Pulse
HUMAN RESOURCE NEWS BRITISH COLUMBIA / YUKON COUNCIL ISSUE 7 - SPRING 2023
WELCOME WELCOME
NEW TEAM MEMBERS
Hi everyone, and welcome to spring!
Nina Hong – January 3 Position: Administrative Assistant, Abbotsford Fun Fact: I can deadlift 90 lbs.
We are taking the opportunity to do a bit of spring cleaning and are looking at ways to improve this newsletter. You’ll notice this edition is shorter and it’s because recently we spent some time reviewing data around Pulse readership, including how many read it and what sections are the most popular. What we’ve seen indicates that we can make some changes! So, for the next while, we’ll be looking at how we can improve Pulse and ensure it meets the objectives we set. We’ll be exploring other options on communicating recognition, new team members, staff anniversaries, and business operation updates. PULSE (HR NEWS) St. John Ambulance BC/Yukon SPRING EDITION, APRIL 2023 Your Human Resources Department: Bhumica Bery, Director Jasmine Gardiner, Manager Laura Chu, HR Generalist
A few other changes you can also look forward to are some more engaging initiatives from the Social Committee as they recently had three new members join. Thank you Alex Burry, Anita Lui, and Hayley Jarvis for signing on to help the team with new activities! Lastly, we want to thank everyone for facilitating and participating in the first annual performance review cycle. It’s an important process for all employees’ future growth and in identifying the goals and work deliverables for this year’s performance plans. We want to continue hearing from you! We encourage all employees to reach out to us with your thoughts on the Pulse newsletter, what you like about it and/ or what you’d like to see included or removed. Let us know your thoughts!”
Provincial Headquarters St. John Ambulance 6111 Cambie Street Vancouver, BC PULSE is published quarterly and is a collaboration between the Human Resources and Marketing departments. For comments, questions, or suggestions, please email us at:
[email protected]
Bhumica
Catherine Rivera – January 9 Position: Administrative Assistant, Victoria Fun Fact: I like listening to music while working so I won’t notice the time and finish my task efficiently.
Calum Sanders – January 9 Position: Faculty Instructor, Kelowna Branch Fun Fact: I don’t like block cheese, but I adore pizza.
Karen Matharoo – January 23 Position: Administrative Assistant, Penticton Fun Fact: I spent 6 years living in Australia and travelling the world.
Brandi Larsen – February 13 Position: Faculty Instructor, Terrace Fun Fact: I’m a dedicated mom and farmer with a Jack Of All Trades mentality.
Bhumica Bery, Director
Jasmine Jasmine Gardiner, Manager
Laura
Laura Chu, HR Generalist
Jasmine Gardiner - March 16 Position: Manager, HR Fun Fact: I enjoy snowshoeing, boxing and spending time with my dog Luna.
Nabila Javed – March 22 Position: Administrative Assistant, Richmond / New Westminster Fun Fact: I love to cook in my leisure time. My signature dish is biryani.
WELCOME WELCOME
NEW TEAM MEMBERS
Hi everyone, and welcome to spring!
Nina Hong – January 3 Position: Administrative Assistant, Abbotsford Fun Fact: I can deadlift 90 lbs.
We are taking the opportunity to do a bit of spring cleaning and are looking at ways to improve this newsletter. You’ll notice this edition is shorter and it’s because recently we spent some time reviewing data around Pulse readership, including how many read it and what sections are the most popular. What we’ve seen indicates that we can make some changes! So, for the next while, we’ll be looking at how we can improve Pulse and ensure it meets the objectives we set. We’ll be exploring other options on communicating recognition, new team members, staff anniversaries, and business operation updates. PULSE (HR NEWS) St. John Ambulance BC/Yukon SPRING EDITION, APRIL 2023 Your Human Resources Department: Bhumica Bery, Director Jasmine Gardiner, Manager Laura Chu, HR Generalist
A few other changes you can also look forward to are some more engaging initiatives from the Social Committee as they recently had three new members join. Thank you Alex Burry, Anita Lui, and Hayley Jarvis for signing on to help the team with new activities! Lastly, we want to thank everyone for facilitating and participating in the first annual performance review cycle. It’s an important process for all employees’ future growth and in identifying the goals and work deliverables for this year’s performance plans. We want to continue hearing from you! We encourage all employees to reach out to us with your thoughts on the Pulse newsletter, what you like about it and/ or what you’d like to see included or removed. Let us know your thoughts!”
Provincial Headquarters St. John Ambulance 6111 Cambie Street Vancouver, BC PULSE is published quarterly and is a collaboration between the Human Resources and Marketing departments. For comments, questions, or suggestions, please email us at:
[email protected]
Bhumica
Catherine Rivera – January 9 Position: Administrative Assistant, Victoria Fun Fact: I like listening to music while working so I won’t notice the time and finish my task efficiently.
Calum Sanders – January 9 Position: Faculty Instructor, Kelowna Branch Fun Fact: I don’t like block cheese, but I adore pizza.
Karen Matharoo – January 23 Position: Administrative Assistant, Penticton Fun Fact: I spent 6 years living in Australia and travelling the world.
Brandi Larsen – February 13 Position: Faculty Instructor, Terrace Fun Fact: I’m a dedicated mom and farmer with a Jack Of All Trades mentality.
Bhumica Bery, Director
Jasmine Jasmine Gardiner, Manager
Laura
Laura Chu, HR Generalist
Jasmine Gardiner - March 16 Position: Manager, HR Fun Fact: I enjoy snowshoeing, boxing and spending time with my dog Luna.
Nabila Javed – March 22 Position: Administrative Assistant, Richmond / New Westminster Fun Fact: I love to cook in my leisure time. My signature dish is biryani.
BIG WINS & SHOUT OUTS
“
COFFEE BREAK
Thank you to Sukh for being a mentor to me and this new role. I have learned so much about my ability and patience in my new role. Shout out to all the branches for giving me their time to help clean up these accounts and feedback to help us improve as changes are being made. – Rainey Chubak
Big thank you to Alex Burry, Michael de Beaupre, and Chris Chan for their ongoing and continued support receiving pallets upon pallets of equipment for HWP. Specifically, thank you for working with the tracking tool to estimate deliveries, help with the heavy lifting, taking photos of items and sharing updates. I am sure that if a carrier pigeon could find a way to deliver a package for this project, it would! I am grateful for the cross-department support, as many hands have made light work. – Ashten Jung
WoRd ScRaMbLe
CCAINORFIETTI
Shoutout to Heather Ferguson for driving up to Kamloops on short notice to mentor and qualify a new instructor to teach Emergency First Aid for Industry. Also, to Danni Laidlaw for travelling to Terrace on short notice to teach a TE class then to mentor and qualify a new instructor to teach TE. – Chris Chan I like to give a shout-out to Veronica Davidson. She joined the BCY SJA family in Oct 2022. Not only is she a quick learner, but she also volunteered to be on the Joint Health and Safety Committee (JHSC) in Dec 2022. Great start Veronica! Another one is Amelia Chan, she joined the BCY SJA family in Sept 2022 and this is her first office job in Canada. Not only is she an extremely fast learner, but after several months she started to help a new employee by mentoring her. – Anita Lui
AnAgRaM
A loud shout out to Alex Burry for his unwavering support and dedication to both the Vancouver branch and SJA in general. Reporting to him while working in Operations, I observed a huge, positive turnaround with regards to engagement with volunteers, and with instructors. It was also fantastic to see how quickly the newest branch team rallied around, while in the process virtually eliminating many of the previous frustrations and issues. In my personal experience, Alex was proactively supportive, looking for advancement opportunities for me and encouraging me to embrace the unknown. And last but certainly not least, a shout out to the Vancouver branch reception staff, who are always smiling, consistently a pleasure to work with and who embody professional and courteous customer service. – Graham Spence Shoutout to David Hoong, who on two occasions went above and beyond to support HWP and SUAP. During the Round Up AME event, David took extra care to help with set up, take down, and managing registrations. He went the extra mile, offering to grab lunch and coffees, to help with tech/audio questions, and in general be a real good sport and team player. He also helped in the big inventory of the HWP equipment, offing solutions and suggestions to tracking, recording, storing, and organizing. This was not an area that he had to lend a hand, and we in CS were very appreciative of his support. Thank you, David, for always being willing to help and to share a laugh. – Ashten Jung
ACCEPTABLE 55 four letter words can be generated from the word ‘acceptable’. How many can you find?
”
gratitude ABOVE & BEYOND assist praise thanks compliment SUPPORT help APPRECIATE 4 / SJ A P u lse - H R N e w s
_____________
Email your answer for the word scramble to
[email protected] for your chance at winning a gift card.
WIN A GIFT CARD
BIG WINS & SHOUT OUTS
“
COFFEE BREAK
Thank you to Sukh for being a mentor to me and this new role. I have learned so much about my ability and patience in my new role. Shout out to all the branches for giving me their time to help clean up these accounts and feedback to help us improve as changes are being made. – Rainey Chubak
Big thank you to Alex Burry, Michael de Beaupre, and Chris Chan for their ongoing and continued support receiving pallets upon pallets of equipment for HWP. Specifically, thank you for working with the tracking tool to estimate deliveries, help with the heavy lifting, taking photos of items and sharing updates. I am sure that if a carrier pigeon could find a way to deliver a package for this project, it would! I am grateful for the cross-department support, as many hands have made light work. – Ashten Jung
WoRd ScRaMbLe
CCAINORFIETTI
Shoutout to Heather Ferguson for driving up to Kamloops on short notice to mentor and qualify a new instructor to teach Emergency First Aid for Industry. Also, to Danni Laidlaw for travelling to Terrace on short notice to teach a TE class then to mentor and qualify a new instructor to teach TE. – Chris Chan I like to give a shout-out to Veronica Davidson. She joined the BCY SJA family in Oct 2022. Not only is she a quick learner, but she also volunteered to be on the Joint Health and Safety Committee (JHSC) in Dec 2022. Great start Veronica! Another one is Amelia Chan, she joined the BCY SJA family in Sept 2022 and this is her first office job in Canada. Not only is she an extremely fast learner, but after several months she started to help a new employee by mentoring her. – Anita Lui
AnAgRaM
A loud shout out to Alex Burry for his unwavering support and dedication to both the Vancouver branch and SJA in general. Reporting to him while working in Operations, I observed a huge, positive turnaround with regards to engagement with volunteers, and with instructors. It was also fantastic to see how quickly the newest branch team rallied around, while in the process virtually eliminating many of the previous frustrations and issues. In my personal experience, Alex was proactively supportive, looking for advancement opportunities for me and encouraging me to embrace the unknown. And last but certainly not least, a shout out to the Vancouver branch reception staff, who are always smiling, consistently a pleasure to work with and who embody professional and courteous customer service. – Graham Spence Shoutout to David Hoong, who on two occasions went above and beyond to support HWP and SUAP. During the Round Up AME event, David took extra care to help with set up, take down, and managing registrations. He went the extra mile, offering to grab lunch and coffees, to help with tech/audio questions, and in general be a real good sport and team player. He also helped in the big inventory of the HWP equipment, offing solutions and suggestions to tracking, recording, storing, and organizing. This was not an area that he had to lend a hand, and we in CS were very appreciative of his support. Thank you, David, for always being willing to help and to share a laugh. – Ashten Jung
ACCEPTABLE 55 four letter words can be generated from the word ‘acceptable’. How many can you find?
”
gratitude ABOVE & BEYOND assist praise thanks compliment SUPPORT help APPRECIATE 4 / SJ A P u lse - H R N e w s
_____________
Email your answer for the word scramble to
[email protected] for your chance at winning a gift card.
WIN A GIFT CARD
OUT OF OFFICE
Canucks ticket winners Stephanie Gorbatuk and Kaleivanee Nathoo at the game! Thanks Anna B!
Members of volunteer division 731 in Abbotsford take a moment for a group Christmas photo.
Therapy dog volunteer Hank attending a youth event in Abbotsford.
STAFF ANNIVERSARIES •
Barb Taylor
5 years
January 15
• Kimmy Su 1 year January 24 •
Stephanie Gorbatuk
1 year
February 7
• Jenny Phan 1 year February 23 •
Susan Bakajic
1 year
March 28
•
Naman Narang
1 year
March 28
6 / SJ A P u lse - H R N e w s