INDUCTION WORKBOOK West Pharmaceutical, Dublin, Ireland, 2023 (Issue 001) EXECUTE INNOVATE GROW

New Hire Orientation Workbook – Issue 001 (First Edition) © 2023 by West Pharmaceutical Services, Inc., Dublin, IE. All rights reserved. This material is protected by copyright. No part of it may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying or otherwise, without written permission of West Pharmaceutical Services, Inc. and Marko Jotanovic. WITAMY

Table of content West & HR induction My Team …………………………………………………………………………………………………………………………………………………… 04 My West Identity ……………………………………………………………………………………………………………………………………,… 05 100 Years of West ………………………………………………………………………………………………………………………………… Investors In People (IIP) ……………………………………………………………………………………………………………………….. Who Are We ……………………………………………………………………………………………………………………………………………... Purpose, Mission and Vision ……………………………………………………………………………………………………………………. Shift Roster ………………………………………………………………………………………………………………………………………………… 06 Our Values ……………………………………………………………………………………………………………………………………………….. HR Dublin …………………………………………………………………………………………………………………………………………………. Policies and Procedures ………………………………………………………………………………………………………………………….. Senior Leadership Team………………………………………………………………………………………………………………………………………. Careers and Opportunities ………………………………………………….………………………………………………………………….. People on the Move ………..………………………………………………….………………………………………………………………….. Business Unit 1 ………………………………………………………………………………………………………………………….................. Wellbeing …………………………………………………………………………………………………………………………............................. Business Unit 2 ……………………………………………………………………………………………………………………………………….. Colleague Recognition Business Unit 3 ………………………………………………………………………………………………………………………………………… Diversity & Inclusion ………………………………………………………………………………………………………………………………………… Quality Induction Quality Policy ……………………………………………………………………………………………………………………………………………. GDP Exercise ……………………………………………………………………………………………………………………………………………. GDP Highlights ………………………………………………………………………………………………………………………………………. What is “Cleanroom”……………………………………………………………………………………………………………………………………….... How to reduce contamination………………………………………………………………………………………………………………………….... Gowning Exercise…………………………………………………………………………………………………………………………………….... Site Security & Facilities Building 1……………………………………..…………………………………………………………………………………………………………. Building 2………..……………………………………………………………………………………………………………………………………………….. Health & Safety HSE and Sustainability……………………………………………………………………………………………………………………………………. Safety Team…………………………………………………………………………………………………………………………………………………… Continuous Improvement Kaizen …………………………………………………………………………………………………………………………………………………….. Lean Six Sigma………………………………………………………………………………………………………………………………………… 03 04 05 07 08 09 11 13 19 20 21 22 24 27 28 29 30 31 32 33 35 36 37 38 39 41 42 43 44 45 46 Page 01

Page 02 LEARNING & DEVELOPMENT Message from L&D……………………………………………………………………………………………………………………………………… 04 L&D Team …………………………………………….……………………………………………………………………………………………,… 05 FREQUENTLY ASKED QUESTIONS FAQ ……………..…………………………………………………………………………………………………………………………………………. 47 48 49

Hello! Please record the information related to your Business Unit, Shift, Team, and Building. I work in Building: 1 2 LIBERTY REMOTE I am on shift: A B C D DAYS ONLY I am a member of: BU1 BU2 BU3 GFS OTHER Welcome to the team! Page 03

Your WEST identity At West, you will be required to use your unique email address and username to access various services and software's, in order to perform your daily tasks. Printed Name and Surname: West Issued Email Address: [email protected] [email protected] West Issued Username: West Issued Initials: Unique initials given to everyone working in West Pharmaceutical, to be used for signing documents, forms, etc. Unique username required to access various services and systems within West Pharmaceutical. Signature: Sign here. Signe here. Please remember your personal identity as it will be required for your daily tasks. Page 04

Page 05 In 2023 West is turning 100. A milestone we are very proud of, and something few companies have the opportunity to celebrate. Over the course of our 100-year history the West name has come to mean so much to so many people. For us, things have always been personal; that’s why every product we develop has a patient's name on it. Each one tells a part of our story; another step towards building a healthier world for everyone. Visit this page often as we share stories that spotlight sections of our 100-year history. 100 Years of being By Your Side for a Healthier World

Page 06 100 Years of Being By Your Side for a Healthier World™ “Keep everlastingly at it” West turns 100 this year! A milestone we are very proud of, and something few companies have the opportunity to celebrate. Today, we are a global market leader who is defining the evolution of our industry. AND that’s the way West has operated since the beginning. Over the course of our 100-year history the West name has come to mean so much to so many people. Throughout 2023, we want to showcase West at its very best – now and across our 100- year history. We will share stories from our team members, customers, partners and West family members, whose grandfather H.O. West founded the company back in 1923. To kick off this series, we would like to share with you a story about the beginning of West spotlighting founder, Herman O. West. About H. O. West, the founder of West Pharmaceutical Services After two failed businesses, H.O. West’s father walked out on the family when Herman was just 12 years old. Coming from humble beginnings and becoming the man of the family at such a young age had a huge impact on his outlook on life. These hardships gave Herman a determination and drive and forged him to be generous with others. Herman understood a good reputation could take you far. He wanted to be a great leader internally, but also be actively involved in the community. It was never just about running a successful business and making a profit. His vision was to have a positive impact on the world by doing good. During World War II, Herman O. West, partnered with Eli Lilly to solve the problem of supplying penicillin in mass quantities for the US Government. This innovation that saved many soldiers’ lives and has gone on to impact billions of other patients’ lives since then. West’s relationship with Eli Lilly became an important one. Having just one rubber supplier for their products was a concern for them, as their policy was to have multiple sources for their most important items. But they didn’t need to worry, because H.O. West was a man of his word. When our trucks wouldn’t deliver in time, he was known to board the Paoli Express – the fastest way to travel back then – carrying boxes of product to meet their promised delivery. You could say that was our first ever supply chain innovation…. Scan to continue reading…

Investors in People We believe that only satisfied employees make good employees. We do all we can to ensure our employees feel happy and appreciated at work. For this commitment we have been honoured several times as an “investor In People” – an independent quality seal that shows our attitude is more than just lip service to high ideal. Not to mention the fact that some of our employees have been with us for more than 30 years. Gold Award since 2018 Page 07

West is a leading global manufacturer in the design and production of technologically advanced, high quality, integrated containment and delivery systems for injectable medicines. We are a trusted partner to the world’s top pharmaceutical and biotechnology companies working by their side to improve patient health. West Pharmaceutical Services, Inc. Committed to quality, collaboration, service and innovation. West Offers Proprietary Packaging, Containment and Drug Delivery Products ▪ Stoppers and seals for injectable packaging systems: to help ensure drug compatibility and stability, while also supporting operational efficiency ▪ Syringe and cartridge components: including custom solutions for the specific needs of injectable drug applications ▪ Self-injection systems: innovative, patient-centric technologies that are easy to use and can be combined with connected health technologies that have the potential to increase adherence ▪ Containment and delivery systems: including Daikyo Crystal Zenith®, a high performance polymer alternative to glass that can meet the challenges of sensitive biologics ▪ NYSE: WST ▪ >10,000 Global Employees ▪ Founded in 1923 ▪ 2021 sales: $3.5 billion ▪ Over 40 Billion components & Devices manufactured each year Page 08 ADAM WACHOWSKI LINE LEAD

OUR MISSION We contain and deliver injectable therapies that improve patient lives. WHO ARE WE? We are a leading provider of innovative, high-quality injectable solutions and services committed to improving health for patients worldwide. Page 09 SVETLANA LOVENITSKI PRODUCTION OPERATOR

OUR VISION To be the world leader in the integrated containment and delivery of injectable medicines. OUR PURPOSE We serve to improve patient lives. We serve to improve patient lives. MIJA THOMAS QUALITY TECHNICIAN WILLIAM COLEMAN WAREHOUSE SUPERVISOR Page 10

2023 SHIFT ROSTER Day shift: 08:00 – 20:00; Night Shift: 20:00 – 08:00 Page 11 DAY W T F S S M T W T F S S M T W T F S S M T W T F S S M T SHIFT 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 A N N N D D N N D D D N N D D B D D D N N D D N N N D D N N C D D N N D D D N N D D N N N D N N D D N N N D D N N D D D February 2023 DAY W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F SHIFT 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 A N N N D D N N D D D N N D D N B D D D N N D D N N N D D N N D C D D N N D D D N N D D N N N D D D N N D D N N N D D N N D D D N N March 2023 DAY S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S SHIFT 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 A N N D D D N N D D N N D D N N N B D D N N N D D N N D D N N D D D C N N D D N N N D D N N N D D D D D N N D D D N N D D D N N April 2023 DAY M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W SHIFT 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 A D D N N D D D N N D D N N D B N N D D N N N D D N N D D N C N N D D D N N D D N N N D D N N N D D D N N N D D N N D D D N N D D D May 2023 DAY T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F SHIFT 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 A D N N D D D N N D D N N N D D B N D D N N N D D N N D D D N N C D D D N N D D N N N D D N N D D N N N D D N N D D D N N D D N June 2023

DAY S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S M SHIFT 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 A N N D D D N N D D N N D D N B D D N N N D D N N D D N N D C D D N N D D N N N D D N N N D D D D N N D D N N D D D N N D D D N N N July 2023 DAY T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T SHIFT 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 A N D D D N N D D N N D D N N N B D N N N D D N N D D N N D D D C N N D D N N N D D N N N D D N N D D D N N D D D N N D D D N N D D August 2023 DAY F S S M T W T F S S M T W T F S S M T W T F S S M T W T F S SHIFT 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 A D D D N N D D N N N D D N N D D B N N N D D N N D D D N N D D N N C D D N N N D D N N D D D N N D N N D D D N N D D N N N D D September 2023 Page 12 DAY S M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T SHIFT 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 A D N N D D N N N D D N N D D D B N D D N N D D D N N D D N N N C D D N N N D D N N D D D N N D D D N N D D D N N D D N N N D D N N October 2023 DAY W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T SHIFT 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 A N N D D N N D D N N N D D D N N B D D N N D D N N D D D N N N D D C N N N D D N N N D D N N D D D D D D N N D D D N N D D N N November 2023 DAY F S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S SHIFT 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 A D D N N N D D N N D D D N N B N N D D D N N D D N N N D D C N N N D D N N D D D N N D D N N N D D D D N N D D N N N D D N N D D D December 2023

Our customers’ success is our success. We innovate to continuously improve our product and service offerings to meet future customer and patient needs. Page 13 PASSION FOR CUSTOMERS JOZEF PISTOVCAK METROLOGY SPECIALIST

What does “Passion for Customers” mean to you? _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ Page 14

Page 15 Never compromise on quality. Patients are counting on us. Every Dose, Every Time—100% Commitment. LEADERSHIP IN QUALITY ANA BEDNARSKA SENIOR PRODUCTION OPERATOR

What does “Leadership in Quality” mean to you? _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ Page 16

ONE WEST TEAM We strive to unleash the talent of each team member at West. Our diverse team of employees spans the globe, but we are united by our integrity and mutual respect for one another, the safety of our work environments, and the communities in which we operate. Page 17 ENGINEERING TEAM DUBLIN, IRELAND

What does “One West Team” mean to you? _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ Page 18

HR Dublin The HR Team strive to support you during your time here at West. So whether you’re a New Joiner who just wants to get familiar with policies or a Manager who needs support with their people, you should find what you need here! Feel free to explore the pages and if you can’t find what you are looking for… Here for you! Our Team ▪ 3 HR Business Partners ▪ 3 HR Generalists ▪ 1 Payroll & Benefits Specialist ▪ 1 HR Manager ▪ 1 Receptionist General email [email protected] Ann Clarkin (B1 Business Partner) [email protected] Andrea Martin (B2 Business Partner) [email protected] Erica Flynn(GFS Business Partner) [email protected] Meet us in the office, chat to us via Microsoft Teams or email us on: Smita Deshmukh (Generalist) [email protected] Leoni Dimitriou (Generalist) [email protected] Norah O’Riordan (Payroll & Benefits) [email protected] Emma Kilgallon (HR Manager) [email protected] Roisin Carthy (Receptionist) [email protected] HR Office is located in Building 1 Page 19

POLICY ID POLICY TITLE IRL HRP 001 Absence management and Sick Pay Policy IRL HRP 002 Annual Holiday Leave Policy IRL HRP 003 Carers Leaver Policy IRL HRP 004 Privacy Policy IRL HRP 005 Force Majeure Leave Policy IRL HRP 006 Maternity / Adoptive Leave Policy IRL HRP 007 Parental Leave Policy IRL HRP 008 Smoking Policy IRL HRP 009 Well Being at Work Policy IRL HRP 010 HR Corrective Action Policy IRL HRP 011 Grievance Procedure IRL HRP 012 Compassionate Leave Policy IRL HRP 013 Paternity Leave Policy IRL HRP 014 Computer, Email and Internet Policy IRL HRP 015 Mobile Phone Policy IRL HRP 016 Staggered Hours Policy IRL HRP 017 Company Dress Policy IRL HRP 018 Dignity at Work Policy IRL HRP 019 Part Time Working Policy IRL HRP 020 Recruitment and Selection Policy IRL HRP 021 Training, Development and Education Policy IRL HRP 022 On-Call and Call Outs Policy IRL HRP 023 CCTV Policy IRL HRP 024 Employee Referral Programme IRL HRP 025 Working From Home Policy IRL HRP 026 Reward & Recognition Policy IRL HRP 027 Anti-Nepotism Policy IRL HRP 029 Parent Leave Policy IRL HRP 032 Personal Data Retention Policy DID YOU KNOW THAT… You can access all HR policies and procedures on MasterControl? HR Policies & Procedures Page 20

JAMES BROGAN Dir, QA Operations SIMON FRAINEY Director Operations EMMA KILGALLON Sr, HR Manager SEAN NOLAN Sr, Engineering Manager MARTINA DOYLE SALES DIRECTOR TOM CLARKE Sr, Site Director Meet the SENIOR LEADERSHIP TEAM Page 21 MICHAEL FARELL Manufacturing Director VANESSA BYRNE FINANCE MANAGER

WITH US, YOU DON’T JUST HAVE A JOB - YOU CAN SHAPE YOUR CAREER We believe that our employees are our most important asset. So the question is: how do you make sure that people not only produce good work, but enjoy it, too? One way is to match the career path with the individual's interests and skills. We have a range of programs for nurturing and challenging our employees’ abilities. Ongoing training and development, mentoring, performance feedback and coaching, and talent management are offered to our employees in an effort to help them in their job performance and career progression. As part of regulatory feedback sessions, we discuss where you are in your career and where you would like to go. As an employee, you'll benefit from an environment of engaged colleagues and opportunities for career advancement and recognition. A TEAM IS MORE THAN THE SUM OF ITS MEMBERS At West, we are proud of our culture that’s marked by respect, flat hierarchies, and minimal bureaucracy. We believe that employees whose expertise and initiative are welcomed and encouraged will also find the courage to question and challenge, to think creatively, and to develop ideas that move beyond standard solutions. We regard the success of the individual as being the success of the team. That’s because in our teams, mutual respect for achievement is essential for thinking beyond the usual approaches, making a team more than the sum of its members. In other words: The strength of the team is each individual member. The strength of each member is the team. We care about people, and about their future. DID YOU KNOW THAT… over 11,000 members of the West Team support our customers around the world? Page 22

CAREER OPPORTUNITIES WITH THE WORLD MARKET LEADER A career at West opens doors of opportunities – whether in manufacturing, technical development, quality assurance, sales, marketing, supply chain management, administration, or many other functions. As a member of the West team, you will help us in our mission to create healthier world by working alongside our health care partners worldwide. What’s more, for almost a hundred years we have been working on becoming an even better employer. As a global company in a sector that involves public health, we see it as natural to foster and challenge our employees. We maintain a friendly and informal environment that empowers members of our team to make a difference. In short, to enable them to follow a career that will benefit and support them both professionally and personally. Page 23

IOANA LUCA Production Operator September 2019 Quality Technician, QA Supplier May 2022 TIAGO SANTOS Process Technician May 2020 R&D Lab Technician August 2021 PEOPLE ON THE MOVE. Meet some of our colleagues who progressed their careers since joining West. Page 24

ON THE MOVE. JELENA OSSIPENKO Production Operator September 2016 Senior Operator July 2018 MYCON BORGES LOPES Production Operator June 2021 Quality Control Technician May 2022 KLAUDIA WESOLOWSKA Production Operator April 2018 Senior Operator July 2019 Batch Release Tech. September 2021 Technical Investigator March 2022 Production Group Leader July 2020 Page 25

ON THE MOVE. DAVID LEE Mgr., Moulding May 2022 PAUL CRONIN Sr, L&D Specialist December 2020 Mgr., L&D Contract Manufacturing EU August 2022 LIGA GRZYBOVSKA Production Operator April 2016 Process Technician February 2017 Process Engineer November 2021 Process Technician January 2019 Page 26

LIAM O’FLANNAGAIN Business Unit 1 West is a pharmaceutical company that values teamwork, quality, and customer satisfaction. "One West Team" promotes collaboration and inclusivity among employees, while "Leadership in Quality" ensures the company delivers highquality products. West's passion for customers is reflected in its commitment to providing the best possible service and support. The company believes that by putting its customers first, it will be able to build long-term relationships and earn their trust and loyalty. MARIJA STEPANOVICA Training Lead, Operations, BU1 (087 369 1988) Page 27 BUSINESS UNIT MANAGER & WELLBEING COMMETTEE

Page 28 REACH OUT! Please reach out to Liam to learn more about Wellbeing in West. WELLBEING At West Pharmaceutical, we understand the importance of employee wellbeing and are committed to creating a workplace where our employees can thrive. As the wellbeing committee, I am passionate about promoting the physical, mental and emotional health of our employees and fostering a culture that prioritizes wellbeing. We have implemented a number of initiatives to support employee wellbeing, including offering access to mental health resources and counselling services, providing wellness education and programs, and promoting a healthy work-life balance through flexible scheduling and remote work options. We also encourage physical activity by offering on-site fitness facilities and promoting participation in company-wide fitness challenges. We recognize that everyone's needs and experiences are unique, that's why we strive to create a culture of empathy and understanding where employees feel comfortable discussing their personal and professional challenges, and where they can access the support they need to thrive. In addition, we recognize the importance of creating a positive and inclusive environment where employees feel comfortable bringing their whole selves to work, and where they feel valued and respected. Overall, at West Pharmaceutical, we believe that employee wellbeing is essential to our success as a company and we are committed to creating an environment where our employees can thrive physically, mentally, and emotionally..

JOE O’GORMAN BUSINESS UNIT MANAGER & COLLEAGUE RECOGNITION AMBASSADOR Business Unit 2 We believe that only satisfied employees make good employees. So we do all we can to ensure that our employees feel happy at work and achievement they are properly appreciated. For this commitment we have been honoured several times as an “investor In People” – an independent quality seal that shows our attitude is more than just lip service to high ideal. Not to mention the fact that some of our employees have been with us for more than 30 years. JAMES CAFFREY Training Lead, Operations. BU2 (087 1863 813) Page 29

Page 30 REACH OUT! Please reach out to Joe O’Gorman to learn more about Colleague Recognition Program. COLLEAGUE RECOGNITION Employee appreciation and recognition are essential in any workplace. We dedicate a lot of our time and energy into our professional lives and we all know how essential it is to feel appreciated for a job well done at the end of the day. What’s more, it always feels great to recognise someone else’s efforts and talent too. We have many ways to recognise colleagues in West Dublin, but sometimes the opportunity to say “well done you” can get lost in the busyness of getting the job done. Let's not let that happen too often. We know the positive effects it has on us personally as well as contributing to a better overall atmosphere and work environment. Therefore, I am happy to support this proposal and lead out on continuously improving our efforts to recognise colleague contributions.

MICHAEL DELANEY MARTA SVALINA Training Lead, Operations, BU3 (087 4088 488) Business Unit 3 As a “One West Team” we manufacture Class II medical devices that are used by millions of people all over the world. We are proud to know that the medical devices that we produce improves people’s lives. Our focus first and foremost is for the safety of the patient and our absolute commitment to delivering quality “Right First Time, Every time”. Our people, culture, positive working environment, and career progression opportunities at Business Unit 3 provides you with a sense of belonging and purpose. The technology used here and our focus on “Continuous Improvement”, is best in class. We are an “Investor in People”, who are proud to encourage our team to grow & develop. Page 31 BUSINESS UNIT MANAGER & DIVERSITY & INCLUSION AMBASSADOR

Page 32 DIVERSITY AND INCLUSION At West Pharmaceutical, we are committed to fostering a diverse and inclusive workplace where all employees feel valued, respected, and empowered to reach their full potential. We believe that diversity and inclusion are key drivers of innovation, creativity, and business success, and that they are essential to creating a culture of respect, trust, and collaboration. As the diversity and inclusion lead at West Pharmaceutical, I am deeply passionate about this mission and work tirelessly to ensure that our employees feel included and supported in all aspects of their work. We strive to create an environment where everyone feels welcome, regardless of their background, race, gender, sexual orientation, religion, or any other characteristic that makes them unique. One of the ways we do this is by providing training and education on diversity and inclusion, as well as unconscious bias, to all employees.. In addition, we actively seek out and recruit candidates from underrepresented groups to ensure that our workforce is representative of the communities we serve. We also foster an environment of inclusivity and respect where everyone feels comfortable sharing their ideas and perspectives. In short, at West Pharmaceutical, we believe that diversity and inclusion are essential to our success as a company and we are committed to creating an inclusive environment where everyone can thrive.. REACH OUT! Please reach out to Michael to learn more about Diversity and Inclusion in West Pharmaceutical.

GLOBAL QUALITY POLICY West is committed to safeguarding the health and safety of consumers who use our products and services. It is our policy to provide high-quality products that are safe and effective for their intended use. Quality product and system controls are designed to ensure compliance with our high standards and applicable laws. West will continuously improve its customer satisfaction through the establishment of measures for the following: ▪ Reduction of quality issues ▪ Timeliness and quality of response to customers ▪ On-time delivery ▪ Reduction of defect rates as a monitor of process performance and improvement to meet and exceed customer expectations West will implement and monitor processes to ensure compliance to all applicable cGMPs, ISO standards and regulatory requirements. Management is committed to continuously improve the effectiveness of the Quality Management System, our products and our services. Eric M. Green President, Chief Executive Officer and Board Member. Page 33

NOTES: _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ Page 34

1. Record the current date: 2. Record the current time: 3. When was your birthday? 2. What time did you wake up? 4. Correct the errors. The quality inspection was completed on 2/02/19. 120 visual samples, 60 dimensional saples and 120 first-off samples were taken. Total number of parts (Samples) to be scrapped is 290. Parts must be scrapped between 11:00 hrs and 14:30 on 05 Feb 2019 in order to close the batch. 1 - 2 - 3 - 4 - 5 - 6 - 7 - 8 This exercise is worth 8 points. How many did you get? A record is not to be changed, altered, or modified, other than in the case of an incorrect entry. If an incorrect entry is made in a hardcopy record, a single line is drawn through the error so that it remains readable. The correct entry is then written as close as possible to the original entry, with initial and date added. If the cause for the error is not obvious, a short explanation is noted. Abbreviations for the following types of errors may be used if a detailed explanation of a correction is not necessary. SOME EXAMPLES OF THE ABBREVIATIONS: CE Calculation Error TP Typographical Error EE Entry Error IE Illegible Entry DE Date Error WE Wrong Entry SP Spelling Error LE Late Entry GDP TRAINING Exercise When entering a date in a record-keeping document, the day must be entered as double digit, the month may be abbreviated to three digits and the year must be recorded without abbreviations DD MMM YYY When entering time in a record-keeping document, the preferred format is 24-hour military time, i.e., using four digits followed by the abbreviation “hrs.” for hours. Page 35

WHAT IS GDP? Good documentation practices is a set of best practices for documentation and recordkeeping. It aims to preserve the data integrity of important documents and records and can also serve as guidelines for how to record information and store data appropriately. Even outside of the pharmaceutical and manufacturing industries, information stored in documents and records is critical to the functioning of your business. DID YOU KNOW THAT… You can check our Good Documentation Practices procedure (IRL SOP 053) for more information? Page 36

A cleanroom refers to a controlled environment where the introduction, retention, or generation of contaminants such as dust, aerosol particles, microbes, and chemical vapours are kept at a bare minimum. In a cleanroom, other parameters, including humidity, pressure, and temperature, are also controlled. Cleanrooms are a common phenomenon in manufacturing, research, pharmaceutical, medical, and electronic part production facilities. This is because the products manufactured by these industries are sensitive to particulates and could get damaged if they come into contact with contaminants. Cleanrooms are classified by the International Standards Organization (ISO) according to the extent of contamination control. The classification is based on the concentration and particle size allowed per volume of air, and range from ISO Class 1 to ISO Class 9. The lower the number, the ‘cleaner’ the cleanroom is. What is a CLEANROOM? DID YOU KNOW THAT… Correct gowning can reduce the number of particles in the Cleanroom from 25,000,000 to 106,000. Page 37

✓ Before entering the gowning room, remove all make up such as lipstick, blush, eye shadow, eye liner, mascara, powder, and any other cosmetic that is applied on the face or neck area. ✓ Fake eyelashes, hair extensions or nail extensions are not permitted in a cleanroom. ✓ No personnel wearing perfumes or aftershaves should be allowed in to the cleanroom. ✓ Hair combing should not be allowed in the gowning room. ✓ Personnel should wash their hands – and face if required. ✓ Hot air or lint-less wipes shall be used for drying. Do not use paper towels. ✓ No eating, drinking or smoking in the gowning room, including chewing gum ✓ Remove all jewellery before entering the gowning room. ✓ Do not enter cleanroom without complete cleanroom attire. ✓ Do not rub any exposed part of the face with a gloved hand. If this occurs, gloves must be changed. ✓ Movements such as scratching the head, rubbing hands, or similar type actions are to be avoided. WHAT CAN I DO TO REDUCE CONTAMINATION? Page 38

WHITEROOM GOWNING Essential Whiteroom Gowning: Hairnet Must cover all hair and the ears. Earplugs Must be tucked under the hairnet. Gloves Must be over the coat. Coat Must be fully zipped. Shoe Covers Most cover safety shoes. Exercise: How many gowning issues can you identify? 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12. Page 39

Page 40 GOWNING NOTES: _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________

West Pharma Building I ✓ Whiteroom 2 ✓ Whiteroom 3 ✓ Whiteroom 4 ✓ Whiteroom 6 ✓ Cleanroom 5 ✓ Warehouse 1 ✓ Warehouse 2 Manufacturing Areas ✓ Warehouse 1 ✓ Warehouse 2 ✓ Toolroom ✓ Safety Hub ✓ LDMS Hub ✓ Training Room ✓ HR Office Other Areas & Facilities Subsidized Canteen ✓ Monday – Friday ✓ Breakfast ✓ Lunch ✓ Healthy Snacks ✓ Tea & Coffee Page 41

West Pharma Building II ✓ Cleanroom 8 ✓ Cleanroom 9 ✓ Cleanroom 10 Manufacturing Areas ✓ Warehouse 3 ✓ Pack-off Area ✓ Toolroom ✓ LDMS Hub ✓ R&D Lab ✓ Microbiology Lab Other Areas & Facilities Subsidized Canteen ✓ Monday – Friday ✓ Breakfast ✓ Lunch ✓ Healthy Snacks ✓ Tea & Coffee Page 42

West is a company dedicated to producing products that improve patient lives. We are equally committed to protecting the health and safety of our employees and serving as good corporate citizens in the communities in which we operate our business. West’s Health, Safety, Environment (HSE) and Sustainability Policy guides our work in this area and includes goals to: • Provide safe working conditions for our team members • Ensure our facilities do not pose unreasonable risks • Give back to our communities through employee volunteerism and corporate non-profit funding • Conserve energy, water and raw materials in the production of our products • Reduce waste overall In addition, to ensure effective support of the West HSE & Sustainability Policy, all employees and contractors are responsible for: • Working in accordance with regulations, standards and procedures to keep our employees safe and to reduce any unreasonable risk to the environment • Notifying management of unsafe conditions or practices, unlawful activities and activities that present unreasonable risks to public health or the environment • Reporting accidents, occupational illnesses, and safety and environmental incidents to management • Making good decisions regarding your own personal safety, and encouraging your co-workers to do the same. • Understanding the role everyone plays in the HSE & Sustainability process It is my expectation that together we will continuously improve our HSE and Sustainability performance. On behalf of the West executive team I thank each of you for your commitment and support toward this goal. HSE and Sustainability Policy Page 43

EHS Manager Stephen McFadden EHS Officer Michael Treacy SAFETY IS OUR #1 PRIORITY! Page 44

CONTINIOUS WHAT IS KAIZEN? Kaizen is a Japanese term that means continuous improvement, taken from words 'Kai' means continuous and ‘Zen' means improvement. The Kaizen strategy calls for never-ending efforts for improvement involving everyone in the organization - managers and line workers alike. IMPROVEMENT Monthly, Quartey and Yearly Kaizen Awards are available. Win a Kaizen jacket with 12 raised Kaizen Suggestion Forms during the calendar year. WHAT SHOULD I DO? Here in West, we are constantly looking to improve Safety, Quality and to reduce waste. You can raise a Kaizen by completing the Kaizen Suggestion Form if you identify opportunity for improvements. OTHER OPTIONS: ▪ Become 6S committee. ▪ Become Kaizen Leader ▪ Complete Lean Six Sigma Training. ▪ Support Kaizen Implementation. Page 45

LEAN SIX SIGMA TRAINING OPPORTUNITIES Improve your problem-solving skills and boost your career with our Lean Six Sigma White Belt training. Learn the fundamentals of this powerful methodology and gain the tools to streamline processes, reduce waste and increase efficiency. White Belt Take your problem-solving skills to the next level with our Lean Six Sigma Yellow Belt training. Learn the key principles and tools of this powerful methodology and gain the knowledge to lead small-scale improvement projects. Perfect for professionals looking to advance their careers in any industry, this training will give you the skills you need to drive efficiency, reduce costs and improve quality. Yellow Belt Advance your career and become a leader in process improvement with our Lean Six Sigma Green Belt training. Learn the advanced techniques and tools of this powerful methodology and gain the skills to lead and manage complex improvement projects. Perfect for professionals looking to take the next step in their careers, this training will equip you with the knowledge and skills to drive significant business results. Green Belt Page 46 SHANE MCDERMOTT OPEX MANAGER

Page 47 We are thrilled to have you join our team and are excited to see the valuable contributions you will make to our organization. As part of the Learning and Development team, we are dedicated to supporting you throughout your journey with us. We understand that starting a new job can be challenging, but rest assured that we are here to help you navigate through the process. We offer a variety of educational assistance programs to help you develop the skills and knowledge you need to excel in your role. MESSAGE FROM LEARNING & DEVELOPMENT TEAM