JANUARY 13, 2023

Bi-Monthly Newsletter FAIRMONT CHATEAU WHISTLER

What's New This Week What's New

Committee Updates

Annual Winter Gala December Heartist Winners Department of the Quarter Colleague Announcements Guest Comment of the Week

DE&I - Pride Parade Sustainability Heartist Committee Benefit Updates Health & Safety Things to Do

Resources & Reminders Staff Shuttle Booking a stay at CWR Wellness Contract Reminders

Winter Gala Monday, January 30 6:30PM Reception | 7:30PM Presentation

Macdonald Ballroom Dinner & Dance To Follow Formal Attire Required

Tickets mandatory for all attendees Please collect your tickets from the Talent

& Culture Office Full-Time Employees with one or more years

of service may register a guest to attend

Coat Check in support of

Pemberton Animal

Wellness Society

PAWS

Congratulations to our DEPARTMENT of the Quarter!

Fairmont Gold!

Please join Norm Mastalir, Managing Director in extending a sincere Fairmont Family welcome to,

Sabrina Sequeira INSPIRE Participant, Assistant Manager in Food & Beverage

Fairmont Chateau Whistler effective January 9, 2023

Sabrina joins Fairmont Chateau Whistler with a variety of hospitality experience

under her belt. Sabrina was previously a Marketing Manager at Happy Hotels, has

worked as a Partnership Advisor at Montreal Releve, and was most recently a Bar

& Restaurant Coordinator at Le Centre Sheraton Montreal. Sabrina graduated in

December 2022 with a Bachelor’s Degree in Business Administration, specializing in Tourism and Hospitality Management, from the University of

Quebec in Montreal- Quebec Institute of Tourism and Hospitality. Here is what

Sabrina has to say: What was your Career Highlight, and what made you interested in hospitality? Hospitality interests me because no day is the same. I love being challenged within my role in the workplace. When you are not working, what do you enjoy? When I am not working, you can find me hiking, reading or cooking! What was the best advice you have been given? I have always been told that if something does not work out, it is okay, because something else will! To learn more about Sabrina, connect with her on LinkedIn! https://www.linkedin.com/in/sabrina-primavera-sequeira-688b131aa/

Please join Norm Mastalir, Managing Director in extending a sincere Fairmont Family congratulations to,

Benjamin Bravington-Sim Food & Beverage Controller Fairmont Chateau Whistler

effective February 12, 2023

Ben is an insightful and experienced leader within the Food & Beverage industry, working in

various bars and restaurants since 2010. In 2016, Ben arrived to Canada joining Araxi as the

Assistant Bar Manager, and joined Nita Lake Lodge as the Restaurants Manager in 2018. Ben

joined Fairmont Chateau Whistler in 2019 as the Assistant Outlet Manager in Portobello, and

as most recently promoted as the Restaurant General Manager of Portobello. Here is what

Ben has to say: What interested you in hospitality? I honestly think I was born into it. I grew up around Chefs, Managers and Health professionals. Despite attempting to break the mold in my first few job placements, I ultimately gravitated back due to that combination of food, creativity, care, and passion. I was so in love with it all. What was the turning point in your career? After winning a national bartending competition, I realized I could use the same focus and strategy in other areas of my career and life in order to find new opportunities. Anything you would like to share about Be As You Are? We all feel our best when we belong and this provides the ultimate stage for us to realize our own self-actualization. See the best in others and see the best in you! To learn more about Benjamin, connect with him on LinkedIn! https://www.linkedin.com/in/ben-bravington-sim-bb5a8495/

Guest Comment of the Week! We have stayed at your hotel a number of times over the last several years and it has always been the benchmark! We lived in Seattle for a few years and travelled to the Fairmont Chateau quite regularly. We have since returned to the UK and this was our first return since 2017. It is a great compliment to say nothing has changed! It was as though we have never been away. You still have some of the same staff (Martin and Daniel in the Wildflower - both absolutely brilliant and both remembered us!!). The overall experience is always outstanding.

Our kids are now 17 and 14 and we/they are very lucky in that we have the good fortune of travelling on many family holidays around the world and when our kids say (every time) that the Fairmont Chateau is the best hotel out there, it is hard to disagree with them! We cannot speak highly enough of every member of staff and the hotel as a whole you are what every hotel should be striving for.

Thank you again for a wonderful holiday and we hope to see you again soon!

committiee updates

Heartist Committee Rebecca Hubbs, Committee Chair Kyla Vandament, Co-Chair

Diversity & Inclusion Committee Bryin Munroe, Committee Chair



Sustainability Committee Robyn Gallagher, Committee Chair

Please reach out to any of the above if you are interested in joining or for more information!!



Interested in joining the DE&I Committee?

JOIN DE&I

Please email: [email protected]

2023

Sustainability Committee Chair:

Robyn Gallagher [email protected]

SUSTAINABILITY COMMITTEE UPDATE

Hotel & Community Resources are available. We are 100% committed to supporting you.

T&C Office Hours Monday - Saturday 8:30am to 5:00pm.

T&C Contact Email [email protected]

TALENT & CULTURE

Need help?

Let us help

On-site Counsellor Program

Drop in and talk to your on-site (EAP) resource Clinical Counsellor, Kayla Benbow

anuary 31st, from 10:30 am - 1:30 pm

February 14th & 28th from 10:30 am -1:30 pm March 14th and 28th 10:30 am - 2:30 pm

As part of our wellbeing initiatives, we want to do all we can to make it easy to access counselling support. This onsite counsellor through LifeWorks is dedicated exclusively for Fairmont Chateau Whistler Heartists.

For confidential support or to learn more Visit

Get the information you need about changes to your plan Are you unsure about how you can benefit from your plan? Join one of our upcoming information sessions and find out how easy it can be. Join a Value of your plan information session to learn more about the new features and how your plan works. To register, use your phone to scan the QR code below.

Then just follow the quick steps to register.

Online webinar sessions Date

Time

Tuesday, January 17, 2023 Thursday, January 19, 2023 Monday, January 25, 2023

3 p.m. PT 7 a.m. PT 11 a.m. PT

Register

Here

Group Retirement Services are provided by Sun Life Assurance Company of Canada, a member of the Sun Life group of companies. © Sun Life Assurance Company of Canada, 2023. [PRP-1222-jd] (accor-webinar-poster-pacific-e-0123-v1a-kf) jd

Accident outside of work? If you have had an accident outside of work or are injured report this to your leader to determine whether you may return to work for your shift.

If your injury is causing discomfort you will be asked to follow up with a medical practitioner to determine whether you are safely able to perform your daily duties

IF RESTRICITONS CAN BE ACCOMODATED If the restrictions can be accommodated, a graduated return to work will begin, you will be asked to follow up with your practitioner regularly for reassessment to track your recovery. At each visit we will require a new FAF to establish if there have been any changes in your restrictions. Again these forms will need to be returned promptly to your leaders. This process will continue with your practitioner until we can ensure that there is no aggravation

IF RESTRICITONS CANNOT BE ACCOMMODATED

INJURIES & WORK REPORTING & RESOURCES

If the restrictions cannot be accommodated safely, we will not be able to return you to work. you will be asked to work with your practitioner on your recovery and provide new FAF once you begin to see less restrictions. we will welcome you back to work with a graduated return to work plan.

COMPLETE A FITNESS ASSESSMENT FORM (FAF) The FAF can be completed by a doctor, physiotherapist, chiropractor or similar practitioner. Please note some doctors may charge for this note.

The FAF is then returned to your leaders, they will determine if the restrictions can be accommodated in your role with modified duties/hours.

FINANCIAL ASSISTANCE WHEN OFF WORK Short term disability may be an option for colleagues through Canada Life Extended Medical benefits. STD can offer compensation for 70% of a colleague’s salary, whilst off work for a period of 7 consecutive days or more. More information regarding eligibility, please see Talent & Culture.



Elise Dore, Wellness Advisor [email protected]

First Aid

Accident at work? Report the incident to your Leader immediately! No exceptions, this includes

First Aid Attendants can be called by dialing '0' from a hotel phone, Royal Service can direct an OFA to your location or can meet you at the Frist Aid Room.

First Aid Room is located near the housekeeping offices. (lower lobby level)



With your leader you can determine whether First Aid or further medial attention is required

The incident will be documented using an INCIDENT REPORT. This is completed with your leader and JOHSC Rep, including all the events and conditions surrounding the incident.

NO RESTRICTIONS

GOING TO THE CLINIC If the injury requires medical treatment beyond first aid, you will be required to go to the clinic for assessment by a doctor.

If there are no restrictions and you are able to return to work, this can be indicated on the FAF or a separate doctors note. Whatever is more convenient for the doctor.

RESTRICTIONS Any restrictions must be noted on the FAF. It is then determined whether those restrictions can be accommodated with modified duties/hours. If they cannot then time off work will be required.

UNABLE TO RETURN TO WORK In the event that you are unable to return to work, then a doctors note must be requested for the period recommended.

RETURN TO WORK Once this is completed, if you do not require any further treatment for your injury, you may return to work.

Alternate duties/modifications may be accommodated for the remainder of the day

When you attend the clinic you will be required to bring back documentation to determine whether you are able to safely return to work. You will be provided a FITNESS ASSESSMENT FORM (FAF) for the doctor to complete.

minor injuries or near misses.

COMPLETE AN INCIDENT REPORT

WHAT TO TAKE TO THE CLINIC...

If you do require medical follow up for this injury at a later stage, please inform your leaders and T&C when you plan to attend the clinic

Any absence from work will require clearance, from a doctor, in order to return. This can be in the form of a FAF, for a graduated return to work, or a doctors clearance note, to return with no restrictions. All Injuries requiring medical treatment from a doctor will be reported to WorkSafe BC

If you are charged for any documentation from your doctor, please submit your receipts to T&C for reimbursement.

Looking for things to do? SCAN THE LINKS BELOW FOR CURRENT EVENTS AND ACTIVITIES IN WHISTLER!

Winter https://www.whistler.com/activities/winter/

What's Up

Jan 12 - Jan 25 Date

What Shaping the Landscape Fire & Ice GeoRegion

Extended Dec 21 - May 21 Thursdays Jan 12 - Feb 23 Fri Jan 13

Fri Jan 13

Sat Jan 14

Sun Jan 15

Mon Jan 16

UNCEDED: A Photographic Journey into Belonging Yoga Winter Series SNOWGA + SOUND: In Support of Protect Our Winters Carda (Canadian Avalanche Rescue Dog) Fundraiser FIL Youth Continental Cup Luge Races FIS World Snow Day Celebrate Ukrainian New Year

Mon Jan 16

Games Night



Money Matters Finance Series (back by popular demand!)

Tue Jan 17 Jan 18, 19 and 20 Jan 25, 26 & 27 Thur Jan 19

Thur Jan 19

Fri Jan 20

Fri Jan 20

Jan 22 - Jan 29

Mon Jan 23

Jan 24 - Jan 27

Wed Jan 25

Afterglow The Core presents: Vertical Life Bevy & Story with Arc Teryx Ambassador Indra Hayre After School Lego Club LUNA Laser Tag Whistler Pride and Ski Festival

Games Night Laugh Out Live presents: After What?

Where

Time

More

Museum operating

Whistler is aspiring for recognition as a UNESCO Global Geopark. Come explore the

Whistler Museum geological processes & features in the Fire & Ice Geo Region that surrounds Whistler. hours

Squamish Lil'wat SLCC Look at the world through a different lens. Marrying regalia, elders, chieftainship with the modern world bringing a sense of belonging to both the viewer & the people celebrated. Cultural Centre operating hours Winter Yoga Series suitable for all levels and beginners are welcome.  By donation, join Maury Young Arts Centre 7pm - 8pm for an hour long vinyasa flow, breathwork & movement. [email protected]  Join POW athletes, ambassadors & enthusiasts for an all levels yoga class designed for Audain Art Museum 6pm - 8pm snowboarders and skiers & relaxing soundbath journey designed to relax and restore. Book a table upstairs at Blacks Pub and they will donate $1 to Carda for every

Après Lager or Pilsner sold. Have fun at this fundraiser for Whistler's "good boys!!" Blacks Pub 8pm Featuring Canada’s & the USA’s best youth athletes between 15-18 years old. From Wednesday to Friday, the athletes will be training & spectating training & races is free! Race times Included with park access; various fun snow activities for kids & families. Try XcountryWhistler Sliding Centre 11am and 1pm skiing, snowshoeing, snow luge, sit skiing, bean bag biathlon and building snow forts!

Celebrate Ukrainian New Year with Whistler’s Ukraine community. Learn about Ukrainian Whistler Olympic Park 12pm - 3pm traditions, traditional music, shchedrivky (carols), stories & try traditional new year food!

Grab your friends, or make new friends with fun & games. Play an old favourite or learn a new one & win prizes! Risk, Ticket to Ride, Settlers of Catan, Game of Things & more! Whistler Library 6pm - 7pm

Money & financial literacy is an important part of today’s society. This four-part series will help you understand the basic principles of personal finance, and how it affects your life. Whistler Library 7pm - 9pm Bundle up to celebrate winter with a fun outdoor experience; glowing lights, warm beverages, a creative zone, live entertainment and more. Whistler Library From untold stories, unsung heroes & faces we've come to know and love in climbing, 7pm - 8:30pm 8 short films with something for everyone. https://whistlercore.com/pages/schedule Register in advance

Indra takes us through the ebbs and flows of her relationship with outdoor sports and the way it intersects with her passions for community building, diversity, equity, and inclusion. Whistler Olympic Plaza 2pm - 5pm

Free-flowing building extravaganza for children in grades 2 to 6. Build your own adventure and get creative with suggested building challenges. All supplies will be provided. Rainbow Theatre 6:30pm Experience the 6th annual LASER TAG night at the library! An alcohol free LUNA event for adults-only 18 - 35yrs, register: [email protected] to claim a spot. Arc Teryx Store One of the biggest and best gay and lesbian ski weeks in North America, the LGBTQI 7pm - 9pm pride week features a packed events schedule of skiing, snowboarding and social events. Info: 604.962.9272. Grab your friends, or make new friends with fun & games. Play an old favourite or learn a Whistler Library new one & win prizes! Risk, Ticket to Ride, Settlers of Catan, Game of Things & more! 3:30pm - 4:30pm A smorgasbord of improv, stand-up & sketch comedy, huge prize giveaways, videos & Register in advance special guests. It may have you questioning your overall life choices. Facebook for details. Whistler Library A social gathering where community members of different sexual & gender identities 7pm - 10pm come together to meet new people, hang out, provide support & importantly, have fun! Register in advance Four international comedians come together to create one amazing show with each whistler.com/events/ Various times bringing a unique and hilarious take providing something for everyone. Showpass for tix.

winterpride/ daily

Whistler Rainbow Connection Whistler Library 7pm - 9pm Snowed In Comedy Tour



Après Après 8pm

Wed Jan 25

Whistler Racket Club 5pm - 6pm

Maury Young Arts Centre 7:30pm - 10pm

Other good stuff: Snowed In Comedy Tour - Jan 25 Arc Teryx Disability in the Backcountry with John Leslie & friends - Jan 26 Comedy Double Header - Julie Kim & Katie-Ellen Humphries - Jan 28 Nordic World Ski U23 World Championships - Jan 27 to Feb 5

Regular Weekly Events and Fun Stuff Daily Tuesdays and Fridays Tuesday to Saturday Tuesday - Sunday (closed Mon) Tuesdays to Thursdays Wednesdays from Jan 11 Wednesdays Thurs to Tues (closed Wed) Thursday - Saturday Thursday to Monday (closed Tues/Wed) Fridays Sundays Sundays Sundays to March 12

Whistler Olympic Plaza Skating Rink Family Story Time Maury Young Arts Centre Squamish Lil'wat Cultural Centre Whistler Community Services Outreach at the Library Do It Together, Learn It Together Welcome Centre Settlement Services Drop-in Whistler Museum Whistler Youth Centre www.whistleryouthcentre.com Audain Art Museum Multicultural Meet Up Singing with the Babies Complimentary Public Guided Art Tours Fire and Ice

Whistler Olympic Plaza 11am - 8:30pm

Fun for the family! Admission $2, with skate rental $9. Closed for ice maintenance from 1:30pm - 2:30pm & 5pm - 6pm daily.

This program is for parents and caregivers with young children. Songs, rhymes, and stories are shared. Suitable for children 5 yrs. and younger to enjoy and learn together. Community gallery, local artisan wares, theatre, & home of Arts Whistler, a team 4335 Blackcomb Way 12pm - 6pm passionate about connecting visitors, locals & artists with arts and culture. Learn about local Indigenous peoples rich & unique culture. Gift shop & café. Cultural Lorimer Road & Ambassadors share stories & cultural experiences in Guided Tours on the hour until 4pm. 10am - 5pm Blackcomb Way Find an Outreach Worker at the library four days a week. They will be available Whistler Library 12pm - 5pm for drop-in conversations, or you can contact them [email protected] Weekly workshops help parents, caregivers, and children learn life and literacy skills. Whistler Library 9:45 - 11:45am This program is designed for toddlers and their caregivers. No registration required! Questions about EI, CERB, BC Temporary Rental Supplement, BC Hydro, MSP, Visas, Whistler Library 1pm - 4pm Immigration? Drop by to speak with the Settlement Worker, no appointment needed. The natural & human history of mountain life, with an emphasis on Whistler & an On Main Street behind 11am - 5pm innovative range of exhibitions & programs enriching the lives of residents & guests. the Whistler LibraryThur: 11am - 9pm Ages 13 to 18. Visitors and locals are welcome to hang out. Fun & supervised Maury Young Arts Centreopen from 3:30pm activities, a skate ramp, pool table, ping pong, computer & a safe environment. Experience the art of British Columbia; from the province's Indigenous Peoples  Blackcomb Way through to its contemporary masters. A visual journey of important art works. 11am - 6pm A variety of activities as well as Settlement Services for newcomers (drop-ins welcome). between day lots 3 & 4 Make new friends, have fun and practice English. A free, friendly & professional service. Whistler Library10am - 12pm Short stories & rhymes geared for babies, lullabies, songs with sign language for caregivers to have some fun with early communication stages & connect with baby. Whistler Library 11am - 11:30am Included with cost of admission. Docents offer an intimate look at & discuss the historical context, artistic movements, techniques, and messages in the Collection and Exhibitions. 2pm - collection Fire & Ice show returns as a reimagined experience with a narrative focus on Audain Art Museum 3pm - new exhibit the stunning geography of Whistler and how this special land came to be.

Whistler Library 10:30am - 11am

Warmup: 6:30pm

Base of Whistler Mountain Show at 7pm

Highway and Road Conditions: Drive BC - www.drivebc.ca or phone 1-800-550-HWYS(4997) OR Facebook Sea To Sky Road Conditions The suggested US/Canadian Exchange rate this week is 29% 1USD = 1.29CDN Village Host is a Resort Municipality of Whistler Program funded by the Resort Municipality Initiative Grant from the Province of BC

New and Noteworthy Jan 12, 2022

Noteworthy  The Whistler Museum is open again!  Meadow Park Skating Rink has also reopened.  Lost Lake Cross Country/Snowshoe trails are open Lost Lake Ski & Snowshoe Trails Daily Conditions/ Grooming  Black Tie Ski Rental NEW location open, St Andrew’s building (old Alpine Demo Ctr). Le Chamois and behind Zog’s locations also open. Ski/board equipment and delivery service.  Whistler Bag Storage now open in the Hilton Resort – lower level. Book lockers online www.whistlerbagstorage.com  Callaghan Country –15 passenger snowcat More Info Ski Shop open Friday – Tuesday.  Tube Park now open 11- 6 weekdays. 10 – 6 Saturday, Sunday and Holidays.  Beginner’s areas - Magic Chair and Olympic Chair are open.  Evo Sports stop is no longer stocking hockey gear, no skate sharpening & no swim suits.  Whistler Valley Tours - offering Whistler Sightseeing, Brewery & Distillery Tours.  Mountain Skills Academy – backcountry courses and clinics, day and overnight ski touring trips and Avalanche Skills Training courses. Office is located on the second level of Marketplace Pavilion, (above Crepe Montagne).  Whistler Heliskiing – now open, front desk in Carleton Lodge.  Extremely Canadian – has a booking counter on the main level of the Carleton Lodge. Steep skiing/boarding clinics, backcountry tours and avalanche and skills courses.  Canadian Wilderness Adventures– Snowmobile, snowshoe, dogsled, and dining tours open. All tour check-ins and departures now from downstairs in the Carleton Lodge.  Backcomb Snowmobiles – snowmobile and family tours with kids snowmobile, snowshoe, dogsled and dining tours all open.  The Adventure Group (TAG) – Snowshoe, Superfly, snowmobile and Vallea Lumina tours daily. Shuttle pick up for Vallea Lumina is in the Gateway Loop. Kids mini z’s available on the Family Tour. ‘Fly & Ride’ combo tours now open.  Ziptrek – Eagle Tour and Winter Après Tour now open. Check-in location outside at the Excalibur Gondola. New Businesses  Bask Women’s store has closed and is now combined with Bask Men’s in Deer Lodge, and is now just called “Bask”.  Sunglass Hut is now open, in old Pandora location.  RockIt Café in Creekside now open, Mon – Thurs 7am – 8pm, Fri, Sat & Sun 6:30am – 8pm.  Main Street Poke now open daily 12pm-8pm. Vegetarian options too. Located next to Senka Florist.  Velvet Underground has renovated and expanded with a new section upstairs, clothing, records, cards and gifts.  Andrea Mueller Studio & Gallery, ART POP, open in Creekside. Retail shop, gallery, adult & children paint classes.  Oakley store now open in the Upper Village, (Clearance Centre location), Carleton Lodge location open too.  Whistler Golf Club Clubhouse "SIM" golf simulator. Practice, play or take a lesson. Businesses Closed  Village 8 Cinema has closed. Restaurant updates  Bar Oso hoping to reopen January 30.  Le Brasserie is doing an Après Fondue.  The Keg has reopened.  The Mexican Corner: Mon – Thurs at 5pm, Fri - Sun 11:30am to 10:00pm. Fiesta Hours 3:00 to 4:30 pm. La Cantina open daily.  Araxi is open daily for après fondue and oysters from 3pm – 6pm.  The Chalet Whistler is open for fondue and Bavarian style dinner. Table Nineteen at Nicklaus North open nightly from 4pm.  Elements is back open for dinner, Wed – Sun, open daily for breakfast and lunch 8am – 2pm.  The Den Restaurant at Nita Lake Lodge has a Shuttle Service from Gateway Loop. Call Nita Lake Lodge to book.  Joe Fortes serving lunch Thursdays to Sundays from 12pm – 3pm  Caramba open daily for dinner. Saturday and Sunday opens at 1pm Other Important Information  Embarc is now Hilton Grand Vacation Club.  Whistler Community Services Society – Free confidential support; with mental health, financial insecurity, advocacy, physical 604-932-0113 Library has a free public phone for local calls. https://mywcss.org Village Host is a Resort Municipality of Whistler program funded by the Resort Municipality Initiative Grant from the Province of British Columbia.

Reminder Ski & Snowboard gear and boots are not permitted in Oscar's for safety reasons.

STAYING AT FAIRMONT CHATEAU WHISTLER? Please ensure that you email Jessica & Bryin from T&C BEFORE you book your stay. This also includes anytime you are staying at the property with friends/family to avoid any sudden or last minute booking cancellations.

When looking for dates use "promotional code" NDES or NRO1

Steps: 1. 2.

Look at the dates you are wanting to stay Email [email protected] & [email protected] with the date(s), guests and rate 3. Once approved, please sign the virtual code of conduct form 4. Book your stay and enjoy!

stay alert & don't get hurt Headphones are not permitted in the workplace.

Distractions lead to injuries. Put your phone away while walking. H&S Committee

e u g a Colle

s f f O Drop No colleague drop offs by the T&C Entrance or Loading Bay area. Please ensure you are dropped off outside the Glacier Creek Lodge/Blackcomb Liquor Store.

HELP IS AVAILABLE.

IT'S OKAY TO NOT BE OKAY. BC Crisis Line (toll-free): 1-866-661-3311 

WHISTLER COMMUNITY SERVICES OUTREACH SERVICES





"We are here to listen and Support" Scan the QR code to visit the Oureach Webpage.

S T A Y T U N E D F O R

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