23 April

"Being distracted while driving, even briefly using a cellphone, can change your life"

mpwservices.com

PORTA KLEEN'S PRIZE PONY

REMINDER: FOCUS ON WHAT MATTERS

PK lands Churchill Downs sanitation contract

14 WORKING HARD & GETTING AHEAD

Stay safe while steering; combating distracted driving

08 TAKING CARE OF BUSINESS, EVERYDAY

Drive and determination to reach your goals

06

ISSUE

Consistently providing when others couldn't

04 in this

featured stories

PORTA KLEEN'S PRIZE PONY

REMINDER: FOCUS ON WHAT MATTERS

PK lands Churchill Downs sanitation contract

14 WORKING HARD & GETTING AHEAD

Stay safe while steering; combating distracted driving

08 TAKING CARE OF BUSINESS, EVERYDAY

Drive and determination to reach your goals

06

ISSUE

Consistently providing when others couldn't

04 in this

featured stories

Supplier

Y e a e r h t of

MPW RECOGNIZES PVS NOLWOOD CHEMICALS, INC.

P

VS Nolwood Chemicals, Inc. earned MPW Industrial Services’ 2021 Supplier of the Year Award. The presentation award event took place August 30, 2022 at The Barn at Rocky Fork Creek in New Albany, Ohio. The pandemic delayed the award ceremony for a year. Founded by Floyd A. “Nick” Nicholson and his partners in 1945, PVS Nolwood Chemicals is now a global manufacturer, distributor and marketer of high-quality chemical products. The company was originally established as Pressure Vessel Service, Inc. in Detroit to clean boilers and pressure vessels. During the late 1940s and 1950s, Mr. Nicholson entered the chemical distribution business by delivering hydrochloric acid he had once used to clean the pressure vessels. In the 1960s the company ventured into sulfuric acid manufacturing by acquiring a manufacturing plant. Today, PVS has more than 1,300 employees worldwide and 14 manufacturing plants, as well as several distribution facilities across the US, Canada, Europe and Asia.

4

“During 2021, PVS was a true partner. While other producers and distributors struggled to provide hydrochloric acid during the February ice storm in Texas, PVS continued to make deliveries so that we were able to meet our commitments to our customers,” said Director of Procurement Bill Boring. “In the face of restricted product availability, increasing energy and labor costs, tariff surcharges and reduced carrier capacity, PVS honored our contracted pricing. “Unlike other producers, PVS never declared force majeure or put MPW on order allocation for any products. As a result, MPW awarded our HCL contracts for all facilities to PVS, which more than doubled the year-overyear tonnage we purchased from them,” Boring said. Senior Buyer Rocky Zizzo said PVS Sales Representative Steve Parrish, “is a pleasure to work with and someone who can be relied on to come up with a solution for any of our critical needs for chemical deliveries. In these extremely challenging times, open communication and trusting teamwork with our suppliers has gained further importance. We truly value the efforts of PVS, and we’re aware of their key role in maintaining our operations.” Boring said, “PVS works with us to find the best solution for the opportunities they are presented with. They are a great resource, whether they get an order or not. PVS worked with us to change the specification of our product resulting in a cost savings for our water plants. Additionally, they provided expertise at PPS Fairborn as we worked to improve efficiencies. As a family-run business, they have manyof the same principles as MPW.” “PVS Nolwood is very honored to have won the 2021 MPW Supplier of the Year Award,” said PVS Nolwood President Omar Sinaph. “With more than 78 years of experience in the chemical industry, and extensive commercial and technical expertise in all aspects of chemical distribution, we are looking forward to expanding our partnership with MPW.”

5

Supplier

Y e a e r h t of

MPW RECOGNIZES PVS NOLWOOD CHEMICALS, INC.

P

VS Nolwood Chemicals, Inc. earned MPW Industrial Services’ 2021 Supplier of the Year Award. The presentation award event took place August 30, 2022 at The Barn at Rocky Fork Creek in New Albany, Ohio. The pandemic delayed the award ceremony for a year. Founded by Floyd A. “Nick” Nicholson and his partners in 1945, PVS Nolwood Chemicals is now a global manufacturer, distributor and marketer of high-quality chemical products. The company was originally established as Pressure Vessel Service, Inc. in Detroit to clean boilers and pressure vessels. During the late 1940s and 1950s, Mr. Nicholson entered the chemical distribution business by delivering hydrochloric acid he had once used to clean the pressure vessels. In the 1960s the company ventured into sulfuric acid manufacturing by acquiring a manufacturing plant. Today, PVS has more than 1,300 employees worldwide and 14 manufacturing plants, as well as several distribution facilities across the US, Canada, Europe and Asia.

4

“During 2021, PVS was a true partner. While other producers and distributors struggled to provide hydrochloric acid during the February ice storm in Texas, PVS continued to make deliveries so that we were able to meet our commitments to our customers,” said Director of Procurement Bill Boring. “In the face of restricted product availability, increasing energy and labor costs, tariff surcharges and reduced carrier capacity, PVS honored our contracted pricing. “Unlike other producers, PVS never declared force majeure or put MPW on order allocation for any products. As a result, MPW awarded our HCL contracts for all facilities to PVS, which more than doubled the year-overyear tonnage we purchased from them,” Boring said. Senior Buyer Rocky Zizzo said PVS Sales Representative Steve Parrish, “is a pleasure to work with and someone who can be relied on to come up with a solution for any of our critical needs for chemical deliveries. In these extremely challenging times, open communication and trusting teamwork with our suppliers has gained further importance. We truly value the efforts of PVS, and we’re aware of their key role in maintaining our operations.” Boring said, “PVS works with us to find the best solution for the opportunities they are presented with. They are a great resource, whether they get an order or not. PVS worked with us to change the specification of our product resulting in a cost savings for our water plants. Additionally, they provided expertise at PPS Fairborn as we worked to improve efficiencies. As a family-run business, they have manyof the same principles as MPW.” “PVS Nolwood is very honored to have won the 2021 MPW Supplier of the Year Award,” said PVS Nolwood President Omar Sinaph. “With more than 78 years of experience in the chemical industry, and extensive commercial and technical expertise in all aspects of chemical distribution, we are looking forward to expanding our partnership with MPW.”

5

WORKING HARD AND GETTING AHEAD

eam Leader Tyler McDaniel joined MPW Honda Indiana in 2013 as a T temporary worker in the Honda bumper booth. “I went full-time on May 20th of that same year while still working in the bumper booth, but I was also very interested in waterjetting from the very beginning,” he said. Two months later, McDaniel took advantage of a third shift opening for a waterjetter. “While I was in waterjetting I tried to soak up all the knowledge I could because I really loved it. I decided after a while I wanted to move up in the company,” he said. McDaniel worked hard and made his goals clear to his co-workers and supervisors. He jumped for every opportunity for advancement that crossed his path, which included returning to the bumper booth to improve his team leadership skills. The opportunities kept coming and McDaniel worked his way toward a supervisory role. “I got offered a Teamleader role in first shift waterjetting in 2018 and took the position. I was so happy to be back out in waterjetting,” McDaniel said. Eventually, a third shift waterjetting supervisor role opened up, which McDaniel accepted. “I have been in this position ever since and love helping, training, and encouraging the teams,” he said.

McDaniel’s experience is not unique at MPW. “There are plenty of stories when people have risen from technicians to senior managers throughout the company,” said MPW President Jared Black. But, no one is entitled to a promotion. He said it takes hard work and strong effort to learn different positions and different aspects of the company. It may also require relocation for different career paths. “When I first started, I spent as much time shadowing others and asking as many questions as possible. I always wanted to know the ‘why’ behind what was being done, which allowed me to have a deeper understanding of our processes and equipment,” said Business Development Manager Gavin Watts, who was hired in 2007 as a management trainee in Newark, Ohio. “Additionally, I was willing to take on positions outside of my comfort zone in order to increase my skill set.” “I would say improving yourself comes before the reward,” said CFO Sarah Pemberton, who began in 2002 as director of corporate accounting. “They didn’t replace the CFO. I was given the chance to prove that I could do it. I remember Monte telling me he had faith that I could develop into the CFO, and I got to kind of gradually work my way up to it.” She eventually earned the CFO title, which she’s held for roughly 10 years. “No one is just going to hand you stuff,” Pemberton said. “Ultimately, you’re in the driver’s

"Ultimately, you’re in the driver’s seat of your career"

6

seat of your career.” Training and Development Manager Adam Pearl said MPW can assist individuals looking to advance in their current position or striving for additional opportunities. Formally, MPW sponsors the Universal First Line Leader Program and Management Development Program. He said in addition to the formal programs, there are several elective courses available in the LMS, such as RISE courses, that are available to be taken at any time. Operations Manager Philip Powers took several of the RISE courses and found them helpful. “The fact that most of the classes are interactive, requiring me to use critical thinking to make it through the module, is a big bonus,” he said. “This requires a deeper level of thought and intent, in turn helping me to retain the information longer. The non-traditional route of learning made available in RISE creates an interest in the program as well.” “Taking elective courses on your own time demonstrates initiative and drive, and when used effectively can help you develop demonstratable skills that can help you rise to the top,” Pearl said, adding that it’s important to be observant. “Keep an open mind and learn from your leadership team,” he said. “Learn to identify what your team does well, as well as where they could use some additional support. If you can identify a way you can help fill a gap, you may find yourself in a very good position for the next opportunity.” Human Resources Director Jim Tyznik encourages employees to visit the internal recruitment QR code, which is available to all MPW employees. It grants instant access to all open leadership positions company-wide. The code appears on SharePoint, The Leader newsletter, BrightSigns digital marketing, kiosks and is increasingly available next to timeclocks and accessible on iPads. The QR code is exclusively for existing employees; entry-level positions are not advertised. “We want employees to have direct access to these opportunities,’” Tyznik said. “And now, it’s in the employee’s control.” “Make sure your supervisor understands that you want to advance,” said Production Manager Brandon Hale, who began as a warehouse technician more than 20 years ago. “They’re going to know to be looking for that next level position. They may also tell you what you need to do to get there. It may put the supervisor in a bad situation of losing a good employee, but it’s also keeping that employee with the organization and giving them an opportunity to advance, just like I had an opportunity to advance.” “I’ve moved around quite a bit. With MPW, it’s one of the biggest things. There are opportunities all over the country and I moved across the country I think four times now,” said Area Sales Manager Geoffrey “Mike” Romano, who started with MPW building tanks in the Newark, Ohio fabrication shop. “That, obviously, is not easy by any means, but if you want to advance, it’s not always going to be right where you’re at.” “MPW has helped me grow tremendously with my knowledge with all the trainings I have attended at corporate and on site and given me the ability to believe I can accomplish the goals I have set for myself,” McDaniel said.

"improving yourself comes before the reward"

7

WORKING HARD AND GETTING AHEAD

eam Leader Tyler McDaniel joined MPW Honda Indiana in 2013 as a T temporary worker in the Honda bumper booth. “I went full-time on May 20th of that same year while still working in the bumper booth, but I was also very interested in waterjetting from the very beginning,” he said. Two months later, McDaniel took advantage of a third shift opening for a waterjetter. “While I was in waterjetting I tried to soak up all the knowledge I could because I really loved it. I decided after a while I wanted to move up in the company,” he said. McDaniel worked hard and made his goals clear to his co-workers and supervisors. He jumped for every opportunity for advancement that crossed his path, which included returning to the bumper booth to improve his team leadership skills. The opportunities kept coming and McDaniel worked his way toward a supervisory role. “I got offered a Teamleader role in first shift waterjetting in 2018 and took the position. I was so happy to be back out in waterjetting,” McDaniel said. Eventually, a third shift waterjetting supervisor role opened up, which McDaniel accepted. “I have been in this position ever since and love helping, training, and encouraging the teams,” he said.

McDaniel’s experience is not unique at MPW. “There are plenty of stories when people have risen from technicians to senior managers throughout the company,” said MPW President Jared Black. But, no one is entitled to a promotion. He said it takes hard work and strong effort to learn different positions and different aspects of the company. It may also require relocation for different career paths. “When I first started, I spent as much time shadowing others and asking as many questions as possible. I always wanted to know the ‘why’ behind what was being done, which allowed me to have a deeper understanding of our processes and equipment,” said Business Development Manager Gavin Watts, who was hired in 2007 as a management trainee in Newark, Ohio. “Additionally, I was willing to take on positions outside of my comfort zone in order to increase my skill set.” “I would say improving yourself comes before the reward,” said CFO Sarah Pemberton, who began in 2002 as director of corporate accounting. “They didn’t replace the CFO. I was given the chance to prove that I could do it. I remember Monte telling me he had faith that I could develop into the CFO, and I got to kind of gradually work my way up to it.” She eventually earned the CFO title, which she’s held for roughly 10 years. “No one is just going to hand you stuff,” Pemberton said. “Ultimately, you’re in the driver’s

"Ultimately, you’re in the driver’s seat of your career"

6

seat of your career.” Training and Development Manager Adam Pearl said MPW can assist individuals looking to advance in their current position or striving for additional opportunities. Formally, MPW sponsors the Universal First Line Leader Program and Management Development Program. He said in addition to the formal programs, there are several elective courses available in the LMS, such as RISE courses, that are available to be taken at any time. Operations Manager Philip Powers took several of the RISE courses and found them helpful. “The fact that most of the classes are interactive, requiring me to use critical thinking to make it through the module, is a big bonus,” he said. “This requires a deeper level of thought and intent, in turn helping me to retain the information longer. The non-traditional route of learning made available in RISE creates an interest in the program as well.” “Taking elective courses on your own time demonstrates initiative and drive, and when used effectively can help you develop demonstratable skills that can help you rise to the top,” Pearl said, adding that it’s important to be observant. “Keep an open mind and learn from your leadership team,” he said. “Learn to identify what your team does well, as well as where they could use some additional support. If you can identify a way you can help fill a gap, you may find yourself in a very good position for the next opportunity.” Human Resources Director Jim Tyznik encourages employees to visit the internal recruitment QR code, which is available to all MPW employees. It grants instant access to all open leadership positions company-wide. The code appears on SharePoint, The Leader newsletter, BrightSigns digital marketing, kiosks and is increasingly available next to timeclocks and accessible on iPads. The QR code is exclusively for existing employees; entry-level positions are not advertised. “We want employees to have direct access to these opportunities,’” Tyznik said. “And now, it’s in the employee’s control.” “Make sure your supervisor understands that you want to advance,” said Production Manager Brandon Hale, who began as a warehouse technician more than 20 years ago. “They’re going to know to be looking for that next level position. They may also tell you what you need to do to get there. It may put the supervisor in a bad situation of losing a good employee, but it’s also keeping that employee with the organization and giving them an opportunity to advance, just like I had an opportunity to advance.” “I’ve moved around quite a bit. With MPW, it’s one of the biggest things. There are opportunities all over the country and I moved across the country I think four times now,” said Area Sales Manager Geoffrey “Mike” Romano, who started with MPW building tanks in the Newark, Ohio fabrication shop. “That, obviously, is not easy by any means, but if you want to advance, it’s not always going to be right where you’re at.” “MPW has helped me grow tremendously with my knowledge with all the trainings I have attended at corporate and on site and given me the ability to believe I can accomplish the goals I have set for myself,” McDaniel said.

"improving yourself comes before the reward"

7

ing: some viewers my find this video disturbing. Transport Safety Supervisor Jonathan Frye said MPW takes distracted driving very seriously. “As operators of DoT-regulated and other motor vehicles and mobile equipment, we have the ultimate responsibility to perform our work in a professional manner,” he said. “We consider it our duty and moral responsibility to drive in a manner that reflects a genuine concern for the safety of the motoring public.” Frye said company policies reflect a commitment to safe, non-distracted driving. Drivers are expected to be fit for duty and report conditions that would limit or negatively impact safe driving—rest, medication, etc. “They are expected to drive safely, undistracted by any and all non-driving related tasks and remain focused on their job behind the wheel,” he said.

Keep your eyes on the road

Frye said company policy PO-HS-204 specifically prohibits distracted driving. The policy provides: Driving is the driver’s only job when operating or moving a vehicle, and distracted driving is not permitted:

S

uperintendent Travis Kutz’ cell phone gave him a rude awakening. All he did was glance at the GPS on his phone for a few seconds as he was driving on a Central Florida road. But a few seconds was all it took for him not to notice a tanker truck stopped directly ahead of him. Kutz crashed into the back of the truck with no chance to slow down. “I just got a serious wake-up call; it was a reminder that driving is one of the most dangerous things most of us do every day. Driving away from the branch office to get the MPW service truck washed, I got my phone out to verify directions while I was driving,” Kutz said. “My eyes were off the road longer than I thought. It was long enough to miss a fuel truck stopped at a railroad crossing. When I hit the truck I was going over 50 mph. No one was injured, but my truck was totaled and the fuel truck was damaged. I was lucky this time.” Kutz wants others to learn from his mistake. “Being distracted while driving, even briefly using a cellphone, can change your life, the lives of the ones you love, and the lives of other people on the roadway in a fraction of a second,” he said.

8

Samsara dashcam video footage of the accident is available here. Warn-

a. Do not do anything that pulls full attention from the road, operations, passenger behavior, and public safety. b. This includes, but is not limited to reading, writing, hands-on use of mobile/cellular devices, smoking/vaping, grooming, handling/searching for items, etc. (if a reasonable person would identify an activity as distracted driving, do not participate in that activity while driving). c. It is recommended that verbal communication over mobile devices occurs while the vehicle is safely parked; however, use of hands-free systems are permitted. d. Customer policies differ, but it is our policy that both hands-on and hands-free use of mobile devices are prohibited on all customer locations when operating/driving a vehicle. To ensure that employees are adhering to safe undistracted driving, the company has: • Design and implement incentives and/or recognition programs to reward and encourage safe driving—for example, bonuses, gift certificates, and/or verbal recognition. • Give employees immediate feedback and require corrective action as soon as the company is aware that responsibilities related to unsafe driving issues are not being fulfilled. • Provide required remedial training to employees with unsafe driving performance issues that can be addressed by enhancing their knowledge and skills. • Implement a disciplinary policy where potential disciplinary measures correspond to risk posed. Kutz said his driving habits have changed forever. “I get to see my loved ones, no one was seriously injured, and I still have a job,” he said. “But there is nothing more important while driving than to make it safely from point A to point B. Now, when I am driving, that’s my job, my only job. No distractions. Being lucky isn’t good enough for me anymore.”

Distracted Driving Driving distractions come in all shapes and forms but, according to the National Highway Traffic Safety Administration for 2022, texting is the most alarming. Sending or reading a text takes the driver’s eyes off the road for five seconds. At 55 mph, that's like driving the length of an entire football field with one’s eyes closed. Driving distractions can be visual, physical, cognitive, audial or a combination of the four. Any non-driving activity a driver engages in is a potential distraction and increases the risk of crashing. Visual Distractions are anything that takes attention away from the road or driving, such as rubber-necking an accident scene. Being aware of surroundings is good; however, if attention becomes captured, it becomes a hazardous distraction. Physical Distractions trigger drivers to take at least one hand off the wheel. Physical distractions include eating, drinking, smoking or reaching for something. Cognitive Distractions are thoughts that make one’s mind wander to something other than driving. The driver is still going through the motions of driving but might be worrying about arriving late for work or an argument with a spouse or kids before leaving the house. The harm can creep into play if the driver becomes lost in those thoughts. Audial Distractions include listening to something or someone that captures attention away from driving, such as listening to someone on a phone or having a conversation with a passenger. CDL holders must be mindful of: Part 392, Subpart H of the Federal Motor Carrier Safety Regulations (FMCSRs) limits the use of electronic devices by drivers of commercial motor vehicles (CMVs). Section 392.80 of the FMCSRs prohibits a driver from texting while driving a CMV. Section 392.82 of the FMCSRs prohibits the driver of a CMV from using a hand-held mobile telephone while driving a CMV. This means that CMV drivers cannot reach for, hold, dial or answer a cell phone. Ensure the phone is close enough to reach when the seatbelt is attached. Always use an earpiece which covers only one ear or the speaker phone function. Use voice-activated dialing along with any hands-free feature. Fines and Penalties - Texting while driving can result in driver disqualification. Penalties can be up to $2,750 for drivers and up to $11,000 for employers who allow or require drivers to use a hand-held communications device for texting while driving. Disqualification - Multiple convictions for texting while driving a CMV can result in a driver disqualification by FMCSA. Multiple violations of state law prohibiting texting while driving a CMV that requires a CDL is a serious traffic violation that could result in a CDL driver being disqualified for up to 120 days.

9

ing: some viewers my find this video disturbing. Transport Safety Supervisor Jonathan Frye said MPW takes distracted driving very seriously. “As operators of DoT-regulated and other motor vehicles and mobile equipment, we have the ultimate responsibility to perform our work in a professional manner,” he said. “We consider it our duty and moral responsibility to drive in a manner that reflects a genuine concern for the safety of the motoring public.” Frye said company policies reflect a commitment to safe, non-distracted driving. Drivers are expected to be fit for duty and report conditions that would limit or negatively impact safe driving—rest, medication, etc. “They are expected to drive safely, undistracted by any and all non-driving related tasks and remain focused on their job behind the wheel,” he said.

Keep your eyes on the road

Frye said company policy PO-HS-204 specifically prohibits distracted driving. The policy provides: Driving is the driver’s only job when operating or moving a vehicle, and distracted driving is not permitted:

S

uperintendent Travis Kutz’ cell phone gave him a rude awakening. All he did was glance at the GPS on his phone for a few seconds as he was driving on a Central Florida road. But a few seconds was all it took for him not to notice a tanker truck stopped directly ahead of him. Kutz crashed into the back of the truck with no chance to slow down. “I just got a serious wake-up call; it was a reminder that driving is one of the most dangerous things most of us do every day. Driving away from the branch office to get the MPW service truck washed, I got my phone out to verify directions while I was driving,” Kutz said. “My eyes were off the road longer than I thought. It was long enough to miss a fuel truck stopped at a railroad crossing. When I hit the truck I was going over 50 mph. No one was injured, but my truck was totaled and the fuel truck was damaged. I was lucky this time.” Kutz wants others to learn from his mistake. “Being distracted while driving, even briefly using a cellphone, can change your life, the lives of the ones you love, and the lives of other people on the roadway in a fraction of a second,” he said.

8

Samsara dashcam video footage of the accident is available here. Warn-

a. Do not do anything that pulls full attention from the road, operations, passenger behavior, and public safety. b. This includes, but is not limited to reading, writing, hands-on use of mobile/cellular devices, smoking/vaping, grooming, handling/searching for items, etc. (if a reasonable person would identify an activity as distracted driving, do not participate in that activity while driving). c. It is recommended that verbal communication over mobile devices occurs while the vehicle is safely parked; however, use of hands-free systems are permitted. d. Customer policies differ, but it is our policy that both hands-on and hands-free use of mobile devices are prohibited on all customer locations when operating/driving a vehicle. To ensure that employees are adhering to safe undistracted driving, the company has: • Design and implement incentives and/or recognition programs to reward and encourage safe driving—for example, bonuses, gift certificates, and/or verbal recognition. • Give employees immediate feedback and require corrective action as soon as the company is aware that responsibilities related to unsafe driving issues are not being fulfilled. • Provide required remedial training to employees with unsafe driving performance issues that can be addressed by enhancing their knowledge and skills. • Implement a disciplinary policy where potential disciplinary measures correspond to risk posed. Kutz said his driving habits have changed forever. “I get to see my loved ones, no one was seriously injured, and I still have a job,” he said. “But there is nothing more important while driving than to make it safely from point A to point B. Now, when I am driving, that’s my job, my only job. No distractions. Being lucky isn’t good enough for me anymore.”

Distracted Driving Driving distractions come in all shapes and forms but, according to the National Highway Traffic Safety Administration for 2022, texting is the most alarming. Sending or reading a text takes the driver’s eyes off the road for five seconds. At 55 mph, that's like driving the length of an entire football field with one’s eyes closed. Driving distractions can be visual, physical, cognitive, audial or a combination of the four. Any non-driving activity a driver engages in is a potential distraction and increases the risk of crashing. Visual Distractions are anything that takes attention away from the road or driving, such as rubber-necking an accident scene. Being aware of surroundings is good; however, if attention becomes captured, it becomes a hazardous distraction. Physical Distractions trigger drivers to take at least one hand off the wheel. Physical distractions include eating, drinking, smoking or reaching for something. Cognitive Distractions are thoughts that make one’s mind wander to something other than driving. The driver is still going through the motions of driving but might be worrying about arriving late for work or an argument with a spouse or kids before leaving the house. The harm can creep into play if the driver becomes lost in those thoughts. Audial Distractions include listening to something or someone that captures attention away from driving, such as listening to someone on a phone or having a conversation with a passenger. CDL holders must be mindful of: Part 392, Subpart H of the Federal Motor Carrier Safety Regulations (FMCSRs) limits the use of electronic devices by drivers of commercial motor vehicles (CMVs). Section 392.80 of the FMCSRs prohibits a driver from texting while driving a CMV. Section 392.82 of the FMCSRs prohibits the driver of a CMV from using a hand-held mobile telephone while driving a CMV. This means that CMV drivers cannot reach for, hold, dial or answer a cell phone. Ensure the phone is close enough to reach when the seatbelt is attached. Always use an earpiece which covers only one ear or the speaker phone function. Use voice-activated dialing along with any hands-free feature. Fines and Penalties - Texting while driving can result in driver disqualification. Penalties can be up to $2,750 for drivers and up to $11,000 for employers who allow or require drivers to use a hand-held communications device for texting while driving. Disqualification - Multiple convictions for texting while driving a CMV can result in a driver disqualification by FMCSA. Multiple violations of state law prohibiting texting while driving a CMV that requires a CDL is a serious traffic violation that could result in a CDL driver being disqualified for up to 120 days.

9

a day in the B

eing a first responder is in Security Officer Mike Lemar’s blood. “We do a lot,” he said. “We’re here to protect and serve, just like I did when I was a cop for 26 years.” Lemar was well-prepared for his position at MPW when he joined in 2017. He retired from being a policeman for the Village of New Concord in Eastern Ohio. Lemar always did security work in addition to being a policeman and he owns the Lemar Sign Company.

To him, MPW’s Hebron campus is like its own village in many ways. “I equate it to my time in law enforcement. It’s just come in and keep your eyes open,” Lemar said. “You have to watch for everything because the little things that most people don’t see every day have turned into some pretty bad situations in the past.” As soon as Lemar passes through the front gate to campus, he’s on duty. “It’s a lot of surveillance, a lot of watching for things, a lot of paying attention to detail,” he said. “You want to be systematically unsystematic. That’s a law enforcement thing. You always just want to show up out of nowhere. You never want anyone to think, oh, he’s going to be here at 10 a.m., at 11 he’s going to be over here. Never become complacent.” Lemar never knows what to expect. One day a package arrived in the mailroom labeled Hazardous Material. “We all backed away from it,” he said. “I don’t know what’s in that. The only thing on the package was the branch it came from and the phone number.” Lemar immediately called the branch, identifying himself as corporate security. He asked if any hazardous materials were sent to the corporate office. “They said no, but I’m sitting here looking at a Hazmat package that’s addressed to the corporate office but there’s no one’s attention,” Lemar said. “You don’t know in this day and age.” A shipping person said it was sent with a Hazmat warning because the package contains a laptop computer with lithium batteries.

10

life

“It turned out to be nothing, but if we’re not situationally aware of things, anybody else would’ve been, ‘Yeah, let’s open it up.’ Now you’ve exposed the entire office to who knows what,” Lemar said. MPW Hebron campus security officers also patrol the MPW Aviation Center at John Glenn International Airport as well as the Lancaster Porta Kleen campus.

Wherever they’re patrolling, the safety of MPW security officers is always the priority. “I always wear my bulletproof vest and safety has a lot to do with always keeping your eyes open,” Lemar said. “Use those cameras to every possible advantage. I even have the camera system on my phone, so I can always view them. I can see other campuses—see what’s going on at the hangar and Porta Kleen. I can see what’s going on in Yuma, Arizona.” But, for all the tension associated with security, Lemar said anyone entering the security field should be very easy-going. “I would say someone has to be mission-oriented and driven, and they need to be very water-off-a-duck’s back,” he said. “They need to be able to let things go, because you’re going to be sometimes spoken to in a different way than everybody else will be.”

And, a security officer needs to be personable. “You don’t want to be just a drone. Walk around a bit and get to know everyone. Really be engaged with the community,” Lemar said. “Sheriff’s deputies say this campus is one of the safer places in Licking County because we have what’s basically a police presence. (Chief Security Officer John Schouster) runs it that way. We try to just use some tact. We strive to be as professional as possible.”

Mike Lemar Security Officer Security Officer

11

a day in the B

eing a first responder is in Security Officer Mike Lemar’s blood. “We do a lot,” he said. “We’re here to protect and serve, just like I did when I was a cop for 26 years.” Lemar was well-prepared for his position at MPW when he joined in 2017. He retired from being a policeman for the Village of New Concord in Eastern Ohio. Lemar always did security work in addition to being a policeman and he owns the Lemar Sign Company.

To him, MPW’s Hebron campus is like its own village in many ways. “I equate it to my time in law enforcement. It’s just come in and keep your eyes open,” Lemar said. “You have to watch for everything because the little things that most people don’t see every day have turned into some pretty bad situations in the past.” As soon as Lemar passes through the front gate to campus, he’s on duty. “It’s a lot of surveillance, a lot of watching for things, a lot of paying attention to detail,” he said. “You want to be systematically unsystematic. That’s a law enforcement thing. You always just want to show up out of nowhere. You never want anyone to think, oh, he’s going to be here at 10 a.m., at 11 he’s going to be over here. Never become complacent.” Lemar never knows what to expect. One day a package arrived in the mailroom labeled Hazardous Material. “We all backed away from it,” he said. “I don’t know what’s in that. The only thing on the package was the branch it came from and the phone number.” Lemar immediately called the branch, identifying himself as corporate security. He asked if any hazardous materials were sent to the corporate office. “They said no, but I’m sitting here looking at a Hazmat package that’s addressed to the corporate office but there’s no one’s attention,” Lemar said. “You don’t know in this day and age.” A shipping person said it was sent with a Hazmat warning because the package contains a laptop computer with lithium batteries.

10

life

“It turned out to be nothing, but if we’re not situationally aware of things, anybody else would’ve been, ‘Yeah, let’s open it up.’ Now you’ve exposed the entire office to who knows what,” Lemar said. MPW Hebron campus security officers also patrol the MPW Aviation Center at John Glenn International Airport as well as the Lancaster Porta Kleen campus.

Wherever they’re patrolling, the safety of MPW security officers is always the priority. “I always wear my bulletproof vest and safety has a lot to do with always keeping your eyes open,” Lemar said. “Use those cameras to every possible advantage. I even have the camera system on my phone, so I can always view them. I can see other campuses—see what’s going on at the hangar and Porta Kleen. I can see what’s going on in Yuma, Arizona.” But, for all the tension associated with security, Lemar said anyone entering the security field should be very easy-going. “I would say someone has to be mission-oriented and driven, and they need to be very water-off-a-duck’s back,” he said. “They need to be able to let things go, because you’re going to be sometimes spoken to in a different way than everybody else will be.”

And, a security officer needs to be personable. “You don’t want to be just a drone. Walk around a bit and get to know everyone. Really be engaged with the community,” Lemar said. “Sheriff’s deputies say this campus is one of the safer places in Licking County because we have what’s basically a police presence. (Chief Security Officer John Schouster) runs it that way. We try to just use some tact. We strive to be as professional as possible.”

Mike Lemar Security Officer Security Officer

11

Safety Observations FOOD F R

A spotlight on the winning observations throughout the organization CORPORATE/SHOPS

INDUSTRIAL WATER

INDUSTRIAL SERVICES

Observation #198415

Observation #199358

Observation #197943

Jerry Massie

Observation: I noticed that the Newson Gale system box was being used for a storage box. This box is intended for the grounding system. It damages the Newson Gale system. Action: I took images of the issue, made a safety observation and alerted a supervisor.

Jerry Massie

Alexander Franklin

Observation: Before putting filter A back into service, we were walking down the site to ensure all blinds were removed, manways bolted back up, and air restored to all valves. We began to prepare to start the steps to put the filter back into service and it stated that we need to stop the process to fill out a new JSA for the filter because the old JSA Alexander Franklin did not cover returning it to service. Action: A JSA was printed and filled out with all the steps/precautions to take to ensure the filter was put back into service correctly and sagely. The completed JSA was reviewed, printed out and signed by all FS staff involved before proceeding with putting the filter back into service.

PPS LIMITED

PORTA KLEEN

Observation #201760

Observation #199293

Action: I stopped, went over to the crane and shut the power down. After that I called the supervisor and showed him the location where the sparks were shooting. He then called a technician and the problem was fixed the following day. 12

Sheldon Cherrie

Action: I asked him if he would like to go Robert Mcdaniel home, he told me he wouldn't be able to since some one was picking him up. I told him that I would be willing to take him home if he would like. When I dropped him off at his house he was thankful.

HAVE YOU DOWNLOADED THE INTELEX MOBILE APP YET?

thought

DON'T MISS YOUR CHANCE TO HAVE AN INFORMATIVE LUNCH WITH AN EXECUTIVE

Note: the Company Portal app must be installed on your device to add Intelex Mobile

Observation: There was an excavator that had been stuck in a collapsed trench due to unprotected wall structures. Action: Scott and I vacuumed the dirt from around the employee to free him up and be removed safely.

Observation: I was passing a crane and saw that it was emitting sparks.

Observation: We had an associate come into work, really not acting like himself. My backup and I decided to go talk to him. After talking we found out his brother was hospitalized and it was taking a toll.

To download the mobile app, visit the Intelex Training Documents section on Sharepoint and follow the steps in the Intelex Guidebook.

Jacob Glenn

Sheldon Cherrie

Robert Mcdaniel

Sign up today Jacob Glenn

NOURISHING CONVERSATION & GROWTH 13

Safety Observations FOOD F R

A spotlight on the winning observations throughout the organization CORPORATE/SHOPS

INDUSTRIAL WATER

INDUSTRIAL SERVICES

Observation #198415

Observation #199358

Observation #197943

Jerry Massie

Observation: I noticed that the Newson Gale system box was being used for a storage box. This box is intended for the grounding system. It damages the Newson Gale system. Action: I took images of the issue, made a safety observation and alerted a supervisor.

Jerry Massie

Alexander Franklin

Observation: Before putting filter A back into service, we were walking down the site to ensure all blinds were removed, manways bolted back up, and air restored to all valves. We began to prepare to start the steps to put the filter back into service and it stated that we need to stop the process to fill out a new JSA for the filter because the old JSA Alexander Franklin did not cover returning it to service. Action: A JSA was printed and filled out with all the steps/precautions to take to ensure the filter was put back into service correctly and sagely. The completed JSA was reviewed, printed out and signed by all FS staff involved before proceeding with putting the filter back into service.

PPS LIMITED

PORTA KLEEN

Observation #201760

Observation #199293

Action: I stopped, went over to the crane and shut the power down. After that I called the supervisor and showed him the location where the sparks were shooting. He then called a technician and the problem was fixed the following day. 12

Sheldon Cherrie

Action: I asked him if he would like to go Robert Mcdaniel home, he told me he wouldn't be able to since some one was picking him up. I told him that I would be willing to take him home if he would like. When I dropped him off at his house he was thankful.

HAVE YOU DOWNLOADED THE INTELEX MOBILE APP YET?

thought

DON'T MISS YOUR CHANCE TO HAVE AN INFORMATIVE LUNCH WITH AN EXECUTIVE

Note: the Company Portal app must be installed on your device to add Intelex Mobile

Observation: There was an excavator that had been stuck in a collapsed trench due to unprotected wall structures. Action: Scott and I vacuumed the dirt from around the employee to free him up and be removed safely.

Observation: I was passing a crane and saw that it was emitting sparks.

Observation: We had an associate come into work, really not acting like himself. My backup and I decided to go talk to him. After talking we found out his brother was hospitalized and it was taking a toll.

To download the mobile app, visit the Intelex Training Documents section on Sharepoint and follow the steps in the Intelex Guidebook.

Jacob Glenn

Sheldon Cherrie

Robert Mcdaniel

Sign up today Jacob Glenn

NOURISHING CONVERSATION & GROWTH 13

PORTA KLEEN’S RUN FOR THE

A

bout 150 years ago, Colonel Meriwether Lewis Clark had a dream of creating a spectacular horse racing venue and event to showcase the Kentucky equestrian breeding industry. He leased 80 acres from his uncles, John and Henry Churchill, a few miles south of downtown Louisville. In 1875, Churchill Downs officially opened and began its tradition as the "Home of the Kentucky Derby."

Fast forward to 2017, when Porta Kleen opened its Louisville location. Since that day, Porta Kleen President Adam Black has had his own dream of Porta Kleen servicing the magnificent Churchill Downs racetrack and the legendary Kentucky Derby. In March 2023, the Porta Kleen team made that dream a reality by winning a three-year sanitation contract with Churchill Downs. “This has always been one of my personal goals and a goal of Porta Kleen to be at this prestigious event and to show people what our abilities truly are,” Black said. He said this contract is extremely exciting because it’s excellent exposure for Porta Kleen as a company. It’s also a huge compliment to the Porta Kleen team and the equipment provided to have the opportunity to service such an upscale venue. Winning the contract was a direct result of teamwork, from Sales Manager Jennifer Gerken making countless phone calls to understand all the customer’s needs and putting together a proposal, to Division Manager Chris Waite coordinating operational planning and execution, and Marketing Coordinator Lee Binkley turning the team’s vision into a professional presentation. “I couldn’t be prouder of the team,” Black said. “There was no individual effort.” “Porta Kleen prides itself on providing a premier service experience and developing partnerships, so when we heard that Churchill Downs, one of the most iconic horse racing venues in the world, wanted to see what Porta Kleen could bring to better their operations we were more than ecstatic to demonstrate our capabilities,” Waite said. “We learned what their needs were and then we showed them how Porta Kleen could overdeliver on those needs.”

MPW isn’t just a business partner; we’re a community partner and we want to encourage employees to be good stewards of their communities and give back in the best ways that they see fit.

Employees who wish to participate in the program are urged to discuss with their managers where they would like to volunteer, when, and the type of work to be performed. The VTO request requires a manager’s approval.

Through the new VTO—Volunteer Time Off—program, all MPW fulltime employees with one year of employment may use up to 16 hours of paid time off per year—in addition to an employee’s vacation and PTO time—to volunteer in their communities. This program will not affect any existing charitable giving programs or events in which any branch or group may already be regularly involved.

Once the manager has approved the request, the employee may submit for compensation via a VTO drop-down option on the Leave of Absence Originator Form screen in Sharepoint, similar to submitting for vacation time and PTO. While MPW regularly contributes to organizations like the American Red Cross, United Way, Nationwide Chil-

dren’s Hospital and the Boys and Girls Club of Newark, we encourage you to extend our community involvement into your hometown. The VTO program is not limited to traditional non-profit 501(c)(3) companies. For example, employees may use VTO to volunteer with Parent/Teacher Organizations, county fair activities, contribute to disaster relief efforts, etc. Employees who take advantage of VTO are encouraged to take photos and videos of their activities to be shared on MPW websites and social media. Read more about the VTO policy POHR-321-on Sharepoint.

VTO & YOU

“It’s really exciting! Originally, they reached out for shower trailers,” Gerken said. She said Churchill Downs needed two 6-stall shower trailers, which was a challenge because there was only one available. “So, we bought one,” Gerken said. She said once the Churchill Downs team learned the shower trailers were available, Porta Kleen was offered a chance to bid on the racetrack’s longterm sanitation needs. Porta Kleen was able to differentiate itself from the competition because of all of its available resources and the skills the company brings to the table. Porta Kleen proved to the Churchill Downs team that it can do everything the venue needs—provide all the necessary equipment, all the services, and finally manage the whole process from start to finish. Waite anticipates countless hours of meticulous planning with the goal of ensuring Churchill Downs has the smoothest years in its illustrious history. “In my opinion, every employee at Porta Kleen and MPW, both past and present, played a role in some way or another for this opportunity,” he said.

14

15

PORTA KLEEN’S RUN FOR THE

A

bout 150 years ago, Colonel Meriwether Lewis Clark had a dream of creating a spectacular horse racing venue and event to showcase the Kentucky equestrian breeding industry. He leased 80 acres from his uncles, John and Henry Churchill, a few miles south of downtown Louisville. In 1875, Churchill Downs officially opened and began its tradition as the "Home of the Kentucky Derby."

Fast forward to 2017, when Porta Kleen opened its Louisville location. Since that day, Porta Kleen President Adam Black has had his own dream of Porta Kleen servicing the magnificent Churchill Downs racetrack and the legendary Kentucky Derby. In March 2023, the Porta Kleen team made that dream a reality by winning a three-year sanitation contract with Churchill Downs. “This has always been one of my personal goals and a goal of Porta Kleen to be at this prestigious event and to show people what our abilities truly are,” Black said. He said this contract is extremely exciting because it’s excellent exposure for Porta Kleen as a company. It’s also a huge compliment to the Porta Kleen team and the equipment provided to have the opportunity to service such an upscale venue. Winning the contract was a direct result of teamwork, from Sales Manager Jennifer Gerken making countless phone calls to understand all the customer’s needs and putting together a proposal, to Division Manager Chris Waite coordinating operational planning and execution, and Marketing Coordinator Lee Binkley turning the team’s vision into a professional presentation. “I couldn’t be prouder of the team,” Black said. “There was no individual effort.” “Porta Kleen prides itself on providing a premier service experience and developing partnerships, so when we heard that Churchill Downs, one of the most iconic horse racing venues in the world, wanted to see what Porta Kleen could bring to better their operations we were more than ecstatic to demonstrate our capabilities,” Waite said. “We learned what their needs were and then we showed them how Porta Kleen could overdeliver on those needs.”

MPW isn’t just a business partner; we’re a community partner and we want to encourage employees to be good stewards of their communities and give back in the best ways that they see fit.

Employees who wish to participate in the program are urged to discuss with their managers where they would like to volunteer, when, and the type of work to be performed. The VTO request requires a manager’s approval.

Through the new VTO—Volunteer Time Off—program, all MPW fulltime employees with one year of employment may use up to 16 hours of paid time off per year—in addition to an employee’s vacation and PTO time—to volunteer in their communities. This program will not affect any existing charitable giving programs or events in which any branch or group may already be regularly involved.

Once the manager has approved the request, the employee may submit for compensation via a VTO drop-down option on the Leave of Absence Originator Form screen in Sharepoint, similar to submitting for vacation time and PTO. While MPW regularly contributes to organizations like the American Red Cross, United Way, Nationwide Chil-

dren’s Hospital and the Boys and Girls Club of Newark, we encourage you to extend our community involvement into your hometown. The VTO program is not limited to traditional non-profit 501(c)(3) companies. For example, employees may use VTO to volunteer with Parent/Teacher Organizations, county fair activities, contribute to disaster relief efforts, etc. Employees who take advantage of VTO are encouraged to take photos and videos of their activities to be shared on MPW websites and social media. Read more about the VTO policy POHR-321-on Sharepoint.

VTO & YOU

“It’s really exciting! Originally, they reached out for shower trailers,” Gerken said. She said Churchill Downs needed two 6-stall shower trailers, which was a challenge because there was only one available. “So, we bought one,” Gerken said. She said once the Churchill Downs team learned the shower trailers were available, Porta Kleen was offered a chance to bid on the racetrack’s longterm sanitation needs. Porta Kleen was able to differentiate itself from the competition because of all of its available resources and the skills the company brings to the table. Porta Kleen proved to the Churchill Downs team that it can do everything the venue needs—provide all the necessary equipment, all the services, and finally manage the whole process from start to finish. Waite anticipates countless hours of meticulous planning with the goal of ensuring Churchill Downs has the smoothest years in its illustrious history. “In my opinion, every employee at Porta Kleen and MPW, both past and present, played a role in some way or another for this opportunity,” he said.

14

15

Help maintain MPW's standards of professionalism by following the brand guidelines

ONE VOICE The goal of brand guidelines is to ensure that all parties use brand elements consistently. Brand guidelines provide information and tools and set the standards for using logos, typefaces and other design elements in presentations, advertisements, social media, newsletters and online communications. Visit the marketing content section of sharepoint to view the 2023 Brand Guidelines.

16

anniversaries Rod Nieser James Kincaid Tim Pickering Mike Fairburn Frank Agathangelou Scott Harper Dany Thibault Justin Ledgett Melody Hatfield Robert Burch Coy Fultz Adam Henry Marsha Carpenter Sarah Bailey Mike Nicholson Erik Iverson Jeffrey Barnett Quintin Sponaugle Nicholaus Semler Jarrett Fields Denise Tullius Patrick Crawford Mike Munyan Milton Norris Mike Dunfee Bernard Moon Roy Gibson Vernon Gibson Randall Summers Jordan Hockman Terasa Bailey Jayden Wallace Anthony Tagliaferro William Paynter Dayton Tifft Charles Nale Kim Anderson Corey Sherod Gary Cruz Steven Montgomery Jacob Moehrke Donald Hecker Dianna Eagle Ronald Gaiter Paul Cline Ash Bryant Tyree Hicks Jaron Penn Craig Ludwig Karl Gelhausen Joseph Sammons

34 32 28 27 21 21 19 15 15 13 13 11 11 10 10 9 9 9 8 8 8 7 7 7 7 7 7 7 6 6 6 6 6 6 6 6 6 5 5 5 5 5 5 5 5 5 5 5 5 5 5

Hebron Hebron Hebron Hebron quebec, ca South Atlantic quebec, ca Hebron Hebron Steubenville, oh Mansfield, oh Midwest Delaware Valley Hebron Northeast Southeast georgetown, ky Steubenville, oh Sedalia, MO Cheshire, oh Lancaster, oh Covington, va Hebron Pittsburgh, pa Hebron Delaware Valley Morgantown, wv Morgantown, wv Morgantown, wv Steubenville, oh georgetown, sc Gulf Coast Hebron Hebron East Liberty, oh Port Arthur, T X Steubenville, oh Cheshire, oh Lancaster, oh Sedalia, mo LAwrenceville, ga Pittsburgh, pa Rockport, in Rockport, in Hebron Hebron Rockport, in Morgantown, wv Pittsburgh, pa Rockport, in Northeast

Project Manager Spotlight P

It works with workman

roject Manager Dan Workman makes sure that everyone at MPW has the right tool for the right job. “For me, I’m tasked with managing all of the vacuum truck rentals and temporary labor for industrial services that are required to meet the outage and project demands of our customers in the Midwest, South-Atlantic and Western districts,” he said. Workman, who joined MPW in 2006 as a pricing administrator, coordinates with each district’s regional and operations managers to ensure equipment and personnel are moved around as necessary. “I track and process all invoices related to vacuum truck rentals as well as all invoicing for the temporary labor we utilize,” he said. “This includes ensuring we accurately track and process CLC hotel stays for each outage or project. And of course, other duties as assigned.” Workman admits processing the CLC hotel stays isn’t one of his favorite duties, but he really enjoys interacting with MPW personnel and learning new facets of MPW’s operations. He also enjoys searching for ways to improve processes, such as better tracking, reporting, and utilization of equipment and personnel. “The biggest challenge by far is learning how to move equipment and personnel to support our customers,” Workman said. Another challenge, which faces the entire transportation and logistics industry, is a shortage of available people and drivers to meet

the work demand. “Secondary to that is being able to hire and retain them,” he said. “I know as a company we’ve looked into competitive wages, benefits packages and so on.” There’s no reason for a project manager to be bored. Workman said each day begins with walk-arounds to track what equipment is onsite for post-trip inspections and what equipment is in maintenance, fabrication, or paint and body for repair. Next, he tracks what equipment is stationed on the Ready Line to be sent out locally or to other MPW branches. “I review the Hebron deployment schedule so I know what jobs we have for the day,” Workman said. “And, depending on the day, I have scheduled meetings with other districts and branches to discuss their schedules and needs for equipment and personnel.” He said there are also random calls for personnel and equipment support that come in daily from other branches. “Everything requires follow-up by phone, text or email, so the days are normally quite busy.” Away from the office, Workman is a self-proclaimed traditionalist. “My two kids, Olivia and Logan, are my focus. Even though Olivia is off at college at Miami of Ohio, we talk and text frequently,” he said. “I visit as often as I can.” Workman said Logan keeps him busy with his interests. “Mainly football with weightlifting in his junior year. It’s the off-season so this is a break for me!” Workman said. “I recently got back to the shooting range, which has been a welcome addition to my weekends.” He said he enjoys reading and tries to watch as much college sports on television as he can. “But, it is outage season, so right now my mind is on that.”

17

Help maintain MPW's standards of professionalism by following the brand guidelines

ONE VOICE The goal of brand guidelines is to ensure that all parties use brand elements consistently. Brand guidelines provide information and tools and set the standards for using logos, typefaces and other design elements in presentations, advertisements, social media, newsletters and online communications. Visit the marketing content section of sharepoint to view the 2023 Brand Guidelines.

16

anniversaries Rod Nieser James Kincaid Tim Pickering Mike Fairburn Frank Agathangelou Scott Harper Dany Thibault Justin Ledgett Melody Hatfield Robert Burch Coy Fultz Adam Henry Marsha Carpenter Sarah Bailey Mike Nicholson Erik Iverson Jeffrey Barnett Quintin Sponaugle Nicholaus Semler Jarrett Fields Denise Tullius Patrick Crawford Mike Munyan Milton Norris Mike Dunfee Bernard Moon Roy Gibson Vernon Gibson Randall Summers Jordan Hockman Terasa Bailey Jayden Wallace Anthony Tagliaferro William Paynter Dayton Tifft Charles Nale Kim Anderson Corey Sherod Gary Cruz Steven Montgomery Jacob Moehrke Donald Hecker Dianna Eagle Ronald Gaiter Paul Cline Ash Bryant Tyree Hicks Jaron Penn Craig Ludwig Karl Gelhausen Joseph Sammons

34 32 28 27 21 21 19 15 15 13 13 11 11 10 10 9 9 9 8 8 8 7 7 7 7 7 7 7 6 6 6 6 6 6 6 6 6 5 5 5 5 5 5 5 5 5 5 5 5 5 5

Hebron Hebron Hebron Hebron quebec, ca South Atlantic quebec, ca Hebron Hebron Steubenville, oh Mansfield, oh Midwest Delaware Valley Hebron Northeast Southeast georgetown, ky Steubenville, oh Sedalia, MO Cheshire, oh Lancaster, oh Covington, va Hebron Pittsburgh, pa Hebron Delaware Valley Morgantown, wv Morgantown, wv Morgantown, wv Steubenville, oh georgetown, sc Gulf Coast Hebron Hebron East Liberty, oh Port Arthur, T X Steubenville, oh Cheshire, oh Lancaster, oh Sedalia, mo LAwrenceville, ga Pittsburgh, pa Rockport, in Rockport, in Hebron Hebron Rockport, in Morgantown, wv Pittsburgh, pa Rockport, in Northeast

Project Manager Spotlight P

It works with workman

roject Manager Dan Workman makes sure that everyone at MPW has the right tool for the right job. “For me, I’m tasked with managing all of the vacuum truck rentals and temporary labor for industrial services that are required to meet the outage and project demands of our customers in the Midwest, South-Atlantic and Western districts,” he said. Workman, who joined MPW in 2006 as a pricing administrator, coordinates with each district’s regional and operations managers to ensure equipment and personnel are moved around as necessary. “I track and process all invoices related to vacuum truck rentals as well as all invoicing for the temporary labor we utilize,” he said. “This includes ensuring we accurately track and process CLC hotel stays for each outage or project. And of course, other duties as assigned.” Workman admits processing the CLC hotel stays isn’t one of his favorite duties, but he really enjoys interacting with MPW personnel and learning new facets of MPW’s operations. He also enjoys searching for ways to improve processes, such as better tracking, reporting, and utilization of equipment and personnel. “The biggest challenge by far is learning how to move equipment and personnel to support our customers,” Workman said. Another challenge, which faces the entire transportation and logistics industry, is a shortage of available people and drivers to meet

the work demand. “Secondary to that is being able to hire and retain them,” he said. “I know as a company we’ve looked into competitive wages, benefits packages and so on.” There’s no reason for a project manager to be bored. Workman said each day begins with walk-arounds to track what equipment is onsite for post-trip inspections and what equipment is in maintenance, fabrication, or paint and body for repair. Next, he tracks what equipment is stationed on the Ready Line to be sent out locally or to other MPW branches. “I review the Hebron deployment schedule so I know what jobs we have for the day,” Workman said. “And, depending on the day, I have scheduled meetings with other districts and branches to discuss their schedules and needs for equipment and personnel.” He said there are also random calls for personnel and equipment support that come in daily from other branches. “Everything requires follow-up by phone, text or email, so the days are normally quite busy.” Away from the office, Workman is a self-proclaimed traditionalist. “My two kids, Olivia and Logan, are my focus. Even though Olivia is off at college at Miami of Ohio, we talk and text frequently,” he said. “I visit as often as I can.” Workman said Logan keeps him busy with his interests. “Mainly football with weightlifting in his junior year. It’s the off-season so this is a break for me!” Workman said. “I recently got back to the shooting range, which has been a welcome addition to my weekends.” He said he enjoys reading and tries to watch as much college sports on television as he can. “But, it is outage season, so right now my mind is on that.”

17

0 Violation Driver

Roadside inspections. Contact Lisa Taylor to learn about the eight types of inspections, but, when driving, treat roadside inspections as a challenge: remain calm, show what you know.

Karl Miller

SAFET Y & training

SAFETY Policies, procedures, and forms provide clarity and consistency in the way the company operates, while helping ensure adherence to federal, state, and local laws and regulations. These documents help ensure we have a guide to follow (rules, standards, and practices), in-house and on customer sites, to minimize confusion and misunderstandings. So, where are they? You can get to them by clicking here.

Once there, navigate to the documents uploaded by different departments. As a reminder, please make it a habit to check this site routinely for new, updated information. For example, we recently translated all Health & Safety policies, procedures, and emergency action plans into Spanish. 18

And, as always, if anyone has any suggestions or improvements, please reach out to the Safety & Training team. HEALTH

In the nurse’s corner this month is mental health. Mental health – specifically suicide – can be a difficult topic to discuss. But suicide is not a normal response to stress. Feeling or expressing that as an option is a sign of extreme distress and should not be ignored. If the warning signs apply to you or someone you know, get help immediately – particularly if the behavior is new or has increased recently. Help is available. The company has an Employee Assistance Program (EAP) with unlimited 24-hour service, 7 days a week (four in-person sessions with

a counselor – per issue, per year). You do not have to be enrolled in the benefits program to use the EAP, and if more sessions or additional services are needed appropriate referrals will be made. To reach our EAP call 888-628-4824. You can find additional information by clicking here or going to nimh.gov ENVIRONMENTAL

The topic is Hazardous Chemicals – Explosives, hazard class 1 out of 9: a substance or device that – when provoked by pressure, time, or a chemical reaction – can release pressure in the form of an explosion that can damage the immediate area due to shockwave after-effects and shrapnel. Explosives are present at work – products such as aerosols, propane

tanks and batteries included. Heat can be a factor, and certain chemicals, when handled incorrectly or with incompatible chemicals, can explode. We must know what we have and how to store/use the items safely. Explosions also pose health and environmental hazards in addition to the hazards associated directly with the explosion (e.g., a reaction of two incompatible chemicals or an explosion that releases chemicals like the Vinyl Chloride railcar near East Palestine, Ohio) – short-term and long-term impacts. To prepare and prevent issues – train on hazards (in and not in use), implement controls, and audit/inspect routinely. Order only what is needed, verify SDS (no SDS, no job) is followed, handle and use per manufacturer steps, store appropriately (safely), verify compatibility, ensure containment (assume a spill, protect people), and be prepared for likely emergencies related to the material.

Maintaining a license and endorsements includes being ready for an inspection on every drive. Two keys to a successful roadside inspection are: • Compliance. Verify tags, licenses, insurance, permits, and admin items are present and valid. • Safety. Complete a thorough pretrip (check and verify equipment (Truck/Trailer) is road ready). Pre-trip includes a complete walkaround (Get Out and Look (GOAL)) to ensure compliance and ensure a vehicle is safe to drive. If you are unsure, check. Certify a safe vehicle before driving. When you are in an inspection, the inspector will watch you and listen to how you respond to questions. The inspector wants to be certain you know what you are talking about – assume they are testing your knowledge so demonstrate your overall skills, comprehension and understanding. Drivers who achieve a perfect inspection with zero violations earn a certificate along with $125. They also represent the company’s commitment to professional, safe driving.

If prevention fails, response relies on clear awareness of emergency contacts, drilled emergency response steps, and safety considerations post-incident. Be ready.

Telematics. For anyone interested in learning more about telematics (Samsara), contact Mike May and Jonathan Frye to schedule a training session.

TRANSPORTATION SAFETY

SECURITY

We start with our Zero Violation Drivers. This month, John Schuler—Wilkes Barre (2/25/23) and Karl Miller—PK Lancaster (2/28/23) achieved perfection during a government roadside inspection. Congratulations!

This month’s topic is carjacking. It is on the rise, especially in larger cities, and it is a serious (scary) topic. It is a violent crime that involves stealing a vehicle by force. What do carjackers look for? • Drivers who are vulnerable at

self-serve gas stations, ATMs, car washes, etc. • Intersections controlled by traffic signals and exit ramps. • Parking garages, mass transit areas, and residential driveways with running cars. The carjacking risk for many is low, but here are precautions: • Park in well-lit areas and remain aware of your surroundings – don’t assume it is safe and clear. • Don’t stop if conditions are not right, scan your surroundings. • Minimize driving alone and at night, when possible, but always plan safe routes and times. • Equip your car with an anti-theft device if able, but always lock your doors. • Be cautious when stopping to assist other drivers (sometimes better to report than stop). TRAINING Currently, scheduled training for Hebron is: • April 3: HAZWOPER 40 Hour begins • HAZWOPER 8 Hour Refresher Updated Courses: • Electronic Work Order Process for Industrial Services and Porta Kleen • Competent Person: Fall Protection New eCourses: • Labor Unions: Manager & Supervisor • Salesforce Onboarding: Accounts, Contacts & Opportunities DEVELOPMENT Universal First Line Leader Webinars are scheduled for April & May. Dates and times are on the course catalog calendar for sign-up (Student Portal/Course Catalog/Calendar View Icon). Tell us how we can serve you at [email protected] or [email protected] (or just give us a call).

19

0 Violation Driver

Roadside inspections. Contact Lisa Taylor to learn about the eight types of inspections, but, when driving, treat roadside inspections as a challenge: remain calm, show what you know.

Karl Miller

SAFET Y & training

SAFETY Policies, procedures, and forms provide clarity and consistency in the way the company operates, while helping ensure adherence to federal, state, and local laws and regulations. These documents help ensure we have a guide to follow (rules, standards, and practices), in-house and on customer sites, to minimize confusion and misunderstandings. So, where are they? You can get to them by clicking here.

Once there, navigate to the documents uploaded by different departments. As a reminder, please make it a habit to check this site routinely for new, updated information. For example, we recently translated all Health & Safety policies, procedures, and emergency action plans into Spanish. 18

And, as always, if anyone has any suggestions or improvements, please reach out to the Safety & Training team. HEALTH

In the nurse’s corner this month is mental health. Mental health – specifically suicide – can be a difficult topic to discuss. But suicide is not a normal response to stress. Feeling or expressing that as an option is a sign of extreme distress and should not be ignored. If the warning signs apply to you or someone you know, get help immediately – particularly if the behavior is new or has increased recently. Help is available. The company has an Employee Assistance Program (EAP) with unlimited 24-hour service, 7 days a week (four in-person sessions with

a counselor – per issue, per year). You do not have to be enrolled in the benefits program to use the EAP, and if more sessions or additional services are needed appropriate referrals will be made. To reach our EAP call 888-628-4824. You can find additional information by clicking here or going to nimh.gov ENVIRONMENTAL

The topic is Hazardous Chemicals – Explosives, hazard class 1 out of 9: a substance or device that – when provoked by pressure, time, or a chemical reaction – can release pressure in the form of an explosion that can damage the immediate area due to shockwave after-effects and shrapnel. Explosives are present at work – products such as aerosols, propane

tanks and batteries included. Heat can be a factor, and certain chemicals, when handled incorrectly or with incompatible chemicals, can explode. We must know what we have and how to store/use the items safely. Explosions also pose health and environmental hazards in addition to the hazards associated directly with the explosion (e.g., a reaction of two incompatible chemicals or an explosion that releases chemicals like the Vinyl Chloride railcar near East Palestine, Ohio) – short-term and long-term impacts. To prepare and prevent issues – train on hazards (in and not in use), implement controls, and audit/inspect routinely. Order only what is needed, verify SDS (no SDS, no job) is followed, handle and use per manufacturer steps, store appropriately (safely), verify compatibility, ensure containment (assume a spill, protect people), and be prepared for likely emergencies related to the material.

Maintaining a license and endorsements includes being ready for an inspection on every drive. Two keys to a successful roadside inspection are: • Compliance. Verify tags, licenses, insurance, permits, and admin items are present and valid. • Safety. Complete a thorough pretrip (check and verify equipment (Truck/Trailer) is road ready). Pre-trip includes a complete walkaround (Get Out and Look (GOAL)) to ensure compliance and ensure a vehicle is safe to drive. If you are unsure, check. Certify a safe vehicle before driving. When you are in an inspection, the inspector will watch you and listen to how you respond to questions. The inspector wants to be certain you know what you are talking about – assume they are testing your knowledge so demonstrate your overall skills, comprehension and understanding. Drivers who achieve a perfect inspection with zero violations earn a certificate along with $125. They also represent the company’s commitment to professional, safe driving.

If prevention fails, response relies on clear awareness of emergency contacts, drilled emergency response steps, and safety considerations post-incident. Be ready.

Telematics. For anyone interested in learning more about telematics (Samsara), contact Mike May and Jonathan Frye to schedule a training session.

TRANSPORTATION SAFETY

SECURITY

We start with our Zero Violation Drivers. This month, John Schuler—Wilkes Barre (2/25/23) and Karl Miller—PK Lancaster (2/28/23) achieved perfection during a government roadside inspection. Congratulations!

This month’s topic is carjacking. It is on the rise, especially in larger cities, and it is a serious (scary) topic. It is a violent crime that involves stealing a vehicle by force. What do carjackers look for? • Drivers who are vulnerable at

self-serve gas stations, ATMs, car washes, etc. • Intersections controlled by traffic signals and exit ramps. • Parking garages, mass transit areas, and residential driveways with running cars. The carjacking risk for many is low, but here are precautions: • Park in well-lit areas and remain aware of your surroundings – don’t assume it is safe and clear. • Don’t stop if conditions are not right, scan your surroundings. • Minimize driving alone and at night, when possible, but always plan safe routes and times. • Equip your car with an anti-theft device if able, but always lock your doors. • Be cautious when stopping to assist other drivers (sometimes better to report than stop). TRAINING Currently, scheduled training for Hebron is: • April 3: HAZWOPER 40 Hour begins • HAZWOPER 8 Hour Refresher Updated Courses: • Electronic Work Order Process for Industrial Services and Porta Kleen • Competent Person: Fall Protection New eCourses: • Labor Unions: Manager & Supervisor • Salesforce Onboarding: Accounts, Contacts & Opportunities DEVELOPMENT Universal First Line Leader Webinars are scheduled for April & May. Dates and times are on the course catalog calendar for sign-up (Student Portal/Course Catalog/Calendar View Icon). Tell us how we can serve you at [email protected] or [email protected] (or just give us a call).

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leader spotlight

22 April

Jeremy

ELLIS

Supervisor | mansfield, oh How long have you been with the organization? 4.5 years. Most influential part of your career? Working my way up with MPW, it's really left an impact with me. Is a hotdog a sandwich? Yes, of course it is, it’s on bread right? Always makes you laugh My son, he is hilarious. What is your biggest pet peeve? I can't stand laziness. Most believable conspiracy theory Oh there are several believable ones, far too many to list for sure! Favorite place to eat I get the best meals at home. Snack you can’t live without Cereal, you can't beat the classics. Any advice for newbies at MPW? Take the oppurtunity to learn all that you can. What is your definition of success? Setting goals, applying yourself and accomplishing them. What’s your survival plan during a zombie apocalypse? Get as far from civilization as possible.

Ronnie

GORDON Team Leader | newark, oh

How long have you been with the organization? Three Years. Most influential part of your career Working with dedicated and hard-working teammates. Is a hotdog a sandwich? Come on, no, that’s silly! Always makes you laugh My daughter always makes me smile. Which fictional character do you most relate to? I would say that I realate to Luke Cage. Favorite place to eat How can you beat Longhorn steak house? One snack you can’t live without Got to be Oreos. Any advice for newbies at MPW? Work hard and have a positive attitude it will get you far. Hobbies Hunting, fishing and golfing. What’s your survival plan during a zombie apocalypse? The best plan, don't get caught. What is your definition of success? Being a great dad.

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