NCHL's 2022 Gail L. Warden Leadership Excellence Award Celebration Program Flipbook PDF

NCHL's 2022 Gail L. Warden Leadership Excellence Award Celebration Program

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National Center for Healthcare Leadership's Gail L. Warden Leadership Excellence Award NOVEMBER 15, 2022 FIELD MUSEUM OF NATURAL HISTORY CHICAGO | ILLINOIS

EVENT SPONSORS PREMIER SPONSORS

VIP & BOLD TABLE SPONSORS

CORPORATE MEMBERS

SUPPORTERS Citi GLOBO J.P. Morgan Securities LLC Michigan Health and Hospital Association Orbita Rosalind Franklin University of Medicine and Science Surgical Directions The Chartis Group WittKieffer

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MEDIA SPONSOR

THE EVENING'S PROGRAM 5:45 PM 6:00 7:00

7:15 8:15 8:20 8:35

GUEST REGISTRATION



PM RECEPTION & HOSTED BAR



PM WELCOME & OPENING REMARKS

Fawn Lopez, Publisher, Modern Healthcare

Jill Schwieters, Board Chair, NCHL

PM DINNER



PM INTRODUCTION OF 2022 AWARD RECIPIENT

Wright Lassiter III, CEO, CommonSpirit Health

PM AWARD RECIPIENT'S REMARKS

Eugene A. Woods, President & CEO, Atrium Health

PM CLOSING REMARKS LeAnn Swanson, CEO, NCHL

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Dear Colleagues,

W e l c o m e t o t h e N a t i o n a l C e n t e r fo r H e a lt h c a r e L e a d e r s h ip ’ s ( N C H L ) 2 0 2 2 G a i l L . W a r d e n L e a d e r s h i p E x c e lle n c e A w a r d d i n n e r. For the past 16 years, NCHL has been hosting this event to c e l e b r a t e t h e a c h i e v e m e n t s o f e x e m p la r y le a d e r s w h o h a v e forged new paths and made an impact on the hospital and healthcare community. This year’s theme – Yesterday, Today, and T o m o r r o w – p r o v i d e s t h e o p p o r t u n i t y fo r e a c h o f u s t o r e fle c t o n l e a d e r s w h o h a v e i n s p i r e d u s i n t h e p a s t , t h o s e w e a d m i re f o r t h e i r p e r s e v e r a n c e a n d c o m m i t m e n t t o d a y , a n d t h e e m e rg in g l e a d e r s w h o a r e s t a r t i n g t h e i r j o u r n e y t o le a d u s i n t o t h e fu t ure . T h i s a w a r d w a s n a m e d i n h o n o r o f G a i l L . W a r d e n , fo u nd in g c h a i r m a n o f N C H L , p r e s i d e n t e m e r i t u s o f H e n r y F o r d H e a lt h , a n d o n e o f h e a l t h c a r e ’ s f o r e m o s t l e a d e r s . T h i s d i s t i n c t i o n r e c o g n iz e s h i s r e m a r k a b l e a c c o m p l i s h m e n t s a s a n i n n o v a t o r i n h e a lt hc a re d e l i v e r y , c o m m u n i t y w e l l n e s s , a n d h e a lt h p o li c y a n d a s a m e n t o r a n d i n s p i r a t io n t o f u t u r e g e n e r a t i o n s . T h i s e n d u r i n g t r i b u t e is in r e c o g n i t i o n o f G a i l ’ s l e a d e r s h i p le g a c y . N C H L i s p l e a s e d t o b e s t o w t h i s y e a r ’ s a w a r d t o E u g e n e A . W oo d s, p r e s id e n t a n d C E O , A t r i u m H e a lt h . M r . W o o d s i s a t r u e c h a m p io n o f h e a l t h e q u i t y a n d i s d e t e r m in e d t o e li m i n a t e h e a lt h d i s p a rit ie s. B e c a u s e o f h is l e a d e r s h i p i n t h i s a r e a , h i s e ffo r t s a r e s i g n i fi c a n t ly t r a n s f o r m i n g a c c e s s t o q u a l i t y c a r e a n d t h e o v e r a ll h e a lt h o f t h e c o m m u n it ie s s e r v e d b y A t r i u m H e a lt h . H e j o i n s a n i m p r e ssiv e group of healthcare leaders who have received this award, and w e a r e p l e a s e d t o w e l c o m e h i m t o t h e c i r c le o f le a d e r s . T h a n k y o u f o r j o i n i n g u s t h i s y e a r a n d fo r y o u r c o n t i n u e d s u p p o rt o f N C H L ’ s w o r k a n d m i s s i o n o f a d v a n c i n g h e a lt h c a r e le a d e rsh ip a n d o r g a n i z a t i o n a l e x c e l l e n c e b y b u i ld i n g d i v e r s e , i n c lu s i v e , a n d c o l l a b o r a t iv e r e l a t i o n s h i p s i n t h e U S a n d a b r o a d . W e h o p e y o u e n j o y t h e e v e n i n g r e c o n n e c t i n g w i t h c o lle a g u e s , m a ki n g n e w c o n n e c t i o n s , a n d c e l e b r a t i n g th e s u c c e s s a n d a c h i e v e m e n t s o f a n amazing leader.



Sincerely,

LeAnn Swanson, CEO, NCHL

Jill Schwieters, NCHL Board Chair

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2022 GAIL L. WARDEN LEADERSHIP EXCELLENCE AWARD WINNER

EUGENE A. WOODS President and Chief Executive Officer, Atrium Health Eugene A. Woods, MBA, MHA, FACHE, is president and chief executive officer of Atrium Health, one of the largest non-profit and leading academic health systems in the United States, with over 70,000 teammates serving patients at 40 hospitals and more than 1,400 care locations across five states: North Carolina, South Carolina, Virginia, Georgia, and Alabama. Headquartered in Charlotte, North Carolina, Atrium Health provides care under the Atrium Health Wake Forest Baptist name in Winston-Salem, North Carolina, as well as Atrium Health Navicent and Atrium Health Floyd in Georgia and Alabama.

Woods joined Atrium Health in April 2016, and, during his tenure, Atrium Health has been recognized as one of the Best Employers for Diversity, for new grads and for Women by Forbes; number one on the list of Best Places to Work for Women & Diverse Managers by DiversityMBA; one of the 150 Top Places to Work in Healthcare by Becker’s Healthcare; and the number one military-friendly employer in the country. In addition, the organization has been recognized by U.S. News & World Report, Leapfrog Group and the American Nurses Credentialing Center as among the very best in the nation and was honored by the American Hospital Association with the Equity of Care Award and one of the first-ever Quest for Quality honors for its Rehabilitation Hospital. Atrium Health was also recognized by the Centers for Medicare & Medicaid Services (CMS) as a CMS Health Equity Award recipient for its dedication to health equity by reducing disparities and enabling communities to achieve the highest level of health.

One of today’s most prominent leaders in healthcare, Woods served as past chair of the American Hospital Association board of trustees in 2017 and the Nominating Committee and is currently a member of the Health, Strategy and Innovation Committee. Woods is currently a member of the Healthcare Institute, the Becker’s Healthcare’s Advisory Board, the board of Best Buy, the board of Johnson C. Smith University and the Executive Committee of the Healthcare Leadership Council. Additionally, Woods is chair of the board of the Federal Reserve Bank of Richmond and the upcoming vice chair of the 2022 Conference of Chairs executive committee for the Bank. Woods also was appointed to the North Carolina Council for Health Care Coverage, the North Carolina Governor Roy Cooper’s Economic Recovery Task Force, as well as the Governor’s Andrea Harris Social, Economic, Environmental and Health Equity Task Force to help address disparities in communities of color that have been exacerbated by the pandemic.

Woods has 30 years of healthcare leadership experience, and his career is decorated with many honors, including his most recent recognitions as #4 of the 100 Most Influential People in Healthcare and one of the Top 25 Minority Executives in Healthcare – as well as being one of only five “Luminaries,” honored for their career-defining work in reshaping the industry – by Modern Healthcare. Recently, he was recognized by the Office of the Secretary of Defense with the highly regarded Patriot Award for supporting employee participation in America’s National Guard and Reserve Forces. He has also been named as the Charlotte Post Foundation’s 2022 Luminary Award honoree; the Charlotte Business Journal’s 2021 Most Admired CEO and one of 50 Newsmakers of the Year; Healthcare Pioneer for Black History Month 2021 by Governor Roy Cooper and the North Carolina African American Heritage Commission; the recipient of the Whitney M. Young Jr. award for service to the state of North Carolina by the Urban League of Central Carolinas; the recipient of the Charlotte Business Journal’s 2020 Business Person of the Year; the 2020 Distinguished 400 Award recipient by the 400 Years of African American History Commission; one of the 50 Great African American Leaders as well as one of 113 Great Leaders in Healthcare by Becker’s Healthcare; one of the Most Influential Black Executives in Corporate America by Savoy Magazine; one of the Most Powerful Executives in Corporate America by Black Enterprise; one of the 2019 Power 100 honorees by Business North Carolina; Senior Executive of the Year by the National Association of Health Service Executives; and Alumni of the Year by the Pennsylvania State University.

Woods holds three degrees from Pennsylvania State University: a bachelor’s degree in health planning and administration, a master’s degree in business administration and a master’s degree in health administration. Page 7

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ALWAYS KEEP YOUR WHY FRONT AND CENTER – AN INTERVIEW WITH EUGENE A. WOODS The National Center for Healthcare Leadership is honored to present the 2022 Gail L. Warden Leadership Excellence Award to Eugene A. Woods, president and CEO of Atrium Health, for his visionary, transformative and bold leadership. Advancing health equity is built into the culture of Atrium Health, and under Mr. Woods’ leadership, reducing disparities has become a priority across all the system’s care locations. During his tenure, he has shaped Atrium Health’s holistic approach to diversity initiatives, setting a systemwide goal to “achieve transformative equity in healthcare, leadership, workforce and community” by 2025. He encourages all employees to help create more diverse, inclusive work environments by embracing the “FOR ALL Diversity Agenda,” a framework that is grounded in three key pillars: patients, teammates and community.

Q: What values are most important to you as a leader? A: I recently wrote the foreword for a book of a close friend of mine, Nicholas Janni, called "Leader as a Healer". As leaders, we often celebrate the work of our physicians, nurses and allied health professionals in providing care to our patients. But he and I discussed the need for a paradigm shift in leadership: what if a leader’s primary role is through the lens of healing – healing communities, healing cultures. This speaks to the values I hold dear. Leaders need a deep sense of empathy, and to do the job well, you need to do some deep listening in order to inspire authentic engagement and connection. As we have come through the pandemic, the idea of a leader as a healer has really resonated with me.

Q: As a recognized leader for health equity, what can other leaders do to drive more diversity, inclusion and equity in healthcare? A: It starts by creating the right forums in your organization to have courageous conversations. We still have difficulty talking about matters of race without it becoming a polarized discussion. The more capacity we develop organizationally to do this, it enhances the culture and impacts the conversations we have in our communities. Atrium Health has been focused on belongingness as inclusion. Inclusion is having a voice and belonging is having that voice be heard. We know the statistics and the fact of the matter is that disparities exist; so, it really is time for action. Less talk and more action is required. And there is a sense of urgency here. A recent Journal of the American Medical Association article said that because of the inequities in our country, 74,000 people die each year – Black and Brown members of our community – which is like one plane going down every day. If that happened, imagine the sense of urgency we would all have. The leadership in your organization must be focused on this as a matter of priority, and it does start with the CEO and governance. Q: How do you support the importance of mentoring throughout Atrium Health? A: We have a very intentional approach to mentorship within Atrium Health. For instance, we have a variety of different affinity groups to connect aspiring women leaders and leaders of color with others in the organization to be a mentor. It’s a big focus for us to create opportunities within the organization. Our goal is to advance 2,000 people internally towards advancement in their career aspirations. Personally, I have mentored many individuals over the past 20 years. Recently, I was at an event and saw a young man I mentored 15 years ago, who is now leading a big regional system, and it brought me a lot of joy. I like to think that I paid it forward because, if I think of myself as a student at Penn State University, I remember coming across a Modern Healthcare article that said that fewer than 1% of CEOs were African American. I still have one of those publications and kept it as motivation and a reminder that it was going to be an uphill battle for someone who looked like me to achieve the dreams of making it to the C-suite. And now that I am here, it is important to elevate others. In fact, Kevin Lofton, myself and others started a program called ELEVATE, which is designed to identify up-and-coming African American leaders in the country to coach and mentor them for these next opportunities. (continued on pg. 11) Page 10

Q: Of all the things you have done at Atrium Health, what has been most gratifying? A: Fundamentally, it has been leading this amazing system through the pandemic. When masks were in short supply, Atrium Health – in partnership with the business community – distributed more than 5 million masks; we eliminated testing disparities within one month, and we led some of the most successful mass vaccination events in the country. In one weekend, we had 30,000 people participate through Bank of America, and 30% of those were people of color because we worked with the churches and arranged transportation to the stadium. I am so proud of that. Second would be that we are bringing the first four-year medical school to Charlotte, one of the largest cities in the country without one, in partnership with Wake Forest University of Medicine. There is a tremendous shortage of physicians, and so the ability to grow our own with the lessons we have learned from COVID – such as the importance of innovation, community partnership and virtual care – we will be able to bake those lessons into the curriculum.

Q: What do you hope your legacy will be as a healthcare leader? A: I still have lots to do and much to accomplish, but I hope my legacy is that I embodied our Atrium Health mission of health, hope and healing to improve lives and create a more equitable world. When I hang up my cleats, I hope that is what they will say about me and the team that I am privileged to work with every single day. I think that will be a life well lived.

Q: If you had the ability to go back in time and give advice to a younger Eugene Woods, what message would you have shared with the Eugene Woods of ‘yesterday’ to prepare him for today? A: No matter how challenging things get, always keep your "why" front and center. At Atrium Health, we begin every meeting in our organization with a "Connect To Purpose", whether it is a board meeting, a finance meeting or even a clinical meeting. We start every meeting rooting ourselves in our “why,” which is all about taking care of one another and taking care of those that we serve.

Q: What advice and inspiration would you hope the Eugene Woods of tomorrow hold strong as you prepare to lead into the future? A: Make sure the seeds you are planting today outlive your tenure so that people’s children and their greatgrandchildren can benefit from the care, innovations and equity you helped create.

Q: As you embark on the merger between Atrium Health and Advocate Aurora, how are you preparing to lead this new system, and how will you project your vision across the new system? A: We are excited to embark on this new combination with Advocate Aurora, and I am excited for the first 18 months serving as co-CEO with my good friend, Jim Skogsbergh, for whom I have such tremendous respect. Jim and I served on the American Hospital Association Board of Directors together and we got to know each other very well then. I could not be more honored to work with such a high-integrity and forward-thinking leader. We have an opportunity to be a leading force in transforming care in this country. Together, we are committed to investing $2 billion to disrupt the root causes of health inequities, create jobs and opportunities, and achieve carbon neutrality by 2030.

I am also excited about my new colleagues whom I will soon be privileged to serve alongside. I intend to spend a lot of time with these teammates to better understand their culture and how we are going to create a new culture – a new sense of oneness – together. In fact, one of my first goals will be deep listening, figuring out what is best about our respective cultures, what people’s aspirations are and how their voices will inform our future direction.

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BOARD OF DIRECTORS Board Chair: Jill Schwieters, Senior Managing Director, Surgical Directions Jeanne Armentrout, Executive Vice President & CAO, Carilion Clinic Bob Clarke, Chairman, Furst Group/NuBrick Partners Richard O. Davis, PhD, CEO, Rochester Regional Health David Ertel, CFO, Vizient, Inc. David Gillan, Chief of Client Retention & Strategy, Sodexo Healthcare Carrie Harris-Muller, Senior Vice President and Chief Population Health Officer, OhioHealth M. Michelle Hood, Executive Vice President & COO, American Hospital

GAIL L. WARDEN LEADERSHIP EXCELLENCE AWARD SELECTION COMMITTEE Jill Schwieters, Senior Managing Director, Surgical Directions Al Faber, President, and CEO, Baldrige Foundation Richard “Chip” Davis, PhD, CEO, Rochester Regional Health David Ertel, Chief Financial Officer, Vizient, Inc. Rod Hochman, MD President and CEO, Providence Health System and 2019 GLW award recipient Jessica Melton, CEO, Suburban Hospital, Johns Hopkins Medicine Marna Borgstrom, Retired CEO, Yale New Haven Health Maureen Bisognano, President Emerita and Senior Fellow, Institute for Healthcare Improvement and 2021 GLW award recipient Tom Priselac, President and CEO, Cedars-Sinai Health System

Association Beverly Malone, PhD, President and CEO, National League for Nursing

THE TEAM AT

Jessica Melton, President, Suburban Hospital, Johns Hopkins Medicine Joseph (Joe) Moscola, Executive Vice President, Enterprise Management, Northwell Health Barbara Ralston, Senior Consultant, Strategic Development, Dignity Health International John Talaga, Executive Vice President & General Manager, Healthcare, Flywire

LeAnn Swanson, MPH, Chief Executive Officer Brandy Blanton, MLit, Research Coordinator, USCIPP Soleh Dermawan, Accountant Jarrett Fowler, MPPA, Senior Director, Strategic & International Initiatives Alia Ibrahim, Senior Manager, USCIPP Jen Kvasnicka, MHA, Manager, NCAF Callie Lambert, MSPPM, Research Manager Ren Lovegood, MHA, Senior Manager, LENS Meghan Nousaine, MPH, Senior Director, Communications & Development Special thank you to the event planning gurus, Addie Graham-Kramer and Alli Tschetter at:

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The Legacy of Gail L. Warden Past Awardees



2021 - Maureen Bisognano, President Emerita and Senior Fellow, Institute for Healthcare Improvement 2020 - Beverly Malone, CEO, National League of Nursing 2019 - Rodney F. Hochman, President and CEO, Providence 2018 - Nancy Howell Agee, President and CEO, Carilion Clinic 2017 - Steven H. Lipstein, former President and CEO, BJC HealthCare 2016 - Christine K. Cassel, MD, former Planning Dean, Kaiser Permanente School of Medicine 2015 - Richard J. Umbdenstock, former President & CEO, American Hospital Association 2014 - Nancy Schlichting, former CEO, Henry Ford Health Systems & Glenn D. Steele, Jr., MD, PhD, former President & CEO, Geisinger Health System 2013 - John W. Bluford III, President, Bluford Healthcare Leadership Institute President Emeritus, Truman Medical Centers 2012 - Mitchell H. Katz, MD, CEO, NYC Health + Hospitals & Margaret E. O’Kane, President, National Committee for Quality Assurance 2011 - Michael J. Dowling, President & CEO, Northwell Health 2010 - Robert H. Brook, MD, ScD, Distinguished Chair, Health Care Service, RAND, and Senior Principal Physician Policy Researcher, & Professor, Pardee RAND Graduate School 2009 - Denis A. Cortese, MD, former President & CEO, Mayo Clinic 2008 - Patricia A. Gabow, MD, former CEO, Denver Health 2007 - Thomas M. Priselac, President & CEO, Cedars-Sinai Health System 2006 - Richard J. Davidson, former President, American Hospital Association & Gary Mecklenburg, former President & CEO, Northwestern Memorial HealthCare 2005 - William H. Nelson, former President & CEO, Intermountain Healthcare

GAIL L. WARDEN

The National Center for Healthcare Leadership (NCHL) named the leadership award in honor of Gail L. Warden, founding chairman of NCHL, president emeritus of Henry Ford Health, and one of healthcare’s foremost leaders. This distinction recognizes his remarkable accomplishments as an innovator in healthcare delivery, community wellness, and health policy and as a mentor and inspiration to future generations. This enduring tribute is in recognition of Gail’s leadership legacy.

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Special thank you to ChiTown Photography for their services at this event.

MISSION

Dedicated to advancing healthcare leadership and organizational excellence by building diverse, inclusive, and collaborative relationships in the US and abroad.

VALUE

NCHL is widely recognized as the premier source for evidencebased healthcare leadership practices, cultivating communities for peer collaboration across organizations, and collectively developing industry models and benchmarks to improve healthcare.

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