NEWS

DECEMBER 2022

And, just like that, Thanksgiving has come and gone, and Christmas is around the corner! I hope you all enjoyed time with family and friends over a wonderful dinner and had the opportunity to share your blessings and gratitude for the past eleven months. I am beyond grateful and truly thankful for family and for my JTS family. All of you have been supportive and have played such an integral part in my daily regimen of reflection, planning and future goal setting. From a company perspective, we have worked diligently throughout the year to meet and have consistently exceeded client deliverables and expectations. We rose to the occasion and sleighed (pun intended 😊) our Culture Fundamentals: Never allow a ball to drop on your court Be passionate about next steps Work with a sense of urgency Challenge and question what you don’t understand We excelled at working together as a team and shared in each other’s accomplishments as one and are already planning and collaborating for a new set of JTS 2023 goals: *Increase backlog revenue significantly Ballad Health – continued focus on extending existing IT revenue short & long-term Bermuda Hospital Board – very close to finalizing this material opportunity Working with Neil & Team to expand additional RCM and HIM opportunities; Eastland, renewals and other Hire a new sales position with a Northeast focus *Continue growth and buildout of our new FinTech venture with a focus on patent protection & go to market strategy *Financial forecasting & budgeting (it takes a TEAM!) Let’s continue to be appreciative of what we have accomplished and strive to close out the year with grace, acuity and tenacity for a job well done and hopefully, perhaps a new client or two! Merry Christmas! -Tom

Mission To serve as trusted advisors in revenue cycle management, optimizing our healthcare clients’ financial  and operational results.

Vision To be the advisor of choice in revenue cycle management for complex solutions, with our people as the difference in achieving our clients’ business outcomes.

Values We act with integrity  We are service minded We are results oriented  We take ownership We value teamwork We are passionate about clients’ outcomes  We live fully and succeed

The following team members were nominated for exhibiting a JTS Fundamental this month. Thank you! April Smith by Neil Patterson Srinath Komakula by Julie Stewart Matthew Reed by Julie Stewart Ashley Wilmouth by Karen Neely Leslie Ludlow by Ashley Wilmouth

HR UPDATES

Year End Housekeeping • Is your address current in ADP so you receive your W2 timely? • Are all of your beneficiaries updated for life insurance and 401k? To update your beneficiary for 401k, log into your John Hancock retirement account at www.myplan.johnhancock.com and go to My Beneficiary to make any changes:

To update your beneficiaries for your life insurance, please visit www.employeenavigator.com. Click View Details Under Benefits Summary and select Beneficiaries.

HR UPDATES World Series Winner Congratulations, Samantha Geroli for winning the World Series Contest. She guessed the exact number of runs, 22, that the Astros would get in the series. Congrats!

Expert Medical Services Did you know that in addition to Telemedicine through Healthiest You, you also get Expert Medical Services as part of your virtual healthcare benefits through UHC? There are 7different services available for more complicated medical situations. All 7 services are available ONLY to those taking medical coverage with UHC (not additional family members in the household). To use, simply dial 866-904-0910 available Monday- Friday 8am-9pm EST. You can also find EMS information on your HealthiestYou App. 1. Expert Medical Opinion - Receive a 2nd opinion from a top medical expert if diagnosed with a critical illness, have an upcoming surgery, suffer from a complex medical condition, etc. 2. Find a Best Doctor - If you need a new physician or specialist to see in person, we can provide a top list of in network doctors. 3. Behavioral Health Navigator - Provides guidance and navigation for members with a mental health condition seeking an expert opinion on current diagnosis and treatment. 4. Treatment Decision Support - If you’re having trouble deciphering between multiple treatment options, we can help you make the right decision. 5. Ask the Expert - For members with more complex condition specific questions, expert physicians are available for consult. 6. Medical Records eSummary - We collect & organize a member’s medical records into one secure file and delivers them with a personalized health summary. 7. Critical Case Support - Draws on the expertise of leading critical care experts for acute medical events resulting in admittance to the trauma unit, ICU or NICU.

What are the Advantages of a 401(k) Plan? Financial planners often speak of there being a three-legged stool for funding retirement: governmentprovided benefits, employer-provided benefits and personal savings. One of the best ways for you to save toward your own retirement and ensure your future security is through an employer-sponsored 401(k) plan. If you don't participate, you're missing a golden opportunity to save for retirement while lowering your tax burden on those savings. Features offered by many 401(k) plans include: Matching Contributions: Many employers will match a portion of your savings. It's like passing up free money if you don't participate. JTS Health Partners matches dollar for dollar up to 4% and the match is 100% immediately vested! Tax-Deferred Earnings: When you contribute a percentage of your pay to a 401(k) plan, you immediately start paying less to Uncle Sam. That's because your contribution comes out of your paycheck before income taxes are deducted. That means your taxable income is less, which in turn lowers your tax bill. Thus, you "defer" or postpone paying income tax on your 401(k) savings and any investment earnings they may accumulate until you withdraw the money at retirement. For many people, their income - and therefore income tax rate - is lower at retirement, so they're paying a smaller amount of tax on the money. Plus, if you happen to retire to a state that has no or very low state income tax, you'll be that much further ahead. The sooner you start saving for retirement, the faster your account will grow. Conversely, the longer you wait to get started, the harder it will be to catch up. Some experts say that for every five years you delay getting started, you may need to double the amount you must save each month to reach the same level of income at retirement. Start off 2023 saving for your retirement (or increase your current deferral and save even more!). Contact Karen Neely to join…it is a quick and easy process and, in the years to come, you will be glad you did it!

SECURITY Security Clean-up & Planning for the New Year Can you believe 2022 is almost over?! Let’s take a few minutes over the next month to work a checklist that will set us up for the New Year for success. Hackers continually increase their focus and attacks. Lowering your risk of being a victim is not about perfection, it is about basic principles and getting the tools in place to make sure you are not the weakest link. Please take the time (both personally and professionally) to protect yourself and prepare for a clean start to the New Year.

FOLLOW OUR SOCIAL MEDIA

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Dinah Somerville's daughter, Aidyn, and the Aca-belle's at College of Charleston.

April and Pat Smith enjoying a Western Caribbean cruise.

Leslie Ludlow and daughter, Grayce, at a Mom's weekend at the University of Tennessee.

Congratulations to Karen and Joe Neely on Joe's retirement from the US Army. Thank you for your service!

Ivan Gomez's vacation to Amsterdam, Barcelona and Paris.