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HP StorageWorks 600 Modular Disk System Maintenance and Service Guide
Part Number 495106-001 September 2008 (First Edition)
© Copyright 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.
Intended audience This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Contents Customer self repair ...................................................................................................................... 5
Parts only warranty service ......................................................................................................................... 5
Illustrated parts catalog ............................................................................................................... 16 Mechanical components........................................................................................................................... 16 System components ................................................................................................................................. 19
Removal and replacement procedures ........................................................................................... 22
Required tools......................................................................................................................................... 22 Safety considerations ............................................................................................................................... 22 Preventing electrostatic discharge .................................................................................................... 22 Warning and caution messages ...................................................................................................... 22 Power down ........................................................................................................................................... 24 Extend the hard drive drawer.................................................................................................................... 25 Hard drive blank ..................................................................................................................................... 25 Hard drive.............................................................................................................................................. 26 Hard drive drawer bezel .......................................................................................................................... 27 Hard drive drawer display board .............................................................................................................. 27 Fan ....................................................................................................................................................... 29 Hot-plug I/O module ............................................................................................................................... 30 Power supply .......................................................................................................................................... 30 Hard drive drawer .................................................................................................................................. 31 Power block ........................................................................................................................................... 35 Fan board .............................................................................................................................................. 37 Dual 7-segment display board .................................................................................................................. 39 Power button/UID board .......................................................................................................................... 40 Cable management arm........................................................................................................................... 41
Diagnostic tools .......................................................................................................................... 45 Integrated Management Log ..................................................................................................................... 45 Array Diagnostic Utility ............................................................................................................................ 45
Component identification ............................................................................................................. 46 Front panel components ........................................................................................................................... 46 Diagnostic cable access ................................................................................................................. 46 Front panel LEDs and button ..................................................................................................................... 48 Rear panel components............................................................................................................................ 49 Rear panel LEDs and buttons..................................................................................................................... 51 Device bay ID numbers ............................................................................................................................ 52 SAS and SATA hard drive LEDs................................................................................................................. 53 SAS and SATA hard drive LED combinations .............................................................................................. 53
Specifications ............................................................................................................................. 55 Environmental specifications ..................................................................................................................... 55 Storage array specifications ..................................................................................................................... 55
Acronyms and abbreviations........................................................................................................ 56
Contents
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Index......................................................................................................................................... 57
Contents
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Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts:
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Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service.
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Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog. Based on availability and where geography permits, CSR parts will be shipped for next business day delivery. Same day or four-hour delivery may be offered at an additional charge where geography permits. If assistance is required, you can call the HP Technical Support Center and a technician will help you over the telephone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used. For more information about HP's Customer Self Repair program, contact your local service provider. For the North American program, refer to the HP website (http://www.hp.com/go/selfrepair).
Parts only warranty service Your HP Limited Warranty may include a parts only warranty service. Under the terms of parts only warranty service, HP will provide replacement parts free of charge. For parts only warranty service, CSR part replacement is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service.
Réparation par le client (CSR) Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le client) afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses. Si pendant la période de diagnostic, HP (ou ses partenaires ou mainteneurs agréés) détermine que la réparation peut être effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement. Il existe deux catégories de pièces CSR:
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Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.
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Facultatif - Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit.
REMARQUE: Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention "Non" dans le Catalogue illustré. Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre situation géographique. Si votre situation géographique le permet et que vous demandez une livraison le jour même ou dans les 4 heures, celle-ci vous sera facturée. Pour bénéficier d'une assistance téléphonique, appelez le Centre d'assistance technique HP. Dans les documents envoyés avec la pièce de rechange CSR, HP précise s'il est nécessaire de lui retourner la pièce défectueuse. Si c'est le cas, vous devez le faire dans le délai indiqué, généralement cinq (5) jours ouvrés. La pièce et sa documentation doivent être retournées dans l'emballage fourni. Si vous ne retournez pas la pièce défectueuse, HP se réserve le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, HP supporte l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou le transporteur à utiliser. Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair).
Service de garantie "pièces seules" Votre garantie limitée HP peut inclure un service de garantie "pièces seules". Dans ce cas, les pièces de rechange fournies par HP ne sont pas facturées. Dans le cadre de ce service, la réparation des pièces CSR par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.
Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione. Vi sono due categorie di parti CSR:
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Obbligatorie – Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio.
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Opzionali – Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.
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NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei componenti. In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un supplemento di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di un addetto del centro di supporto tecnico HP. Nel materiale fornito con una parte di ricambio CSR, HP specifica se il cliente deve restituire dei componenti. Qualora sia richiesta la resa ad HP del componente difettoso, lo si deve spedire ad HP entro un determinato periodo di tempo, generalmente cinque (5) giorni lavorativi. Il componente difettoso deve essere restituito con la documentazione associata nell'imballo di spedizione fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare. Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona. Per il programma in Nord America fare riferimento al sito Web HP (http://www.hp.com/go/selfrepair).
Servizio di garanzia per i soli componenti La garanzia limitata HP può includere un servizio di garanzia per i soli componenti. Nei termini di garanzia del servizio per i soli componenti, HP fornirà gratuitamente le parti di ricambio. Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la riparazione da parte del cliente. Se il cliente invece richiede la sostituzione ad HP, dovrà sostenere le spese di spedizione e di manodopera per il servizio.
Customer Self Repair HP Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen. Wenn HP (oder ein HP Servicepartner) bei der Diagnose feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden kann, sendet Ihnen HP dieses Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien unterteilt:
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Zwingend – Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn Sie den Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen Service berechnet.
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Optional – Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen.
HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support Center
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anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSRErsatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an HP zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an HP zurückzuschicken, müssen Sie dies innerhalb eines vorgegebenen Zeitraums tun, in der Regel innerhalb von fünf (5) Geschäftstagen. Das defekte Teil muss mit der zugehörigen Dokumentation in der Verpackung zurückgeschickt werden, die im Lieferumfang enthalten ist. Wenn Sie das defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt HP für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier-/Frachtdienst. Weitere Informationen über das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf der HP Website unter (http://www.hp.com/go/selfrepair).
Parts-only Warranty Service (Garantieservice ausschließlich für Teile) Ihre HP Garantie umfasst möglicherweise einen Parts-only Warranty Service (Garantieservice ausschließlich für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service stellt HP Ersatzteile kostenlos zur Verfügung. Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen Service berechnet.
Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar (Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos. Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:
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Obligatorio: componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.
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Opcional: componentes para los que la reparación por parte del usuario es opcional. Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al producto.
NOTA: Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra "No" en el catálogo ilustrado de componentes. Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que lleguen a su destino al siguiente día laborable. Si la situación geográfica lo permite, se puede solicitar la entrega en el mismo día o en cuatro horas con un coste adicional. Si precisa asistencia técnica, puede llamar al Customer self repair 8
Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de materiales para la sustitución de componentes CSR, HP especificará si los componentes defectuosos deberán devolverse a HP. En aquellos casos en los que sea necesario devolver algún componente a HP, deberá hacerlo en el periodo de tiempo especificado, normalmente cinco días laborables. Los componentes defectuosos deberán devolverse con toda la documentación relacionada y con el embalaje de envío. Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica, visite la página web de HP siguiente (http://www.hp.com/go/selfrepair).
Servicio de garantía exclusivo de componentes La garantía limitada de HP puede que incluya un servicio de garantía exclusivo de componentes. Según las condiciones de este servicio exclusivo de componentes, HP le facilitará los componentes de repuesto sin cargo adicional alguno. Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de componentes por parte del usuario (CSR). Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.
Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als HP (of een HP Service Partner) bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR-onderdeel, verzendt HP dat onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee kunt vervangen. Er zijn twee categorieën CSR-onderdelen:
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Verplicht: Onderdelen waarvoor reparatie door de klant verplicht is. Als u HP verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening gebracht.
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Optioneel: Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product.
OPMERKING: Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee". Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie gewenst is, belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen. HP vermeldt in de documentatie bij het vervangende CSR-onderdeel of het defecte onderdeel aan HP moet worden geretourneerd. Als het defecte onderdeel aan HP moet worden teruggezonden, moet u het defecte onderdeel binnen een bepaalde
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periode, gewoonlijk vijf (5) werkdagen, retourneren aan HP. Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan HP u voor het vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier/transportonderneming hiervoor wordt gebruikt. Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP. Informatie over Service Partners vindt u op de HP website (http://www.hp.com/go/selfrepair).
Garantieservice "Parts Only" Het is mogelijk dat de HP garantie alleen de garantieservice "Parts Only" omvat. Volgens de bepalingen van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter beschikking stellen. Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht. Als u HP verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening gebracht.
Reparo feito pelo cliente Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito. Se, durante o período de diagnóstico, a HP (ou fornecedores/parceiros de serviço da HP) concluir que o reparo pode ser efetuado pelo uso de uma peça CSR, a peça de reposição será enviada diretamente ao cliente. Existem duas categorias de peças CSR:
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Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
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Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado. Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil após o pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o Centro de suporte técnico da HP para que um técnico o ajude por telefone. A HP especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP. Nos casos em que isso for necessário, é preciso enviar a peça com defeito à HP dentro do período determinado, normalmente cinco (5) dias úteis. A peça com defeito deve ser enviada com a documentação correspondente no material de transporte fornecido. Caso não o faça, a HP poderá cobrar a reposição. Para as peças de reparo feito pelo cliente, a HP paga todas as despesas de transporte e de devolução da peça e determina a transportadora/serviço postal a ser utilizado. Para obter mais informações sobre o programa de reparo feito pelo cliente da HP, entre em contato com o fornecedor de serviços local. Para o programa norte-americano, visite o site da HP (http://www.hp.com/go/selfrepair).
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Serviço de garantia apenas para peças A garantia limitada da HP pode incluir um serviço de garantia apenas para peças. Segundo os termos do serviço de garantia apenas para peças, a HP fornece as peças de reposição sem cobrar nenhuma taxa. No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
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Illustrated parts catalog Mechanical components
Item Description
Spare part number
Customer self repair (on page 5)
1
Chassis
—
—
2
Internal rail kit
455980-001
No3
3
Hard drive drawer bezel
455973-001
Optional2
Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. 2 Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product. 3 No—Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog. 1
Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. 2 Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit. 3 No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention “Non” dans le Catalogue illustré. 1
Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio. 1
Illustrated parts catalog 16
Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto. 3 No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un “No” nel Catalogo illustrato dei componenti. 2
Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden müssen. Wenn Sie diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten für diesen Service berechnet. 2 Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen. 3 No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. 1
Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio. 2 Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional. Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al producto. 3 No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra “No” en el catálogo ilustrado de componentes. 1
Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening. 2 Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product. 3 No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee". 1
Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. 2 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. 3 No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca “No” (Não), no catálogo de peças ilustrado. 1
Illustrated parts catalog 17
Illustrated parts catalog 18
System components
Item Description
Spare part number
Customer self repair (on page 5)
4
I/O module with tray and cable
498472-001
Mandatory1
5
Fan
413996-001
Mandatory1
6
Power supply
441830-001
Mandatory1
7
Power block board kit
455975-001
Optional2
a) UID/power switch board with cables
—
—
b) Dual 7-segment display board with cables
—
—
Power block with power backplane boards
455974-001
Optional2
8
Illustrated parts catalog 19
Item Description
Spare part number
Customer self repair (on page 5)
9
Fan power board with cables
455977-001
No3
10
Hard drive drawer with hard drive backplane and cables
455976-001
No3
11
Extension arm with cables
455978-001
No3
12
LED display board with cable
455979-001
Optional2
13
Rackmount kit*
432461-001
Mandatory1
14
Hard drive blank*
389015-001
Mandatory1
* Not shown 1 Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. 2 Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product. 3 No—Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog. Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. 2 Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit. 3 No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention “Non” dans le Catalogue illustré. 1
Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio. 2 Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto. 3 No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un “No” nel Catalogo illustrato dei componenti. 1
Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden müssen. Wenn Sie diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten für diesen Service berechnet. 2 Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen. 3 No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. 1
Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio. 2 Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional. Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que 1
Illustrated parts catalog 20
HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al producto. 3 No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra “No” en el catálogo ilustrado de componentes. Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening. 2 Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product. 3 No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee". 1
Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. 2 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. 3 No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca “No” (Não), no catálogo de peças ilustrado. 1
Illustrated parts catalog 21
Removal and replacement procedures Required tools The following items are required for some procedures:
•
T-8 Torx screwdriver
•
T-10 Torx screwdriver
•
T-15 Torx screwdriver
•
Phillips screwdriver
Safety considerations Before performing service procedures, review all the safety information.
Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage:
•
Avoid hand contact by transporting and storing products in static-safe containers.
•
Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
•
Place parts on a grounded surface before removing them from their containers.
•
Avoid touching pins, leads, or circuitry.
•
Always be properly grounded when touching a static-sensitive component or assembly.
Warning and caution messages WARNING: To reduce the risk of personal injury or damage to equipment, heed all warnings and cautions throughout the installation instructions.
Removal and replacement procedures 22
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor. • The full weight of the rack rests on the leveling jacks. • The stabilizing feet are attached to the rack if it is a single-rack installation. • The racks are coupled together in multiple-rack installations. • Only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason. WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack: • At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and may become unstable when being moved on its casters. • Never stand in front of the rack when it is rolling down the ramp from the pallet. Always handle the rack from both sides. WARNING: The HP MDS600 Disk System is very heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local occupational health and safety requirements and guidelines for manual material handling. • Remove all hard drives before installing or moving the HP MDS600 Disk Systems. • Use caution and get help to lift and stabilize HP MDS600 Disk Systems during installation or removal, especially when the HP MDS600 Disk System is not fastened to the rack. • Never stack an HP MDS600 Disk System on top of another HP MDS600 Disk System. • Never place equipment on top of an HP MDS600 Disk System. • Never place an HP MDS600 Disk System on a surface that cannot support up to 163.3 kg (360.0 lb). WARNING: To reduce the risk of personal injury or damage to the equipment, you must adequately support enclosures during installation and removal. WARNING: Always use at least two people to lift an enclosure into the rack. If the enclosure is being loaded into the rack above chest level, a third person must assist with aligning the enclosure with the rails while the other two people support the weight of the enclosure. WARNING: Be sure to install enclosures starting from the bottom of the rack and work your way up the rack.
Removal and replacement procedures 23
These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of power. WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system. • Each enclosure has two or more power supply cords. A single rack or cabinet may contain more than one enclosure. Power may be supplied in a redundant fashion. Removing any single source of power does not necessarily remove power from any portion of the system. When performing any service other than hot-plug module replacement, you must completely disconnect all power to that portion of the system. • When performing service procedures on enclosures, shut off the circuit breakers to both A and B AC power feeds and then disconnect all power cords from the outlets before servicing. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. WARNING: To reduce the risk of electric shock or damage to the equipment: • Never reach inside the chassis while the system is powered up. • Perform service on system components only as instructed in the user documentation. WARNING: A risk of electric shock from high leakage current exists. Before connecting the AC supply to the power enclosures, be sure that the electrical outlets are properly grounded (earthed). CAUTION: Always be sure that equipment is properly grounded and that you follow proper grounding procedures before beginning any installation procedure. Improper grounding can result in ESD damage to electronic components. For more information, see "Preventing electrostatic discharge (on page 22)." CAUTION: When performing non-hot-plug operations, you must power down the server blade and/or the system. Use caution when performing other operations, such as hot-plug installations or troubleshooting. CAUTION: Protect the equipment from AC power fluctuations and temporary interruptions with a regulating facility UPS device. This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure.
Power down Be sure that the partner server blades are the first units to be powered down and the last to be powered back up. Taking this precaution ensures that the system and the OS are shut down in an orderly manner. IMPORTANT: If installing a hot-plug device, it is not necessary to power down the MDS600.
To power down the MDS600:
Removal and replacement procedures 24
1.
Power down the partner server blades. See the server blade documentation.
2.
Press and hold the Power On/Standby button for approximately 4 seconds. This action powers down both hard drive drawers.
Extend the hard drive drawer 1.
Be sure the I/O modules are fully seated and their handles are in the locked position. WARNING: TIP HAZARD! To reduce the risk of personal injury or damage to the equipment, do not extend the hard drive drawers beyond the supporting surface when the unit is not installed in a rack. WARNING: To reduce the risk of personal injury or damage to the equipment, ensure that only one hard drive drawer is extended at a time. WARNING: To reduce the risk of personal injury or damage to the equipment, you must adequately support the chassis during installation and removal. It is not secured to the rack frame or mounted on rails.
2.
Extend the hard drive drawer.
WARNING: Pinch hazard—Keep hands out of front and rear of chassis when closing hard drive drawers.
Hard drive blank CAUTION: To prevent improper cooling and thermal damage, do not operate the MDS600 unless all bays are populated with either a component or a blank. To remove the component: 1.
Extend the hard drive drawer (on page 25).
Removal and replacement procedures 25
2.
Remove the hard drive blank.
To replace the blank, slide the blank into the bay until it locks into place.
Hard drive CAUTION: To prevent improper cooling and thermal damage, do not operate the MDS600 unless all bays are populated with either a component or a blank. To remove the component: 1.
Extend the hard drive drawer (on page 25).
2.
Remove the hard drive.
To replace the component, reverse the removal procedure.
Removal and replacement procedures 26
Hard drive drawer bezel To remove the component: 1.
Power down the MDS600 ("Power down" on page 24).
2.
Extend the hard drive drawer (on page 25).
3.
Remove the hard drives in device bays 2 and 7 ("Hard drive" on page 26). For the location of these device bays, see "Device bay ID numbers (on page 52)." IMPORTANT: The screws are different lengths. Be sure to note the location of each screw when removing them.
4.
Remove the eight T-8 Torx screws securing the bezel to the hard drive drawer.
5.
Be sure the drawer handle is in the down position.
6.
Lean the bezel forward, and then remove it from the hard drive drawer.
To replace the component, reverse the removal procedure. The screws are different lengths. Be sure they are installed in the proper location.
Hard drive drawer display board To remove the component: 1.
Power down the MDS600 ("Power down" on page 24).
2.
Disconnect the power cord from the AC source.
3.
Extend the hard drive drawer (on page 25).
4.
Remove the hard drives in device bays 2 and 7 ("Hard drive" on page 26). For the location of these device bays, see "Device bay ID numbers (on page 52)."
5.
Remove the hard drive drawer bezel ("Hard drive drawer bezel" on page 27).
Removal and replacement procedures 27
6.
Remove the T-15 Torx screw securing the display board assembly to the hard drive drawer, and then lift the assembly straight up to remove it from the drawer.
7.
Turn the display board assembly over and remove the two T-15 Torx screws securing the board to the cover.
Removal and replacement procedures 28
8.
Disconnect the cable from the display board.
To replace the component, reverse the removal procedure.
Fan To remove the component: 1.
Turn the handle counterclockwise.
2.
Remove the fan.
CAUTION: For best cooling practices, do not operate the enclosure for extended periods with more than one component or blank removed. When removing an active component, replace it with a blank. To replace the fan, install it into the fan bay and push until it locks into place.
Removal and replacement procedures 29
Hot-plug I/O module To remove the component: 1.
Be sure the hard drive drawer is closed all the way.
2.
Disconnect the SAS cables.
3.
Release the I/O handle.
4.
Push the I/O handle down until it ejects the I/O module.
5.
Remove the I/O module.
CAUTION: For best cooling practices, do not operate the enclosure for extended periods with more than one component or blank removed. When removing an active component, replace it with a blank. To replace the component, reverse the removal procedure. Be sure the I/O module is fully seated and the I/O module handle is in the locked position.
Power supply To remove the component: 1.
Power down the MDS600 ("Power down" on page 24).
2.
Disconnect the AC power cord.
Removal and replacement procedures 30
3.
Remove the component as indicated.
To replace the component, reverse the removal procedure.
Hard drive drawer To remove the component: 1.
Power down the MDS600 ("Power down" on page 24).
2.
Disconnect all cables.
3.
Remove all power supplies ("Power supply" on page 30).
4.
Remove the fans ("Fan" on page 29).
5.
Remove all hard drives ("Hard drive" on page 26).
6.
Be sure the hard drive drawer is closed all the way.
7.
Remove the I/O modules ("Hot-plug I/O module" on page 30).
8.
Pull down the handle on the front of the drawer but do not extend the drawer.
Removal and replacement procedures 31
9.
Push up and hold the two release mechanisms on the I/O bays, and then push the drawer forward about 15 cm (6 in).
WARNING: TIP HAZARD! To reduce the risk of personal injury or damage to the equipment, do not extend the hard drive drawers beyond the supporting surface when the unit is not installed in a rack. WARNING: To reduce the risk of personal injury or damage to the equipment, ensure that only one hard drive drawer is extended at a time. WARNING: To reduce the risk of electric shock or damage to the equipment: • Never reach inside the chassis while the system is powered up. • Perform service on system components only as instructed in the user documentation. 10.
Remove the power block ("Power block" on page 35).
11.
Extend the hard drive drawer until it clicks.
Removal and replacement procedures 32
12.
Compress the cable management arm and push toward the drawer to lock it into place.
13.
Release the four locking mechanisms on the rails located on the side and bottom of the drawer.
14.
Remove the hard drive drawer.
To replace the component:
Removal and replacement procedures 33
1.
Slide the rails back into the chassis.
2.
Align the top right edge of the drawer with the flange at the top of the chassis.
3.
Align the four rails on the left side and bottom of the drawer bay.
4.
Push the drawer in about 25 cm (10 in).
Removal and replacement procedures 34
5.
Release the cable management arm and expand to the rear of the chassis.
6.
Push the drawer in another 25 cm (10 in).
7.
Install the power block ("Power block" on page 35). WARNING: Pinch hazard—Keep hands out of front and rear of chassis when closing hard drive drawers.
8.
Install the hard drives.
9.
Close the drawer.
10.
Install all rear panel components.
11.
Connect the cables.
Power block To remove the component: 1.
Power down the MDS600 ("Power down" on page 24).
2.
Disconnect all cables.
3.
Remove all power supplies ("Power supply" on page 30).
4.
Remove the fans ("Fan" on page 29).
5.
Remove the I/O modules ("Hot-plug I/O module" on page 30).
6.
Disengage the cable management arm lock from each hard drive drawer: a. Pull the mechanism up, and then toward the rear of the chassis to disengage it from the locking
plate.
Removal and replacement procedures 35
b. Slide the cable management arm off the locking plate.
7.
Loosen the screw securing the power block to the chassis, press down on the release lever, and then remove the power block.
Removal and replacement procedures 36
8.
Disconnect the signal and power cables on each side of the power block.
To replace the component, reverse the removal procedure.
Fan board To remove the component: 1.
Power down the MDS600 ("Power down" on page 24).
2.
Disconnect all cables.
3.
Remove all power supplies ("Power supply" on page 30).
4.
Remove the fans ("Fan" on page 29).
5.
Remove the hard drives ("Hard drive" on page 26).
6.
Be sure the hard drive drawer is closed all the way.
7.
Remove the I/O modules ("Hot-plug I/O module" on page 30).
8.
Remove the power block ("Power block" on page 35).
9.
Remove the hard drive drawer ("Hard drive drawer" on page 31).
10.
Remove the four T-10 Torx screws securing the fan cage to the hard drive drawer.
Removal and replacement procedures 37
11.
Remove the fan cage.
12.
Remove the two T-15 Torx screws securing the fan board to the hard drive drawer.
13.
Remove the fan board, being careful not to disconnect the two cables.
Removal and replacement procedures 38
14.
Disconnect the cables.
To replace the component, reverse the removal procedure.
Dual 7-segment display board To remove the component: 1.
Power down the MDS600 ("Power down" on page 24).
2.
Disconnect all cables.
3.
Remove all power supplies ("Power supply" on page 30).
4.
Remove the fans ("Fan" on page 29).
5.
Remove the I/O modules ("Hot-plug I/O module" on page 30).
6.
Remove the power block ("Power block" on page 35).
7.
Disconnect the signal cables.
8.
Remove the four T-15 Torx screws securing the dual 7-segment display board to the power block.
Removal and replacement procedures 39
9.
Remove the 7-segment display board.
To replace the component, reverse the removal procedure.
Power button/UID board To remove the component: 1.
Power down the MDS600 ("Power down" on page 24).
2.
Disconnect all cables.
3.
Remove all power supplies ("Power supply" on page 30).
4.
Remove the fans ("Fan" on page 29).
5.
Remove the I/O modules ("Hot-plug I/O module" on page 30).
6.
Remove the power block ("Power block" on page 35).
7.
Disconnect the signal cables.
8.
Remove the four T-15 Torx screws securing the power button/UID board to the power block.
Removal and replacement procedures 40
9.
Remove the power button/UID board.
To replace the component, reverse the removal procedure.
Cable management arm To remove the component: 1.
Power down the MDS600 ("Power down" on page 24).
2.
Disconnect all cables.
3.
Remove all power supplies ("Power supply" on page 30).
4.
Remove the fans ("Fan" on page 29).
5.
Remove all hard drives ("Hard drive" on page 26).
6.
Be sure the hard drive drawer is closed all the way.
7.
Remove the I/O modules ("Hot-plug I/O module" on page 30).
8.
Remove the power block ("Power block" on page 35).
9.
Remove the hard drive drawer ("Hard drive drawer" on page 31).
10.
Remove the T-15 Torx screw that secures the cables to the hard drive drawer, and then remove the cables.
Removal and replacement procedures 41
11.
Lift up on the tab to release the latch, and then slide the cable management arm off to remove it.
12.
Lay the drawer on its side with the hard drive bays facing down.
13.
Remove the backplane cover plate.
Item
Description
1
Flushmount T-10 Torx screws
2
T-15 Torx screws
3
5/8-in T-15 Torx screws
14.
Remove the backplane board: a. Remove the thumbscrews securing the backplane board to the drawer. b. Disconnect the LED panel cable.
Removal and replacement procedures 42
c.
15.
Lift the board up at the front of the drawer, and then remove the backplane board.
Disconnect the cables.
Item
Description
1
Fan signal cable
2
Red 12V power cable
3
Black GND cable
4
Fan power cable
5
Power signal cable
16.
Remove the cable management arm.
To replace the cable management arm: 1.
Thread the cables through the opening in the drawer, and then connect them to the backplane board.
Removal and replacement procedures 43
CAUTION: To avoid damage to the equipment, be sure that the cables are properly connected. The red cable is 12V. The black cable is GND. 2.
Install the backplane board: a. Be sure the board is lined up on the standoffs. b. Install the screws.
3.
Connect the LED panel cable.
4.
Install the cover.
5.
Install the cable management arm.
6.
Install the hard drive drawer.
7.
Install the hard drives.
8.
Close the hard drive drawer.
9.
Install all rear panel components.
10.
Connect the cables.
Removal and replacement procedures 44
Diagnostic tools Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity. You can view recorded events in the IML in several ways, including the following:
•
From within HP SIM
•
From within Survey Utility
•
From within operating system-specific IML viewers o
For NetWare: IML Viewer
o
For Windows®: IML Viewer
o
For Linux: IML Viewer Application
•
From within the iLO2 user interface
•
From within HP Insight Diagnostics
For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack.
Array Diagnostic Utility The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage controllers and disk drives. This report provides vital information to assist in identifying faults or conditions that may require attention. ADU can be accessed from the SmartStart CD or downloaded from the HP website (http://www.hp.com).
Diagnostic tools 45
Component identification Front panel components
Item
Description
1
Drawer 1
2
Drawer 1 diagnostic cable access (For use by authorized HP personnel only)
3
Drawer 2
4
Drawer 2 diagnostic cable access (For use by authorized HP personnel only)
Diagnostic cable access IMPORTANT: Use of the diagnostic cable connectors is reserved for authorized HP personnel only.
Component identification 46
To access the connectors for diagnostic cables, use a small flat-head screwdriver to lift up and release the access tab.
Component identification 47
Front panel LEDs and button
Item
Description
Status
1
Hard drive LEDs
Green = The drive is online, but is not currently active.
Normal mode (UID LED is solid)
Flashing irregularly green = The drive is active and it is operating normally. Flashing green (1 Hz) = Do not remove the drive. Removing the drive may terminate the current operation and cause data loss. The drive is rebuilding, or it is part of an array that is undergoing expansion, logical drive extension, a stripe size migration, or RAID migration. Flashing amber/green = Drive is configured and indicating a predictive failure. The drive may also be undergoing a rebuild, expansion, extension, or migration. Flashing amber (1 Hz) = A predictive failure alert has been received for this drive. Replace the drive as soon as possible. Amber = Drive failure, link failure, or mismatched configuration. Off = The drive is offline, a spare, or not configured as part of an array.
Component identification 48
Item
Description
Status
1
Hard drive LEDs
Green = The drive has been selected by a management application and it is operating normally.
Drive locate mode (UID LED is flashing)
Flashing amber (1 Hz) = The drive is not selected and is indicating a predictive failure. Flashing amber/green = The drive has been selected by a management application and is indicating a predictive failure. Amber = The drive might or might not be selected and is indicating drive failure, link failure, or mismatched configuration. Off = The drive is not selected.
2
UID button/LED
Blue = UID LED is enabled from the UID button Blue flashing = Item 1 is in locate mode Off = UID LED is disabled
3
Internal Health LED
Green = System health is good Off = System is off
4
GSI LED
Amber = Enclosure requires service check: I/O, fan and power supply LEDs, and AC power cables to power supplies. Off = Enclosure is functioning normally.
Rear panel components
Component identification 49
Item
Description
1
Power supply 1
2
Power On/UID 2 status panel
3
Fan module 1 (Drawer 2)
4
Primary I/O module (Drawer 2)
5
SAS in connector
6
SAS out connector
7
Power supply 3
8
UID 1 status panel
9
Fan module 1 (Drawer 1)
10
Primary I/O module (Drawer 1)
11
SAS in connector
12
SAS out connector
13
SAS in connector
14
SAS out connector
15
Secondary I/O module (Drawer 1)
16
Fan module 2 (Drawer 1)
17
Power supply 4
18
SAS in connector
19
SAS out connector
20
Secondary I/O module (Drawer 2)
21
Fan module 2 (Drawer 2)
22
Power supply 2
Component identification 50
Rear panel LEDs and buttons
Item
Description
Status
1
Power On/Standby button and system power LED
Green = On Amber = Standby (auxiliary power present) Off = Off
2
Internal Health LED
Green = System health is good. Off = System is off.
3
GSI LED
Amber = Enclosure requires service check: I/O, fan and power supply LEDs, and AC power cables to power supplies. Off = Enclosure is functioning normally.
4
UID button/LED (Drawer 2) Blue = UID LED is enabled from the UID button. Blue flashing = System is in hard drive locate mode. Off = UID LED is disabled.
5
Power supply LED
Green = Power on and power supply functioning properly Off = One or more of the following conditions exists:
•
System powered off
•
AC power unavailable
•
Power supply failed
•
Power supply exceeded current limit
Component identification 51
Item
Description
Status
6
System fan LED
Green = Normal operation Amber flashing = Fault Off = Fan unseated from connector or failed
7
I/O module LED
Green = System activity Amber = Fault Off = Enclosure is powered off.
8
7-segment display
Not supported on the MDS600
9
UID button/LED (Drawer 1) Blue = UID LED is enabled from the UID button. Blue flashing = System is in hard drive locate mode. Off = UID LED is disabled.
Device bay ID numbers
Component identification 52
SAS and SATA hard drive LEDs
Item
Description
1
Fault/UID LED (amber/blue)
2
Online LED (green)
SAS and SATA hard drive LED combinations Online/activity LED (green)
Fault/UID LED (amber/blue)
Interpretation
On, off, or flashing Alternating amber and blue
The drive has failed, or a predictive failure alert has been received for this drive; it also has been selected by a management application.
On, off, or flashing Steadily blue
The drive is operating normally, and it has been selected by a management application.
On
Amber, flashing regularly (1 Hz)
A predictive failure alert has been received for this drive.
On
Off
The drive is online, but it is not currently active.
Flashing regularly (1 Hz)
Amber, flashing regularly (1 Hz)
Do not remove the drive. Removing a drive may terminate the current operation and cause data loss.
Replace the drive as soon as possible.
The drive is part of an array that is undergoing capacity expansion or a stripe size migration, but a predictive failure alert has been received for this drive. To minimize the risk of data loss, do not replace the drive until the expansion or migration is complete. Flashing regularly (1 Hz)
Off
Do not remove the drive. Removing a drive may terminate the current operation and cause data loss. The drive is rebuilding, or it is part of an array that is undergoing capacity expansion or a stripe size migration.
Component identification 53
Online/activity LED (green)
Fault/UID LED (amber/blue)
Interpretation
Flashing irregularly Amber, flashing regularly (1 Hz)
The drive is active, but a predictive failure alert has been received for this drive. Replace the drive as soon as possible.
Flashing irregularly Off
The drive is active and it is operating normally.
Off
Steadily amber
A critical fault condition has been identified for this drive and the controller has placed it offline. Replace the drive as soon as possible.
Off
Amber, flashing regularly (1 Hz)
A predictive failure alert has been received for this drive. Replace the drive as soon as possible.
Off
Off
The drive is offline, a spare, or not configured as part of an array.
Component identification 54
Specifications Environmental specifications Specification
Value
Temperature range* Operating
10°C to 35°C (50°F to 95°F) Maximum rate of change is 10º C/hr (50º F/hr)
Storage
-30°C to 60°C (-22°F to 140°F) Maximum rate of change is 20º C/hr (68º F/hr)
Relative humidity** Operating
10% to 90% relative humidity (Rh), 28º C (82.4º F) maximum wet bulb temperature, non-condensing
Storage
5% to 95% relative humidity (Rh), 38.7º C (101.66º F) maximum wet bulb temperature, non-condensing
Altitude ‡ Operating
3048 m (10,000 ft) This value may be limited by the type and number of options installed.
Non-operating
9144 m (30, 000 ft)
* Temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m (1.8°F per 1,000 ft) to 3048 m (10,000 ft) is applicable. No direct sunlight allowed. The upper limit may be limited by the type and number of options installed. ** Storage maximum humidity of 95% is based on a maximum temperature of 45°C (113°F). Altitude maximum for storage corresponds to a pressure minimum of 70 KPa. ‡ Maximum allowable altitude change rate is 457 m/min (1500 ft/min).
Storage array specifications Specification
Value
Height
22.10 cm (8.70 in)
Depth
89.12 cm (35.08 in)
Width
44.70 cm (17.60 in)
Weight (maximum)
145.15 kg (320.00 lb)
Weight (no drives installed)
72.58 kg (160.00 lb)
Specifications
55
Acronyms and abbreviations ADU Array Diagnostics Utility
GSI global service indicator
I/O input/output
IML Integrated Management Log
SAS serial attached SCSI
SATA serial ATA
SIM Systems Insight Manager
UID unit identification
Acronyms and abbreviations
56
Index hard drives 26
A ADU (Array Diagnostic Utility) 45
B
I I/O module 30 IML (Integrated Management Log) 45
buttons 46
L
C
LED, heartbeat 48, 51 LED, system fault 48, 51 LED, system power 51 LED, UID 48 LEDs 46, 51, 53 LEDs, fan 51 LEDs, front panel 48 LEDs, hard drive 53 LEDs, I/O module 51 LEDs, power supply 51 LEDs, rear panel 51
cable management arm 41 cautions 22 components 46 connectors 46, 49 customer self repair (CSR) 5
D device numbers 52 diagnostic cable access 46 diagnostic tools 45 display board, hard drive drawer, removing 27 drive LEDs 53 dual 7-segment display board 39
management tools 45
P
E electrostatic discharge 22 environmental specifications 55
F fan board 37 fans, removing 29 features 46 front panel components 46 front panel LEDs 48
H hard hard hard hard hard hard
M
power block, removing 35 power button/UID board, removing 40 power supply 30 powering down 24
R rear panel buttons 51 rear panel components 49 rear panel LEDs 51 required tools 22
S drive drive drive drive drive drive
blanks 25 drawer bezel, removing 27 drawer display board, removing 27 drawer, extending 25 drawer, removing 31 LEDs 53
safety considerations 22 SAS hard drive LEDs 53 SATA hard drive LEDs 53 specifications 55 static electricity 22
Index 57
U utilities 45
W warnings 22
Index 58