Story Transcript
Hotel Directory
A Warm Welcome to The Coast Bill&Coo, We believe that true relaxation stems from an environment where every detail is carefully considered. My dedicated team and I are committed to ensuring your wellbeing throughout your stay. Kickstart your day with a delicious breakfast at our all-day dining restaurant, all the while enjoying the stunning Aegean views. Relax by our inviting pool throughout the day and relish a delightful menu influenced by traditional Cycladic flavors. As evening falls, treat yourself to a mesmerizing sunset and immerse yourself in the authentic atmosphere of our restaurant Coozest. Here, you'll savor an unforgettable Greek-inspired culinary journey paired with a curated selection of wines. Don't miss the chance to explore our wellness offerings at Valmont Spa by Bill&Coo (housed in our sister resort in Megali Ammos), where you can indulge in personalized treatments using Valmont's exquisite products. Enjoy exclusive access to everything on offer at both resorts – including three restaurants, a wellness and fitness center, Bill&Coo Beach, and two dazzling pools with complimentary chauffeur-driven transfers. Through a combination of cosmopolitan ambiance, personalized services and refined amenities, discover Bill Coo's genuine and unpretentious approach to five-star hospitality. Enjoy our Style to Life!
Michael S. Metaxas General Manager Bill&Coo
ARRIVALS AND DEPARTURES
CAR RENTAL For information and reservations, please contact the Reception desk by dialing 300. CHECKOUT TIME Check-out time is at 11:00 am. Late check-out can be arranged upon availability at a fee. LUGGAGE ASSISTANCE Our Bell attendants are available to assist you with your luggage needs at all times. PARKING Parking is available please contact the Reception desk. RESERVATIONS For reservations please contact the Reception desk or visit billandcoo.gr TRANSPORTATION For information and arrangements, please contact the Reception desk by dialing 300. TRAVEL INFORMATION Please contact the Reception desk for airline, sea and ticket confirmation, maps and other aspects of travel in and around the island of Mykonos.
OUR AMENITIES AND SERVICES CONCIERGE Our team will be delighted to provide you with information about the island of Mykonos, including restaurants, entertainment, must visit beaches, sports and local attractions. DO NOT DISTURB Kindly hang the Do Not Disturb pouch on the outer door handle of your suite. You may also specify a preferred time for your room to be serviced FLORIST To order flowers, please contact the Reception desk. HAIR DRYERS Hair dryers and hair straighteners are available in each guestroom. HOUSEKEEPING Our housekeeping team will attend to your suite or villa in the morning between 9 am and 4 pm, and provide turndown (evening) service from 6 pm to 10 pm. If you need service outside of these hours or at a particular time during your stay, please reach out to the Reception desk by dialing 300. INTERNET WiFi is available throughout the property in guestrooms and public areas alike. Network and password details to connect are provided upon arrival. IRON AND BOARD An iron and ironing board are provided, and you can request a set through the Reception desk. For safety reasons, please remember to unplug the iron after use. LAUNDRY/DRY CLEANING To arrange for dry cleaning or laundry collection, please get in touch with the Reception desk. Kindly allow 24 hours for the delivery of your laundry. Additionally, express pressing services are offered for a small fee. LINEN CHANGE Every effort to promote sustainability counts. At Bill&Coo, we contribute by changing bed linen every other day, unless you prefer daily. Opting out of daily linen changes aids in environmental conservation by reducing detergent and water usage. Your decision regarding towel usage is impactful. If you wish to participate in conservation efforts, kindly hang towels intended for reuse and place those for change on the floor.
LOST AND FOUND Any lost items are held by our Housekeeping team. Please inquire at the Reception desk for assistance. MEDICAL SERVICES For help with finding local hospitals, physicians, or pharmacies, please reach out to the Reception desk. WAKE-UP CALL To schedule a wake-up call, please get in touch with the Reception desk.
NUTRITION, EXERCISE, AND LEISURE FITNESS CENTER Maintain your fitness regimen at our fully-equipped gym, open 24 hours a day, featuring a range of cardio machines and free weights. IN-ROOM DINING You can enjoy nourishing and delicious meals and snacks around the clock. Simply access the Room Service section on the Bill&Coo application for more information. REFRESHMENT CENTER For added convenience, every suite includes a fully stocked refreshment center. Charges will be applied directly to your hotel account. Please consult the price list or reach out to the Reception desk for further details. RESTAURANT AND LOUNGE For information on all restaurants and bars, please consult the Dine & Drink section of the Bill&Coo app. Operating hours are as follows: ▪ ▪ ▪ ▪ ▪
Breakfast 8:00-11:00 am Lunch and pool menu 12 noon – 06:30 pm FISHY restaurant 7:00-10:00 pm In Room Dining full menu 8:00 am – 11:00 pm In Room Dining night menu 11:00 pm – 8:00 am
SPA The holistic wellness experience at Valmont Spa by Bill&Coo is exemplified by two treatment suites, each equipped with two fully reclining temperature-adjusted treatment beds and a double jacuzzi. Additionally, guests can enjoy hydrotherapy facilities, a steam room, and a sauna.
TELEVISION CHANNEL LIST
NUMBER 1
NAME
LANGUAGE
CATEGORY
ENGLISH ENGLISH
NEWS
2
CNN BLOOMBERG
3
BBC NEWS
ENGLISH
NEWS
4
BBC EUROPEAN
ENGLISH
NEWS
5
AL JAZZERA ENGLISH
ENGLISH
NEWS
6
FRANCE 24 (IN ENGLISH)
ENGLISH
NEWS
7
FRANCE 24 (EN FRANCAIS)
FRENCH
NEWS
8
TV5
FRENCH
NEWS
9
AL JAZZERA MUBASHER
ARABIC
NEWS
10
EUROSPORT DEUTSCHLAND
GERMAN
SPORT
11
AL JAZZERA DOCUMENTARY
ENGLISH
ENTERTAINMENT
12
ZDF
GERMAN
ENTERTAINMENT
13
VOX AUSTRIA
AUSTRIAN
ENTERTAINMENT
14
RTL AUSTRIA
AUSTRIAN
ENTERTAINMENT
15
TVRUS
RUSSIAN
ENTERTAINMENT
16
MOVIES
ENGLISH
ENTERTAINMENT
17
ERT 1
GREEK
ENTERTAINMENT
18
ERT 2
GREEK
ENTERTAINMENT
19
ERT 3
GREEK
ENTERTAINMENT
20
MEGA
GREEK
ENTERTAINMENT
21
ANT1
GREEK
ENTERTAINMENT
22
OPEN BEYOND
GREEK
ENTERTAINMENT
23
ALPHA
GREEK
ENTERTAINMENT
24
SKAI
GREEK
ENTERTAINMENT
25
STAR
GREEK
ENTERTAINMENT
NEWS
EMERGENCY/SAFETY/SECURITY
Your safety is our top priority, and we urge you to be prepared. Familiarize yourself with the location of staircases, pathways, and exits. IF YOU DISCOVER FIRE OR SMOKE IN YOUR ROOM: Call the Reception desk immediately and provide your location. Grab your room key, leave the room, and shut the door behind you. Alert others nearby. Proceed to the nearest staircase, exit the building, and gather at the assembly point in the car park (unless instructed otherwise). If smoke is present, stay close to the ground. IF YOU ARE INSTRUCTED TO EVACUATE YOUR ROOM AND THE DOOR IS NOT HOT: EXIT WITH CAUTION: Test the door. If it's NOT HOT, open it slightly, check both ways, then exit. Take your room key, leave the room, and close the door. Head to the nearest staircase, exit the building, and assemble at the car park (unless instructed otherwise). IF YOU ARE INSTRUCTED TO EVACUATE YOUR ROOM AND THE DOOR IS HOT: DO NOT OPEN THE DOOR. Contact the Reception desk immediately to relay your location. Stay calm and await further instructions. If exiting is impossible, remain in your room; it's the safest option. At Bill&Coo, we understand the significance of your belongings and advise the following precautions. Please spare a moment to acquaint yourself with the safety and security information provided below. Should you have any further inquiries regarding our protocols, feel free to reach out to the Reception desk. If you observe anything suspicious or concerning during your stay, or require special assistance at any time, please don't hesitate to reach out to management. ADMITTANCE Do not allow repairmen or strangers entry without verifying with management first. Similarly, refrain from admitting individuals making unsolicited deliveries. INFORMATION SHARING Exercise caution when in the company of strangers; avoid disclosing your hotel name, room number, or travel plans.
IN-ROOM SAFES For your convenience, each suite and villa is equipped with a complimentary in-room safe located inside the closet. Please follow the instructions provided in the safe. Avoid leaving valuables in your room or in parked vehicles. Please be aware: The hotel is not liable for any loss of items stored in the room safes. ROOM SECURITY Your room door is secured with a double locking system. Ensure to lock your door from the inside when occupying your room. Before retiring or leaving your room, make sure your door is securely locked and any balcony openings are sealed. ROOM KEY Keep your room key secure, treating it as you would your residence key. In the event of loss or theft, promptly report it to the Reception desk. Upon check-out, return your room key to the Reception desk; avoid leaving it unattended in your room. LUGGAGE SAFETY Never leave your luggage unattended for any reason.