Construction

ABOUT VISTA At Vista we understand that the construction has complex and multiple risk factors to consider when securing insurance that adequately protects your project, team, and your livelihood. We’re proud to assist clients with our impartial, independent and professional insurance advice. We offer an end-to-end service, from initial audits of your cover to insurance provision, to claims assistance when your insurance cover is really put the test. We work with a wide range of businesses within the UK construction industry, as well as the extensive risks involved in the industry, including: • • • • • • • • • • •

Modular Manufacturers and Installers Portable Building Manufacturers and Installers Property Developers Funders/Investors Local Authorities Housing Associations Facilities Management Plant Hirers Building Contractors Civil Engineering/Groundworks Contractors Mechanical and Electrical Contractors

• • • • • • • • • • •

Business Interuption Goods in Transit Employer’s Liability Product Liability Professional Indemnity Contractors All Risk Management Liability Motor Fleet Cyber Liability & Crime JCT 651 – Non Neg Latent Defects

Our aim is to ensure that companies are covered for all eventualities, including accident and injury, unexpected events, missed or delayed deadlines, damages, legal and medical costs, and issues unique to the business we’re working with, as no two companies have the same set of needs. Our comprehensive loss reduction and claims management programme will help your staff avoid incidents in the first place, along with helping us to help you successfully defend more claims should the need arise, taking care of your business holistically, rather than constantly plugging holes without the long-term peace of mind needed for growth.

AUDIT & REVIEW

Insurance Audit and Review

Claims Audit and Review

Risk Management Audit and Review

Additional Services

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• • • • • •

Business activities and make-up Insurable risk evaluation Policy schedule & wordings Contract wordings Contract analysis Programme structure Pricing commentary

Risk assessments Processes Governance Business continuity Health and safety Risk radar

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• • • •

Claims defensibility Claims process review FNOL (First Notification of Loss) Historical claims analysis Claims reporting

Vista Protect Property valuations Telematics Marketing support

COVER REVIEW The Insurance Due Diligence review aims to identify critical insurance concerns and maximise cash recovery. • Vista is a specialist insurance broker working in an advisory capacity on the provision of insurance and in claims resolution. • The review concept is to look at 6 key measures to protect the long-term value of the company’s insurance programme and to provide certainty in a rapidly-changing environment.

1

Policy Coverage - identifying areas of misalignment and mismatch between current cover and operations, particularly in light of current and planned decisions around staffing, lockdown exit, operating requirements etc.

2

Claims Potential - maximising the ability of your insurance programme to get claims settled quickly.

3

Notifications - advising on urgent notifications required to preserve cover, given market-wide policy changes.

4

Policy Obligations - preventing the invalidation of cover e.g. by breach of risk management conditions during a period of increased operational strain.

5

Mid-Term Disclosure - ensuring all material changes are adequately advised to insurers to avoid invalidating cover.

6

Renewal Concerns - avoiding and mitigating the expected cost increases / cover restriction facing most renewals, in addition to identifying scope for premium rebates based on reduced-activity levels.

PROCESS

1 4

Initial Consultation Preliminary discussion to understand the objective of the review and how the business operates.

Follow-up discussion Completion of information gathering about the business and its activities that our programme review has generated.

2 5

Document Request Policy schedules and wordings of all covers in place, to include: copy contracts, health & safety documents, management accounts, company structure and management structure, claims history etc. Due Diligence Report Once we have the required information, we will generate a bespoke report outlining all areas of your insurance programme and this will highlight any areas of concern that have been identified.

3 6

Programme Structure Review We will undertake a full review of the insurance policies in place to better understand what the policies cover and what limitations / conditions precedent may exist. Delivery We will look to provide you with the final Due Diligence report and discuss our findings with you.

CONTRACTUAL REVIEW Initial Screening • Primary due diligence & initial assessment to include design, planning and suppliers • Desktop review of base site information • Existing exposures - historical site information/proposed development/environmental exposure - ground conditions • Generate question set for base level review

Due Diligence, Planning and Assessment • Secondary due diligence • Comment on additional information generated from primary desktop • Review sub-contractors insurance coverage and paperwork • Site security/Covid secure/pre commencement of works • Pre construction

• Review development plan and engage with interested insurers • Generate a risk questionnaire • Review contract to align with policy wordings • Review legal team requirements • Review financial exposures • Conclude policy wording

On-Site Construction • Construction and fit out in respect of own and sub-contract laborer Final Due Diligence - Legal Completion • Final investment decision to legal completion • Consult with legal team • Structure of ownership and financial interests • Specific requirements - joint names/composite insured/ non vitiation/first loss payee • Finalise policy wordings and obtain approval from client / legal team • Prime client for immediate action to be taken post acquisition of site - security/utilities/ inspection

RISK MANAGEMENT Service is key to our offering. It is what sets us apart. The pandemic has surely brought into focus that risk and uncertainty are everywhere. Risk influences all organisations and businesses. The critical issue is what you do to identify, assess, control and manage that risk. Organisations that proactively manage their risks maintain a competitive advantage and are more likely to achieve their business objectives. Through an understanding of where the opportunities and threats lie you will be in a better position to exploit calculated risks and reap the rewards. Clients benefit by being more knowledgeable of their risks and by being better managed organisations as well as by saving future profits from being lost to careless mistakes. Vista risk management solutions are designed to help you secure maximum value from your risk management investment.

The team’s expertise lies in the following areas:

Policy and framework

Risk appetite and impact analysis

Training and risk workshops

Risk Registers

Vista Risk Management has both the experience and the expertise in the issues that may impact your organisation, be they strategic, tactical, operational or technical. Our partnership approach can bring to you: • Cost effective solutions with a clear return on investment • Challenge and assurance on your key exposures • Access to skills not available within your organisation • Guidance and advice which is unbiased and independent • Enhanced business continuity • Reduction in the total cost of risk Our objective is to help create value-added arrangements that are in line with your organisation’s business objectives.

THE VISTA CLAIMS EXPERIENCE Our insurance claims team provide skilled support with client claims, escalation, and facilitation of a range of specialist insurance services. Our friendly team will help you manage the process of making a claim from the start to satisfactory conclusion, in a timely manner, and taking the hassle out of the process by taking care of every element. Making a claim can be stressful and complicated, we’ll hold your hand and guide you through it all, cutting out the jargon, and communicating clearly, so you understand what’s happening at every step of the way. The claims process is where you discover if your insurance is truly good enough. We make sure it is.

“We have been introduced to Vista by someone that we have had the pleasure of dealing with for several years ‘Alex Barnes’. Alex had joined Vista a short while ago, and the timing of it was ideal for ModPods as we were just starting a new modular housing development in Nuneaton, with a second project imminent. Being able to pass the responsibility of getting the right structural warranty for our projects is one less process to worry about and thanks to ‘Vista’, Alex, and Ross, that has been handled very professionally, engaging with the market to get the right product that meets our requirements and advising us every step of the way has certainly made our lives easier. May our working relationship continue to thrive as our company continues to grow. Well done!”

Andy Cornaby Managing Director

The ability to consistently deliver, sometimes with very limited notice, a quality of service that i have rarely experienced within the insurance broker industry is what makes Vista a stand out choice for Nationwide Hire. We where first introduced to Vista Insurance through our investors during a process of due diligence. Vista highlighted areas of improvement both commercially and in compliance and made recommendations for change. Every recommendation has brought us a cost saving or improved benefit. The measure of an aggregator is the value that they bring and Vista have certainly delivered value. Simon Gray - Commercial Director

"Having dealt with Vaughan and Gavin previously, I decided to transfer our insurances over to Vista. I have always been impressed by the level of service and attention I receive and their knowledge of the Contracting sector. It's refreshing to be with a Broker who truly understands and looks after my insurance needs. They have always gone above and beyond and always on call to offer us unrivalled service and support. Their senior led approach ticks our box and we have every confidence in their ability to support our future growth." Val White - Company Secretary

We think of Vista as more than just our insurance broker. They are an important supporter of our management team, a valued partner and business adviser. They effectively understand contracting and the needs of businesses backed by Private Equity. When we've made acquisitions, they made the insurance part of the process very easy and straightforward. You can tell they care about protecting our balance sheet and helping us reduce our costs of risk. Gerry Devanney, Chief Financial Officer, Readypower Rail Services Group

“We appointed Vista as our insurance broker of choice due to clear knowledge and understanding they showed of our business, their service levels and the attention to detail are always of the highest standard which makes the process seamless Alex and the team at Vista have consistently delivered a personal and professional service throughout our dealings with them. If, like us, you are looking for advice from a specialist that takes all of the hassle out of finding the best value insurance solutions then we would have no hesitation in recommending them. I would further add that Alex Barnes has been very professional and fast with his responses to our new business request.”

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Gordon Harker Managing Director

CLIENT TESTIMONIAL

“

Vista were highly recommended by a family friend in the construction industry. We met Ross at an exhibition and agreed to invite Vista to speak with us at renewal, even though we weren’t unhappy with our broker. Vaughan and Ross appraised our existing insurance, increased our cover, and it now costs us less! Everyone at Vista is approachable, efficient and they don’t bamboozle you with insurance jargon. They’re always there to advise and we couldn’t be happier with our move.

”

Su Schofield - Director

MEET THE TEAM Gavin Ruben

Nigel Bailey

: [email protected] : 0788 655 5187 : 0161 393 2033

: [email protected] : 07498 037964 : 0161 804 1130

Chief Executive Officer

Corporate Sales Manager

Vaughan Rudd ACII

Ross Hayden

: [email protected] : 07748 777 078 : 0161 804 2031

: [email protected] : 07498 037 991 : 0161 804 1134

Director

Head of Corporate

Vista Insurance Brokers Ltd National House, 6th Floor, 36 St Ann Street, Manchester, M2 7LE +44 (0) 161 393 7111 33 Cavendish Square, London, W1G 0PW +44 (0) 203 764 0833 2 Snow Hill, Queensway, Birmingham, B4 6GA +44 (0) 121 796 2010 www.vistainsurance.co.uk Vista Insurance Brokers are authorised and regulated by the Financial Conduct Authority (FRN: 717743).