Story Transcript
Serving the Hospitality Community Wheeler Hospitality Collection 07-December-2021
San Diego / California u
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Population in California 39.51M, San Diego County 3.34M, San Diego 1.41M Tourism 35.1M visitors / 17.9M in overnight stay 64,151 Hotel rooms in San Diego County / 41,538 in San Diego – 564 Hotels
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Occupancy rate 76.7%
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Contribution of tourism to the regional GRP 13%
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Contribution of tourism to employment 12.5%
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Projected tourism growth 5.1% and 6.2% from 2023 and 2025
Source: San Diego Tourism Authority
Your Sustainability Opportunties Initial analysis based on website content from: L’Auberge del Mar San Diego Mission Bay Resort
Demand Factors (OTAs, RFPs, business & event buyers)
People Factors (customers, employees, community)
Risk Factors (government, investors, health & safety)
Ready to take sustainability to the next level? You're breaking through but need support to achieve truly transformational sustainability!
Energy Efficiency & Climate Action
Materials & Waste
Water Conservation
Community
Sustainability Issues & Initiatives
Food & Beverage
Natural & Cultural Resources
Energy Efficiency & Climate Action u
Current Activities Listed:
§ Offer complimentary bikes § Energy-efficient lighting and earth-friendly equipment § EV charging stations (assumed from Jaguar content) u
Opportunties:
§ State rebates and renewables programs § Building Management System, recommissioning, and other practices that lower energy consumption § Tools to measure, track and report carbon (increasingly an expectation of government and corporate buyers) § EPA Portfolio Manager § Join United Nations Climate Neutral Now Pledge
Water Conservation u
Current Activities Listed:
§ Reduced housekeeping program § Artificial grass u
Opportunities:
§ Ensure water conservation and drought awareness among landscaping staff § Low flow fixtures § Water smart kitchen and spa practices § Regular preventative maintenance
Food & Beverage u
Current Activities Listed: § Local and organic sourcing § Full ingredient utilization § Surfrider Designation
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Opportunities:
§ Food waste audits and further waste reduction § Leverage additional trends in plant-based diets, and health & wellness § Menu carbon footprints and low-carbon menu planning
Materials & Waste u
Current Activities Listed:
§ Paperless check-in/check-out and menus § 100% recycled vinyl/pvc flooring § Surfrider Designation mandatory criteria: • • • • • • •
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Only reusable foodware is used for onsite dining.* Paper straws are provided only upon request.** No expanded polystyrene use (aka Styrofoam). No plastic bags are used for takeout or to-go orders. Single-use utensils, straws, condiments, and other accessory items are provided only upon request. Beverages are not sold in plastic bottles. Proper recycling practices are followed.
Opportunities
§ Waste audit § Chemicals reductions § Circular Economy innovations
Community and Society u
Current Activities Listed: § § § §
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DEI programs Fuel the Frontline donations Staff engaged in sustainability Human trafficking reporting system
Opportunities:
§ Partner with additional organizations to address the face of hunger in San Diego (disproportionately impacts immigrant and minority communities) § Enhance supplier diversity § Further engage staff with active green teams, recognition, and certification
Natural and Cultural Resources u
Current Activities Listed: § Reef-friendly sunscreen § Beach cleanups
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Growing environmental and cultural awareness – for both visitors and residents – is an important source of competitive advantage Opportunities: § Further engage guests in natural resources respect and conservation § Further usage and protection of native species and habitats § Coastline protection initiatives
Sustainability Initiatives & Benefits Driving triple bottom line results in every category!
Energy Management
Water Conservation
Materials Management & Waste Reduction
Food & Beverage Sustainability
Housekeeping Initiatives
Sustainable Procurement
Stakeholder Management
Employee Engagement
Green Team
“Where do we start?”
“Where are we now?”
“Where are we headed?”
We give you clear steps to follow with confidence.
We assess your current practices based on industry standards.
We prioritize and organize your sustainability initiatives to keep you on the forefront of industry trends.
“How do we stay on track?” We help you build a business case, set goals, focus on metrics, and drive results.
We are your “Who will get us there?” accountability partner We equip and empower your staff and build a cross-functional green team.
We coach and guide you to higher levels of sustainability achievements.
We get you there
Why Accountability Matters
Intentions are high, action and results are low
Certification requires evidence
Traction ensures a healthy ROI
Sustainability is complex and multifaceted
Experts expedite and save you time
How we Guide You Certify Measure Implement Equip Plan Justify Assess
Survey staff, evaluate practices, and determine needs
Build a business case, establish metrics
Set goals and create a roadmap to meet them
Launch an engaged green team and train staff
Design and execute initiative plans in key area
Track and report results, gather evidence
You are prepared for the inspection and achieve certification
Certification Signals Success u
Promote your efforts to gain and retain more clients
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Enhance your brand
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Create unity and a sense of place
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Differentiate for discerning guests Be recognized and awarded Be found more easily in key channels Lead other in your region and industry
Represents best practices
Recognizes your achievements
Certification: Resource and Reward
Aligned with the Global Sustainable Tourism Council Integrated into distribution channels (e.g. OTAs, recognized by Lanyon) Strong and established relationships with multiple certifiers Our team has extensive experience with standards in hospitality, events, and travel
We get you there.
The Bottom Line: Through HSR’s accountability and empowerment approach, you will…
SAVE TIME AND MONEY
ACHIEVE CERTIFICATION AND GAIN NATIONAL & GLOBAL RECOGNITION
ENHANCE AND DIFFERENTIATE YOUR BRAND, INCREASE CLIENTELE
IMPROVE COMMUNITY AND STAKEHOLDER RELATIONS
ATTRACT AND RETAIN TOP TALENT
Our credentials u u
Doctorate in Business Administration in Social Impact Management Masters in Science in Sustainability Management from Columbia University
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Destination Management Certified Professional (DMCP)
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Certified Meeting Professional (CMP)
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Certified Incentive Travel Professional (CITP)
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GSTC Professional Certificate in Sustainable Tourism (STTP)
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Climate Reality Leadership Corps (The Climate Reality Project)
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Sustainable Event Professional Certificate (Events Industry Council)
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LEED Green Associate
Our industry contributions u u
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International speakers on Sustainability and Social Impact (250+ appearances over the last 5 years) Professors of Hospitality at Florida International University’s Chaplin School of Hospitality Management, University of Southern California MS in Hospitality and Tourism Program, and Laureate University’s global hospitality portfolio (Glion and Les Roches hospitality programs) Director in the SITE International Board of Directors President of the SITE Florida & Caribbean Chapter Event Committee Member for IRF Sustainability Committee for SITE Sustainability Committee for EIC Task Force to Redesign and Rewrite EIC’s Sustainable Event Standards Global Sustainable Tourism Business Travel Working Group Global Business Travel Association Sustainability Committee Hotel Association of NYC Sustainability Committee Great Miami and the Beaches Hotel Association United Nations Climate Neutral Now Pledge
Our hospitality sustainability experience u
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Wyndham Hotels & Resorts § Corporate Learning and Development § Sustainability and Innovation Grand Hyatt New York Sustainable and Social Responsibility Management Trained more than 300 convention center staff in food waste reduction Helped launch more than 120 green teams Led World Wildlife Fund Hotel Kitchen program expansion (stakeholder engagement project) Sustainability Certification § Consulting and Training for Green Seal Hotel Program § Consulting for EIC Sustainable Events Standards Sustainable Event Professional Certificate course: § Trained more than 150 event professionals in live sessions § Developed the online version of the SEPC course
Our awards u
Eventex The 100 Most Influential People in the Event Industry for 2021
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ADMEI Best Corporate Social Responsibility
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Host Global Alliance Heart
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Host Global Alliance H-Factor Excellence in Hospitality
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IMEX Commitment to Community (Green Award)
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SITE Global Member of the Year
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SITE Excellence Award Sustainability
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SITE Excellence Award Education
HSR Engagement Phases Phase 1 (2-3 months) • Assessment aligned with sustainability certification • Staff awareness and readiness assessment • Launch a green team • Recommend initiative priorities and strategy • Set goals • Establish a plan to achieve certification and reach key goals across departments
Phase 2 (3-12 months)
Phase 3 (maintenance)
• Globalist • Inventory and create • Green team and executive sustainability policies check-ins • Dashboard and metrics • Ongoing training process for key areas • Sales/RFP support • Expand green team, • Biannual strategic updates accountability sessions • Project planning • Department training for F&B, • Support partnerships Housekeeping, Marketing, • And more! Procurement, general • Explorist sustainability awareness for all • Green team check-ins • Track goals and report initiative • Ongoing training status and results • High level planning • Achieve certification • Metrics, reporting support • Annual strategic update • Discoverist • Ongoing training • Annual strategy update
HSR Phase 3 Sales & Marketing Opportunities Discoverist
Explorist
• Inclusion and recognition into HSR and certifier’s website • Wording for sustainability accomplishments into property’s website • Introduction to the United Nations Carbon Neutral Now initiative • 1 Social Media campaigns per year trough our social medias channels
• Inclusion and recognition into HSR and certifier’s website • Wording for sustainability accomplishments into property’s website • Introduction to the United Nations Carbon Neutral Now initiative • 2 Social Media campaigns per year trough our social medias channels • International recognition in 2 of the major international industry activities and tradeshows (FITs, MICE or GBTA).
Globalist • Inclusion and recognition into HSR and certifier’s website • Wording for sustainability accomplishments into property’s website • Adoption of the United Nations Carbon Neutral Now Pledge and recognition • 3 Social Media campaigns per year trough our social medias channels • International recognition in 3 of the major international industry activities and tradeshows for (FITs, MICE and GBTA) • 1 media advertorials on sustainability citing list of who has been trained ( Successful Meetings , Prevue, Smart Meetings or MPI magazine )
HSR Rates Phase 1 (2-3 months)
Phase 2 (3-12 months)
Rates • US$ 7,500 per property single property
Rates • US$ 12,000 per property single property
• US$ 5,500 per property - up to 5 properties per region
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• US$ 4,000 per property - 6 properties & more per region
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Additional days onsite US$ 750 per day per Consultant
Additional days onsite US$ 750 per day per Consultant
Phase 3 (maintenance, sales & marketing)
• Discoverist o US$ 4,500 pp single property o US$ 3,500 pp up to 5 properties per region US$ 9,000 - per property up to o US$ 2,500 pp 6 properties & more per region 5 properties per region
US$ 7,000 per property - 6 properties & more per region
• Explorist o US$ 9,000 pp single property o US$ 7,000 pp up to 5 properties per region o US$ 5,000 pp 6 properties & more per region • Globalist o US$ 16,000 pp single property o US$ 12,000 pp up to 5 properties per region o US$ 8,000 pp 6 properties & more per region
Start your journey now!