaster in the world. Riders experience a dozen airtime moments, including three inversions, as they sink their teeth into crocodile-inspired thrills.
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Take advantage of the FREE return Shuttle Express service to Busch Gardens. See page 19 for details.
FUN FOR KIDS
Tigris™
Sesame Street® Safari of Fun®
Tigris™ - Enjoy a thrill ride on Florida’s tallest launch coaster.
Sesame Street® Safari of Fun® - Join Elmo, Big Bird and all their
Catapult through twists, daring drops, a 150-foot skyward surge,
friends for kid-sized rides, shows and colourful play areas.
and a thrilling inverted heartline roll as you mimic the awe-inspiring
Congo River Rapids® - Spin through water jets, plunge past
agility of the world’s most powerful cat – the tiger.
looming waterfalls and through a mysterious water cave.
THRILL RIDES
FAMILY FUN
Cheetah Hunt
Cobra’s Curse
Cheetah Hunt® - Launch suddenly into the chase, with the agility
Cobra’s Curse - Rise on a vertical lift to face the looming cobra
and power of the fastest animal on earth - expect to be left breathless.
icon with fangs bared, before speeding along, spinning backward,
Falcon’s Fury® - As you spot your prey far below, you tilt forward to
forward and freely.
face the ground, you stop… wait… then swoop with speed.
Edge of Africa® - On this walking safari see lions lazing in the sun, hippos bathing in their pool and meerkats keeping lookout.
Encounter rare animals, feel their energy and inhabit their world on Florida’s wildest rides. © 2023 SeaWorld Parks & Entertainment, Inc. All Rights Reserved. ™/© 2023 Sesame Workshop.
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AQUATICA Welcome to Aquatica, a splashy watery park full of super-sized slides, speedy splashdowns and sandy shores. Enjoy KareKare Curl™, this slide delivers a highadrenaline, weightless adventure complete with a vertical wave wall! Slide, splash and soar like never before on Ray Rush™. Take the plunge on Ihu’s Breakaway Falls® which pits riders faceto-face waiting for the floor to drop. Or why not take some time to relax? Simply drift along the soothing streams of Loggerhead Lane™, unwind on a beautiful beach and let the waves wash over you. Come play side-byside with the sea at Aquatica. Riptide Race
NEW!
RIPTIDE RACE™
Starting atop a 68-foot tower, riders will take their marks in side-by-side racing lanes at top speeds. Duelling face-to-face, racers will navigate tight loops and accelerations through indoor and outdoor sections. It’s a marathon to the finish through nearly 650 feet of splashing slide.
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Why We Love It On Ray Rush glide on the ray’s wings before making an epic splashdown finale.
FUN FOR KIDS
Reef Plunge
Walkabout Waters
Reef Plunge™ - Splash, twist, and turn through over 330 feet of eye-catching translucent cutouts and rings. Zoom past a dynamic new underwater habitat that’s home to a vibrant array of marine life, including Commerson’s dolphins, leopard sharks, sardines, and other cold-water fish. Get ready to plunge!
Walkabout Waters™ - Dive into a colourful blur of slides, rides, water cannons, ladders and a rain fortress.
Kata’s Kookaburra Cove® - Play, paddle and splash. With a maximum pool depth of only 2ft, this is the perfect spot for little ones.
THRILL RIDES
FAMILY FUN
Taumata Racer
Loggerhead Lane
Ihu’s Breakaway Falls® - Plunge into an adrenaline rush like no
Loggerhead Lane™ - This lazy river floats you through an
other on Orlando’s steepest multi-drop tower slide.
underwater view, past a beautiful habitat of thousands of exotic fish.
Taumata Racer® - Zoom in and out of tunnels then whoosh down
KareKare Curl™ - Get ready for high-adrenaline adventure which
the staggeringly steep descent towards the finish line.
includes moments of complete weightlessness as you experience a vertical wave wall.
Enjoy this splashy watery park full of super-sized slides, speedy splashdowns and sandy shores.
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SEAWORLD PARKS & ENTERTAINMENT®
DISCOVERY COVE Explore a lush landscape of rocky lagoons, waterfalls and pristine sandy beaches. You’ll feel as if you’ve stumbled upon an undiscovered tropical island. Snorkel through The Grand Reef® teeming with thousands of colourful fish and rays. Wade and float in Freshwater Oasis®, and gaze at the otters at play. Let colourful birds eat out of your hands. For a dream come true, step into Dolphin Lagoon™ to be greeted by a beautiful bottlenose dolphin. You can move at your own pace through this sun-soaked oasis, doing as much as you want, or as little as you’d like. The Grand Reef
TOP PICK! THE GRAND REEF® A vast underwater world, with thousands of tropical fish drifting over colourful corals. Stroll along the white sands, paddle in the shallows amongst rays, and dive deep to discover hidden underwater grottos. Amazing moments await for every age and any strength of swimmer.
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thumbsup Top Tip A delicious breakfast and a buffet lunch are included with your Discovery Cove Package.
FUN FOR KIDS
Dolphin Lagoon
Serenity Bay
Dolphin Lagoon™ - Tick something extraordinary off your bucket
Serenity Bay - Unwind in the warm waters of this vast freshwater
list. Get nose to bottlenose with a new friend that will live in your
pool. Paddle in the shallows, or wade out deeper for a refreshing swim.
heart forever when you experience the highlight of your day, a one-
Wind-Away River - Warm gentle currents carry you past white sand
on-one dolphin encounter. The experience lasts 30 minutes, but the
beaches, through dense rainforests, waterfalls and an underwater cave.
memories last a lifetime.
EXPLORE MORE
FAMILY FUN
SeaVenture
Explorer’s Aviary
SeaVenture® - Don a dive-suit to explore The Grand Reef on this
Explorer’s Aviary - Wander through a lush green hideaway with
immersive underwater walking tour. Stand awestruck among schools
hundreds of tropical birds singing in the trees above.
of tropical fish and rays in a vast open reef. Reach out and touch the
Freshwater Oasis® - Get close to curious marmosets, snorkel face-
gentle sea life and even come eye-to-eye with sharks! Additional fees apply.
to-face with playful otters, or simply sit and unwind with a drink in the in-water Relaxation Station.
Explore a lush landscape of rocky lagoons, waterfalls and pristine sandy beaches at Discovery Cove. © 2023 SeaWorld Parks & Entertainment, Inc. All Rights Reserved.
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Theme Parks & Attractions
LEGOLAND ® Florida Resort Experience three parks with over 50 rides and attractions including the World’s First Peppa Pig Theme Park just steps away from LEGOLAND® Florida Resort!
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The LEGO® Movie™ World
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Don’t Miss! LEGOLAND® FLORIDA RESORT
LEGO® NINJAGO® THE RIDE
THE GREAT LEGO® RACE
Become the ninja as you blast animated fireballs, lightning and
Brick fans, start your engines! Become the center of an action-
more at a sinister gallery of villains before teaming up to defeat
packed road rally thrilling roller coaster! The Great LEGO® Race
a powerful foe. Do you have what it takes to become the ninja on
puts guests in the center of an action-packed road rally where the
LEGO® NINJAGO® The Ride?
laws of physics and aerodynamics only loosely apply.
SPECIAL EVENTS Add even more fun to your stay at LEGOLAND® Florida with awesome seasonal events. Enjoy an ‘Awe-Summer’, celebrate Halloween with ‘Brick or Treat’ and take the holidays to the next level with ‘Holidays at LEGOLAND’ - all included with your ticket admission!
LEGOLAND® Florida Resort Tickets With more than 50 rides, shows and attractions, plus the slides and splashes at LEGOLAND® Water Park and the World’s First Peppa Pig
Scan for the latest ticket prices
Theme Park, LEGOLAND® Florida Resort is built for kids! At LEGOLAND Florida Resort, there are options for every holiday, from a one-day. onepark ticket to a LEGOLAND Theme Park + Water Park and Peppa Pig Theme Park combo ticket. Plus, enjoy seasonal events, such as AWESummer, Brick-or-Treat and Holidays at LEGOLAND included in your standard admission tickets.
TICKETS
clockwise Valid for
LEGOLAND® Florida Resort One Day Ticket
1 day
LEGOLAND® Florida 2-Day Ticket
14 days*
LEGOLAND® Florida Resort Water Park Combo
1 day
Ticket
LEGOLAND® Florida Water Park Combo 2-Day Ticket
14 days*
Peppa Pig Theme Park and LEGOLAND® Florida 14 days*
2-Day Combo Ticket
*The LEGOLAND® Florida 2-Day Ticket, the LEGOLAND® Florida Water Park Combo 2-Day Ticket and the Peppa Pig Theme Park and LEGOLAND® Florida 2-Day Combo Ticket give you 2 days admission to LEGOLAND® Florida within a 14-day window. Tickets are activated the first time they are used. Please see our website for pricing options
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LEGOLAND® FLORIDA RESORT LEGOLAND® Florida theme park is built for kids! Here you’ll find a creative collection of LEGO®inspired rides and attractions that promise fun for everyone. From the “pink knuckle” thrills of roller coasters such as The Dragon, The Great LEGO® Race, Coastersaurus and Flying School, to interactive adventures including LEGO® NINJAGO® The Ride, Lost Kingdom Adventure and Kid Power Towers.
The Great LEGO® Race
DON’T MISS! THE LEGO® MOVIE™ WORLD THE LEGO® MOVIE™ comes to life in this fully-immersive area with multiple rides and attractions. Meet Emmet and Wyldstyle in the streets of the imaginative world of Bricksburg. Stop by The Awesome Shop and take home a piece of the awesome!
STAR NEWEST
ATTRACTIONS
thumbsup We Recommend
Brick or Treat, Holidays at LEGOLAND and Kids New Year’s Eve seasonal events.
FUN FOR KIDS
Brickbeard’s Waterport Stunt Show
Unikittys Disco Drop
Brickbeard’s Watersport Stunt Show - Watch Brickbeard’s
Unikitty’s Disco Drop – Drops, spins and bounces to the heights of
buccaneer recruits pass swashbuckling skills tests on the high seas!
Cloud Cuckooo Land.
Pirate River Quest - Adventure awaits on the all-new Pirate River
DUPLO® Valley - Jump on the DUPLO® Train and find the missing
Quest attraction!
farm animals or cool off in the DUPLO® Splash and Play area.
THRILL RIDES
FAMILY FUN
Dragon Coaster
Masters of Flight
Dragon Coaster - Have a roaring good time as you conquer the twists and turns of this indoor/outdoor steel roller coaster.
The LEGO® Movie™ Masters of Flight - Take flight through The LEGO® Movie™ universe on Emmet’s Triple-Decker flying couch invention in this indoor theater ride!
Flying School - Ready for takeoff! Climb aboard this suspended coaster and take flight!
Coast Guard Academy - All aboard the newly rethemed Coast Guard Academy as you captain your own LEGO themed boat.
Add some imagination and invention to your holiday with a visit to LEGOLAND® Florida.
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LEGOLAND® FLORIDA RESORT
LEGOLAND® WATER PARK Build, dine and make a splash at LEGOLAND® Water Park. Open seasonally*, LEGOLAND® Water Park is the perfect introduction to water parks for younger children. Build a LEGO® raft as you float down the lazy river or take on several thrilling tubes! With fiveacres of slides and splashes you will be entertained all day!
LEGOLAND® Water Park
DON’T MISS! LEGOLAND® WATER PARK Get ready to slide, splash and build your way to fun at LEGOLAND® Water Park. From the LEGO® wave pool to the Build-A-Raft lazy river, tube slides, body slides and interactive water-play structures - Joker
Customer Review “Excellent day out for all the family” -
Soaker and DUPLO®Safari - your kids will soak up tons of fun!
STAR DON’T
Philip Eden, 25 April, 2022
FUN FOR KIDS
MISS
Build-a-Raft River
Joker Soaker
Build-a-Raft River - Who can build the biggest, best LEGO® raft?
Joker Soaker - Slide, splash and get soaked in this interactive play
You can! Imagine, design and build your own unique LEGO® vessel
area filled with slides, climbing areas, water spouts, and a wading pool!
and float around the 1000-foot-long lazy river, featuring playful LEGO® models, flowering vegetation and palm trees.
Build-A-Boat - Make a splash at LEGOLAND® Water Park! Here you can build and race your own LEGO® watercraft.
x
THRILL RIDES
FAMILY FUN
Twin Chasers
DUPLO® Splash Safari
Twin Chasers - Ride tubes 375-feet down an intertwining pair of
DUPLO® Splash Safari - The slides may be smaller, but the fun
enclosed water slides before plunging into a refreshing pool below.
is still big time with DUPLO® characters ready to splash and spray.
Splash Out - Ready, set, slide! Thrill seekers can choose their
Designed for kids 6 & under.
LEGO® Wave Pool - Catch some waves or cool off where the
adventure…
waves are just big enough for all ages to enjoy. Get ready to slide, splash and build your way to fun at LEGOLAND® Water Park *Usually open March through October. Prices, times and schedules subject to change without notice. LEGO, the LEGO logo, the Minifigure and LEGOLAND® are trademarks of the LEGO Group. THE LEGO® MOVIE © & ™ LEGO Group & Warner Bros. Entertainment Inc. All Rights Reserved. ©2023 ABD Ltd/Ent. One UK Ltd. ©2023 The LEGO Group. LEGOLAND® FLORIDA RESORT IS A PART OF THE MERLIN ENTERTAINMENTS GROUP®.
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Theme Parks & Attractions
Kennedy Space Center Visitor Complex ‘Look Up’ SM
Welcome to the Greatest Space Adventure on Earth! Touch an actual moon rock, meet a veteran NASA astronaut, experience Space Shuttle Atlantis®, Heroes & Legends featuring the U.S. Astronaut Hall of Fame®, Gateway: The Deep Space Launch Complex, and the Apollo/Saturn V Center and so much more - all in the same day.
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Don’t Miss!
ATTRACTION
FUN FOR KIDS
Gateway
Space Shuttle Atlantis
GATEWAY™ - See the visionary designs paving the way for
Space Shuttle Atlantis - Immerse yourself in a true space flight
human deep space travel while discovering the current cutting-
experience with NASA’s most astonishing spacecraft ever.
edge space exploration innovations from NASA and commercial
IMAX® Theater - It’s the next best thing to being in space, minus
partners. Enter the spaceport of the future and launch aboard one
the microgravity, and you can eat popcorn!
of four unforgettable journeys at Spaceport KSC.
KENNEDY SPACE CENTER
STAR NEWEST
Planet Play - A new, fully immersive multiple story play
Heroes & Legends Presented by Boeing®- Re-live the thrills
experience designed for a younger generation of space explorers
and dangers of America’s earliest space missions and embark on
ages 2 – 12. Planet Play is an indoor interactive play area that will
a journey designed to spark thought about how humans define a
bring space right here to Earth.
hero.
SIMULATORS
FAMILY FUN
Shuttle Launch Experience®
View a Rocket Launch
Shuttle Launch Experience® - Strap in for a simulation of the
Rocket Launch - Only at KSC can you view an actual launch!
space shuttle’s eight-and-a-half-minute ascent into orbit!
Launch days are frequent and you may just be there to watch the
ISS Triumph of Technology - Explore the modules and
power and visual spectacle of a mission to space.
microgravity of the International Space Station inside Space
Journey to Mars Launched by United Launch Alliance -
Shuttle Atlantis.
This multimedia exhibit combines live theatre with interactive
Astronaut Training Simulators - Train like an astronaut in the
experiences to educate and inspire the next generation of space
essential functions of space flight with high-tech simulators (additional cost).
explorers.
Kennedy Space Center Visitor Complex Tickets
Kennedy Space Center
Kennedy Space Center
Rocket Garden
VAB Building
Admission - Enjoy Space Shuttle AtlantisSM, the Shuttle Launch
Kennedy Space Center with Transport - This ticket includes
Experience®, 3D space films, Astronaut Encounter, Journey to Mars:
round-trip transportation from Orlando and a narrated NASA Bus
Launched by United Launch Alliance, and so much more. Get a
tour along with all the great attractions included with admission.
behind-the-scenes glimpse on the KSC Bus Tour to the Apollo/ Saturn V Center which features a fully restored Saturn V rocket, one of only three in the world.
Scan for the latest ticket prices
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Theme Parks & Attractions
Merlin Entertainments Two Adventures, One World of Fun! Plunge under the sea and meet our favourite fishy friends before strutting down the red carpet to take the #BestSelfieEver with your favourite celebs!
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Don’t Miss!
Justice League™ at Madame Tussauds Orlando
Dwayne “The Rock” Johnson
Superman
Step into the spotlight at the World’s Greatest Wax Museum! Join
Calling all heroes! The Justice League needs YOUR help to save
Dwayne “The Rock” Johnson on set, star in Ariana Grande’s next
the city!
music video, and step into Maluma’s Medellín paradise.
Superman - Help Superman save Metropolis and show off your
Hottest Celebrities - Party with Pitbull on his yacht, show off
strength by lifting a real helicopter!
your touchdown dance with Dan Marino, and rub shoulders with
Wonder Woman™ - Save the world with Wonder Woman and
the Hollywood elite!
defeat LexCorp.
SEA LIFE Orlando Aquarium
SEA LIFE Orlando Aquarium
360º Tunnel
Interactive Rock Pools
Dive into adventure and come face-to-fin with our thousands of
Touch Tank - Touch real sea stars and sea anemones in our
sea creatures.
coastal rockpool!
MERLIN ENTERTAINMENTS
Madame Tussauds Orlando
360º Tunnel - Explore Florida’s ONLY 360° Ocean Tunnel as sharks, eels, sea turtles, and tropical fish swim over, under, and all
Conservation - Meet Ted, the loggerhead sea turtle that was
around you!
voted Orlando’s Most Loved Animal and learn all about his
Behind the Scenes Tour - Learn how we care for our thousands
contributions to conservation efforts!
of sea creatures, get a bird’s eye view of our ocean tanks, and even
Jelly Wall - This one-of-a-kind jellyfish exhibit allows you to
feed some of our fish!
change the lights in the habitat and lets you see the creatures in a kaleidoscope of colour. Watch as these otherworldly creatures drift weightlessly.
Merlin Entertainments Tickets TICKETS
Madame Tussauds Orlando Admission Ticket
SEA LIFE Orlando Admission Ticket
Madame Tussauds Orlando & SEA LIFE Combo Ticket
Prices, times, and schedules are subject to change without notice. SEA LIFE Orlando Aquarium and Madame Tussauds Orlando are a part of the Merlin Entertainments Group. Legal line. Images depict wax figures created and owned by Madame Tussauds. Madame Tussauds reserves the right to remove and/or change figures in the attraction. Justice League and all related characters and elements © & ™ DC Comics and Warner Bros. Entertainment Inc. (s23). Please see our website for pricing options
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HALLOWEEN HORROR NIGHTS AT UNIVERSAL ORLANDO RESORT Uniquely terrifying haunted
houses and scream-inducing scare zones have made Universal Orlando Resort’s Halloween Horror Nights (select nights in fall), The World’s Premier Halloween event*. *Named Best Halloween Event by Amusement Today’s Golden Ticket Awards for 12 years (2006, 2008-2018).
star
Halloween Horror Nights
HAUNTED HOUSES
SCARE ZONES
What to Expect - Watch your back as you make your way through
What to Expect - If you think you can relax outside of the the
haunted houses inspired by the biggest names in horror, plus
haunted houses, you’re dead wrong. Universal’s scare zones are filled
Universal’s own twisted creations.
with scareactors on the prowl.
TICKET INFORMATION
WHY BOOK WITH US
Tickets - Halloween Horror Nights is a separately ticketed event
Rating - We pride ourselves on our 5 star Feefo rating.
taking place at Universal Studios Florida. Grab your tickets to the terror and experience terrifying haunted houses, sinister scare zones, outrageous live entertainment and some of the park’s most
Prebook - If you’re visiting Orlando in September and October be
exhilarating attractions!
sure to pre-book your tickets as this event sells out fast!
Halloween Horror Nights is a separately ticketed event. Event occurs rain or shine. No rain checks, returns or refunds. Prices, dates, times, attractions, entertainment, and/or experience details are subject to availability, changes and/or cancellation without notice. Parks/attractions/entertainment may close or be unavailable due to capacity and benefits are subject to change without notice. Free self-parking after 6PM and Universal Cinemark Matinee Free Parking Program are not valid for Halloween Horror Nights event nights. Other restrictions may apply. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved.
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MORE TO DO IN ORLANDO
DINING & ENTERTAINMENT Experience the best shows outside of the theme parks in Orlando! From hilarious comedy dinner shows to a journey back to the 11th Century to meet Queen Dona Maria Isabella in the Medieval Times Dinner Show, there’s something for everyone.
thumbsup We Recommend
Combine a dining experience with an activity from pages 36 and 37.
Medieval Times Dinner
SLEUTHS MYSTERY DINNER
MEDIEVAL DINNER Medieval Times Dinner & Tournament - Preside over a tournament of
Sleuths Mystery Dinner Show - Mingle with suspicious characters,
knights who gather in celebration to test their skills against one another
collect clues and keep your wits about you... If you’ve ever fancied
in a series of games, jousting and combat. With so much excitement,
yourself as a bit of a closet Poirot (or maybe more of a Clouseau)
you’ll build up an appetite. Enjoy a delicious “hands-on” medieval-style
then dust off your magnifying glass and deer stalker - your time has
four-course meal. The experience culminates with the Tournament
come! There’s a whole world of mystery and intrigue to step into at
Royale where guests join in and cheer their knight to victory.
Sleuths Dinner Show and you are needed to solve the crime!
OUTTA CONTROL MAGIC SHOW The Outta Control Magic Comedy Dinner Show - This hilarious show combines high-energy comedy improvisation, spectacular magic and lots of audience participation to thoroughly entertain audiences of all ages. Minds will be read, predictions will come true, and audience members’ personal items will vanish and reappear. The crowds don’t just watch the Outta Control Dinner Show, they become part of it!
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DINING EXPERIENCES Experience a variety of dining options in Orlando. Whether you’re in the parks or exploring everything Orlando has to offer, be sure to head to some of our top pick dining experiences.
thumbsup We Recommend
Try one of Guy Fieri’s signature burgers at Planet Hollywood.
Planet Hollywood, at Disney Springs
PLANET HOLLYWOOD
DINING AT SEAWORLD
Planet Hollywood Orlando Meal Pass - Pre-purchase our great-
Dine with Orcas - Dive into Orlando’s most immersive and
value Planet Hollywood Meal Pass and enjoy a classic American
memorable family dining experience. Dine next to the killer whales
meal for less in the heart of Disney Springs. Plus when you present
and watch the specialised care they receive daily in their home.
your ticket at the main host stand you will receive VIP priority
Following your meal, you’ll get an up-close view into the relationship
seating at the first available table and the opportunity to bypass
shared between the animal care specialists and killer whales as you
the main line outside.
discover the unique characteristics of these majestic animals.
*Admission to SeaWorld required but not included
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MORE TO DO IN ORLANDO
DINING EXPERIENCES There’s plenty to choose from when it comes to dining in Orlando. Remember to pick up a discount card before you go to save you money on hundreds of restaurants across Orlando!
Customer Review “Excellent value for money and a no-brainer purchase! Saved way more than it cost! Highly recommended!” - Karen Stapley, Nov 2022
KIDS EAT FREE CARD
VIP SHOP & DINE 4LESS CARD
Orlando Kids Eat Free Card GOLD - The must-have meal ticket for
VIP Shop & Dine 4Less Card Gold* - Whether you’re dining alone or
your Orlando holiday offering unbeatable value for any party with a
spending an evening with friends or family, the Orlando VIP Shop & Dine
child aged 11 years or under. Enjoy UNLIMITED ‘Kids Eat Free’ meals at
4Less Card GOLD is your ticket to fantastic dining with savings of up to
over 100 family-affordable restaurants plus exclusive GOLD extras. This
25%. And the best bit of all....the more times you dine out, the more you
exceptional ticket is accepted at a huge range of restaurants around
save! This fantastic money-saving card is valid at more than 100 different
the International Drive, Kissimmee, Lake Buena Vista, Sandlake Road
Orlando restaurants around the International Drive, Universal Orlando Area
and Universal Orlando areas and includes a massive variety of eating
& Sandlake Road, Kissimmee and Lake Buena Vista areas offering a wide
options from budget to fine dining and everything in between.
choice to satisfy all tastes and budgets. Choose from American, Italian, Indian cuisines, steakhouses to seafood plus much more!
Scan for the latest Orlando dining offers
*The card must be presented at the time of ordering your meal and one free child meal is offered with the purchase of an adult meal or entrée. The card expires after 90 days from first time of use and is valid for children 11 and under (1 card per child accompanied by a full-paying adult). This offer is valid whilst stocks last for all new Orlando bookings over £500. You will be sent one Kids Eat Free Card for each child (0-11 years) on your booking. The Kids Eat Free Card cannot be used in conjunction with any other offers or discounts.
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EXPLORE MORE IN ORLANDO 01
ICON PARK This place is full of iconic moments. Maybe yours is the view from the top of The Wheel at ICON Park — that time where you see Orlando like never before. It could be seeing a wax sculpture of your favourite celebrity, watching a shark swim right over your head at SEA LIFE, or finally beating Dad in ‘In The Game.’ Maybe it’s a perfect conversation with friends over good beer and good food, or maybe it’s just the quintessential photo with The Wheel in the background. Whatever it is, your iconic moment is waiting.
02
GATORLAND Visit Orlando’s Gatorland, a 110-acre theme park and wildlife preserve and the alligator capital of the world. See thousands of alligators and crocodiles. Venture into the Alligator Breeding Marsh for an unforgettable, up-close view of hundreds of gators. Discover the free-flight aviary, petting zoo, 3 great animal shows, animal exhibits and much more!
03
ORLANDO MAGIC BASKETBALL Experience the NBA live with an Orlando Magic game at Amway Center, featuring worldclass basketball and non-stop entertainment! You don’t have to be a sports fan to enjoy an Orlando Magic game. It’s an amazing event packed with fun for the whole family – including interactive fan areas, halftime performances, dance teams, the tallest scoreboard in the NBA and more! Catch a Magic game in Orlando from October to April!
Option with round-trip transportation is available
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MORE TO DO IN ORLANDO
04
07
WonderWorks, also known as the
Embark on a colourful adventure where
upside down house, is an indoor
colour, chemistry and digital technology
attraction with over 100 interactive
combine to create a one-of-a-kind
exhibits. Experience the Bed of Nails,
family attraction. Imagination is your
Wonder Coaster, Glow-In-The-Dark
greatest tool at Crayola Experience,
Ropes Course, Laser Tag, Bubble Lab,
where 27 hands-on attractions create a
Space Discovery Zone, and more!
day of colourful fun for the entire family.
05
08
Get ready to go wild on this
Central Florida’s ultimate airboat ride
exciting, family-friendly 30-minute
for over 28 years. Visit the Native
airboat ride! Travel the perimeter
American village, alligator oasis,
of Wild Florida’s beautiful nature
butterfly exhibit & BBQ restaurant.
preserve and get up close to the
FREE admission to the park with
wonderful Floridian wildlife.
purchase of airboat ride. Experience
WONDERWORKS ORLANDO
CRAYOLA EXPERIENCE ORLANDO
WILD FLORIDA AIRBOAT RIDE
BOGGY CREEK AIRBOAT ADVENTURES Option with round-trip transportation is available
mining for gems & fossils (additional cost).
06
09
I-RIDE TROLLEY
I-Ride Trolleys are the fun way to get around the International Drive Resort Area. It’s a charming throwback to yesteryear, but with the modern day comforts of airconditioning and a smooth ride! Stops are situated up and down the main thoroughfares and trolleys
ORLANDO EXPLORER PASS Want to see more of Orlando? With the Orlando Explorer Pass enjoy 4 ‘must-do’ attractions in one convenient pass! Plus, save up to 35% off combined individual admission prices.
come along every 20 minutes or so, 8:00 am to 10:30 pm.
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We’ve created some great-value combo tickets so you can enjoy more of
ORLANDO COMBO TICKETS
the amazing Florida theme parks! With access to up to 13 different parks, you’ll not only experience all the best rides and watch the best shows, but you’ll save money whilst doing so.
Walt Disney World Resort
Universal Orlando Resort
LEGOLAND®
SeaWorld Parks & Entertainment®
Florida Resort
Orlando Freedom Ticket™ Orlando Freedom Ticket™ Ultimate Disney and Universal Combo Ticket Disney and SeaWorld Parks Combo Pass Orlando 6 Park FlexiTicket Disney and LEGOLAND® Florida Combo Ticket LEGOLAND® Florida and SeaWorld
Scan for the latest ticket prices
PROTECT YOUR TICKETS with our Flex Ticket Protection for a little extra. Each level of protection includes: MOST POPULAR
Flex tickets
Standard tickets
Flex-Plus tickets Free Covid Cover & Ticket Protection
Free Covid Cover & Ticket Protection Free Covid Cover* Lowest priced ticket
Lost, stolen or damaged ticket protection
Lost, stolen, damaged ticket protection
star
Replacement tickets sent or available for pickup in Orlando Emergency telephone number star
Orlando Emergency phone number Unlimited star
star
star
date & time changes Full refund on non-activated star
Unlimited free date & time changes
tickets Cancel for free before departure star
*Free Covid Cover may be withdrawn at any time for new bookings.
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Disney Band included with every Disney Magic Ticket & Disney Combo* You can use your Disney Band to… • Enter all the Disney Parks^ • Connect Disney PhotoPass images to your account • Access Lightning Lane reservations
Reasons to book with us
Always Cheaper than the Gate
Gate-Ready Theme Park Tickets
Instant Ticket Delivery
£25pp Deposit
FREE Gifts
*T&Cs apply. Receive one Disney Band with every 2023 Disney Magic Ticket or Disney Combo Ticket purchased. Disney Bands must be collected from Planet Hollywood at Disney Springs. Disney Bands cannot be posted to customers in advance of their Orlando holiday. Disney Band(s) are not required to enter the Disney Parks and these can be collected at any time during your Orlando holiday. However, should you wish to use your Disney Band(s) as your admission ticket, please collect your Disney Band(s) before. Details of how to collect your Disney Band(s) and link to My Disney Experience will be included in your AttractionTickets.com documentation. Your Bands cannot be replaced should they be lost or stolen. If they are lost or stolen during your holiday, your tickets and ticket numbers will still work to get you entry into the Parks. Offer may be withdrawn at any time without notice and is only valid whilst stocks last. ^With a valid Disney Ticket and Disney Theme Park Reservation. Disney Band is for illustration purposes only.
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Disney Resort hotels 6
3
1
8
7
10 2
9
4
5
11 16 12 13 22
15
23
21
14 24
27 26
25 28 29
Gulf Coast beaches
ESPN Wide World of Sports Complex
1hr 30
Why book with us? Twenty Years
ABTOT Protected
Flexible Payments^
20 years of experience
When you book with us, you can
No need to pay up front. Your £100 deposit secures your
selling Disney Tickets
book knowing your hotel and ticket
booking and you can pay off your holiday gradually.
package is ABTOT protected.
Amend for Free*
Low Deposits
Need to change names, dates, hotel...? No problem! You can
Secure your dream Orlando hotel package and exclusive theme park
amend your booking for free up to 7 days prior to departure.
benefits with a £100 deposit. Guarantee our current prices and spread the cost of your booking. (Balance due 60 days prior to departure.)
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Orlando International Airport
30 mins 1hr 30
Florida Mall Shopping
30 mins
Stay at a Disney Resort hotel and the magic never stops. It will stay with you long after leaving the Parks. Disney Resort hotels are right in the middle of the magic, surrounding you
International Drive
30 mins
with excitement and fun. It’s more than just a place to sleep,
Premium Shopping Outlet
30 mins
it’s a holiday experience all by itself.
WALT DISNEY WORLD RESORT MAP: Magic Kingdom Resort Area
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19
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2
Disney’s Polynesian Village Resort
48
3
Disney’s Contemporary Resort
48
4
Disney’s Wilderness Lodge
49
5
The Cabins at Disney’s Fort Wilderness Resort
49
6
Bay Lake Tower at Disney’s Contemporary Resort
49
7
The Villas at Disney’s Grand Floridian Resort & Spa
49
8
Disney’s Polynesian Villas & Bungalows
49
9
Boulder Ridge Villas at Disney’s Wilderness Lodge
49
10 Copper Creek Villas & Cabins at Disney’s Wilderness Lodge
49
page
11 Disney’s Yacht Club Resort
51
12 Disney’s Beach Club Resort
51
13 Disney’s BoardWalk Inn
52
14 Disney’s Riviera Resort
53
15 Disney’s BoardWalk Villas
53
16 Disney’s Beach Club Villas
53
Disney Springs Resort Area
20
Kissimmee
5 mins
30 mins
page
17 Disney’s Port Orleans Resort — Riverside
55
18 Disney’s Port Orleans Resort — French Quarter
56
19 Disney’s Saratoga Springs Resort & Spa
57
20 Disney’s Old Key West Resort
57
Disney Animal Lodge Resort Area
Lake Buena Vista
page
Disney’s Grand Floridian Resort & Spa
EPCOT Resort Area 18
1
DISNEY RESORT HOTELS
Sanford International Airport
Stay in the heart of the magic and fun...
page
21 Disney’s Animal Kingdom Lodge
59
22 Disney’s Animal Kingdom Villas
59
23 Disney’s Coronado Springs Resort
60
24 Disney’s All-Star Sports Resort
61
25 Disney’s All-Star Music Resort
61
26 Disney’s All-Star Movies Resort
61
Disney’s Hollywood Studios Resort Area
page
27 Disney’s Caribbean Beach Resort
63
28 Disney’s Art of Animation Resort
64
29 Disney’s Pop Century Resort
65
Check the Know Before You Go hub at d isneytraveltradeinfo.com/wdwws for the most up to date information. Certain parks, hotels, restaurants and other offerings may be modified or unavailable, limited in capacity and subject to limited availability or closure.
To gain entry into a Theme Park, both a valid ticket and reservation for the same Theme Park on the same date are required. You must make a separate reservation for each date you plan to visit, even with a multi-day ticket, at each Theme Park you wish to attend. Before your purchase you will be presented with an availability calendar which is for guidance purposes only and may not represent the capacity and availability at the time you reserve your Theme Park attendance. After your purchase and receipt of your booking reference number, you will gain access to the Disney Park Pass reservation system to reserve your attendance date(s) at your chosen Theme Park. Reservations are subject to availability and are not guaranteed until valid. We recommend that you make your Theme Park reservation as soon as available after your purchase. Tickets will include admission to Disney’s Blizzard Beach or Disney’s Typhoon Lagoon Water Park, whichever is open. Currently reservation is not required to visit a Disney Water Park, but reservation requirements may change. Disney Water Parks are subject to rehabilitation, seasonal, capacity and weather closures. Some experiences, shows or events may be modified depending on relevant health and safety requirements or other reasons including but not limited to adverse weather or refurbishment. Walt Disney World will not be liable for related consequences on your holiday or visit. Important details to know before you visit: disneytraveltradeinfo.com/wdwws. Information correct as of December 2022. As to Disney artwork and properties, © 2023 Disney. All rights reserved. © 2023 Disney/Pixar. All rights reserved.
©Disney
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Breakfast à la Art with Mickey & Friends at Topolino’s Terrace – Flavors of the Riviera
With over 250 different locations across the entire Walt Disney World Resort, you’ll be spoilt for choice when it comes to dining. Whether you choose to tuck in at your Disney Resort hotel, or dine in the Parks, other Disney Resort hotels or Disney Springs, you can be sure to find the quality and flexibility you’d expect from Disney, from snacks and quick bites to sumptuous sit-down family meals.
UNCOVER THE CHOICE QUICK–SERVICE DINING*
RESTAURANT DINING*
Quick-Service restaurants offer a wide variety of food for breakfast,
There are a wide variety of options available, from family casual
lunch or dinner from soups, sandwiches and salads to pastas, fish,
or Character Dining, to the unparalleled cuisine at the more
chicken and more. Plus, with My Disney Experience, you can order
upscale Signature Restaurants. Advance reservations are
ahead at select dining locations and pick up food during a
strongly recommended, and can now be made up to 60 days in
designated arrival window.
advance of arrival at select dining locations.
Satu’li Canteen* Indulge in a Na’vi-inspired menu and quench your thirst the Pandoran way at the otherworldly pit-stop Satu’li Canteen, Disney’s Animal Kingdom Theme Park. Guests must be 21 years of age or over to consume alcohol;
Satu’li Canteen
Check the Know Before You Go hub at disneytraveltradeinfo.com/wdwws for the most up to date information. Certain parks, hotels, restaurants and other offerings may be modified or unavailable, limited in capacity and subject to limited availability or closure.
42
Garden Grill Restaurant* See Chip ‘n’ Dale and their Disney pals as you dig into family-style dining and revolve around vibrant views from Living with the Land – at the Garden Grill Restaurant, EPCOT.
valid photo ID is required.
All elements of your booking are subject to capacity and availability. Some experiences, shows or events may be modified depending on relevant health and safety requirements or other reasons including but not limited to adverse weather or refurbishment. Walt Disney World will not be liable for related consequences on your holiday or visit. Important details to know before you visit: disneytraveltradeinfo.com/wdwws. To gain entry into a Theme Park, both a valid ticket and reservation for the same Theme Park on the same date are required. You must make a separate reservation for each date you plan to visit, even with a multi-day ticket, at each Theme Park you wish to attend. Before your purchase you will be presented with an availability calendar which is for guidance purposes only and may not represent the capacity and availability at the time you reserve your Theme Park attendance. After your purchase and receipt of your booking reference number, you will gain access to the Disney Park Pass reservation system to reserve your attendance date(s) at your chosen Theme Park. Reservations are subject to availability and are not guaranteed until valid. We recommend that you make your Theme Park reservation as soon as available after your purchase.. Tickets will include admission to Disney’s Blizzard Beach or Disney’s Typhoon Lagoon Water Park, whichever is open. Currently reservation is not required to visit a Disney Water Park, but reservation requirements may change. Disney Water Parks are subject to rehabilitation, seasonal, capacity and weather closures. Information correct as of December 2022. As to Disney artwork and properties, © 2023 Disney. All rights reserved.
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DISNEY DINING
The Trolley Car Café,
Milk Stand at Star Wars: Galaxy’s Edge®
Disney’s Hollywood Studios
DRINKS
SNACKS Whatever your mood, there’s a snack to suit! Snacks are available
We know adventuring is thirsty work but don’t worry, there’s a huge
at quick-service restaurants, outdoor food carts and selected
variety of drinks to choose from. Ranging from speciality
merchandise locations across the Disney Parks. There’s a wide
refreshments like artisan milkshakes, smoothies, hot chocolates,
range of options, from healthy choices like bottled water and fresh
sodas, coffee and tea, to alcoholic beverages† including cocktails,
fruit, to frozen treats, soft drinks, popcorn and out-of-this-world
there’s something to quench everyone’s thirst.
desserts. Look out for extra-special themed snacks, bringing your favourite Disney adventures straight to your taste buds — and don’t forget to save time and order ahead with your My Disney Experience account!
Aloha Isle*
Oga’s Cantina* & Milk Stand*
Legend has it, there’s a dessert stand in Adventureland, Magic Kingdom Park that doles out the sweetest smiles every time! Aloha Isle is where you’ll find the much sought-after soft-serve delight known as Pineapple DOLE Whip®, as well as frosty floats galore.
For those who have long dreamed of visiting one of the galaxy’s most infamous watering holes, Oga’s Cantina brings that dream to life! It’s popular though, so reservations are recommended. Or why not try Batuu’s famous blue or green milk at the Milk Stand? You’ll find both in Star Wars: Galaxy’s Edge® at Disney’s Hollywood Studios. Guests must be 21 years of age or over to consume alcohol; valid photo ID is required. There is a maximum of 2 drinks per Guest.
Oga’s Cantina at Star Wars: Galaxy’s Edge®
HANDY HINTS BEFORE YOU GO DINING RESERVATIONS Guests can now make dining reservations up to 60 days in advance of arrival at select dining locations. These are highly recommended for in-park table-service restaurants. A confirmed dining reservation is required for day Guests dining at a Disney Resort hotel and is highly recommended for Guests staying overnight at a Disney Resort hotel.
MOBILE ORDERING & CHECK-IN When in Walt Disney World, you can use My Disney Experience to check-in for dining reservations and pre-order food at Quick-Service venues. There’s also a walk-up waitlist for participating Table-Service restaurants, allowing Guests in parties of seven or less to check the wait time and join the virtual queue.
CHARACTER DINING You can enjoy Character Dining experiences throughout the Resort. Why not try the Garden Grill Restaurant* in EPCOT with Chip ‘n’ Dale and friends, or Disney’s Riviera Resort where you can have Breakfast à la Art with Mickey & Friends at Topolino’s Terrace – Flavors of the Riviera.
CASHLESS PAYMENT We recommend Guests use cashless payment methods such as debit or credit cards, Topollino’s Terrace Flavors of the Riviera
mobile wallets, or Disney Gift Cards when making purchases across the Resort. Disney Gift Cards can be purchased at Guest Relations, or at select merchandise locations.
*In-park dining requires a park reservation and valid admission for the same park on the same date for each person in your party ages 3 and up via the Disney Park Pass system. Dining reservations do not guarantee admission to the park. †Guests must be 21 years of age or over to consume alcohol; valid photo ID is required. © 2023 Disney. All rights reserved. © 2023 Disney © 2023 20th Century Studios. © 2023 Disney © & TM 2023 Lucasfilm Ltd.
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Pluto and Goofy at Disney’s Contemporary Resort
Walt Disney World Resort in Florida offers a magical world of wonder just waiting to be explored. And you’re invited to come stay in the magic with the Disney Resorts Collection.
44
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DISNEY RESORT HOTELS
Disney’s All-Star Movies Resort
Disney Skyliner
IMMERSE YOURSELF IN MAGIC
GET AROUND WITH EASE
Disney Resort hotels feature the same legendary storytelling,
Enjoy the ease and convenience of getting around Walt Disney
detail and Guest service found in the Theme Parks. You’ll
World Resort with fun transportation options. Zip about on the
experience enchantment around every corner, from themed
world-famous monorail, fly high on Disney Skyliner and cruise
pools with slides and poolside activities to dining experiences
along serene waterways aboard a water taxi. Some of the
and unique recreation such as Movies Under the Stars. You
Disney Resort hotels are even within walking distance of a
may even spot some familiar Disney friends.
Theme Park.
Disney’s Animal Kingdom Lodge
Disney’s Riviera Resort
THEMED RESORTS THAT BRING STORIES TO LIFE
OPTIONS FOR 5 OR MORE GUESTS
Prepare to be immersed in fantastical settings inspired by worlds
Feel right at home in accommodations that go beyond the
both real and imagined–including some of your favourite Disney
traditional hotel room. With room types that accommodate
and Pixar tales. Whether you’re taking in views of an African
everything from intimate getaways for two to extended family
savanna, swimming alongside Nemo and friends or savouring the
gatherings for 12, separate bedrooms, kitchenettes and living
flavours of the Polynesian Isles, you’ll find fun and surprising
areas, there truly is something for nearly every family size and
Disney touches in every detail.
budget.
Check the Know Before You Go hub at disneytraveltradeinfo.com/wdwws for the most up to date information. Certain parks, hotels, restaurants and other offerings may be modified or unavailable, limited in capacity and subject to limited availability or closure.
To gain entry into a Theme Park, both a valid ticket and reservation for the same Theme Park on the same date are required. You must make a separate reservation for each date you plan to visit, even with a multi-day ticket, at each Theme Park you wish to attend. Before your purchase you will be presented with an availability calendar which is for guidance purposes only and may not represent the capacity and availability at the time you reserve your Theme Park attendance. After your purchase and receipt of your booking reference number, you will gain access to the Disney Park Pass reservation system to reserve your attendance date(s) at your chosen Theme Park. Reservations are subject to availability and are not guaranteed until valid. We recommend that you make your Theme Park reservation as soon as available after your purchase. Tickets will include admission to Disney’s Blizzard Beach or Disney’s Typhoon Lagoon Water Park, whichever is open. Currently reservation is not required to visit a Disney Water Park, but reservation requirements may change. Disney Water Parks are subject to rehabilitation, seasonal, capacity and weather closures. Some experiences, shows or events may be modified depending on relevant health and safety requirements or other reasons including but not limited to adverse weather or refurbishment. Walt Disney World will not be liable for related consequences on your holiday or visit. Important details to know before you visit: disneytraveltradeinfo.com/wdwws. Information correct as of December 2022. As to Disney artwork and properties, © 2023 Disney. All rights reserved.
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Disney Resort hotels
Magic Kingdom Resort Area
46
Mickey at Cinderella Castle, Magic Kingdom Park. © 2023 Disney. All rights reserved.
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MAGIC KINGDOM RESORT AREA
DISNEY’S GRAND FLORIDIAN RESORT & SPA STAR STAR STAR STAR STAR Victorian elegance meets modern sophistication at this lavish Disney Resort hotel. Unwind outdoors, indulge in a luxurious massage and watch evening fireworks light up the sky over Cinderella Castle. Just one stop to Magic Kingdom Park on the complimentary Resort Monorail, this timeless Victorianstyle marvel evokes Palm Beach’s golden era.
Disney’s Grand Floridian Resort & Spa
STANDARD
Rooms • Sleeps up to 5 guests^
Facilities Balcony/Patio Flatscreen TV Mini fridge Coffee maker star
star
star
star
Complimentary Wi-Fi In-Room safe Hair dryer Iron star
star
star
and ironing board
Dining Signature Dining Cítricos – Dine underneath the lovely London sky in this newly re-imagined restaurant inspired by Mary Poppins Returns. Narcoossee’s – Waterfront restaurant offering fresh seafood. Victoria & Albert’s – Experience the ultimate in fine dining. Choose from two tasting menus, each designed to delight.
Disney Character Dining
• Standard Room with Lagoon or Theme Park Views^
1900 Park Fare – All-you-care-to-enjoy buffets.
UPGRADE
Rooms • Deluxe Room, Club Level* - Sleeps up to 4 guests • Deluxe King Room, Club Level* - Sleeps up to 3 guests • One Bedroom Suite, Club Level Access^ - Sleeps up to 6 guests More room options on our website
Casual and Quick-Service Dining Grand Floridian Cafe – Serves breakfast, lunch and dinner Gasparilla Island Grill – Quick-service restaurant
Other Dining Private dining, lounges, poolside bars, afternoon tea and room service
All rooms can accommodate + 1 infant under 3 years old in a cot.
Leisure Facilities 2 pools, waterslide and whirlpool Spa Health club Fishing Jogging trail
Transport and Location
star
Transport to other Walt Disney World Resort locations approximately every 10 minutes.
BUS
WATER TAXI
MONORAIL
star
star
star
star
Basketball court Private cabana rental Campfire activities
star
Disney movies under the stars Games arcade
star
star
star
star
Children’s wet play area
SKYLINER
Disney’s Grand Floridian Resort & Spa
Check the Know Before You Go hub at disneytraveltradeinfo.com/ wdwws for the most up to date information. Certain parks, hotels, restaurants and other offerings may be modified or unavailable, limited in capacity and subject to limited availability or closure. Standard Room
One Bedroom Suite
wifi Complimentary Wi-Fi callbell Concierge Services pool Pool dumbbell Health Club Fitness Full-Service Spa utensils Dining wheelchair Wheelchair Access and more © 2023 Disney. All rights reserved. *Located in the Main Building. ^Located in the Outer Building.
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DISNEY’S POLYNESIAN VILLAGE RESORT STAR STAR STAR STAR STAR
Celebrate the spirit of the South Pacific at this oasis of tropical palms, lush vegetation and so much more. From moonlit nights immersed in the outdoor island ambience to the exotic tastes of world-class restaurants, discover the signature tropical atmosphere that’s made Disney’s Polynesian Village Resort a favorite Disney destination since 1971. Plus travel by monorail to Magic Kingdom Park and Disney’s Polynesian Village Resort
EPCOT from this Resort.
Rooms • Standard - Sleeps up to 5 guests • Standard Room with Lagoon, Theme Park, Pool and Marina Views • Club Level Rooms (Theme Park/Lagoon/Garden Views) - Sleeps up to 5 guests • One Bedroom Suite, Club Level - Sleeps up to 5 guests More room options on our website
Transport Standard Room
Transport to other Walt Disney World Resort locations approximately every 10 minutes.
Dining Start your day with a bountiful breakfast or sit down to a Polynesian-themed dinner at ‘Ohana. Be sure to try the decadent breakfast classic Tonga Toast at Capt. Cook’s or Kona Café.
Lava Pool
wifi Complimentary Wi-Fi callbell Concierge
Services pool Pool
utensils
Dining
wineglass
Bar
garage Valet
Parking wheelchair Wheelchair Access
DISNEY’S CONTEMPORARY RESORT STAR STAR STAR STAR STAR
Retreat to this ultra-modern Disney Resort hotel and discover award-winning dining, spectacular views and dazzling pools. Whether you’re staying in the iconic A-frame Contemporary tower or the nearby Garden Wing, you can walk to Magic Kingdom Park main gate or catch the Resort Monorail as it breezes through the tower. Disney’s Contemporary Resort
Rooms • Standard - Sleeps up to 5 guests • Standard Room with Garden Views • Atrium, Club Level (Standard/Theme Park View) - Sleeps up to 5 guests • One Bedroom Suite, Club Level - Sleeps up to 6 guests • Two Bedroom Suite, Club Level - Sleeps up to 8 guests • Garden Wing One Bedroom Suite - Sleeps up to 4 guests More room options on our website
Main Tower - Theme Park View
Transport Transport to other Walt Disney World Resort locations approximately every 10 minutes.
Dining Treat yourself to an award-winning culinary experience and an epic vantage point for dinner at California Grill. Or experience Character Dining and an allyou-care-to-enjoy breakfast or dinner feast at Chef Mickey’s.
Bay Lake Pool
wifi Complimentary Wi-Fi callbell Concierge Services pool Pool dumbbell Health Club utensils Dining wineglass Bar garage Valet Parking wheelchair Wheelchair Access and more
Check the Know Before You Go hub at disneytraveltradeinfo.com/ wdwws for the most up to date information. Certain parks, hotels, restaurants and other offerings may be modified or unavailable, limited in capacity and subject to limited availability or closure. © 2023 Disney. All rights reserved.
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DISNEY’S WILDERNESS LODGE STAR STAR STAR STAR STAR
Escape to the rustic majesty of America’s Great Northwest. Inspired by craftsmanship and the beauty of the untamed wilderness. Soak in the great outdoors with nature trails or relax on a rocking chairs overlooking a murmuring creek. Inside, discover the rustic elegance of the stone hearth and Copper Creek Springs Pool
roaring fireplace.
Rooms
• Standard Room - Sleeps up to 4 guests • Standard Room with Nature or Courtyard Views • Standard Room, Club Level - Sleeps up to 4 guests • Deluxe Room, Club Level Access - Sleeps up to 6 guests All rooms can accommodate + 1 infant under 3 years old in a cot.
Transport
MAGIC KINGDOM RESORT AREA
National Park lodges, Disney’s Wilderness Lodge celebrates American
Transport to other Walt Disney World Resort locations approximately Standard Room
every 15 minutes.
Dining Savour a delicious dinner that the whole family will love, with appearances from Disney Characters at Story Book Dining at Artist Point with Snow White. Or toast to a stunning sunset featuring sweeping lake views at Geyser Point Bar & Grill.
Deluxe Room
wifi Complimentary Wi-Fi callbell Concierge
Services pool Pool dumbbell Health Club
utensils
Dining
wineglass
Bar
garage Valet
Parking wheelchair Wheelchair Access
THE CABINS AT DISNEY’S FORT WILDERNESS RESORT STAR STAR STAR STAR
For those after a truly relaxing retreat into the natural world, The Cabins at Disney’s Fort Wilderness Resort offer everything you could possibly want. Ideal for larger families, recreation includes swimming pools and boat rentals, fishing, carriage rides, campfires and sing-alongs under the stars. Meadow Swimmin’ Pool
Rooms • Cabins - Sleeps up to 6 guests All rooms can accommodate + 1 infant under 3 years old in a cot.
Transport Transport to other Walt Disney World Resort locations approximately every 15 minutes.
Dining Grab your breakfast, lunch and dinner to go at P & J’s Southern Takeout or The Cabins at Disney’s Fort Wilderness Resort
delight in a dinner show at Hoop-Dee-Doo Musical Revue.
Why We Love It
This hotel is the perfect rustic retreat after spending the day at the Disney Parks. Here you can truly relax and get back to nature as you spend your nights under the twinkling stars.
Cabin
soccer Children’s
Playground wifi Complimentary Wi-Fi
callbell Concierge
Services pool Pool
utensils
Dining
wineglass
Bar wheelchair Wheelchair Access
ALSO AVAILABLE: Bay Lake Tower at Disney’s Contemporary Resort | The Villas at Disney’s Grand Floridian Resort & Spa | Disney’s Polynesian Villas & Bungalows | Boulder Ridge Villas at Disney’s Wilderness Lodge | Copper Creek Villas & Cabins at Disney’s Wilderness Lodge
Check the Know Before You Go hub at disneytraveltradeinfo.com/ wdwws for the most up to date information. Certain parks, hotels, restaurants and other offerings may be modified or unavailable, limited in capacity and subject to limited availability or closure. © 2023 Disney. All rights reserved.
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Disney Resort hotels
EPCOT Resort Area
50
Spaceship Earth, EPCOT © 2023 Disney. All rights reserved.
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EPCOT RESORT AREA
DISNEY’S YACHT & BEACH CLUB RESORTS STAR STAR STAR STAR STAR The deluxe lakeside accommodation at Disney’s Yacht & Beach Club Resorts will take you back to a lazy 1870s beach holiday, where you can delight in the casual elegance of this New England-style Resort. Guests can relax on beautiful beaches, make a splash in the thrilling pool, explore the elegant gardens and wander by foot or by boat to EPCOT.
Disney’s Yacht Club Resort
STANDARD
Rooms • Sleeps up to 5 guests
Facilities Balcony/Patio Flatscreen TV Mini fridge Coffee maker star
star
star
star
Complimentary Wi-Fi In-Room safe Hair dryer Iron star
star
star
Dining Signature Dining Yachtsman Steakhouse – Dinner specialising in oak-fired grilled steaks
Magic Kingdom and ironing board Park
Casual Dining
Disney’s Contemporary Resort
Beaches & Cream Soda Shop – Lunch and dinner Ale & Compass Restaurant - Breakfast, lunch and dinner options
Rooms
ey’s Grand Floridian Resort & Spa
Lodge
• Club Level Rooms (Standard/Garden/Water Veiws) up to 4 guests
Quick-Service and Other Dining
UPGRADE
nimal odge
Cape May Cafe – All-you-care-to-enjoy dinner and seafood buffet
Disney’sWoods Wildernessor Water Views • Standard Room with Garden,
Disney’s Polynesian Sleeps Village Resort
• Deluxe Room - Sleeps up to 6 guests • One Bedroom Suite, Club Level Access - Sleeps up to 4 guests • Two Bedroom Suite, Club Level Access - Sleeps up to The Cabins at Disney’s 7 guests Fort Wilderness Resort
Beach Club Marketplace, Hurricane Hanna’s Waterside Bar & Grill, The Market at Ale & Compass and lounges
Leisure Facilities 3-acre themed aquatic playground featuring waterslide and lazy river
All rooms can accommodate + 1 infant under 3 years old in a cot.
Transport and Location BUS
Transport to other Walt Disney World Resort locations approximately every 15 minutes.
Disney’s Port Orleans Resort - Riverside WATER TAXI
MONORAIL
SKYLINER
Tennis
star
Disney movies under the stars
star
star
Watercraft rental
star
star
Salon Health club Fishing star
star
Jogging trail Campfire activities star
Disney’s Saratoga Spring Resort & Spa
Disney Springs
Disney’s Yacht & Beach Club Resorts
Disney’s Coronado Springs Resort
3 Leisure pools^ Children's Pool
star
Disney’s Port Orleans Resort - French Quarter
EPCOT
Walt Disney World Dolphin Resort
star
Disney’s Old Key West Resort
Hilton Orlando Buena Vista Palace Wyndham Garden & Lake Buena
Disney’s Boardwalk Inn
Walt Disney World Swan Resort
Disney’s Riviera Resort
Disney’s Caribbean Beach Resort
Disney’s Typhoon Lagoon Water Park
Hilton Orlando Lake Buena Vista
Disney’s Beach Club Resort
Disney’s Animal Kingdom Theme Park Disney’s
Check the Know Before You Go hubHollywood at disneytraveltradeinfo.com/ Studios wdwws for the most up to date information. Certain parks, hotels, Disney’s Blizzard restaurants and other offerings may be modified or unavailable, Beach Water Park and subject to limited availability limited in capacity or closure. Disney’s Art of
Disney’s Pop Century Resort
Animation Resort
Standard Room - Disney’s Beach Club Resort Standard Room
Standard Room - Disney’s Yacht Club Resort
wifi Complimentary Wi-Fi callbell Concierge Services pool Pool dumbbell Health Club utensils Dining garage Valet Parking wheelchair Wheelchair Access and more ^1 leisure pool is located at Disney Beach Club Villas. © 2023 Disney. All rights reserved.
Disney’s All-Star Sports Resort
UK Disney’s All-Star Music Resort
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DISNEY’S BOARDWALK INN STAR STAR STAR STAR STAR Experience the charm and whimsy of turn-of-the-century Atlantic City at this waterfront Resort hotel. Make a splash at Luna Park Pool and delight in a massage at the state-of-the-art fitness center. Discover carnival games, unique dining and exciting nightlife on the Coney Island-style boardwalk. Strung like saltwater taffy along the shimmering Crescent Lake, Disney’s BoardWalk Inn is located within walking distance to both EPCOT and Disney’s Hollywood Studios. Disney’s BoardWalk Inn
STANDARD
Rooms • Sleeps up to 5 guests
Magic Kingdom Facilities Park
Disney’s Flatscreen Contemporary TV Resort
star
Mini fridge Coffee maker star
star
Complimentary Wi-Fi In-Room safe Hair dryer Iron star
star
star
Dining Signature Dining Flying Fish – American cooking with a contemporary twist
Casual Dining
and ironing board
Big River Grille & Brewing Works – Family-friendly microbrewery
Disney’s Wilderness Lodge
Trattoria al Forno - Casual Italian eatery serving breakfast and dinner
Quick-Service Dining
Rooms
BoardWalk Deli – Sandwiches, bagels, pastries, desserts and more.
UPGRADE
• Standard Room with Garden or Water Views • Standard Room, Club Level - Sleeps up to 5 guests • Deluxe Room, Club Level - Sleeps up to 6 guests • Outer Building Garden Room, Club Level Access The Cabins at Disney’s Sleeps up to 2Fort guests Wilderness Resort • Two Bedroom Suite Club Level - Sleeps up to 9 guests
Other Dining Poolside bar, lounges and pizza window.
Leisure Facilities Luna Park themed pool with 200ft waterslide, 2 Leisure pools and a
All rooms can accommodate + 1 infant under 3 years old in a cot.
children’s pool Fishing* Bike rentals Jogging trail Health club star
star
star
star
star
Tennis courts Disney movies under the stars Playground Games star
Transport and Location
Disney’s Port Orleans Resort - Riverside
star
star
arcade BUS
WATER TAXI
Transport to other Walt Disney World Resort locations approximately every 15 minutes.
Disney’s Port Orleans
MONORAIL SKYLINER Resort - French Quarter
EPCOT
Disney’s Old Key West Resort
Disney’s Yacht & Beach Club Resorts Walt Disney World Dolphin Resort
s Coronado rings Resort
Walt Disney World Swan Resort
Disney Springs
Disney’s Boardwalk Inn
Disney’s Saratoga Spring Resort & Spa
Hilton Orlando Buena Vista Palace Wyndham Garden & Lake Buena
Disney’s Riviera Resort
Disney’s Caribbean Beach Resort
Disney’s Typhoon Lagoon Water Park
Hilton Orlando Lake Buena Vista Luna Park Pool
mal eme Park Disney’s Hollywood Studios
izzard r Park
Disney’s Pop
Check the Know Before You Go hub at disneytraveltradeinfo.com/ Century Resort wdwws for the most up to date information. Certain parks, hotels, restaurants andDisney’s other offerings may be modified or unavailable, Art of Animation limited in capacity and Resort subject to limited availability or closure. Standard StandardRoom Room
briefcase Business Centre wifi
Complimentary Wi-Fi
callbell Concierge
Services dumbbell Health Club pool Pool
utensils
Dining wheelchair Wheelchair Access and more
*Located at Disney’s Yacht Club Resort. © 2023 Disney. All rights reserved.
s All-Star ts Resort
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Disney’s All-Star Music Resort
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EPCOT RESORT AREA
DISNEY’S RIVIERA RESORT STAR STAR STAR STAR STAR Enchantment awaits you at a Resort hotel that’s inspired by Europe and imagined by Disney. Here, you can delight in exhilarating activities, delectable dining and stylish accommodations—from cozy Tower Studios to spacious villas with up to 3 bedrooms.
• Sleeps up to 5 guests
Facilities Balcony/Patio Flatscreen TV Mini fridge Kitchenette star
star
star
star
Microwave Coffee maker Complimentary Wi-Fi Instar
star
Disney’s Riviera Resort
STANDARD
Deluxe Studio
star
Dining Signature Dining Topolino’s Terrace – Flavors of the Riviera – Offers French and Italian cuisine, along with sweeping rooftop views.
room safe Hair dryer Iron and ironing board star
star
Quick-Service and Other Dining Le Petit Café - From morning coffee and pastries to late-night drinks
Studios and Villas
and small plates, treat yourself to a sophisticated taste of Paris.
• Deluxe Studio Preferred View - Sleeps up to 5 guests Magic Kingdom Park
mal eme Park
UPGRADE
s Coronado ngs Resort
zzard r Park
Bar Riva - A poolside hotspot serving delectable bites and beverages.
• One Bedroom Villa (Standard/Preferred Views) - Sleeps
Disney’s Contemporary up to 5 guests Resort
• Two Bedroom Villa (Standard/Preferred Views) - Sleeps up to 9 guests Disney’s Wilderness
Lodge More room options on our website
Additional Facilities*
Primo Piatto – Grab a bite to eat at this quick-service restaurant offering tasty meals and grab-and-go options.
Leisure Facilities Feature pool with waterslide Leisure pool Children’s wet play area
Fully equipped kitchen with full-size fridge Washer and dryer
star
star
star
star
Health club
*Additional facilities are not availble at the preferred Deluxe Studios. All rooms can accommodate + 1 infant under 3 years old in a cot.
The Cabins at Disney’s Fort Wilderness Resort
Transport and Location BUS
WATER TAXI
MONORAIL
SKYLINER
Transport to other Walt Disney World Resort Port Orleans locations approximately every 15Disney’s minutes.
Resort - Riverside
Disney’s Riviera Resort
The Disney Skyliner aerial gondola transportation system connects Disney’s Riviera Resort to Disney’s Hollywood Studios and EPCOT.
Disney’s Port Orleans Resort - French Quarter
EPCOT
Disney’s Old Key West Resort
Disney’s Yacht & Beach Club Resorts Walt Disney World Dolphin Resort
Disney’s Boardwalk Inn
Walt Disney World Swan Resort
Disney Springs
Hilton Orlando Buena Vista Palace Wyndham Garden & Lake Buena
Disney’s Riviera Resort Disney’s Typhoon Lagoon Water Park
Disney’s Caribbean Beach Resort
Disney’s Saratoga Spring Resort & Spa
Deluxe Studio
One Bedroom Villa
Hilton Orlando Lake Buena Vista
Check the Know Before You Go hub at disneytraveltradeinfo.com/ wdwws for the most up to date information. Certain parks, hotels, restaurants and other offerings may be modified or unavailable, limited in capacity and subject to limited availability or closure.
ALSO AVAILABLE: Disney’s
Disney’s Boardwalk Beach Club Villas Hollywood StudiosVillas | Disney’s Disney’s Pop Century Resort
wifi Complimentary Wi-Fi callbell Concierge Services pool Pool dumbbell Health Club utensils Dining garage Valet Parking wheelchair Wheelchair Access and more
Disney’s Art of Animation Resort © 2023 Disney. All rights reserved.
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Disney Resort hotels
Disney Springs Resort Area
Disney Springs. © 2023 Disney. All rights reserved.
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DISNEY SPRINGS RESORT AREA
DISNEY’S PORT ORLEANS RESORT - RIVERSIDE STAR STAR STAR STAR Southern mansions and bayou accommodations line the Sassagoula River at Disney’s Port Orleans Resort - Riverside. Delight in a picturesque setting that evokes the romance of rural Louisiana. This charming resort is just a stone’s throw from Disney Springs and EPCOT. On days off from the Disney Parks, enjoy the six swimming pools at this resort along with bicycle rentals and fishing.
Disney’s Port Orleans Resort - Riverside
STANDARD
Rooms • Sleeps up to 4 guests
Facilities Flatscreen TV Mini fridge Coffee maker star
star
star
Complimentary Wi-Fi In-Room safe Hair dryer Iron star
star
star
Dining Casual Dining Boatwright’s Dining Hall – Evening dinner offering Southern specialities.
and ironing board
Quick-Service Dining Riverside Mill Food Court – Serves breakfast, lunch, dinner and
gdom
Rooms
snacks.
• Standard Room with Wood, Pool and River Views
Other Dining
Sleeper Room* (Standard/Woods Views)
UPGRADE
ey’s Contemporary • 5th rt
• Preferred Room - Sleeps up to 5 guests* • Pool and River Views - Sleeps up to 5 guests*
Disney’s Wilderness Lodge • King
Bed - Sleeps up to 3 guests^
• Royal Guest Rooms (Standard/Wood/River/Pool View) Sleeps up to 4 guests
Poolside bar and lounge.
Leisure Facilities 1 themed heated pool complete with waterslide 5 leisure pools star
Children’s pool
*5th Sleeper rooms feature 2 queen beds plus 1 child-size pull down bed for children aged 3-9. ^ Some King Bed rooms feature 1 king bed plus 1 child-size pull down bed for children aged 3-9. All rooms can accommodate + 1 infant under 3 years old in a cot.
star
star
star
Whirlpool spa Fishing Jogging trail Bike rental star
star
star
Campfire activities Disney movies under the stars Playground star
star
star
Games arcade
The Cabins at Disney’s Transport and Location Fort Wilderness Resort
Transport to other Walt Disney World Resort locations approximately every 15 minutes.
BUS
WATER TAXI
MONORAIL
SKYLINER
Disney’s Port Orleans Resort - Riverside Disney’s Port Orleans Resort - Riverside
Disney’s Port Orleans Resort - French Quarter Disney’s Saratoga Spring Resort & Spa
EPCOT Disney’s Old Key West Resort
Disney’s Yacht & Beach Club Resort Walt Disney World Dolphin Resort
Disney Springs Hilton Orlando Buena Vista Palace Wyndham Garden & Lake Buena
Disney’s Disney’s Riviera Resort CheckBoardwalk the KnowInn Before You Go hub at disneytraveltradeinfo.com/
wdwws for the most up to date information. Certain parks, hotels,
Disney’s Typhoon Lagoon Water Park
Walt Disney World and other offerings may be modified or unavailable, Swan Resort restaurants Disney’s Caribbean limited in capacity andResort subject to limited availability or closure. Beach
soccer Children’s
Disney’s © 2023 Disney. All rights reserved. Hollywood Studios
Playground wifi Complimentary Wi-Fi Disney’s Pop Century Resort
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Disney’s Art of
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Hilton Orlando Lake Buena Vista
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Royal Guest Room
Bar wheelchair Wheelchair Access
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DISNEY’S PORT ORLEANS RESORT FRENCH QUARTER STAR STAR STAR STAR Revel in the romance and pageantry of New Orleans’s historic French Quarter at this Disney Resort hotel, where cobblestone streets, gas lamps and good old Southern hospitality go hand in hand. Located in the Disney Springs Resort area, enjoy strolls and horse-drawn carriage rides along the Sassagoula River.
Disney’s Port Orleans Resort – French Quarter
STANDARD
Rooms • Sleeps up to 4 guests
Facilities Flatscreen TV Mini fridge Coffee maker star
star
star
Complimentary Wi-Fi In-Room safe Hair dryer Iron star
star
star
Dining Quick-Service Dining Sassagoula Floatworks and Food Factory – Breakfast, lunch, dinner and snacks.
and ironing board
Other Dining Poolside bar and lounge
UPGRADE
Rooms • Standard Room with Garden, Pool and River Views • King Bed Room - Sleeps up to 2 guests All rooms can accommodate + 1 infant under 3 years old in a cot.
Leisure Facilities 1 themed heated pool complete with waterslide Children’s wet play star
area Whirlpool spa Fishing* Jogging trail Bike rental Campfire star
star
star
star
star
activities Disney movies under the stars Playground Games star
star
star
arcade
The Cabins at Disney’s Fort Wilderness Resort
Transport and Location BUS
WATER TAXI
MONORAIL
SKYLINER
Transport to other Walt Disney World Resort locations approximately every 15 minutes.
Disney’s Port Orleans Resort - Riverside
Disney’s Port Orleans Resort - French Quarter EPCOT
Disney Springs Disney’s Old Key West Resort
& rt
Disney’s Port Orleans Resort – French Quarter
Disney’s Saratoga Spring Resort & Spa
Hilton Orlando Buena Vista Palace Wyndham Garden & Lake Buena
Disney’s Boardwalk Inn
Disney’s Riviera Resort We Recommend
thumbsup
Hilton Orlando
Lake Buena Vista Disney’s Typhoon Enjoy a taste of Mardi Gras at Sassagoula Floatworks and Food Disney’s Caribbean Lagoon Water Park Beach Resort
d t
Standard StandardRoom Room
Dubloon Lagoon Pool
Factory. This festive quick-service restaurant features delicious Cajun and Creole cuisine.
isney’s ood Studios Disney’s Art of Animation Resort
Check the Know Before You Go hub at disneytraveltradeinfo.com/ wdwws for the most up to date information. Certain parks, hotels, restaurants and other offerings may be modified or unavailable, limited in capacity and subject to limited availability or closure.
Disney’s Pop Century Resort
soccer Children’s
Playground wifi Complimentary Wi-Fi
callbell Concierge
Services pool Pool
utensils
Dining wheelchair Wheelchair Access
© 2023 Disney. All rights reserved. *Located at Disney’s Port Orleans Resort - Riverside
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DISNEY’S SARATOGA SPRINGS RESORT & SPA STAR STAR STAR STAR STAR
This Disney Resort hotel captures the spirit of the historic Saratoga Springs, a shimmering lake, Saratoga Springs’ colourful Victorian architecture and historic horse racing influence offers total escapism. This resort boasts a full-service spa, with spacious accommodation in the stately Studios and multi-bedroom Villas.
Disney’s Saratoga Springs Resort and Spa
DELUXE STUDIO • Sleeps up to 4 guests
STUDIOS AND VILLAS • Preferred Deluxe Studio - Sleeps up to 4 guests • One Bedroom Villa - Sleeps up to 5 guests • Preferred One Bedroom Villa - Sleeps up to 5 guests • Two Bedroom Villa - Sleeps up to 9 guests • Preferred Two Bedroom Villa - Sleeps up to 9 guests
DISNEY SPRINGS RESORT AREA
late 1800’s New York retreat. Nestled between rolling golf course greens and a
• Treehouse Villa - Sleeps up to 9 guests Deluxe Studio
• Three Bedroom Grand Villa - Sleeps up to 12 guests More room options on our website All rooms can accommodate + 1 infant under 3 years old in a cot.
Transport Transport to other Walt Disney World Resort locations approximately every 15 minutes.
Dining Grab a quick bite at one of the quick-service dining options available, from The Artist’s Palette to The Paddock Grill. Or sit back and enjoy the taste of American cuisine in a racetrack clubhouse setting at The Turf Club Bar and Grill. Treehouse Villa
wifi
Complimentary Wi-Fi
callbell Concierge
Services dumbbell Health Club fitness Full-Service Spa
pool
Pool
utensils
Dining wheelchair Wheelchair Access
DISNEY’S OLD KEY WEST RESORT STAR STAR STAR STAR STAR
Disney’s Old Key West Resort oozes the romance of the Florida Keys in its tranquil setting, complete with swaying palms, tropical plants, shimmering waterways, charming architecture and brilliant green landscapes. Relax in fully equipped deluxe studios or one or two-bedroom villas with all the home conveniences. For evening entertainment, the fun and excitement of Disney Springs is just a short boat ride away. Disney’s Old Key West Resort
DELUXE STUDIO • Sleeps up to 4 guests
UPGRADE - VILLAS • One Bedroom Villa - Sleeps up to 5 guests • Two Bedroom Villa - Sleeps up to 9 guests • Three Bedroom Grand Villa - Sleeps up to 12 guests All rooms can accommodate + 1 infant under 3 years old in a cot.
Transport Transport to other Walt Disney World Resort locations approximately Deluxe Studio
every 15 minutes.
Dining Enjoy a range of casual dining options including American style food with a Caribbean twist at Olivia’s Café, or grab a quick bite at Good’s Food to Go.
Why We Love It
This resort is perfect for families or larger groups looking for more space. With a variety of villa sizes, it’s a great home away from home.
Two Bedroom Villa
Check the Know Before You Go hub at disneytraveltradeinfo.com/ wdwws for the most up to date information. Certain parks, hotels, restaurants and other offerings may be modified or unavailable, limited in capacity and subject to limited availability or closure. wifi
Complimentary Wi-Fi
callbell Concierge
Services dumbbell Health Club pool Pool
utensils
Dining wheelchair Wheelchair Access
© 2023 Disney. All rights reserved.
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Disney Resort hotels
Disney’s Animal Kingdom Resort Area
58
Kilimanjaro Safaris, Disney’s Animal Kingdom Theme Park. © 2023 Disney. All rights reserved. Disney’s Art of Animation Resort
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DISNEY’S ANIMAL KINGDOM RESORT AREA
DISNEY’S ANIMAL KINGDOM LODGE STAR STAR STAR STAR STAR Step into the heart of Africa at this magnificent Resort hotel. Inspired by the traditional African kraal, the horseshoe-curved design provides spectacular views of 4 lush savannas that over 200 hoofed animals and birds call home. Delight in dazzling pool areas, exciting animal programs and one of the largest collections of African art in the United States as you experience your own African safari adventure with a
Magic Kingdom Park
touch of Disney magic.
Disney’s Contemporary Resort
• Sleeps up to 4 guests
Disney’s Grand Floridian Resort & Spa
Facilities
Disney’s Wilderness Lodge
Disney’s Polynesian Village Resort
Balcony/Patio Flatscreen TV Mini fridge Coffee maker star
star
star
star
Complimentary Wi-Fi In-Room safe Hair dryer Iron star
star
star
Disney’s Animal Kingdom Lodge
Dining
STANDARD
Rooms
Signature Dining Jiko - The Cooking Place – Dinner featuring foods with an African touch.
Unique and Themed Dining Boma - Flavors of Africa – Buffet with an African twist.
and ironing board
Sanaa* – Experience the art of African cooking with Indian flavours. The Cabins at Disney’s
Fort Wilderness ResortDining Quick-Service
Rooms
The Mara – Fresh salads, soups, sandwiches and bakery items.
• Standard Room with Pool Views
• Savanna View Room - Sleeps up to 4 guests • Savanna View, Club Level Access - Sleeps up to 4 guests • One Bedroom Suite, Club Level Access (Standard/Savanna View)- Sleeps up to 6 guests
Other Dining
UPGRADE
• King Room (Standard/Savanna View) - Sleeps up to 2 guests
Poolside bar and lounges. Disney’s Port Orleans
Resort - Riverside
Leisure Facilities
Heated pool with waterslide and children’s pool Health club star
• Two Bedroom Suite, Club Level Access (Savanna View) Sleeps up to 8 guests
star
star
Disney’s Old Key West Resort
Disney’s Yacht & Beach Club Resort
locations approximately every 15 minutes.
BUS
WATER TAXI
MONORAIL
SKYLINER
Walt Disney World Swan Resort
Hilton Orlando Lake Buena Vista
Disney’s Typhoon Lagoon Water Park
Disney’s Caribbean Beach Resort
Disney’s Animal Kingdom Lodge
Disney’s Animal Kingdom Villas
Disney’s Blizzard Beach Water Park
Disney’s Pop Century Resort
Disney’s Art of Animation Resort
Disney’s All-Star Music Resort
Standard Room
Check the Know Before You Go hub at d isneytraveltradeinfo.com/ Disney’s All-Star Movies Resort wdwws for the most up to date information. Certain parks, hotels, restaurants and other offerings may be modified or unavailable, limited in capacity and subject to limited availability or closure. wifi Complimentary Wi-Fi callbell Concierge
Hilton Orlando Buena Vista Palace
Disney’s Disney’s Riviera Resort Boardwalk Inn
Disney’s Hollywood Studios
Disney’s All-Star Sports Resort
Spring Resort & Spa
Wyndham Garden & Lake Buena
Walt Disney World Dolphin Resort
Disney’s Animal Kingdom Theme Park
Disney’s Animal Kingdom Lodge
star
star
Disney Springs Resort Area
EPCOT
Transport and Location
Disney’s Coronado Springs Resort
star
Disney movies under the stars Playground Games Disney’s arcade Saratoga
All rooms can accommodate + 1 infant under 3 years old in a cot.
Transport to other Walt Disney World Resort
star
Disney’s Port Orleans
Resort - French Quarter activities Savanna viewings Animal programmes Campfire
Savanna View Room
ALSO AVAILABLE: Disney’s Animal Kingdom Villas - Kidani Village
Services dumbbell Health Club pool Pool
utensils
Dining
wineglass Bar
garage Valet
Parking wheelchair Wheelchair Access
*Located at Disney’s Animal Kingdom Villas - Kidani Village. © 2023 Disney. All rights reserved.
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DISNEY’S CORONADO SPRINGS RESORT STAR STAR STAR STAR Celebrate the unique blend of Spanish, Mexican and Southwest American cultures at Disney’s Coronado Springs Resort. This beautiful lakeside oasis offers classic influences, Disney touches and modern comforts to energise and inspire.
Gran Destino Tower
Dining
STANDARD
Rooms • Sleeps up to 4 guests
Facilities
Themed Dining
Magic Kingdom Flatscreen TV Mini fridge Coffee maker Park Disney’s Contemporary Complimentary Wi-Fi In-Room safe Hair dryer Iron Resort star
star
star
star
and ironing board
star
star
Casual and Quick-Service Dining: Three Bridges Bar & Grill at Villa del Lago - Relaxing lakefront
Disney’s Grand Floridian Resort & Spa
Rooms
Maya Grill – Dinner with a Latin flair.
Disney’s Wilderness Lodge
restaurant. Rix Sports Bar & Grill - Offering appetizers and light entrees.
Disney’s Polynesian Village Resort
• Standard Room with Water Views
Toledo - Tapas, Steak & Seafood - Spanish-inspired cuisine.
• Preferred Rooms - Sleeps up to 4 guests
El Mercado de Coronado and Café Rix – Quick-service meals.
• King Room/Preferred King room - Sleeps up to 2 guests
Other Dining
The Cabins at Disney’s Fort Wilderness Resort
UPGRADE
Gran Destino Tower • Tower Rooms (Standard Views) - Sleeps up to 4 guests • Tower King Rooms (Standard/Water Views) - Sleeps up to 2 guests • Tower Deluxe Suite, Club Access - Sleeps up to 4 guests
Poolside bar and lounges.
Leisure Facilities Disney’s Port OrleansThe Lost City of Cibola Pool complete with 4 heated pools including Resort - Riverside
a Jaguar waterslide and archaeological themed dig site Health club star
• Tower 1 Bedroom Suite, Club Access - Sleeps up to 4 guests
star
• Tower Presidential Suite, Club Access - Sleeps up to 6 guests
Jogging trail Volleyball court Gift shop Campfire activities star
star
star
Walt Disney World Dolphin Resort
MONORAIL
Wyndham Garden & Lake Buena Disney’s Boardwalk Inn
Swan Resort
Disney’s Caribbean Beach Resort
Disney’s Animal Kingdom Theme Park
Disney’s Hollywood Studios Disney’s Coronado Springs Resort Disney’s All-Star Sports Resort
Disney’s Riviera Resort
SKYLINERWalt Disney World
Disney’s Animal Kingdom Villas
Disney’s Blizzard Beach Water Park
Disney’s Saratoga Spring Resort & Spa
Hilton Orlando Buena Vista Palace
WATER TAXI
Transport to other Walt Disney World Resort locations approximately every 15 minutes.
Disney’s Old Key West Resort
Disney’s Yacht & Beach Club Resort
BUS
star
Disney Springs Resort Area
EPCOT
All rooms can accommodate + 1 infant under 3 years old in a cot.
Transport and Location
star
Disney’s Port Orleans
- French Quarter Disney movies under the stars Resort Playground Games arcade
More room options on our website
Disney’s Animal Kingdom Lodge
star
Disney’s Typhoon Lagoon Water Park
Disney’s Pop Century Resort
Hilton Orlando Lake Buena Vista
Disney’s Coronado Springs Resort
Disney’s Art of Animation Resort
Disney’s All-Star Music Resort
Disney’s All-Star
Resort Check the Know Before You Go hub atMovies disneytraveltradeinfo.com/ wdwws for the most up to date information. Certain parks, hotels, restaurants and other offerings may be modified or unavailable, limited in capacity and subject to limited availability or closure.
briefcase Business
Center wifi Complimentary Wi-Fi
Standard StandardRoom Room
callbell Concierge
Services dumbbell Health Club pool Pool
utensils
Dining wheelchair Wheelchair Access
© 2023 Disney. All rights reserved.
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King Room
DISNEY’S ALL-STAR SPORTS RESORT Get in the game at this Disney Resort hotel that salutes the world of competitive sports, including baseball, basketball, football, surfing and tennis. Go the distance and don’t be afraid to celebrate your inner fan amid sporty décor starring some of your favorite Disney Characters.
Rooms Disney’s All-Star Sports Resort
• Standard Room - Sleeps up to 4 guests • Preferred Room - Sleeps up to 4 guests All rooms can accommodate + 1 infant under 3 years old in a cot.
Transport Transport to other Walt Disney World Resort locations approximately every 15 minutes.
Dining Blitz your appetite with an all-star line-up of fan favourites, including pizza, pasta, salads, desserts and more at End Zone Food Court. Standard Room
soccer Children’s
Playground wifi Complimentary Wi-Fi
callbell Concierge
Services pool Pool
utensils
Dining
wineglass
DISNEY’S ANIMAL KINGDOM RESORT AREA
STAR STAR STAR
Bar wheelchair Wheelchair Access
DISNEY’S ALL-STAR MUSIC RESORT STAR STAR STAR
Let the rhythm move you at this Disney Resort hotel that pays homage to some of the world’s most popular music genres, including country, jazz, rock ‘n’ roll, calypso and Broadway-style show tunes.
Rooms • Standard Room - Sleeps up to 4 guests Disney’s All-Star Music Resort
• Preferred Room - Sleeps up to 4 guests • Family Suite - Sleeps up to 6 guests All rooms can accommodate + 1 infant under 3 years old in a cot.
Transport Transport to other Walt Disney World Resort locations approximately every 15 minutes.
Dining Enjoy a medley of mouthwatering menu options from tasty finger food to hot entrees and desserts at Intermission Food Court. Family Suite
soccer Children’s
Playground wifi Complimentary Wi-Fi
callbell Concierge
Services pool Pool
utensils
Dining
wineglass
Bar wheelchair Wheelchair Access
DISNEY’S ALL-STAR MOVIES RESORT STAR STAR STAR
Imagine yourself sharing the spotlight with some of your favorite Disney friends, as you headline your very own all-star adventure. Stay at a Disney Resort hotel that salutes the legends of Disney films—from the dotted pups of 101 Dalmatians to the playful toys of Andy’s Room— with whimsical, larger-than-life décor. Disney’s All-Star Movies Resort
Rooms • Standard Room - Sleeps up to 4 guests • Preferred Room - Sleeps up to 4 guests All rooms can accommodate + 1 infant under 3 years old in a cot.
Transport Transport to other Walt Disney World Resort locations approximately every 15 minutes.
Dining Feast on a hit menu showcasing all-American fare at World Premiere Food Standard Room
Court. thumbsup Top Tip
Check the Know Before You Go hub at disneytraveltradeinfo.com/ wdwws for the most up to date information. Certain parks, hotels, restaurants and other offerings may be modified or unavailable, limited in capacity and subject to limited availability or closure. soccer Children’s
Head down to The Reel Spot and watch a classic Disney film under the stars – it doesn’t get much more magical than that!
Playground wifi Complimentary Wi-Fi
callbell Concierge
Services pool Pool
utensils
Dining
wineglass
Bar wheelchair Wheelchair Access
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Disney Resort hotels
Disney’s Hollywood Studios Resort Area
Toy Story Land, Disney’s Hollywood Studios. © 2023 Disney. All rights reserved. © 2023 Disney/Pixar. All rights reserved.
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DISNEY’S HOLLYWOOD STUDIOS RESORT AREA
DISNEY’S CARIBBEAN BEACH RESORT STAR STAR STAR STAR Discover a world where life slows to a leisurely pace and worries melt away amidst Calypso rhythms. Awash with vibrant colors and lush landscapes, Disney’s Caribbean Beach Resort transports Guests to a relaxing paradise that captures the essence of 5 distinct islands: Barbados, Jamaica, Martinique, Trinidad and Aruba. Celebrate the spirit of the Caribbean with blissful sights and fun-filled activities— including colonial forts, lively markets, pristine beaches, splashy florals and swaying hammocks— sure to awaken the imagination. Disney’s Caribbean Beach Resort
STANDARD
Rooms • Sleeps up to 4 guests
Facilities Flatscreen TV Mini fridge Coffee maker star
star
star
Complimentary Wi-Fi In-Room safe Hair dryer Iron star
star
star
and ironing board
Dining Casual Dining Sebastian’s Bistro - Meals infused with Latin and Caribbean flavours.
Quick-Service Dining Centertown Market – Fast-casual restaurant with an indoor street market vibe. Spyglass Grill - American fare with a Caribbean twist for breakfast,
• Standard Room with Water and Pool Views
lunch and dinner.
UPGRADE
Rooms • 5th Sleeper Room* (Standard/Water/Pool Views) • Preferred Room - Sleeps up to 5* guests • King Room - Sleeps up to 2 guests All rooms can accommodate + 1 infant under 3 years old in a cot. *5th Sleeper rooms feature 2 queen beds plus 1 child-size pull down bed for children aged 3-9
Other Dining Pool bar.
Leisure Facilities 6 heated pools including a Spanish-themed feature pool complete with 2 waterslides and whirlpool Children’s wet play area
Transport and Location
star
Transport to other Walt Disney World Resort locations approximately every 15 minutes.
BUS
WATER TAXI
Playground
star
star
Caribbean Beach Campfire activities Fishing Disney star
star
movies under the stars Jogging trail star
MONORAIL
SKYLINER
The Disney Skyliner aerial gondola transportation system connects Disney’s Caribbean Beach Resort to Disney’s Hollywood Studios and EPCOT.
Disney’s Caribbean Beach Resort
Check the Know Before You Go hub at disneytraveltradeinfo.com/ wdwws for the most up to date information. Certain parks, hotels, restaurants and other offerings may be modified or unavailable, limited in capacity and subject to limited availability or closure. soccer Children’s
Playground wifi Complimentary Wi-Fi
Standard Room
callbell Concierge
Services pool Pool
utensils
Dining
wineglass
King Room
Bar wheelchair Wheelchair Access
© 2023 Disney. All rights reserved.
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DISNEY’S ART OF ANIMATION RESORT STAR STAR STAR Be surrounded in the artistry, enchantment and magic of Disney and Pixar movies. Stay at a Disney Resort hotel that invites you to explore the storybook landscapes seen in such classics as Finding Nemo, Cars, The Lion King and The Little Mermaid. From delightfully themed family suites to wondrously detailed courtyards, Disney’s Art of Animation “draws” you and your family in to become a part of some of your animated favourites. Disney’s Art of Animation Resort
STANDARD
Rooms • Sleeps up to 4 guests
Facilities Flatscreen TV Mini fridge Complimentary Wi-Fi star
star
star
In-Room safe Hair dryer Iron and ironing board star
star
star
Dining Quick-Service Dining Landscape of Flavors – Offers breakfast, lunch, dinner and snacks. There’s Grab ‘n’ Go Market selections with five quick-service
Coffee maker
counters.
UPGRADE
Family Suites • The Lion King, Cars, Finding Nemo Family Suites Sleeps up to 6 guests
Additional Facilities star
Kitchenette Microwave Two bathrooms star
star
Other Dining Poolside bar.
Leisure Facilities 3 heated pools including a children’s wet play area Jogging trail star
All rooms can accommodate + 1 infant under 3 years old in a cot.
star
Disney shop Disney movies under the stars Playground Games star
star
star
arcade
Transport and Location Transport to other Walt Disney World Resort locations approximately every 15 minutes.
BUS
WATER TAXI
MONORAIL
SKYLINER
The Disney Skyliner aerial gondola transportation system connects Disney’s Art of Animation Resort to Disney’s Hollywood Studios and EPCOT.
Big Blue Pool
The Little Mermaid Standard Room
Check the Know Before You Go hub at disneytraveltradeinfo.com/ wdwws for the most up to date information. Certain parks, hotels, restaurants and other offerings may be modified or unavailable, limited in capacity and subject to limited availability or closure. soccer Children’s
Playground wifi Complimentary Wi-Fi
callbell Concierge
Services pool Pool
utensils
Dining wheelchair Wheelchair Access
© 2023 Disney. All rights reserved. © 2023 Disney/Pixar. All rights reserved.
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The Lion King Family Suite
DISNEY’S HOLLYWOOD STUDIOS RESORT AREA
DISNEY’S POP CENTURY RESORT STAR STAR STAR Experience the unforgettable fads of the 1950s through the 1990s all over again. From yo-yos and Play-Doh® to Rubik’s Cube® and rollerblades, this Resort hotel salutes the timeless fashions, catch phrases, toys and dances that captivated the world through the decades.
Hippy Dippy Pool
STANDARD
Rooms • Sleeps up to 4 guests
Facilities Flatscreen TV Mini fridge Complimentary Wi-Fi star
star
star
star
In-Room safe Hair dryer Iron and ironing board star
star
Coffee maker
Dining Quick-Service Dining Everything POP Shopping & Dining – Serves breakfast, lunch, dinner and snacks from a variety of tempting food stations.
Other Dining
UPGRADE
Rooms • Standard Room with Pool Views • Preferred Room - Sleeps up to 4 guests • Preferred Room (Pool View) - Sleeps up to 4 guests All rooms can accommodate + 1 infant under 3 years old in a cot.
Poolside bar.
Leisure Facilities 3 uniquely shaped and heated swimming pools and a children’s pool Disney shop Jogging trail Disney movies under the stars star
star
star
star
Playground Games arcade star
Transport and Location BUS
WATER TAXI
MONORAIL
SKYLINER
Transport to other Walt Disney World Resort locations approximately every 15 minutes.
The Disney Skyliner aerial gondola transportation system connects Disney’s Pop Century Resort to Disney’s Hollywood Studios and EPCOT.
Disney’s Pop Century Resort
Standard Room
Petals Pool Bar
Why We Love It Check the Know Before You Go hub at disneytraveltradeinfo.com/ wdwws for the most up to date information. Certain parks, hotels, restaurants and other offerings may be modified or unavailable, limited in capacity and subject to limited availability or closure.
The main pool is one of our favourite features, especially with all the oversized figures that really bring the Resort to life!
soccer Children’s
Playground wifi Complimentary Wi-Fi
callbell Concierge
Services pool Pool
utensils
Dining
wineglass
Bar wheelchair Wheelchair Access
© 2023 Disney. All rights reserved.
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Disney Partner Hotels
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Walt Disney World Hotels Walt Disney World Dolphin Walt Disney World Swan
66
Walt Disney World Swan and Dolphin Grotto Pool.
68 69
71
70
Hilton Orlando Hotels
Wyndam Hotels
Hilton Orlando Lake Buena Vista 71
Wyndham Garden Lake Buena Vista
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Wyndham Lake Buena Vista
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Book with confidence
value-for-money combined with the quality and comfort you would expect from internationally recognised hotel chains. Superbly located right at the heart of the fun and at a fantastic price point.
DISNEY PARTNER HOTELS
Disney Partner Hotels offer incredible
Disney Partner Hotels also offer fantastic complimentary resort transportation to take you to the Disney Parks.
Why stay at a Disney Partner Hotel? Cancel or Amend For FREE For added peace of mind, all Hotel bookings include our Free COVID Cover offering the flexibility to amend for free or cancel your booking with a FULL REFUND within 10 days if your trip is disrupted by COVID-19. No Quibble, No Hassle, No Stress. Ts & Cs Apply.
wifi
Complimentary Wi-Fi Internet access at your Disney Partner Hotel* and throughout Disney Parks and restaurants.
Free Transport to the Parks
🚑
Frequent free transport to the Disney Theme Parks, Disney Water Parks and Disney Springs.
For full details visit our website
T&c’s apply. *Select hotels apply.
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WALT DISNEY WORLD DOLPHIN STAR STAR STAR STAR STAR Set alongside the sister property Walt Disney World Swan, amongst tranquil waterways and beautiful tropical landscaping, this newly renovated hotel boasts a hugely impressive range of restaurants and leisure facilities. This hotel offers multiple pools, health facilities, 18 restaurants and bars, plenty of activities to keep younger guests amused and more. The centerpiece of the rooms is The Westin Heavenly Bed® - you don’t just sleep in it, you lose yourself in it!
Walt Disney World Dolphin
Room
Dining
STANDARD
• Sleeps up to 5 guests
Facilities Westin Heavenly® Beds Flatscreen TV Mini fridge star
star
star
Complimentary Starbucks® Coffee and Tea
star
Complimentary Wi-Fi Hair dryer In-room safe Iron star
star
star
Signature Dining Il Mulino New York Trattoria - An exquisite italian culinary experience. Shula’s Steak House - Orlando’s Best High-End Steak House*. Todd English’s bluezoo - Celebrity Chef award winning coastal cuisine.
Casual Dining
and ironing board
Garden Grove - Your favorite American fare. Disney Character breakfast is available Saturday and Sunday’s.
UPGRADE
Rooms • Standard Room with Resort Views All rooms can accommodate + 1 infant under 3 years old in a cot. Rollaway beds available~
Kimonos - Experience the art of sushi and karaoke. Fresh Mediterranean Market - Healthy, sustainable, organic. Fresh!
Quick Services and Other Dining Splash Pool Bar and Grill, Cabana Bar and Beach Club, fuel, Phins, Picabu, The Fountain and in-room dining service.
Leisure Facilities
Transport & Location Transport to other Walt Disney World Resort
Five swimming pools Grotto pool Water slide Waterfalls White
locations approximately every 15-20 minutes.
sand beach Two health clubs Jogging trails Watercraft rentals
star
BUS
WATER TAXI
star
star
star
star
star
star
star
Games room Supervised children’s activity center* Mandara Spa star
star
Walt Disney World Dolphin
Why We Love It The stylishly redesigned rooms offer one of the most comfortable stays at Walt Disney World Resort .
Standard StandardRoom Room
White Sand Beach
bus Transport to the Disney Parks briefcase Business Center wifi Wi-Fi callbell Concierge Services dumbbell Health Club pool Pool utensils Dining wheelchair Wheelchair Access and more *Critic’s choice for Orlando’s Best High-End Steak House and multi-award winner of Wine Spectator’s Award of Excellence. ~Additional charges apply.
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DISNEY PARTNER HOTELS
WALT DISNEY WORLD SWAN STAR STAR STAR STAR STAR One of our top picks for Orlando, the newly renovated Walt Disney World Swan is situated in the heart of the Walt Disney World Resort, just a stone’s throw from EPCOT, Disney’s Hollywood Studios and Disney’s BoardWalk entertainment district. The fantastic leisure facilities are a great reason to stay here and include five swimming pools with water slide, waterfalls, and sand beach, health facilities, Mandara Spa and a supervised children’s activity center.
Walt Disney World Swan
Rooms
STANDARD
• Sleeps up to 4 guests
Facilities Westin Heavenly® Beds Flatscreen TV Mini fridge star
star
star
Complimentary Starbucks® Coffee and Tea
star
Complimentary Wi-Fi Hair dryer In-room safe Iron star
star
Dining Signature Dining Il Mulino New York Trattoria - An exquisite italian culinary experience. Shula’s Steak House - Orlando’s best high-end steak house*. Todd English’s bluezoo - Celebrity Chef award winning coastal cuisine.
star
Casual Dining
and ironing board
Garden Grove - Your favorite American fare. Disney Character breakfast is available Saturday and Sunday’s.
UPGRADE
Rooms • Standard Room with Resort Views All rooms can accommodate + 1 infant under 3 years old in a cot.
Kimonos - Experience the art of sushi and karaoke. Fresh Mediterranean Market - Healthy, sustainable, organic. Fresh!
Quick Services and Other Dining Splash Pool Bar and Grill, Cabana Bar and Beach Club, fuel, Phins, Picabu, The Fountain and in-room dining service.
Leisure Facilities
Transport & Location Transport to other Walt Disney World Resort
Five swimming pools Grotto pool Water slide Waterfalls White
locations approximately every 15-20 minutes.
sand beach Two health clubs Jogging trails Watercraft rentals
star
BUS
WATER TAXI
star
star
star
star
star
star
star
Games room Supervised children’s activity center* Mandara Spa star
star
Walt Disney World Swan
Why We Love It
Located just walking distance of EPCOT and Disney’s Hollywood Studios, home of Star Wars: Galaxy’s Edge®.
Standard Room
White Sand Beach
bus Transport to the Disney Parks briefcase Business Center wifi Wi-Fi callbell Concierge Services dumbbell Health Club pool Pool utensils Dining wheelchair Wheelchair Access and more *Critic’s choice for Orlando’s best high-end steak house and multi-award winner of Wine Spectator’s Award of Excellence.
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WYNDHAM GARDEN LAKE BUENA VISTA STAR STAR STAR
This family-frendly resort is nestled in the heart of Walt Disney World Resort and offers a great base to immerse yourself in the adventure of the Disney Parks. The Wyndham Garden Lake Buena Vista is just steps away from Disney Springs with over 150 unique dining, shopping and entertainment options. As part of the Wyndham Lake Buena Vista Resort, the hotel shares a wide range of impressive facilities.
Pool at Wyndham Garden Lake Buena Vista
Rooms • Standard - Sleeps up to 4 guests
Upgrade • Standard Room with Courtyard Views All rooms can accommodate +1 infant under 3 years old in a crib
Transport and Location Scheduled shuttle transportation to all four Walt Disney World Theme Parks is Wyndham Garden Lake Buena Vista
provided daily.
Dining Enjoy a full American breakfast buffet at Lakeview Restaurant or grab a quick bite at either Joffrey’s Coffee Shop or Sundial 24/7 café.
Standard Room
bus Transport to the Disney Parks wifi Wi-Fi callbell Concierge Services dumbbell Health Club pool
Pool
utensils
Dining
garage Valet Parking wheelchair Wheelchair Access and more
WYNDHAM LAKE BUENA VISTA STAR STAR STAR
Magic abounds at this Walt Disney World Partner Hotel located just a short stroll from the shops, restaurants, and fun of Disney Springs. Children will love spending hours in the Oasis Aquatic Playground as adults relax on the spacious sun deck or in the elevated hot tub. Enjoy spacious modern rooms for a comfortable stay.
Rooms Wyndham Lake Buena Vista
• Standard - Sleeps up to 4 guests All rooms can accommodate +1 infant under 3 years old in a crib
Transport and Location Scheduled shuttle transportation to all four Walt Disney World Theme Parks is provided daily.
Dining Enjoy a full American breakfast buffet at Lakeview Restaurant or grab a quick bite at either Joffrey’s Coffee Shop or Sundial 24/7 café. Standard Room
Why We Love It
A great option for families, this popular hotel specialises in family friendly amenities and facilities!
Pool
bus Transport to the Disney Parks wifi Wi-Fi callbell Concierge Services dumbbell Health Club pool
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HILTON ORLANDO LAKE BUENA VISTA STAR STAR STAR STAR HALFSTAR
two outdoor pools, a children’s pool and Grotto Whirlpool. The spacious guest rooms offer the ultimate in Orlando accommodations and feature the Hilton Serenity Bed for a great night’s sleep! Located only a short drive away from over 150 unique dining, shopping and entertainment of the Disney Springs Hilton Orlando Lake Buena Vista
area.
Rooms • Standard - Sleeps up to 4 guests All rooms can accommodate + 1 infant under 3 years old in a cot.
DISNEY PARTNER HOTELS
This Walt Disney World Partner hotel boasts superb leisure facilities including
Transport and Location Located directly across from Disney Springs. Transport to other Walt Disney World Resort locations approximately every 30 minutes. Standard Room
Dining Start your day with a breakfast buffet at Covington Mill and then tempt your taste buds and be entertained at Benihana Steakhouse and Sushi where Japanese favourites are prepared right at your table. Why We Love It This first class hotel is superbly located just steps away from the dining, shopping and excitement of Disney Springs - perfect for those that want to get to the heart of the fun without the need to drive.
Hilton Pool
bus Transport to the Disney Parks wifi Wi-Fi callbell Concierge Services dumbbell Health Club pool
Pool
utensils
Dining
garage Valet Parking wheelchair Wheelchair Access and more
HILTON ORLANDO BUENA VISTA PALACE STAR STAR STAR STAR HALFSTAR
The Hilton Orlando Buena Vista Palace is set in a stunning lakeside location offering a relaxing oasis in the heart of Walt Disney World Resort. The star attraction is undoubtedly the gorgeous pool complex which features two large pools, including a beach-style lagoon pool, kid’s pool, whirlpool tubs, private cabanas, a lazy river, firepits and pool bar and grill. The newly renovated, Hilton Orlando Buena Vista Palace
sizeable rooms offer the high level of modern comfort.
Rooms • Standard - Sleeps up to 4 guests
Upgrade • Standard room with Disney Springs views • Firework View Rooms - Sleeps up to 4 guests • Island Suites - Sleeps up to 6 guests All rooms can accommodate + 1 infant under 3 years old in a cot. Standard Room
Transport and Location Located directly across from Disney Springs. Transport to other Walt Disney World Resort locations approximately every 30 minutes.
Dining Enjoy quick-service options from Citrus 28, featuring Starbucks® coffee and pose for a photo with your favourite Character during the Disney Character Breakfast* every Sunday at Letterpress restaurant. *Additional fees apply. Island Suite
bus Transport to the Disney Parks briefcase Business Center wifi Wi-Fi callbell Concierge Services dumbbell Health Club pool Pool utensils Dining wheelchair Wheelchair Access and more
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DISNEY RESORT HOTELS & DISNEY PARTNER HOTELS AT A GLANCE
EPCOT Resort Area
Magic Kingdom Resort Area
Disney’s Riviera Resort
Disney’s Boardwalk Villas
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Disney’s Beach Club Villas
Disney’s Boardwalk Inn
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Disney’s Yacht & Beach Club Resorts
Table-Service Dining
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Copper Creek Villas & Cabins at Disney’s
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Wilderness Lodge
Quick-Service Dining
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Boulder Ridge Villas at Disney’s
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Wilderness Lodge
Health Club
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Disney’s Polynesian Villas & Bungalows
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The Villas at Disney’s Grand Floridian
Full-Service Spa
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Bay Lake Tower at Disney’s
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Contemporary Resort
Pool with Waterslide
^
The Cabins at Disney’s Fort Wilderness Resort
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Disney’s Wilderness Lodge
Disney’s Polynesian Village Resort
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Disney’s Contemporary Resort
Disney’s Grand Floridian Resort & Spa
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Theme Park Transportation
Resort Guide Page
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^Balcony or Patios are optional additions at this hotel, not included with all rooms. Parking charges apply to Disney Resort hotel guests.
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WALT DISNEY WORLD RESORT HOTELS
Find the Disney Resort hotel or the Disney Partner Hotel which is best suited to your trips specific needs. Whether you’re looking for comfort and style, somewhere kid friendly or plenty of facilities there is an ideal hotel for you.
Disney Springs Resort Area
Disney Partner Hotels
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Hilton Orlando Buena Vista Palace
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Disney’s Pop Century Resort
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Disney’s Art of Animation Resort
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Disney’s Caribbean Beach Resort
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Disney’s All-Star Movies Resort
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Disney’s All-Star Music Resort
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Disney’s All-Star Sports Resort
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Disney’s Coronado Springs Resort
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Disney’s Animal Kingdom Villas -
Disney’s Animal Kingdom Lodge
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Kidani Village
Disney’s Old Key West Resort
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Disney’s Saratoga Springs Resort & Spa
Disney’s Port Orleans Resort – French Quarter
Disney’s Port Orleans Resort – Riverside
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Disney’s Hollywood Studios Resort Area
Disney’s Animal Kingdom Resort Area
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©Disney.
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Water Taxi
Monorail
Skyliner
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Universal Orlando Resort Hotels
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80
Universal Orlando Hotels Introduction
84
Universal Orlando Premier Hotels
Universal Orlando Preferred Hotel
Universal Map
76
Loews Royal Pacific Resort
Universal Hotel Benefits
78
Hard Rock Hotel®82
Proximity, Simplicity and Exclusivity79 Where to Shop, Dine and Play During Your Stay
79
Universal's Comparison Table
94
81
Loews Portofino Bay Hotel
Loews Sapphire Falls Resort85
83
Early Park Admission. Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined
1
by Universal Orlando. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply. ²Universal Express Unlimited. Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice. 2a
Based on the average price of a 2-Park Universal Express Unlimited pass ranging between $84.99 and $189.99.
© 2023 Universal Studios. All rights reserved. *Limited to 2 free amends per booking. Any additional amends will result in a £25 admin fee to be paid at the time of request. Admin fee non-refundable if booking is later cancelled. ^Full payment must be made 8 weeks before departure. Please check website for more details – www.attractiontickets.com.
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Hotel Guests Enjoy Exclusive Benefits...
Universal’s Cabana Bay Beach Resort
Why book with us?
Universal Orlando Value Hotels
Universal Orlando Prime Value Hotels 87
88
Universal’s Endless Summer Resort - Surfside Inn and Suites
UNIVERSAL ORLANDO HOTELS
90
86
Universal’s Aventura Hotel
Staying at a Universal hotel makes your holiday that much more awesome. You’ll enjoy a host of exclusive theme park benefits, including Early Park Admission1 (theme park admission required; select attractions), so you can breeze into one of the parks up to one hour before before regular guests1. Those staying at select hotels will also benefit from FREE2 Universal Express Unlimited - allowing you to skip the regular lines at participating rides and attractions! (Theme park admission required). On top of that, you'll be minutes from the fun as the hotels are in close proximity to Universal's 3 theme parks and CityWalk - Universal's nighttime dining and entertainment complex. Plus, all the hotels offer regular shuttle buses to the parks and CityWalk. If you’re staying at certain hotels, you can take a relaxing water taxi ride or even a short stroll in some cases.
91
Universal’s Endless Summer Resort - Dockside Inn and Suites 92
Number One Buy with confidence from the UK’s NUMBER ONE Florida attraction ticket seller!
ABTOT Protected When you book with us, you can book knowing your hotel and ticket package is ABTOT protected.
Amend for Free* Need to change names, date or hotel... no problem! You can amend your bookings twice free of charge, up to 8 weeks prior to your departure.
Low Deposits Secure your dream Orlando hotel package and exclusive theme park benefits with a £100 deposit. Guarantee our current prices and spread the cost of your booking. (Balance due 8 weeks prior to departure.)
Flexible Payments^ No need to pay upfront. Your £100 deposit secures your booking and you can pay off your holiday gradually.
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3
10
2
14 15
11
8
9
13
4
5
12
Lake Buena Vista 25 mins
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30 mins
Sanford International Airport
50 mins
Florida Mall Shopping
20 mins
UNIVERSAL ORLANDO RESORT HOTELS: Universal Orlando Parks
page
1
Universal Studios Florida
14
2
Universal’s Islands of Adventure
15
3
Universal’s Volcano Bay Water Theme Park
16
4
Universal Citywalk
17
Universal Orlando Hotels
page
Premier
80-83
5
Loews Royal Pacific Resort
6
Hard Rock Hotel®
7
Loews Portofino Bay Hotel
Preferred 8
Loews Sapphire Falls Resort
Prime Value 9
Universal’s Aventura Hotel
81 82 83 84-85 85 86-89 87
10 Universal’s Cabana Bay Beach Resort
88
Value
90-93
11 Universal’s Endless Summer Resort -
91
UNIVERSAL ORLANDO HOTELS
Orlando International Airport
Surfside Inn and Suites
12 Universal’s Endless Summer Resort -
92
Dockside Inn and Suites
Dining and Entertainment
1
13 Hollywood Drive-In Golf™ 14 Hard Rock Cafe® and Hard Rock Live® 15 The Toothsome Chocolate Emporium &
6
Savory Feast Kitchen
7
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23).
International Drive
10 mins
Premium Shopping Outlet
5 mins
Kissimmee
30 mins
© 2023 MARVEL. MEN IN BLACK and ALIEN ATTACK TM & © 2023 Columbia Pictures Industries, Inc. Curious George ®, created by Margret and H.A. Rey, is copyrighted and trademarked by Houghton Mifflin Harcourt Publishing Company and used under license. Licensed by Universal Studios Licensing, Inc. Woody Woodpecker’s Nuthouse Coaster TM Walter Lantz. © 2023 Lyons Partnership, L.P. The Simpsons™ & © 20th Television. Minions and all related elements and indicia TM & © 2023 Universal Studios. TRANSFORMERS and its logo and all related characters are trademarks of Hasbro and are used with permission. © 2023 Hasbro. Jurassic Park and Jurassic World TM & © 2023 Universal Studios and Amblin Entertainment, Inc. Dr. Seuss properties TM & © 2023 Dr. Seuss Enterprises, L.P. Rocky and Bullwinkle and Friends TM & © Ward Productions, Inc. Popeye © 2023 King Features Syndicate, Inc. TM Hearst Holdings, Inc. TM & © Universal Studios and Amblin. Hollywood Drive-In Golf and associated logos are trademarks of Adventure Golf Design & Development, Inc. Bubba Gump Shrimp Co. TM & © 2023 Par. Pic. Jimmy Buffett’s ® Margaritaville ® Jimmy Buffett. The Cowfish and all related logos TM The Cowfish Sushi Burger Bar, LLC. Pat O’Brien’s, Hurricane Glass logo, Have Fun and Iron Grill Design ® Pat O’Brien’s Bar, Inc. © 2023 Pat O’Brien’s Bar, Inc. ©2023 Voodoo Doughnut, LLC. TM & © 2023 NBCUniversal Media, LLC. © 2023 Universal Studios. ©2022 Cinemark USA, Inc. Century Theatres, CinéArts, Rave, Tinseltown, and XD are Cinemark brands. “Cinemark” is a registered service mark of Cinemark USA, Inc. Hard Rock Hotel, Hard Rock Cafe, Hard Rock Live ® Hard Rock Cafe International (USA), Inc. Aventura Hotel TM & © 2023 UCF Hotel Venture IV. Cabana Bay Beach Resort TM & © 2023 UCF Hotel Venture II. Portofino Bay Hotel and Royal Pacific Resort TM & © 2023 UCF Hotel Venture. Sapphire Falls Resort TM & © 2023 UCF Hotel Venture III. © 2023 UCF Hotel Venture V. UNIVERSAL TM & © Universal Studios. ENDLESS SUMMER registered trademarks, Bruce Brown Films, LLC. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved.
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WHAT TO KNOW BEFORE YOU GO...
Universal’s Cabana Bay Beach Resort
Universal Orlando Resort Hotel Benefits Holidaying in one of Universal Orlando’s hotels comes with more fun, more often. It couldn’t be easier. With complimentary transportation it's just a hop between the parks, Universal CityWalk and your hotel. Every morning you can breeze into one of Universal’s 3 amazing theme parks up to one hour before other guests1 (theme park admission required; select attractions). Plus, guests staying at select hotels get FREE2 Universal Express Unlimited to skip the regular lines at some of the most popular attractions in Universal Studios Florida and Universal’s Islands of Adventure (theme park admission required).
Universal Express Unlimited2
Complimentary Water Taxi and Shuttles
Get to the fun faster with FREE2 Universal Express
Getting around Universal Orlando Resort couldn’t
Unlimited. Skip the regular lines at some of the most
be easier; all hotels offer frequent shuttle buses to
Universal’s 3 parks and CityWalk. Or, if you’re staying at
Universal’s Islands of Adventure for a value of $129 per
select hotels, you can take a picturesque water taxi ride
person, per day2a (theme park admission required; not
or even a short walk. You are so close to the action, it’s
valid at Universal's Volcano Bay. Restrictions apply).
easy, like your holiday should be.
popular attractions in Universal Studios Florida and
Get into the Parks Early1
Character Meet and Greets
Early Park Admission to The Wizarding World of Harry
You never know who you’ll meet at Cabana Bay
Potter™ and Universal’s Volcano Bay up to one hour
Beach Resort. Keep an eye out for some of your favourite
before the parks open (theme park admission required;
theme park characters in the hotel lobby on select
select attractions).
nights.
1
Resort-Wide Charging Privileges
Complimentary Resort-Wide Merchandise Delivery
Left your cash in your hotel safe? Don’t worry, as you’re
Shopping made simple. Be carefree and carry-free when
a Universal hotel guest you have more than just a room
you shop at select stores in Universal’s theme parks
key... you can use it to make purchases around the resort
and CityWalk. As a Universal hotel guest you get your
as well.
purchases delivered directly to your hotel, free of charge.
© 2023 Starbucks Coffee Company. All rights reserved. 1, 2, 2a - Based on average price of a 2-Park Universal Express Unlimited pass ranging between $84.99 and $189.99. Find terms and conditions on page 74.
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Proximity, Simplicity and Exclusivity The first thrill of your Universal Orlando holiday happens the moment you arrive at one of Universal Orlando’s incredible Resort hotels. Each unique
UNIVERSAL ORLANDO HOTELS
hotel is designed to delight and entertain with renowned service and incredible, immersive themes.
Universal’s hotel categories make it easy to choose the right hotel for you...
Enjoy every Universal Orlando hotel no matter which one you choose to stay at...
With 4 distinct categories of hotel to choose from, there’s a Universal
When you stay at one of the extraordinary Universal Orlando Resort
Orlando Resort hotel for every style and budget. Whether you
hotels, you can access the facilities across all of the Universal
stay at a PREMIER, PREFERRED, PRIME VALUE or VALUE category
properties. Each resort offers its own unique features and facilities. So
hotel, you’ll enjoy extraordinary comfort, a variety of recreation,
why not sample a mouth-watering steak from The Palm at Hard Rock
entertainment and exclusive theme park benefits and privileges.
Hotel®, or take in the incredible views from the rooftop bar at Universal’s Aventura Hotel.
Where to Shop, Dine and Play During Your Stay Each resort hotel offers its own themed restaurants, activities, and more to make your stay as unforgettable as the rest of your adventure. Premier Hotels
Preferred Hotel
Prime Value Hotels
Value Hotels
Find them on
PAGES 80-83
PAGES 84-85
PAGES 86–89
PAGES 90–93
Features
• FREE2 Universal Express Unlimited
• Early park admission1
(theme park admission required)
admission required; select attractions.)
admission required; select attractions.)
admission required; select attractions.)
• Early park admission1
(theme park
• Early park admission1
(theme park
• Early park admission1 (theme park
• Themed kids' suites
• Resort-style pool
• Resort-style pool
admission required; select attractions.)
• Resort-style pool
• Waterslide (select hotels)
• Childrens' Splash Pad (select hotels)
• Priority seating at select
• Waterslide
• Childrens' Splash Pad (select hotels)
• Games arcade
• Sand beach
• Games arcade (select hotels)
• Health club
• Toast marshmallows at the
• Health club
• Universal souvenir shop
• Universal souvenir shop
• Complimentary transportation
(theme park
restaurants • Kids' suites • Waterslide (at most hotels)
fire pit
• Themed pools
• Games arcade
• Cabana Bay Beach Resort
• Childrens' Splash Pad (select hotels)
• Health club
bowling alley (fees apply)
• Games arcade
• Universal souvenir shop
• Complimentary transportation
• Health club
• Complimentary transportation
• Universal souvenir shop • Complimentary transportation Restaurants
• Multiple signature fine dining
• Multiple restaurants
• Food Court
• Food court
• Grab and go options
• Lobby Bar Rooftop bar (Universal's
• Grab and go options
• Multiple casual dining restaurants
• Coffee shop
Aventura Hotel)
• Starbucks®
• Starbucks® or coffee shop
• Bar
• Grab and go options
• Pool bar
• Pool bar at all hotels
• 24-hours room service
• Starbucks®
• Pizza delivery
restaurants
Ideal for
• Bars
• Pool bar
• 24-hours room service
• Pizza delivery
These spectacular hotels offer
The facilities are impressive and
Universal’s Prime Value hotels are
The 2-Bedroom Suites that sleep up
beautiful surroundings with first-rate
there is a relaxed, airy, and open
packed with fun filled amenities
to 6 mean these hotels are great for
service. The rooms have that extra
feeling to the design. You get
and activities, all at an affordable
extended families. The price offers
space for the highest level of comfort
Universal theme park benefits and
price. They are really close to the
incredible value for a hotel of this
throughout your holiday and the
getting around is even easier as
action, just steps from Universal’s
standard so it’s perfect for the savvy
dining and amenities are world-
you can get a water taxi from here
Volcano Bay, plus you enjoy
and budget conscious. Plus, as you’re
class. In terms of benefits, Universal’s
too. There is also a walking path to
free transportation around the
staying at a Universal hotel you get a
Premier hotels give you FREE2
Universal's Volcano Bay which is
resort and Early Park Admission1
host of theme park benefits!
Universal Express Unlimited (theme
just steps away.
alongside a host of other theme
park admission required; not valid at
park benefits.
Universal's Volcano Bay.) as well as a whole host of other benefits.
1, 2 Find terms and conditions on page 74. 1Early park admission (theme park admission required; select attractions). 2Universal Express Unlimited (theme park admission required; not valid at Universal's Volcano Bay).
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Universal Orlando Hotels
Universal Orlando Premier Hotels 🏨
Wifi Mail
⌂
Standard Rooms
In-Room Facilities
Typical Room Plan
These stylish standard rooms offer
Flatscreen TV Mini fridge iHome
Example of standard Preferred Hotel
more space to relax and all of the
clock radio with iPad docking station
Room 2x queen bed and 335 sq.ft
star
amenities you need; enjoy nice extras
star
star
Coffee maker with gourmet coffee
like complimentary cotton bathrobes,
and assorted teas Bathroom
gourmet coffee and teas. The rooms
with toiletries Cotton signature
accommodate up to 5 guests^ and
bathrobes Free Wi-Fi
star
star
star
provide a perfect setting for your stay. ^With Rollaway (fees apply and subject to availability.)
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Orchid Court
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UNIVERSAL ORLANDO PREMIER HOTELS
LOEWS ROYAL PACIFIC RESORT STAR STAR STAR STAR HALFSTAR Be swept away to a South Seas escape filled with tropical wonders, exotic food and carefree fun. Relax beneath palms on the white sands of a lagoon-style pool. Day and night, delectable, innovative culinary creations welcome you to savour one-ofa-kind dining adventures. And, on special nights, fun blazes to life with a classic luau celebration* of aloha. It’s an oasis of comfort, style and sophistication.
Lagoon Pool
Rooms
STANDARD
• Sleeps up to 5^ guests
Facilities Flatscreen TV Mini fridge iHome clock radio with iPad star
star
docking station Coffee maker with gourmet coffee star
and assorted teas Bathroom with toiletries Cotton star
star
signature bathrobes
Dining Signature Dining Islands Dining Room - Your mainstay offering a buffet, a la carte breakfast options and unique specialities for dinner. Orchid Court Lounge & Sushi Bar - Enjoy Polynesian and Pan-Asian foods whilst overlooking a tropically landscaped pool. Wantilan Luau – Live music, traditional hula dancing and authentic Polynesian cuisine (weekly, reservations required, fees apply.)
Casual Dining
Rooms
UPGRADE
• Standard Room with Water Views • Jurassic World Kids’ Suite - Sleeps up to 5^ guests • King Suite - Sleeps up to 4 guests
Additional Facilities Living room
Jake’s American Bar - The full-service bar provides a tasty beverage to go with your food. (Must be 21+ with valid photo ID to purchase and consume alcoholic beverages) The Bula Bar & Grill - Chill by the pool whilst enjoying your meal. Tuk Tuk Market - Lobby marketplace offers coffee, breakfast items, pastries, our exclusive Tuk Tarts, plus hot and cold sandwiches, wok bowls, sushi to go, ice cream and gelato. Grab a bite and relax in our seating area overlooking the luau pavilion.
Leisure Facilities
Transport and Location
Lagoon pool Sand beach Cabanas* Children’s play area star
Transport to other Universal Orlando Resort locations approximately every 10 minutes.
star
star
star
‘Oli Aloha’
fire dancer† Games arcade Fitness centre star
BUS
star
WATER TAXI
Lagoon Pool Area
Why We Love It This hotel is great for a relaxing getaway; you genuinely feel like you have been transported to the South Seas. Standard Room
Universal Express Unlimited2
🚍 Complimentary Transport
Jurassic World Kid’s Suite
wifi Complimentary Wi-Fi pool Pool utensils Dining dumbbell Health Club wheelchair Wheelchair Access and more
^With Rollaway (fees apply and subject to availability.) *Fees apply. †Weather permitting. 2. Terms and conditions on page 74. Jurassic World is a trademark and copyright of Universal Studios and Amblin Entertainment, Inc. Licensed by Universal Studios. Royal Pacific Resort TM & © 2023 UCF Hotel Venture. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved..
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HARD ROCK HOTEL® STAR STAR STAR STAR STAR Live like a rock star and savour the perks of rock ‘n’ roll royalty with impeccable surroundings, posh laid-back style and showstopping service. Talented chefs offer culinary nirvana from a famed steakhouse to delicious American classics. The sweeping California mission-style design—inspired by classic rock music—welcomes you to escape to a sensational world with a palm-lined swimming pool featuring underwater music, incredible rock memorabilia and exceptional entertainment.
Pool
Rooms
STANDARD
• Sleeps up to 5^ guests
Facilities Flatscreen TV Mini fridge iHome clock radio with iPad star
star
docking station Coffee maker with gourmet coffee star
and assorted teas Bathroom with toiletries Cotton star
star
Dining Signature Dining The Palm – Famed New York steakhouse The Kitchen – Tantalizing cuisines with a rock ‘n’ roll attitude
Casual Dining
signature bathrobes
BeachClub – Poolside bar and grill serving entrées and snacks
Quick-Service Dining
Rooms
UPGRADE
• Standard Room with Garden and Pool Views • King Suite - Sleeps up to 4† guests • Future Rock Star Suite - Sleeps up to 5^ guests
Additional Facilities Living room Dining table star
Emack & Bolio’s Marketplace – Award-winning ice cream parlour
Other Dining Velvet Bar – One of Orlando’s coolest spots for cocktails±
Leisure Facilities 12,000 sq. ft. sand beach pool Underwater music pool Waterslide star
star
star
Sand volleyball court 2 hot tubs Poolside Movie Fitness centre star
star
star
- Body Rock® Velvet sessions rock ‘n’ roll cocktail party* Games
Transport and Location
star
star
Transport to other Universal Orlando Resort locations approximately every 10 minutes.
star
arcade Rock n’ roll memorabilia Hard Rock® rock shop Jogging trail BUS
star
star
WATER TAXI
®
Hard Rock Hotel®
Why We Love It This hotel is great for music fans, the rock ‘n’ roll memorabilia is incredible. You can even get a Fender® guitar or a Crosley turntable with your choice of 10 iconic records delivered to your room!**
Universal Express Unlimited2
🚍 Complimentary Transport
Standard Room
Future Rock Star Suite
wifi Complimentary Wi-Fi pool Pool utensils Dining dumbbell Health Club wheelchair Wheelchair Access and more
^With Rollaway (fees apply and subject to availability. †Max 3 Adults, 1 Child *Velvet Sessions Rock ‘n’ roll cocktail party occurs on the last Thursday of each month (excluding November & December) and features a live concert from legendary rock bands (fees apply, must be 21+) **Down payment and loan agreement required ± (Must be 21+ with valid photo ID to consume alcoholic beverages). 2. Terms and conditions on page 74. Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved.
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UNIVERSAL ORLANDO PREMIER HOTELS
LOEWS PORTOFINO BAY HOTEL STAR STAR STAR STAR STAR Enjoy an escape inspired by the seaside village of Portofino, Italy. Lively outdoor cafés and a serene harbour invite you to explore the colourful piazza. A short stroll from the harbour, 3 amazing pools offer every level of relaxation. A soothing spa promises blissful renewal. Every day and night, stylish lounges let you unwind and incredible restaurants treat you with deliciously delightful culinary tours of Italy.
Kids’ in Pool
Rooms
STANDARD
• Sleeps up to 5^ guests
Facilities Flatscreen TV Mini fridge iHome clock radio with iPad star
star
docking station Coffee maker with gourmet coffee star
and assorted teas Bathroom with toiletries Cotton star
star
signature bathrobes
Dining Signature Dining Mama Della’s RistoranteSM – Enjoy traditional Italian specialities while strolling musicians serenade you tableside. Bice Ristorante – An exquisite culinary voyage right to the heart of Italy Trattoria del Porto – Delicious antipasti and tempting desserts.
Casual Dining
Rooms
Sal’s Market Deli™ – Italian meats, cheeses, salads and oven pizzas
UPGRADE
• Standard Room with Garden and Bay Views • Despicable Me Kids’ Suite - Sleeps up to 5† guests
Additional Facilities Themed to look like Gru’s Laboratory with missile beds
star
Splendido Bar & Grill™ – Casual poolside eatery.
Other Dining The Thirsty Fish™, Bar American, Gelateria and Starbucks®.
Leisure Facilities
Separate kids and parents bedrooms within the suite
3 themed pools Waterslide Kids pool Poolside Movie Private star
star
star
star
cabanas* Fitness centre Mandara Spa® Nightly Musica della star
Transport and Location
star
star
Notte*** Games arcade Bocce ball courts star
star
star
Gift and retail shops
Transport to other Universal Orlando Resort locations approximately every 10 minutes.
BUS
WATER TAXI
Loews Portofino Bay Hotel
thumbsup We Recommend
This hotel is perfect for couples looking for a romantic getaway, and any foodies. Enjoying some gelato whilst sitting, looking out over the harbour, as the sun sets is truly magical. Universal Express Unlimited2
Standard Room
🚍 Complimentary Transport
Despicable Me Kids’ Suite
wifi Complimentary Wi-Fi pool Pool utensils Dining dumbbell Health Club wheelchair Wheelchair Access and more
^With Rollaway (fees apply and subject to availability) †Max 3 Adults, 2 Children with Rollaway (fees apply & subject to availability)*Fees apply. ***Weather permitting. 2. Terms and conditions on page 74. Portofino Bay Hotel TM & © 2023 UCF Hotel Venture. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved.
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Universal Orlando Hotels
Universal Orlando Preferred Hotel 🏨
Wifi Mail
⌂
Standard Rooms
In-Room Facilities
Typical Room Plan
These inviting standard rooms
Flatscreen TV Mini fridge Coffee maker
Example of standard Preferred Hotel
star
offer 321 square feet of relaxation, featuring two queen beds, separate bath and vanity areas and an array of exceptional amenities.
star
star
Bathroom with toiletries Hairdryer
star
Air-Con connected to Smart Room
Room 2x queen bed and 321 sq.ft
star
technology Iron Ironing board In-room star
star
star
safe Free Wi-Fi iHome radio clock with star
star
iPhone docking stations and more
84
Waterslide at Loews Sapphire Falls Resort
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UNIVERSAL ORLANDO PREFERRED HOTEL
LOEWS SAPPHIRE FALLS RESORT STAR STAR STAR STAR Imagine a picturesque hotel in the heart of the tropics, where every comfort is included. Loews Sapphire Falls Resort features a beautifully landscaped, resortstyle pool with a water slide surrounded by waterfalls and in the distance, the calming sounds of steel drums call guests to take in the scenic water views, ease into ‘island time’ and let go. This hotel truly captivates at every turn. Family around the fire pit. Must be 21 or older to purchase and consume alcohol with valid photo ID.
STANDARD
Rooms • Sleeps up to 5^ guests
Facilities Flatscreen TV Mini fridge Coffee maker Bathroom star
star
star
with toiletries
Dining Signature Dining Amatista Cookhouse™ - Enjoy a meal whilst taking in the views.
Casual Dining New Dutch Trading Co™ - Grab and go options for breakfast, lunch,
Rooms
and dinner.
UPGRADE
• Standard Room with Lagoon and Pool views • King Suite - Sleeps up to 4 guests • Kids’ Suite - Sleeps up to 5 guests • Sapphire Suite - Sleeps up to 5^ guests
Additional Facilities
Other Dining Strong Water Tavern - Rare vintage rums, your own rum specialist and tapas-style dining make this a cool and stylish watering hole.
Living room Dining room Upgraded bathrooms with star
star
toiletries
Leisure Facilities Resort style pool Waterslide Sand beach Toast marshmallows at star
Transport and Location
the fire pit†
star
star
star
Games arcade Fitness centre star
Transport to other Universal Orlando Resort locations approximately every 10 minutes.
BUS
WATER TAXI
Loews Sapphire Falls Resort
Why We Love It The facilities are impressive and there is a relaxed, airy, and open feeling to the design. You get Universal theme park benefits and getting around is even easier as you can get a water taxi from here too. 🚍 Complimentary Transport wifi Complimentary Wi-Fi callbell Concierge
Standard Room
Services pool Pool
utensils
Dining
Sapphire Suites
briefcase Business Center dumbbell Health Club wheelchair Wheelchair Access
^With Rollaway (fees apply and subject to availability.) † S’mores kit available for purchase. Sapphire Falls Resort TM & © 2023 UCF Hotel Venture III. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved.
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Universal Orlando Hotels
Universal Orlando Prime Value Hotels 🏨
⌂
Wifi Mail In-Room Facilities
Typical Room Plan
Flatscreen TV Mini fridge Bathroom
Example of standard Prime Value Hotel
Standard Rooms A welcome retreat for four, these inviting rooms offer two queen beds, separate bath and vanity areas and exceptional
star
star
with toiletries Coffee maker star
Room 2x queen beds
star
amenities.
Hairdryer Air-con connected to Smart
Also available - Room upgrades including
Room technology Iron Ironing board
star
Deluxe Rooms, Skyline View Rooms, Family Suites and Kids’ Suites which feature a
star
star
In-room safe
star
star
Free Wi-Fi
star
Connecting/adjoining rooms available
special interior area for the kids.
86
Pool at Universal’s Aventura Hotel
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UNIVERSAL ORLANDO PRIME VALUE HOTELS
UNIVERSAL’S AVENTURA HOTEL STAR STAR STAR HALFSTAR Universal’s Aventura Hotel lets you experience a fresh and fun way to stay - in a space that fits your style. It’s modern and smart yet vibrant and relaxed. From the stylish, open lobby and marketstyle dining space, to the striking pool area and rooftop bar. The sleek design offers free-flowing, airy spaces with a current of energy. The rooms and suites are tastefully appointed and reflect a clean design.
Room with Valcano Bay View
STANDARD
Rooms • Sleeps up to 4 guests
Facilities Flatscreen TV Mini fridge Coffee maker Bathroom star
star
star
with toiletries Tablet that controls the room facilities star
Dining Casual Dining Urban Pantry – Breakfast, lunch, dinner and snacks options.
Quick-Service Dining Starbucks® – For all of your caffeinated needs.
Rooms
UPGRADE
• Standard Room with Skyline Views • Deluxe Room - Sleeps up to 4 guests • Kids’ Suite - Sleeps up to 5^ guests
Additional Facilities Separate interior room for children in the kids’ suites
Other Dining Bar 17 Bistro – The wow factor here comes in the form of the rooftop bar; offering panoramic views of the theme parks, this really is the place to enjoy a drink or small bite to eat. Bar Sol - Relax next to the pool whilst sipping on a beverage.
Leisure Facilities Resort style pool Hot tub Kids splash area Fitness centre
Transport and Location
star
star
star
Transport to other Universal Orlando Resort locations approximately every 10 minutes.
BUS
WATER TAXI
Universal’s Aventura Hotel
thumbsup We Recommend This is an amazing getaway for couples or friends; the hotel design is clean, calming and contemporary with modern tech available to make your stay even more comfortable. The views from the rooftop bar are
Standard Room
incredible so you will get some insta-worthy pics too!
🚍
Complimentary Transportation wifi Complimentary Wi-Fi pool Pool dumbbell Health Club
utensils
Deluxe King Room
Dining wheelchair Wheelchair Access
^With Rollaway (fees apply and subject to availability.) †Fees apply. Cabana Bay Beach Resort TM & © 2023 UCF Hotel Venture II. All rights reserved. Aventura Hotel TM & © 2023 UCF Hotel Venture IV. © 2023 Starbucks Coffee Company. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved.
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UNIVERSAL’S CABANA BAY BEACH RESORT STAR STAR STAR HALFSTAR Enjoy a vibrant, retro-style hotel with rooms and suites brilliantly designed for family-sized fun. Relax and play surrounded by amazing iconic architecture inspired by classic Florida beach resorts of the 1950’s and 60’s. Savour your choice of dining options in the incredible food court. Every day comes with fun for all ages with 2 massive pools, a winding lazy river, a bowling alley (fees apply) and more.
STANDARD
Rooms • Sleeps up to 4 guests
Facilities Flatscreen TV Mini fridge Bathroom with toiletries star
star
Pool
Dining Signature Dining Galaxy Bowl Restaurant – Enjoy table service while you score a strike in the bowling alley (fees apply).
Casual Dining
• Standard Room with Courtyard, Pool and Universal’s Volcano Bay Views (these have standard room facilities)
Bayliner Diner – Grab quick and casual bites like burgers, pasta, and
UPGRADE
Rooms
• Family Suite - Sleeps up to 6 guests • 2 Bedroom Suite - Sleeps up to 8 guests
Additional Facilities Kitchenette with microwave and sink Coffee maker star
star
Living room with sofa-bed 3 compartment bathroom
make-your-own salads.
Quick-Service Dining Starbucks® – For all of your caffeinated needs.
Other Dining Atomic Tonic, The Hideaway Bar & Grill and Swizzle Lounge
star
with toiletries
Leisure Facilities 2 huge pools Waterslide Lazy river 10-lane bowling alley† star
Transport and Location
star
star
star
Games arcade (Game-O-Rama)† Fitness centre star
Transport to other Universal Orlando Resort locations approximately every 10 minutes.
BUS
WATER TAXI
Universal’s Cabana Bay Beach Resort
Why We Love It
Families will love Cabana Bay. With all of the activities and amenities there is always something to do when you’re away from the parks. Plus Universal’s Volcano Bay is just outside the hotel! 🚍
Standard Room Standard Volcano Room View
Complimentary Transportation wifi Complimentary Wi-Fi pool Pool dumbbell Health Club
utensils
Family Suite
Dining wheelchair Wheelchair Access
1 Find terms and conditions on page 74. †Fees apply. © 2023 Starbucks Coffee Company. All rights reserved. Cabana Bay Beach Resort TM & © 2023 UCF Hotel Venture II. All rights reserved. © 2023 Universal Studios. All rights reserved.
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Prime Value Hotel
UNIVERSAL ORLANDO PRIME VALUE HOTELS
Universal’s Cabana Bay Beach Resort
Cool Things to Know
Clockwise Guests get early entry... Every morning guests can breeze into one of Universal’s
Only Steps Away From Universal’s Volcano Bay water theme park
parks before other guests with Early Park Admission1 (theme park admission required; select attractions).
Volcano Bay
Character Appearances You never know who you’ll meet
Galaxy Bowl
at Cabana Bay Beach Resort.
Try to hit a strike at the resort’s 10 lane bowling alley! (Fees apply.)
Keep an eye out for some of your favorite theme park characters in the hotel lobby on select nights^.
Galaxy Bowl
Fun & Affordable Retro style with 2 huge pools! Each of the 2 tower blocks at the hotel has its own large pool and there’s even a lazy river! The lazy river
Find terms and conditions on page 74. ^Characters may change daily and are subject to availability. Dates, times, entertainment, characters and benefits subject to change without notice.
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Universal Orlando Hotels
Universal Orlando Value Hotels 🏨
Wifi Mail
Standard Rooms
In-Room Facilities
These are bright and beachy retreats for 4 - an inviting 313 square foot room offers two queen beds with separate bath and vanity areas and all the inroom amenities you need.
Typical Room Plan
Flatscreen TV Mini fridge star
313 sq.ft with 2x queen beds
Two-compartment bathroom with toiletries Hairdryer Air-con connected star
star
to Smart Room technology Iron
star
Ironing board In-room safe Telephone
suites that sleep up to six.
star
star
Room at Univerdal’s Endless Summer Resort - Surfside Inn and Suites
Example of standard Value Hotel Room
star
star
Also available- Spacious, two-bedroom
90
⌂
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Alarm clock Free Wi-Fi star
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UNIVERSAL ORLANDO VALUE HOTELS
UNIVERSAL’S ENDLESS SUMMER RESORT SURFSIDE INN AND SUITES STAR STAR STAR The vibe at this hotel is relaxed and easy, with a fun surf and beach theme woven throughout. Here, guests enjoy exclusive benefits like Early Park Admission1 (theme park admission required; select attractions) and complimentary transportation. In addition to standard rooms, Surfside Inn and Suites features spacious, 2-bedroom suites that sleep up to 6, making it the perfect spot for families of any size to base their Universal Orlando Resort holiday. Swimming Pool
• Sleeps up to 4 guests
Facilities Flatscreen TV Mini fridge Two-compartment bathroom star
star
with toiletries
STANDARD
Rooms
Dining Casual Dining There is a range of dining options here; the food court is the dining hub and will cover you from breakfast through to dinner. Plus there are grab and go options if you can’t wait to get to the parks.
Rooms
Quick-Service Dining
UPGRADE
• Standard Room with Pool and Water Views • 2 Bedroom Suite - Sleeps up to 6 guests
Additional Facilities 2 Flatscreen TVs Coffee maker Kitchenette with sink star
star
and picnic table
Starbucks® - Offering a choice of hot or cold drinks and snacks.
Other Dining The pool bar will keep you hydrated whether you’re splashing around or sunbathing.
Additional Facilities apply to the 2 Bedroom Suite only.
Leisure Facilities Surfboard shaped pool
Transport and Location
star
star
Fitness centre Games arcade star
Universal Studios Store
Transport to other Universal Orlando Resort locations approximately every 10 minutes.
BUS
WATER TAXI
Universal‘s Endless Summer Resort
Why We Love It
This hotel is great for families, groups of friends, or those who want a bit more space. The price offers incredible value for a hotel of this standard Standard Room
so it’s perfect for the savvy and budget conscious. Plus, as you’re
2 Bedroom Suite
staying at a Universal hotel you get a host of theme park benefits! 🚍
Complimentary Transportation wifi Complimentary Wi-Fi pool Pool dumbbell Health Club
utensils
Dining wheelchair Wheelchair Access
2023 UCF Hotel Venture V. UNIVERSAL TM & © Universal Studios. ENDLESS SUMMER registered trademarks, Bruce Brown Films, LLC. Universal elements and all related indicia TM & © 2023 Universal Studios. © 2023 Starbucks Coffee Company. All rights reserved.
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UNIVERSAL’S ENDLESS SUMMER RESORT DOCKSIDE INN AND SUITES STAR STAR STAR Unwind in a carefree escape that’s affordable. Inspired by sand, sea and breathtaking sunsets, this retreat has a coastal vibe and comes with all the fun and convenience of staying with Universal—including awesome hotel guest benefits such as Early Park Admission1. (theme park admission required; select attractions). With plenty of standard rooms and spacious 2-bedroom suites that sleep up to 6, it’s a great spot for families to base their Universal holiday. Dining
Rooms
STANDARD
• Sleeps up to 4 guests
Facilities Flatscreen TV Mini-Refrigerator Two-compartment star
star
bathroom Toiletries Hairdryer Air-con connected to star
star
star
Smart Room technology Iron Ironing board In-room star
star
star
star
Casual Dining There are a range of dining options here; the food court is the dining hub and will cover you from breakfast through to dinner. Plus there are grab and go options if you can’t wait to get to the parks.
safe Telephone Alarm Clock In-room Wi-Fi star
Dining
star
Quick-Service Dining Starbucks® - Offering a choice of hot or cold drinks and snacks.
Rooms
Other Dining
UPGRADE
• Standard Room with Pool Views (these have standard room facilities) • 2 Bedroom Suite - Sleeps up to 6 guests • 2 Bedroom Suite with Pool View - Sleeps up to 6 guests
Additional Facilities 2 Flatscreen TVs Kitchenette with sink Mini-refrigerator star
star
star
The lobby and pool bars will keep you hydrated whether you’re splashing around or relaxing.
Leisure Facilities Pools and splash pad Fitness centre Games arcade Universal star
Picnic Table Coffee Maker star
star
star
Studios Store
Additional Facilities apply to the 2 Bedroom Suite only.
Transport and Location Transport to other Universal Orlando Resort locations approximately every 10 minutes.
BUS
WATER TAXI
Universal‘s Endless Summer Resort
Why We Love It
Standard Room
2 Bedroom Suite
Great for larger parties with spacious suites at an affordable price! 🚍
Complimentary Transportation wifi Complimentary Wi-Fi pool Pool dumbbell Health Club
utensils
Dining wheelchair Wheelchair Access
2023 UCF Hotel Venture V. UNIVERSAL TM & © Universal Studios. ENDLESS SUMMER registered trademarks, Bruce Brown Films, LLC. All rights reserved. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved. © 2023 Starbucks Coffee Company. All rights reserved.
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Two Incredible Value Hotels
Cool Things to Know
UNIVERSAL ORLANDO VALUE HOTELS
Universal’s Endless Summer Resort
Surfside Inn and Suites
Clockwise Guests get early entry... Every morning guests can breeze into one of Universal’s Parks before other guests with
Even the pool is in a surfboard shape
Early Park Admission1 (theme park admission required; select attractions).
Surfside Inn and Suites
🚍 Surfside Inn and Suites
Less than 5 mins away Complimentary shuttle buses connect both these Value hotels to Universal Studios Florida,
2-bedroom suites
Universal’s Islands of Adventure,
Perfect for families and groups of
Universal’s Volcano Bay and
friends.
Universal CityWalk. It’s just a quick hop between the parks and your hotel.
Incredible Value for hotels of this standard! Enjoy the relaxed vibe with spacious 2-bedroom suites, ideal for families and groups of friends!
Find terms and conditions on page 74.
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UNIVERSAL ORLANDO HOTEL COMPARISON TABLE
trips specific needs. Whether you’re looking for comfort and style, somewhere kid friendly or plenty of facilities there is a Universal Orlando Hotel perfect for you.
Prime Value Hotels
Value Hotels
Preferred Hotels
Premier Hotels
Loews Sapphire Falls Resort
Loews Royal Pacific Resort
Hard Rock Hotel®
Loews Portofino Bay Hotel
Universal’s Cabana Bay
Beach Resort
Universal’s Aventura Hotel
Universal’s Endless Summer
Resort - Dockside Inn and Suites
Universal’s Endless Summer
Resort - Surfside Inn and Suites
Universal Resort Hotels
Find the Universal Orlando Hotel which is best suited to your
1
2
1
2
1
1
1
3
Sleeping Capacity
1-6
1-6
1-5
1-8
1-5
1-5
1-5
1-5
Standard Room Size (sq.ft.)
313
313
314
300
321
335
375
450
Upgrade Room Size (sq.ft.)
440
440
395-575
430-772
595-851
370 - 670
670 - 800
650
91
92
87
88
85
81
82
83
FREE2 Universal Express Unlimited Early Park Admission1 Theme Park Transportation
Number of Pools
Priority Seating at Select Restaurants Universal Kids’ Suites
Spa
Fitness Centre
Quick-Service Dining Table-Service Dining
24hr Room Service
Resort Guide Page
Bus
1, 2 Requires separate theme park admission. Find terms and conditions on page 86
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Water Taxi
We invited over 300,000 of our customers to vote for their favourite Florida theme parks, rides and shows. Here are the winners and runners up. Make sure you check them out when you’re in Orlando!
WINNERS
RUNNERS-UP
Universal’s Islands of Adventure at Universal Orlando Resort
Magic Kingdom Park at Walt Disney World Resort
Jurassic World VelociCoaster at Universal’s Islands of Adventure
Guardians of the Galaxy: Cosmic Rewind at EPCOT
AVATAR Flight of Passage at Disney’s Animal Kingdom Theme Park
The Twilight Zone Tower of Terror™ at Disney’s Hollywood Studios
Splash Mountain at Magic Kingdom Park
Jurassic Park River Adventure at Universal’s Islands of Adventure
Universal’s Volcano Bay Water Theme Park
Disney’s Typhoon Lagoon Water Park
Best Non-Theme Park Attraction
Kennedy Space Center Visitor Complex
Gatorland
Favourite Theme Park Character
Mickey Mouse at Walt Disney World Resort
Harry Potter™ at Universal Orlando Resort
Festival of the Lion King at Disney’s Animal Kingdom Theme Park
Fantasmic! at Disney’s Hollywood Studios
Hard Rock Cafe® at Universal CityWalk
Rainforest Cafe® at Walt Disney World Resort
Kilimanjaro Safaris at Disney’s Animal Kingdom Theme Park
Dolphin Swim at Discovery Cove
Best Theme Park in Florida Best New Attraction Best Classic Attraction Best Theme Park Water Ride Favourite Water Park
Best Live Theme Park Show Favourite Restaurant or Dining Experience Favourite Animal Experience
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) Jurassic Park and Jurassic World TM & © 2023 Universal Studios LLC and Amblin Entertainment, Inc. All Rights Reserved. Hard Rock Cafe® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved. © 2023 Disney. All Rights Reserved. © 2023 Disney © 2023 20th Century Studios. © 2023 Disney © 2023 MARVEL. THE TWILIGHT ZONE® is a registered trademark of A CBS Company. All Rights Reserved. © 2023 SeaWorld Parks & Entertainment, Inc. All Rights Reserved
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AttractionTickets.com Terms and Conditions Ticket Only Booking Conditions These Conditions, together with our Privacy Policy and where your order is made via our website, our website terms and conditions of use, together with the specific product conditions detailed on each ticket description and any other written information we brought to your attention before we confirmed your order, form the basis of your contract with Attraction Tickets LTD trading as AttractionTickets.com (“we” or “us”). Please read them carefully as they set out our respective rights and obligations. In these Conditions references to “you” and “your” include the first named person on the confirmation and all persons on whose behalf an order is made or transferred. References to ‘tickets’ means the experience, excursion, theme park or attraction tickets or vouchers featured on our website at AttractionTickets.com.. We are a ticket agent. That means our obligations to you (other than those which are expressly set out in these conditions) are to provide you with a ticket to enable entry/access to the arrangement(s) detailed on your confirmation. Your contract for the supply of experiences, excursions, attractions or theme park services is with the supplier of those services and its terms and conditions apply to that contract. Copies of these are available on request. By making a ticket order, the first-named person on the confirmation agrees on behalf of all persons detailed on it that: He/she has read these terms and conditions and has the authority to and does agree to be bound by them; He/she consents to our use of information in accordance with our Privacy Policy He/she is over 18 years of age and where placing an order for tickets with age restrictions declares that he/she and all members of the party are of the appropriate age to purchase those tickets. Prices and Website Descriptions All details and descriptions featured on our website are for guidance only. The images used on our website to illustrate the experiences, particularly those that take place at more than one location, are used as an indication only. Please be aware that the vehicles, craft, machines, animals and settings at each venue may vary. We endeavour to ensure that all the information and prices on our website are accurate. However, occasionally technical errors occur, and we reserve the right to correct prices and other details in such circumstances even after a confirmation email has been sent. Many of our products have specific supplier conditions that relate only to that individual product. These conditions are clearly detailed in each ticket description and form part of your contract with Attraction Tickets LTD. Ticket Validity Dates Attraction, excursion and activity tickets sold on AttractionTickets.com are either date-specific or open-dated. Date-specific tickets are only valid for the date/time selected at the time of booking and cannot be used on any other date. Open-dated tickets are valid for a period of time (normally a certain number of months from the date of purchase or valid for use in the calendar year purchased) and can be first activated at any point during this period. Open-dated tickets then expire after a specific number of days from first use. The validity of every ticket sold on this website is detailed on each ticket description page and forms part of your contract with Attraction Tickets LTD. Ticket validity dates are not related in any way to your holiday departure date. We ask for your holiday departure date at checkout to simply ensure balance payments are processed correctly and tickets can be received by you before you leave on holiday.
Price Policy All prices are quoted in £s sterling. The prices quoted, shown on our website, and in supplementary promotional material, apply at the time of publication, however, they are subject to change without notice. The price of your tickets will be confirmed on order. Unless a technical error has occurred (which we will deal with promptly), once you have paid for your tickets in full or paid a non-refundable deposit, the price of your tickets is confirmed and will not increase. Price Match We believe that the prices of the tickets and services on our website represent excellent value. Consequently, if you book and pay in full via the website and subsequently find the exact same service or tickets cheaper elsewhere with a fellow ABTOT member, we will pay you the difference in price. Likewise, if you are yet to book or order and find the exact same tickets or services cheaper on another ABTOT member site, we will match the price and refund the difference. The above promises are subject to: • Your notification in writing to us of the cheaper price, within 7 days of your receipt of our confirmation of your order or booking.
• Our validation (at our absolute discretion) that the cheaper price published elsewhere on another ABTOT member site, is in respect of tickets or services that are exactly the same i.e. they are on the same: - departure/check-in/validity and are for the same duration - board basis and include the same extras or added value (e.g. theme park admission tickets, dining,
prior to the ticket commencement date. In these circumstances, we will keep you updated as to when you might receive them. We send gate-ready digital tickets for theme park orders unless otherwise stated on the relevant product page. Certain products require extra steps in advance of your visit to turn your attraction ticket confirmation into a digital gate-ready ticket. Please follow the instructions on your documentation where applicable.
- ticket type as your confirmed order with us (single tickets only - this price guarantee excludes group discounts)
Standard and FLEX-Plus FLEX-Plus protection is an optional upgrade for core Walt Disney World, Universal Orlando Resort and SeaWorld Parks Orlando tickets. If you purchase a FLEX-Plus ticket the terms and conditions of that protection apply, and these are;
If you fail to follow these procedures there will be less opportunity for us and/ or the supplier to investigate and rectify your complaint. The amount of compensation you may be entitled to may therefore be reduced or extinguished as a result.
• We define ‘Core’ tickets as multi-day admission tickets for the above attractions. Dated special event tickets (i.e. Mickey’s Not So Scary Halloween Party / Very Merry Christmas Party, Halloween Horror Nights) are excluded.
Disabled Clients
Ticket fulfilment options are determined by our suppliers and can change without notice. We will notify customers immediately should the fulfilment arrangements change.
• SeaWorld Parks Orlando tickets that are supplied as part of a Discovery Cove package are excluded from FLEX-Plus ticket protection 1) The conditions and benefits of a FLEX-Plus ticket apply only to the specific tickets purchased at that protection level. Buying a FLEX-Plus ticket does not protect your entire order with those same conditions. Any tickets on the same order that are booked as a STANDARD ticket or where we do not offer the protection levels are subject to our general Terms and Conditions found here within. 2) Once FLEX-Plus tickets are ordered those tickets cannot be downgraded to STANDARD options at any time. 3) Equally, a STANDARD ticket cannot be upgraded to FLEX-Plus at any time after an order is confirmed. 4) If you cancel a FLEX-Plus ticket you will avoid time-based cancellation fees (see the cancellation charges listed on each individual ticket description page). The refund paid on your ticket(s) will be the cost of the equivalent STANDARD ticket (your ticket cost minus the FLEX-Plus supplement) at the time of order. Our usual cancellation fees apply as normal for STANDARD tickets. 5) If you have FLEX-Plus tickets and you wish to change the start date of your tickets, there will be no admin fee for this change but any difference in ticket costs will be charged. These will be ticketed at the same protection level as booked originally. If You Change or Cancel Your Order We will try to assist in the event that you need to change or cancel your confirmed ticket order, but we cannot guarantee that the ticket terms or supplier will allow such requests. Amendments and cancellations can only be accepted in accordance with the terms and conditions of the ticket and may be subject to charges. If you need to make a change to or cancel your confirmed ticket order, and the terms of the tickets you have booked allow, you should contact us on 0203 904 4988. Any cancellation or amendment request will take effect on the day we receive your notification. If you cancel your order, the cancellation charges detailed on the product page from which you made your booking will be payable by you. The cancellation charges you will be required to pay will be calculated from the date we receive written or verbal notification of your cancellation. If you need to make a change to your tickets once you have received them (for example upgrading the number of days on your Disney tickets from 7 to 14 or amending the date of usage), then you should contact us by telephone on 0203 904 4988 as soon as possible. New prices may apply when amending your tickets (excluding tickets purchased with FLEX-Pluss protection). We won’t charge an amendment fee for making a change, but the difference in price will be charged. If ticket prices are cheaper when you amend your order, the original price you paid will be used. Changes and Cancellations by Us or the Supplier On occasion, it may be necessary for the supplier to amend certain tickets or cancel them. We reserve the right to amend or cancel tickets on behalf of a ticket supplier at any time. If a material change to, or cancellation of your theme park or other attraction ticket becomes necessary, (for example where you have made an order via an old/ cached page of our website) we will tell you as soon as possible. If there is time to do so before the date on which the ticket is due to be redeemed, we will replace it with a ticket to the same value as your original order or if there isn’t sufficient time to do so, give you a full refund. A supplier might change also the ticket entitlements, ticket validity or ticket price. In this situation, customers who have paid in full and already received their tickets will not usually be affected by such a change. However, customers who have only paid a deposit and have yet to clear their balance could be affected. In this scenario, we will inform all deposit customers immediately of the changes to their tickets and the following options will be made available:
or 2) Keep your booking on a deposit status and accept the revised ticket entitlements at the new ticket price as enforced by the supplier.
• Our reserved right to withdraw any added value (e.g. payment on deposit or free gift) that we would normally send with tickets. • Special discount offers, group bookings or promotional ticket prices are excluded from this guarantee. • Tickets must be new and in stock for purchase on that same day and the price we match must be available for purchase on that day. • The cheaper price must be inclusive of all additional charges, fees and delivery costs. • The cheaper price must be in pounds sterling and be available to purchase at the time you notify us of it. • The price match guarantee will not apply where you compare a cheaper combined price for a ticket and accommodation bought separately with one of our packages. • For any price-matched ticket, we will supply the equivalent STANDARD ticket (not FLEX-PLUS) where applicable. • We reserve the right to validate any quotes given by email by a fellow ABTOT member before agreeing to match the price. Payment and Confirmation When ordering tickets online, full payment (or a non-refundable deposit for Orlando bookings only) is required at the time of order and will be taken when you click the ‘authorise’ button. Upon receipt of full payment or a non-refundable deposit, we will issue a confirmation of the ticket order via email.
As your contract for the supply of experience, excursion, theme park or attraction services is with the supplier, we will have no liability in relation to any changes to or cancellations to these services other than to inform you as soon as reasonably possible of any changes or cancellations that may affect you that are notified to us by the supplier in question. We will also liaise between you and the supplier in relation to any alternative tickets or services they may offer. The above sets out the maximum extent of our liability for changes and cancellations and we regret we cannot meet any expenses or losses you may incur as a result of any change or cancellation. Very rarely, after your tickets have been activated, the supplier of your service may be forced by Force Majeure to change or cancel part or all of your tickets or close a park, attraction or experience. If this does happen then we regret that neither we nor your supplier(s) will be able to provide any refunds, pay you any compensation or meet any losses or expenses you incur as a result.. Force Majeure Except where otherwise expressly stated in these order conditions we will not be liable or pay you compensation if our contractual obligations to you are affected by any event which we or the supplier(s) of the service(s) in question could not, even with all due care, foresee or avoid. These events can include but are not limited to war, the threat of war, civil strife, terrorist activity and its consequences or the threat of such activity, riots, pandemics, epidemics, industrial disputes, natural or nuclear disasters, fire, chemical or biological disaster, adverse weather conditions, the act of any government or other national or local authority and all similar events outside our or the supplier(s) concerned’s control. Advice from the Foreign Office to avoid or leave a particular country may constitute Force Majeure as may any consequences of the UK’s decision to leave the European Union, or any consequences of it so leaving.
We must be advised at the time of the order of any disability and special requirements so that we may notify the supplier concerned. Special facilities can be requested but may not be guaranteed. Acting reasonably, if suppliers are unable to properly accommodate the needs of the person(s) concerned, we may refuse to confirm your ticket order or if you did not give us full details at the time of order, cancel it and impose applicable cancellation charges when we or they become aware of these details. Special Requests If you have any special request, you must advise us in writing at the time of order. Although we will endeavour to pass any reasonable requests on to the relevant supplier, we regret we cannot guarantee any request will be met unless any supplier has specifically confirmed this. For your own protection, you should obtain confirmation in writing from us that your request will be complied with (where it is possible for us to give this) if your request is important to you. Confirmation that a special request has been noted or passed on to the supplier or the inclusion of the special request on your confirmation letter or any other documentation is not confirmation that the request will be met. Unless and until specifically confirmed, all special requests are subject to availability. Special Offers Please note special offers are subject to availability and may be withdrawn by us or the supplier as applicable without notice. Conditions of Suppliers The services which make up your order are provided by independent suppliers. Those suppliers provide these services in accordance with their own terms and conditions which will form part of your contract with us. Some of these terms and conditions may limit or exclude the supplier’s liability to you, usually in accordance with applicable International Conventions. Copies of the relevant parts of these terms and conditions are available on request from ourselves or the supplier concerned. Covid-19: Limitation of liability We both acknowledge the ongoing COVID-19 global crisis and accept our obligations to comply with any official guidance from governments or local authorities, both in the UK and whilst on holiday. Please note that we will have no liability for any refunds, compensation, costs, expenses or other losses of any kind incurred by you, in the following circumstances: • If you, or anyone in your booking party, test positive for Covid-19 and have to quarantine for a period of time, or are notified or otherwise become aware that you have, or suspect you may have, come into close contact with someone who has tested positive for Covid-19 (or where they otherwise suspect they may have Covid-19) and have to self-isolate for a period of time. If this happens within 14 days of your departure date, you must contact us as you may no longer be able to travel. • You fail any tests, checks or other measures imposed by a supplier, airline, port or airport, border control authority or other government body or local authority or fail to submit for testing or assessment when requested to do so, and as such you are denied entry to board the flight, entry to the destination, access to the services or you are otherwise unable to proceed with the holiday or that portion of the holiday. An inherent risk of exposure to COVID-19 exists in any public place where people are present. By visiting an attraction or joining a tour or activity, you voluntarily assume all risks related to exposure to COVID-19. You also acknowledge that the suppliers providing your services will need to comply with national and/or local guidelines and requirements relating to Covid-19, and have implemented certain measures as a result. This will likely include specific requirements regarding personal protective equipment, such as the use of face masks by staff (and you may be required to wear a face mask as well), social distancing, maximum number restrictions on the use of certain facilities, designated alternative entrance and exit routes, mandatory hand sanitisation, limited entertainment options and limited food/drink availability. We do not expect these measures to have a significant impact on your enjoyment of the experience and all measures will be taken with the purpose of securing your safety and those around you. Law and Jurisdiction These terms of business are governed by English law and the courts of England and Wales have jurisdiction (unless you live in Scotland or Northern Ireland, in which case you can bring proceedings in your local court under Scots or Northern Irish law, as applicable.
Hotel + Ticket Package Booking Conditions All hotel bookings with AttractionTickets.com are subject to our Booking Conditions listed on pages 96 & 97. These conditions should be read before making an online booking. Your Key Rights under the Package Travel and Linked Travel Arrangements Regulations 2018: The combination of accommodation purchased with an attraction ticket is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations. Therefore, you will benefit from all EU rights applying to packages. AttractionTickets Ltd will be fully responsible for the proper performance of the package as a whole. Additionally, as required by law, AttractionTickets Ltd has protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that it becomes/ they become insolvent. 1) Travellers will receive all essential information about the package before concluding the package travel contract. 2) There is always at least one trader who is liable for the proper performance of all the travel services included in the contract. 3) Travellers are given an emergency number or details of a contact point where they can get in touch with the organiser or travel agent.
For Orlando customers travelling 42 days or more before the date the tickets are due to be activated, an optional non-refundable deposit can be paid at the time of order. Once you pay your deposit, the price of the tickets is protected against currency fluctuations and will remain unchanged if the prices on our website increase or decrease as a result of currency fluctuation. If a supplier changes the ticket entitlements, ticket validity or ticket price customers who have paid a deposit may need to pay the full balance to keep their original price and tickets in line with the ‘Changes and cancellations by us or the supplier section’ below.
Liability
4) Travellers may transfer the package to another person, on reasonable notice and possibly subject to additional costs.
Our only obligations to you (other than those which are expressly set out in these conditions) are to take your ticket order in accordance with your instructions and to provide you with a ticket or voucher to enable entry/access to the arrangement(s) in question. Your contract for the supply of services is with the supplier and its terms and conditions apply to that contract. Copies of these are available on request. We accept no responsibility for the supply of the services.
5) The price of the package may only be increased if specific costs rise (for instance fuel prices), and if expressly provided for in the contract, and in any event not later than 20 days before the start of the package. If the price increase exceeds 8% of the price of the package, the traveller may terminate the contract. If the organiser reserves the right to a price increase, the traveller has a right to a price reduction if there is a decrease in the relevant costs.
Where you have paid a non-refundable deposit, the balance of the cost of your tickets is due not less than 42 days prior to scheduled departure. It is your responsibility to ensure the balance is paid in full and on time. If we do not receive this balance in full and on time, we reserve the right to treat your ticket order as cancelled by you. If you are ordering within 42 days of departure, full payment is due at the time of order.
We will not be responsible or pay you compensation for any injury, illness, death, loss, damage, expense, cost or other claims of any description if it results from:-
6) Travellers may terminate the contract without paying any termination fee and get a full refund of any payments if any of the essential elements of the package, other than the price, are changed significantly. If before the start of the package the trader responsible for the package cancels the package, travellers are entitled to a refund and compensation where appropriate.
There is no charge when paying by Visa, AMEX (phone orders only), Mastercard or debit cards. Regrettably, we cannot process Diners Cards.
i. the act(s) and/or omission(s) of the person(s) affected; ii. the act(s) and/or omission(s) of a third party unconnected with the provision of the services contracted for and which were unforeseeable or unavoidable; or
Subject to availability, when we issue you with your ticket order confirmation email, a contract will exist: i) between you and us for the provision of tickets or vouchers to enable entrance/access to the experience, excursion, attraction or theme park detailed on those tickets and ii) between you and the supplier of the experience, excursion attraction or theme park for the supply of the service in question. If there has been a technical error, we reserve the right to amend your booking within 7 days of the confirmation being sent.
iii. unusual or unforeseeable circumstances beyond our or our supplier(s) control, the consequences of which could not have been avoided even if all due care had been exercised;
It is your responsibility to check your ticket order confirmation email and to urgently advise us if there are any errors or omissions. Your rights may be affected in relation to any matter arising as a result of such error or omission if you fail to do so.
We will not be responsible or pay you compensation:-
Alteration or cancellation of the order by you once confirmation of the ticket order has been issued will be subject to the charges outlined in the applicable supplier’s terms and conditions and in line with the information details on the page from which you made your booking as well as on your confirmation of the order. Please note that customers outside of the UK may be asked for additional proof of address before tickets can be sent. Insurance It is a condition of our agreement that you are covered by adequate travel insurance for the trip on which you use your tickets. Such insurance as a minimum must cover your losses sustained as a result of cancellation, medical issues including COVID-19, and repatriation in the event of accident or illness. If you choose to travel without adequate insurance cover, we will not be liable for any of your losses howsoever arising, in respect of which insurance cover would otherwise have been available. Disabilities and Medical Problems Theme park rides and attractions are designed to provide unique experiences and thrills and some may not be suitable for customers with specific medical conditions including but not limited to guests with a history of heart conditions or abnormal blood pressure, guests with back, neck, or similar physical conditions, expectant mothers, guests susceptible to motion sickness or dizziness or with a medical sensitivity to strobe effects. It’s important to read the safety information at each attraction so that you can make an informed decision about your ability to safely and conveniently experience a ride. If you or any member of your party has any precise medical problem or disability which may affect your chosen tickets, please provide us with full details before booking. We will only provide precise information on the suitability of theme park, attraction or activity tickets taking into account your needs if you specifically request us to do so. Your Tickets Following receipt of your full payment and the issue of our ticket order confirmation, you will usually receive your tickets in your AttractionTickets.com Customer Account immediately upon full payment, although ticket delivery can sometimes take up to 72 hours. Tickets can either be downloaded to a smartphone or printed in advance.
We reserve the right to delay the uploading of your tickets to your customer account up to 14 days
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Because the contract for the supply of all services is between you and the supplier, any queries or concerns about those services should be addressed to them. If you have a problem whilst away, this must be reported to the supplier or their agent immediately. If you wish to complain when you return home, write to the supplier. You will see their name and contact details in any confirmation documents we send you. Any complaints or problems relating to the order and supply of any ticket must be reported to us in writing immediately. Please address all emails to
[email protected]. We will acknowledge all complaints within 3 working days. Sometimes we need to investigate issues raised with 3rd party suppliers which may take time to do so. We do however aim to respond in full within 14 days. If for any reason we are unable to respond within that time, we will endeavour to notify you as soon as possible.
Where we have arranged for you to collect your tickets at the gate of the attraction, the named lead passenger will be asked to provide a photo ID to take receipt of your tickets.
1) You can pay the remaining balance on your booking to protect the ticket entitlements and validity at the price originally confirmed. Tickets will be dispatched to you within 72 hours of paying your balance.
free gift, payment by deposit) - ticket fulfilment (e.g. gate-ready tickets offering instant admission)
If You Have a Complaint or Problem
or iv. an event which either ourselves or suppliers could not, even with all due care, have foreseen or forestalled.
i. for services or facilities which do not form part of our agreement or where they are not advertised by us. ii. for any damage, loss or expense or other sum(s) of any description which on the basis of the information given to us by you concerning your tickets prior to them being confirmed, we could not have foreseen you would suffer or incur if we breached our contract with you; or that relate to any business. Any compensation that is payable will be calculated taking into consideration all relevant factors for example (but not limited to):i. whether or not you have followed the complaints procedure as described in these conditions. It is a condition of our acceptance of liability under this clause that you notify any claim to ourselves and our supplier(s) strictly in accordance with the complaints procedure set out in these conditions. ii. the extent to which our or our employees’ or suppliers’ negligence affected the overall enjoyment associated with your tickets. iii. when making any payment, we are entitled to deduct any money which you have received or are entitled to receive from any supplier for the complaint or claim in question. (Please also note that where any payment is made, the person(s) receiving it (and their parent or guardian if under 18 years) must also assign to ourselves or our insurers any rights they may have to pursue any third party and must provide ourselves and our insurers with all assistance we may reasonably require.) The maximum amount we will have to pay you in respect of all claims which don’t involve injury, illness or death these claims is twice the price paid by or on behalf of the person(s) affected in total. This maximum amount will only be payable where everything has gone wrong and you or your party has not received any benefit at all from your tickets. Your Behaviour If in our opinion or in the opinion of any person in authority, your behaviour is causing or is likely to cause distress, danger, damage or annoyance to any third party or property, or to cause a delay or diversion to transportation, we or the supplier reserve the right to terminate your tickets immediately. In the event of such termination, our responsibilities to you will cease and you will be required to leave the applicable service immediately. We will have no further obligations to you and will not meet any expenses, costs or losses incurred as a result. You may also be required to pay for loss and/ or damage caused by your actions directly to the applicable supplier prior to departure from the service. If you fail to do so, you will be responsible for meeting any claims and costs subsequently made against us as a result.
UK 0800 223 0323
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Ireland 1800 927 467
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7) Travellers may terminate the contract without paying any termination fee before the start of the package in the event of exceptional circumstances, for instance, if there are serious security problems at the destination which are likely to affect the package 8) Additionally, travellers may at any time before the start of the package terminate the contract in return for an appropriate and justifiable termination fee. 9) If, after the start of the package, significant elements of the package cannot be provided as agreed, suitable alternative arrangements will have to be offered to the traveller at no extra cost. Travellers may terminate the contract without paying any termination fee, where services are not performed in accordance with the contract and this substantially affects the performance of the package and the organiser fails to remedy the problem. 10) Travellers are also entitled to a price reduction or compensation for damages or both where the travel services are not performed or are improperly performed. 11) The organiser has to provide assistance if the traveller is in difficulty. 12) If the organiser or the retailer becomes insolvent, payments will be refunded. If the organiser or, where applicable, the retailer becomes insolvent after the start of the package and if transport is included in the package, repatriation of the travellers is secured. AttractionTickets Ltd has taken out insolvency protection with ABTOT Limited – 117 Houndsditch, London, EC3A 7BT, www.abtot.com.-. Travellers may contact this entity if services are denied because of AttractionTickets Ltd’s insolvency. Booking Conditions These Booking Conditions, together with our privacy policy and where your booking is made via our website, our website terms and conditions of use, together with any other written information we brought to your attention before we confirmed your booking, form the basis of your contract for booking services with AttractionTickets Ltd trading as AttractionTickets. com of 372 Coldharbour Lane, London, SW9 8PL (0800 223 0324 or 020 3195 0655;
[email protected]) (“we” or “us”). Please read them carefully as they set out our respective rights and obligations. By making a booking, you agree to be bound by all of them. In these Booking Conditions references to “you” and “your” include the first named person on the booking and all persons on whose behalf a booking is made or any other person to whom a booking is added or transferred. References to ‘package’ in these conditions have the same meaning as a package under the Package Travel and Linked Travel Arrangements Regulations 2018 and are as featured on our website at AttractionTickets.com. You must be 18 years old at the time of booking and possess the legal capacity and authority to act and travel as the lead name on the booking. We will only deal with the lead name on the booking in all correspondence. We endeavour to ensure the accuracy of all the information and prices in our advertising material. However, occasionally changes and errors do arise and we reserve the right to correct them in such circumstances. You must check the current price and all other information relating to the package that you wish to book before your booking is confirmed. We will not be liable for booking errors which are attributable to you or which are caused by unavoidable and extraordinary circumstances as defined in the unavoidable and extraordinary circumstances clause on page 97.
AttractionTickets.com
AttractionTickets.com Terms and Conditions 1. Our Agreement A binding agreement for your package will come into existence between you and us when we issue a confirmation. Please check all details on the confirmation (or any other document issued) immediately upon receipt. It may not be possible to make changes to your package later so you should notify us of any inaccuracies in any documentation within ten days of our sending it out. It may harm your rights if you don’t.
Amendments (at any time prior to departure)
No amendment fees for arrangements changed more than 7 days prior to your hotel check-in date. Any price difference will be payable if applicable.
Some of these terms and conditions and conditions of carriage may limit or exclude the supplier’s liability to you, usually in accordance with applicable International Conventions. Copies of the relevant parts of these terms and conditions and conditions of carriage are available on request from ourselves or the supplier concerned.
Amendments requested 7 days or less before your hotel check-in date will be treated as a cancellation request and 100% cancellation charges will apply.
The key terms of our agreement are:1. You will enter into a binding contract with us when we issue our confirmation. If you then cancel your package, you will be required to pay cancellation charges up to 100% of the cost of it, depending on how long before travel you cancel; 2. You can make changes to your confirmed package in certain circumstances. We will make a charge for processing these changes; 3. We may make changes to and cancel your confirmed arrangements, but we will provide suitable alternatives and pay you compensation in certain circumstances if we do so; 4. We are responsible for making sure your confirmed arrangements are not performed negligently but there are some limits on and exceptions to this. 2. Payment
If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges. We will deduct the cancellation charge(s) from any monies you have already paid to us. We cannot guarantee that we will be able to make changes to your booking, but we will do our best to assist. In the event we can meet your requested change, you will have to pay any applicable rate changes or any other costs incurred by ourselves or our suppliers as a result of the change in addition to the applicable amendment charges above. Where we are unable to assist with making a requested change, and you do not wish to proceed with the original booking, we will treat this as a cancellation by you. 9. Changes and Cancellations By Us
When you book your package, you may be able to make a deposit payment to us (the amount of which will depend on the package you have booked and how far before departure you have booked). If a deposit payment is applicable to your booking, we will advise you of the deposit amount and when the full balance is due at the time of booking. If booking 60 days or less before departure, the full balance of the cost of your arrangements will be payable immediately. In any event, if a deposit is applicable and paid, the full balance is due no later than 60 days before departure. The date your full balance is due will also be set out on your booking confirmation. If we do not receive any payment due in full and on time, we reserve the right to treat your booking as cancelled by you in which case the cancellation charges set out in the Changes and Cancellations by You clause below will become payable. 3. Insurance It is a condition of our agreement that you are covered by adequate travel insurance for all aspects of your package. Such insurance as a minimum must cover your losses sustained as a result of cancellation, medical issues including COVID-19, and repatriation in the event of accident or illness. If you choose to travel without adequate insurance cover, we will not be liable for any of your losses howsoever arising, in respect of which insurance cover would otherwise have been available. 4. Special Requests Special requests relating to your package must be advised to us in writing at the time of booking. Whilst we will try to meet or arrange your reasonable special requests, we cannot guarantee that they will be fulfilled. Special requests that have been noted on your confirmation or any other documentation do not amount to a promise to meet that request. A failure to meet any special request will not be a breach of contract on our part unless the request has been specifically confirmed. 5. Disabilities and Medical Problems We will give you information about whether the package you have chosen is generally suitable for persons with reduced mobility but if you or any member of your party has any precise medical problem or disability which may affect your chosen package, please provide us with full details before we issue our confirmation. We will only provide precise information on the suitability of the package taking into account your needs if you specifically request us to do so. Acting reasonably, if we are unable to properly accommodate your needs, we will not confirm your booking and/or if you did not give us full details at the time of booking, we will treat it as cancelled by you when we become aware of these details. 6. The Price You Pay All prices are quoted in £s sterling. The prices quoted, shown on our website and in supplementary promotional material, apply at the time of publication, but are subject to change without notice. The price of your arrangements will be confirmed on booking and once you have paid for your package in full or paid a non-refundable deposit on a booking, the price of your arrangements is confirmed and will remain unchanged even if the prices on our website increase or decrease. However, we reserve the right to amend the price of your booking if there has been a pricing or system error. In this scenario, we will contact you when we become aware of the change or error to amend the price to the correct level. A full refund will be offered should you wish not to continue with your booking once the price has been corrected. The price of your confirmed services is also subject to variations that occur solely as a direct consequence of changes in: (a) the price of the carriage of passengers resulting from the cost of fuel or other power sources; (b) the level of taxes or fees on your confirmed arrangements imposed by third parties not directly involved in the performance of the services or ticket, including tourist taxes, landing taxes or embarkation or disembarkation fees at ports and airports; or (c) the exchange rates relevant to the ticket or service. Price variations will be calculated by applying the cost differential we experience as a result of the above factors. Prices may go up or down and we will notify you about any variation by sending you a calculation explaining the variation no less than 20 days before you are due to depart. If your arrangements are a package, and if that means that you have to pay an increase of more than 8% of the price of your arrangements (excluding any insurance premiums, amendment charges and/ or additional services), we will offer you the options under the heading ‘Change or cancellation options’ in the Changes and Cancellations by Us clause. If prices go down as a result of the above factors, we will make a reflective refund, but we will also deduct our administrative expenses from what is owed to you and this may extinguish the value of the refund due. Also, note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on price due to contractual protections in place. 7. Price Match We believe that the prices of packages on our website represent excellent value. Consequently, if you book with AttractionTickets.com and subsequently find the exact same package cheaper elsewhere, we will pay you the difference in price. Likewise, if you are yet to book and find the exact same package cheaper elsewhere, we will match the price.
Where we refer to a ‘price reduction’ in this clause and in the Our Responsibilities clause, we mean that we will give you an appropriate reduction in the price you paid for the package affected for any period during which there was a lack of conformity as defined in the Package Travel and Linked Travel Arrangements Regulations 2018 (unless that lack of conformity is attributable to you). Where we refer to ‘compensation’, we will pay you appropriate compensation without undue delay for any damage which you sustain as a result of any lack of conformity subject to the limitations and exclusions in section B of the Our Responsibilities clause. Changes and cancellations before departure We reserve the right to change or cancel your booking. We will not cancel less than 8 weeks before your departure date unless for reasons of unavoidable and extraordinary circumstances, or where you have failed to pay the final balance when it’s due. Most changes will be insignificant (e.g. a change of accommodation to another of the same standard or classification) and we reserve the right to make them. If we make an insignificant change to the main characteristics of your package, we will try to notify the change to you as soon as reasonably possible before your departure, but we will not notify you about any other insignificant change. We will have no other responsibilities to you in respect of any insignificant changes. Occasionally we may have to make a significant change to your confirmed package (e.g. a change of accommodation to that of a lower standard or classification for the whole or a significant part of your time away) and we reserve the right to do so. A significant change is one where we significantly alter any essential element of your arrangements (other than the price) owing to circumstances beyond our control. If we have to make a significant change or cancel before departure, we will inform you without undue delay and if there is time to do so before departure, we will offer you the choice of the following options:-
Subject to the exceptions detailed below, we will where appropriate, pay you reasonable compensation, subject to the limitations and exclusions in section B of the Our Responsibilities clause. The compensation that we offer does not exclude you from claiming more if you are entitled to do so Number of days before departure that we notify you
Amount you will receive from us of any significant change or cancellation
More than 56 days before departure
Nil
42–56 days before departure
£20
15-41 days before departure
£30
7-14 days before departure
£40
Less than 7 days
£50
Please note: the above payments are per full fare-paying passenger (excluding infants). For children invoiced at reduced rates, compensation will be paid on a pro-rata basis of the adult rate.
14 days or less
100%
a) for services or facilities which do not form part of our agreement or where they are not advertised by us. For example any excursion you book while away, or any service or facility that your hotel or any other supplier agrees to provide for you. b) for any damage, loss or expense or other sum(s) of any description which on the basis of the information given to us by you concerning your arrangements prior to them being confirmed, we could not have foreseen you would suffer or incur if we breached our contract with you; or that relate to any business. Any price reduction or compensation that is payable will be calculated taking into consideration all relevant factors for example (but not limited to):(a) whether or not you have followed the complaints and notifications procedure as described in these conditions. It is a condition of our acceptance of liability under this clause that you notify any claim to ourselves and our supplier(s) strictly in accordance with the complaints procedure set out in these conditions. (b) the extent to which our or our employees’ or suppliers’ negligence affected the overall enjoyment of your arrangements. (c) the deduction that we must make to take account of any money which you have received or are entitled to receive from any transport provider or hotelier for the complaint or claim in question.
Our liability, except in cases involving death, injury or illness, shall be limited to a maximum of three times the cost of your booking. In addition to the above provisions set out in this clause, our liability will also be limited in accordance with and/or in an identical manner to: (a) the contractual terms (whether booking conditions or conditions of carriage) of the companies that provide the services that make up your package. These terms are incorporated into your booking; and (b) any relevant international convention, for example, the Berne Convention in respect of travel by rail and the Paris Convention in respect of the provision of accommodation, which limit the amount of and conditions under which compensation can be claimed for death, injury, delay to passengers and loss, damage and delay to luggage. We are to be regarded as having all benefit of any limitation of the extent of or the conditions under which compensation is to be paid under these or any conventions.
16. Financial Security for Packages
iii) we cancel your arrangements no later than 20 days before they are due to start because the minimum number of participants to run them has not been reached.
We provide full financial protection for our package holidays by way of a bond held by ABTOT Limited – 117 Houndsditch, London, EC3A 7BT, www.abtot.com.. You agree to accept that in the event of our insolvency ABTOT may arrange for the services you have bought to continue, or for a suitable alternative to be provided at the same cost as your original booking. You also agree to accept that in circumstances where the travel service supplier provides the services you have bought, you agree to pay any outstanding sum under your contract with us to that alternative travel service provider. However, you also agree that in some cases the services will not be provided, in which case you will be entitled to make a claim through your payment card issuer (where applicable) for a refund of the monies you have paid. If you book anything other than a package with us, your monies will not be financially protected. Please ask us for further details.
We will not make a price reduction or pay you compensation, and the above options will not be available where:-
17. Passport, Visa and Immigration Requirements and Health Formalities
We will not pay you compensation where:i) we make a significant change or cancel before you have paid the final balance of the cost of your arrangements; ii) we make a significant change or cancel as a result of unavoidable and extraordinary circumstances as set out in the Unavoidable and Extraordinary Circumstances clause;
Changes and cancellations after departure If we become unable to provide a significant proportion of your package after you have departed, we will try to offer you suitable alternative arrangements of, where possible, equivalent or higher quality than those specified in the contract. If the alternative arrangements we make are of a lower quality than those you originally booked, we will make a price reduction. You may reject the proposed alternative arrangements only if they are not comparable to what we originally promised to provide or if the price reduction we offer is inadequate. Where we are unable to make suitable alternative arrangements or you reject the proposed alternative arrangements in accordance with this clause, where appropriate, we will pay you compensation subject to section B of the Our Responsibilities clause. This clause sets out the maximum extent of our liability for changes and cancellations and we regret we cannot meet any other expenses or losses you may incur as a result of any change or cancellation. 10. Unavoidable and Extraordinary Circumstances Except where otherwise expressly stated in these conditions we will not be liable or pay you compensation if our contractual obligations to you are affected by any event which we or the supplier(s) of the service(s) in question could not, even with all due care, foresee or avoid. These events can include but are not limited to war, the threat of war, civil strife, terrorist activity and its consequences or the threat of such activity, riots, pandemics, epidemics, industrial disputes, natural or nuclear disasters, fire, chemical or biological disaster, adverse weather conditions, the act of any government or other national or local authority and all similar events outside our or the supplier(s) concerned’s control. Advice from the Foreign Office to avoid or leave a particular country may constitute unavoidable and extraordinary circumstances as may any consequences of the UK’s decision to leave the European Union, or any consequences of it so leaving. Assisting you in the event of difficulty or unavoidable and extraordinary circumstances We will provide appropriate assistance without undue delay in the event that you experience difficulty. Such assistance will extend to providing appropriate information on health services, local authorities and consular assistance; and helping you to make distance communications and to find alternative travel arrangements if necessary. We will charge a reasonable fee for such assistance if the difficulty is caused by you intentionally or as a result of your act or omission. In the event such assistance is needed please contact
[email protected] or call +44 203 195 0655.
If you experience a problem with your hotel package, please immediately inform the relevant If you experience a problem with your package, please immediately inform the relevant supplier (e.g. your hotelier, or transport provider) so that they can take steps to put things right. You should also contact us by email at
[email protected]. If your complaint remains unresolved and you wish to complain further, please send formal written notice of your complaint to us within 28 days of the end of your package, giving your booking reference and all other relevant information. Failure to follow the procedure set out in this clause may affect our and the applicable supplier’s ability to investigate your complaint, and could affect your rights under our agreement.
Loss of Deposit
We will not be responsible, make a price reduction or pay compensation:-
These Booking Conditions and any agreement to which they apply are governed in all respects by English law. We both agree that any dispute, claim or other matter which arises between us out of or in connection with your contract or booking will be dealt with by the Courts of England and Wales only. You may, however, choose the law and jurisdiction of Scotland or Northern Ireland if you live in those places and if you wish to do so.
11. Complaints
15 days or more
(c) Unavoidable and extraordinary circumstances as set out in the Unavoidable and Extraordinary Circumstances clause.
15. Jurisdiction and Applicable law
In the event of a cancellation, you will have to pay the applicable cancellation charges up to the maximum shown below (The cancellation charge detailed is calculated on the basis of the total cost payable by the person(s) cancelling excluding insurance premiums and amendment charges which are not refundable in the event of the person(s) to whom they apply cancelling):-
Charge imposed as a % of total
(b) the act(s) and/or omission(s) of a third party unconnected with the provision of your arrangements and which were unforeseeable or unavoidable; or
You can ask for copies of any of the contractual terms or international conventions from us.
Charges in the event of a cancellation and amendments
Number of days prior to the commencement of the hotel booking when written cancellation is received by us
(a) the act(s) and/or omission(s) of the person(s) affected;
The maximum amount we will have to pay you in respect of any claim for loss of and/or damage to any luggage or personal possessions or money is an amount equivalent to the excess on your insurance policy which applies to this type of loss per person in total because you are assumed to have adequate insurance in place to cover any losses of this kind.
iii) where the change(s) or cancellation by us arises out of alterations to the confirmed booking requested by you.
Walt Disney World (including Disney Partner properties) and Universal Orlando Bookings.
We will not be responsible, make a price reduction or pay you compensation for any lack of conformity injury, illness, death, loss, damage, expense, cost or other claim of any description if it results from:-
14. Luggage or Personal Possessions and Money
2) Our validation (at our absolute discretion) that the cheaper price published elsewhere, is in respect of arrangements, exactly the same e.g. for the same check-in dates, the same duration, the same board basis, the exact same transport provisions if included and includes the same extras such as theme park admission tickets as your confirmed booking with us.
If any member of your party is prevented from travelling, that person(s) may transfer their place to someone else (introduced by you and satisfying all the conditions applicable to the package, including an agreement to these booking conditions) providing we are notified in writing not less than seven days before departure and you pay an amendment fee and meet all costs and charges incurred by us and/or incurred or imposed by us or any of our suppliers. Both you and the person to whom you would like to transfer your arrangements shall be jointly and severally liable for the payment of any balance due and for any additional fees, charges or other costs arising from the transfer. If you are unable to find a replacement, cancellation charges as set out below will apply in order to cover our estimated costs. Otherwise, no refunds will be given for passengers not travelling or for unused services.
In these terms and conditions, our responsibilities are limited, and our duty to pay compensation is limited as follows:-
(In the event that any proposed change or alternative offered results in a reduction or increase in the price you have agreed to pay or an increase or decrease in the quality of the package we have agreed to provide, we will also notify you of any price reduction or additional amount due). You must notify us of your choice within 7 days of our offer. If you fail to do so, we will contact you again, reiterating the above choices and sums payable or refundable and if you again fail to respond within 7 days, we may terminate the contract and refund all payments made by you without undue delay.
ii) we cancel as a result of any failure by you (including a failure to make payment in accordance with these terms);
You may cancel any package booking prior to its commencement (following the process outlined above) in the event that i) circumstances amounting to unavoidable and extraordinary circumstances (as set out in the Unavoidable and Extraordinary Circumstances clause) are occurring at the place where your package is due to be performed or its immediate vicinity; ii) those circumstances make it impossible to travel safely to the travel destination, and iii) if the performance of your package will be significantly affected by those unavoidable and extraordinary circumstances. Note that we will take into consideration any advice from the Foreign Office to avoid or leave a particular country in determining whether or not you may cancel your arrangements under this clause. In the event that you may, you will receive a refund without undue delay of any payments made but this is the maximum extent of our liability and we regret we cannot meet any other expenses or losses you may incur as a result.
B. Limitations of responsibility
iii accepting an offer of alternative arrangements of comparable standard from us, if available.
i) we make an insignificant change;
If you wish to make any changes to your package after it has been confirmed, including if you wish to cancel it, you must inform us in writing as soon as possible. Your notice requesting a change or cancellation will only take effect when it is received in writing by us at our offices and will be effective from the date on which we receive it. Since we incur costs in cancelling your package, cancellations will be subject to the charges set out below.
We accept responsibility as an “organiser” under the Package Travel and Linked Travel Arrangements Regulations 2018. Subject to these booking conditions, if we fail to arrange or perform your package in accordance with our agreement, we will remedy any resulting lack of conformity. If that is impossible or entails disproportionate costs (taking into account the extent of the lack of conformity and the value of the arrangements affected), we will instead pay you compensation subject to clause B of this clause. Please note that it is your responsibility to show that we or our supplier(s) have been negligent if you wish to make a claim against us. Please note that it is a condition of our acceptance of the responsibility above that you inform us and the supplier(s) concerned without undue delay of the lack of conformity you perceive; and allow us a reasonable period in which to remedy it. Please contact
[email protected] or call +44 203 195 0655.
(Please also note that where any payment is made, the person(s) receiving it (and their parent or guardian if under 18 years) must also assign to ourselves or our insurers any rights they may have to pursue any third party and must provide ourselves and our insurers with all assistance we may reasonably require.)
1) Your notification in writing to us of the cheaper price, within 7 days of your receipt of our confirmation of your booking.
8. Changes and Cancellations By You
13. Our Responsibilities
i accepting the cancellation or terminating of the contract for the package and receiving a refund (without undue delay) of all monies paid; or
i (for significant changes) agreeing to the changed arrangements,
This promise is subject to:
The cheaper price must be in pounds sterling and must be available to book at the time you notify us of it. We reserve the right to validate any quotes given by email before agreeing to match the price.
subsequently made against us as a result.
ABTOT: We are a Member of ABTOT Limited, membership number 5463. . We can also offer you ABTOT’s scheme for the resolution of disputes which is administered and managed by Dispute Settlement Services Limited. If we can’t resolve your complaint, go to https://www.abtot.com/how-to-make-a-complaint/to use ABTOT’s simple procedure. 12. Your Behaviour If in our opinion or in the opinion of any person in authority, your behaviour is causing or is likely to cause distress, danger, damage or annoyance to any third party or property, or to cause a delay or diversion to transportation, we reserve the right to terminate your package immediately. In the event of such termination, our responsibilities to you will cease and you will be required to leave your accommodation or other service immediately. We will have no further obligations to you and will not meet any expenses, costs or losses incurred as a result. You may also be required to pay for loss and/or damage caused by your actions directly to the applicable supplier prior to departure from the service. If you fail to do so, you will be responsible for meeting any claims and costs
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Ireland 1800 927 467
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It is your responsibility to check and fulfil the passport, visa, health and immigration requirements applicable to your itinerary. We can only provide general information about this. You must check requirements for your own specific circumstances with the relevant Embassies and/or Consulates and your own doctor as applicable. Requirements do change and you must check the up-to-date position in good time before departure. Most countries now require passports to be valid for at least 6 months after your return date. If your passport is in its final year, you should check with the Embassy of the country you are visiting. For further information contact the Passport Office on 0870 5210410 or visit www.passport.gov.uk. Special conditions apply for travel to the USA. All passengers must have individual machinereadable passports, and an ESTA (electronic authorisation) if travelling without a visa. Please check uk.usembassy.gov/. Up-to-date travel advice can be obtained from the Foreign and Commonwealth Office, visit www.fco.gov.uk Non British passport holders, including other EU nationals, should obtain up-to-date advice on passport and visa requirements from the Embassy, High Commission or Consulate of your destination or country(ies) through which you are travelling. We do not accept any responsibility if you cannot travel, or incur any other loss because you have not complied with any passport, visa, immigration requirements or health formalities. You agree to reimburse us in relation to any fines or other losses which we incur as a result of your failure to comply with any passport, visa, immigration requirements or health formalities. 18. Covid-19: Limitation of Liability We both acknowledge the ongoing COVID-19 global crisis and accept our obligations to comply with any official guidance from governments or local authorities, both in the UK and whilst on holiday. Please note that we will have no liability for any refunds, compensation, costs, expenses or other losses of any kind incurred by you (including, where applicable, the cost of medical treatment), in the following circumstances: • If you, or anyone in your booking party, test positive for Covid-19 and have to quarantine for a period of time, or are notified or otherwise become aware that you have, or suspect you may have, come into close contact with someone who has tested positive for Covid-19 (or where they otherwise suspect they may have Covid-19) and have to self-isolate for a period of time. If this happens within 14 days of your departure date, you must contact us as you may no longer be able to travel. We will offer you the following options where possible and subject to availability: - Postponing your holiday to a later date. We will notify you of any impact on the price the postponement may have (please note that you may have to pay full cancellation charges on some elements of your holiday, such as the flight, as well as any increase in cost imposed by other suppliers); - If not everyone on the booking is affected, you will have the right to transfer your place on the holiday to another person nominated by you, subject always to the requirements of the Changes and Cancellations by You clause; - Cancelling your holiday, in which case we will impose our standard cancellation charges as of the date of cancellation by you. You may be able to claim these costs back from your travel insurance. If this happens whilst you are on your holiday, please notify us without delay and we will provide such reasonable assistance as we can in the circumstances. However, we will not be responsible for covering the cost of any curtailment of your holiday, missed transport arrangements, additional accommodation required, or other associated costs incurred by you. You must ensure you have travel insurance which covers these costs for you. • You fail any tests, checks or other measures imposed by a supplier, airline, port or airport, border control authority or other government body or local authority or fail to submit for testing or assessment when requested to do so, and as such you are denied entry to board the flight, entry to the destination, access to the services or you are otherwise unable to proceed with the holiday or that portion of the holiday. You also acknowledge that the suppliers providing your holiday, including transport providers, hotels and excursion providers, will need to comply with national and/or local guidelines and requirements relating to Covid-19, and have implemented certain measures as a result. This will likely include specific requirements regarding personal protective equipment, such as the use of face masks by staff (and you may be required to wear a face mask as well), social distancing, maximum number restrictions on the use of certain facilities, designated alternative entrance and exit routes, mandatory hand sanitisation, limited entertainment options and limited food/drink availability. We do not expect these measures to have a significant impact on your enjoyment of the holiday and all measures will be taken with the purpose of securing your safety and those around you. For full terms and conditions visit our website.
AttractionTickets.com
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The brand new 3-Visit Ticket is the must have ticket to experience the new attractions for 2023! It includes a visit to SeaWorld, Aquatica and Busch Gardens PLUS All-Day Dining at all three parks! See page 19 for ticket terms and conditions. © 2023 SeaWorld Parks & Entertainment, Inc. All Rights Reserved.
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